ZC5 Incorrect Rearview Camera – 2022 Ram ProMaster Chassis Cab & Incomplete Vehicles

December 22, 2022 NHTSA CAMPAIGN NUMBER: 22V947000

Incorrect Rearview Camera/FMVSS 111

An inoperative rearview camera can reduce the driver’s rear visibility, increasing the risk of a crash.


NHTSA Campaign Number: 22V947

Manufacturer Chrysler (FCA US, LLC)


Potential Number of Units Affected 38



Chrysler (FCA US, LLC) is recalling certain 2022 Ram Promaster Chassis Cab and incomplete vehicles equipped with an analog rearview camera. The analog rearview camera is the incorrect type of camera and cannot be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”



Dealers will supply a digital rearview camera, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is ZC5



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Check if your Vehicle has a Recall


New Safety Recall Advanced Communication – ZC5

FCA US LLC (FCA US) has announced a safety recall on certain 2022 Model Year (VF) Ram ProMaster Chassis Cab and Cutaway incomplete vehicles.



Some of the above vehicles may have been shipped with an analog rear view camera in the accessory bag instead of a digital rear view camera. For the suspect vehicles, the analog rear view camera cannot be installed on the vehicles and thus there is no image displayed. If the rear view camera image is unavailable, the driver may be unaware of a person or object behind them, which may increase the risk of a crash or injury without prior warning.

The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.111 states that “…when the vehicle’s direction selector is placed in reverse…the rear visibility system must default to the rearview image…”.



FCA US will conduct a voluntary safety recall to supply a digital rear view camera to all affected vehicles. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 1st Quarter of 2023.


Chronology :

  • On June 30, 2022, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to an incorrect rear view camera being shipped in the accessory bag for certain 2022 MY Ram ProMaster Chassis Cab and Cutaway incomplete vehicles.
  • From July 2022, through December 2022, FCA US TSRC met with FCA US Engineering, Vehicle Manufacturing, and Fleet Sales & Logistics to review the issue and understand the affected components and failure mode, and to determine the suspect population.
  • On August 9, 2022, the FCA US TSRC organization opened an investigation based on information that the rear view camera provided in some accessory bags cannot be installed on the vehicles and thus there is no image displayed.
  • On December 7, 2022, the FCA US TSRC organization recognized there exists a population of vehicles shipped with an incorrect rear view camera due to a vehicle assembly plant error, potentially not in compliance with FMVSS No. 111.
  • On December 15, 2022, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.


1 Affected Product




4 Associated Documents

Recall Acknowledgement

RCAK-22V947-7920.pdf 689.847KB



Noncompliance Notice 573 Report

RCLRPT-22V947-8492.PDF 214.44KB



Manufacturer Notices(to Dealers,etc) – Initial NSRAC

RCMN-22V947-1927.pdf 48.055KB



Manufacturer Notices(to Dealers,etc) – NSRAC Final

RCMN-22V947-7765.pdf 53.354KB



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Last update on 2023-01-25 / Affiliate links / Images from Amazon Product Advertising API

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