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February 9, 2023 NHTSA CAMPAIGN NUMBER: 23V058000
Improperly Illuminated Instrument Panel/FMVSS 101
An instrument panel display that is not visible to the driver may result in the inability to see safety-critical information, such as the fuel gauge and warning lights, increasing the risk of a crash.
NHTSA Campaign Number: 23V058
Manufacturer Chrysler (FCA US, LLC)
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 90
Summary
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep
Compass vehicles. The instrument panel center cluster display may be insufficiently illuminated and may not appear visible during daytime driving conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, “Control and Displays.”
Remedy
Dealers will replace the windshield and headlamp switch, add a light sensor module, and add a wiring jumper harness to allow the instrument panel center cluster display backlighting to function correctly, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 15A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
New Safety Recall Advanced Communication – 15A
FCA US LLC (FCA US) has announced a safety recall on certain 2022 Model Year (MP) Jeep® Compass vehicles.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with incompatible vehicle components which may result in an instrument panel center cluster display having insufficient backlighting, making the instrument panel center cluster display not visible to the driver during daytime driving conditions.
A center cluster that is not visible to the driver may result in the driver’s attention being distracted from the driving task while trying to locate a desired display, which can cause a vehicle crash without prior warning.
SERVICE ACTION
FCA US will conduct a voluntary safety recall on all affected vehicles to replace the windshield and headlamp switch and add a light sensor module and a wiring jumper harness to allow the instrument panel center cluster display backlighting to function correctly. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 1st Quarter of 2023.
Revision 1 May 2023
Dealer Service Instructions for:
Safety Recall 15A / NHTSA 23V-058 Low Cluster Brightness
NOTE: The Parts Information section has been updated.
Remedy Available
2022 | (MP) | Jeep![]() |
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The instrument panel center cluster display on about 90 of the above vehicles may have insufficient backlighting due to incompatible vehicle components, making the instrument panel center cluster display not visible to the driver during daytime driving conditions.
A center cluster that is not visible to the driver may result in the driver’s attention being distracted from the driving task while trying to locate a desired display, such as the fuel gauge and warning lights, which can cause a vehicle crash without prior warning.
Repair
Replace the windshield and headlamp switch and add a light sensor module and a wiring jumper harness to allow the instrument panel center cluster display backlighting to function correctly.
Alternate Transportation
Dealers should attempt to minimize customer inconvenience by placing the owner in a loaner vehicle if inspection determines that windshield replacement is required and the vehicle must be held overnight.
Parts Information
Part Number | Qty. | Description |
68483780AA | 1 | Light Sensor |
68517340AC | 1 | Jumper Harness (without Sales Code RDG) |
68517344AC | 1 | Jumper Harness (with Sales Code RDG) |
68488321AA | 1 | Windshield |
7BV14DX9AA | 1 | Headlamp Switch (Auto Headlamp Switch w/o Fog Lamps) |
68094282AA | 2 | Windshield Spacer |
7BB09DX9AA | 1 | Mirror Cover |
Parts Return
No parts return required for this campaign.
Special Tools
The following special tools are required to perform this repair:
➢ NPN | wiTECH MicroPod II![]() |
➢ NPN | Laptop Computer |
➢ NPN | wiTECH Software |
➢ C-4755 | Trim Stick |
Service Procedure
Remove Trim
NOTE:
- Urethane adhesives are applied as a system. Use glass cleaner, glass prep solvent, glass primer, PVC (vinyl) primer and pinch weld (fence) primer provided by the adhesive manufacturer. If not, structural integrity could be compromised.
- FCA US LLC does not recommend glass adhesive by brand. Technicians should review product labels and technical data sheets, and use only adhesives that their manufactures warrant will restore a vehicle to the requirements of FMVSS 212. Technicians should also insure that primers and cleaners are compatible with the particular adhesive used.
- Be sure to refer to the urethane manufacturer’s directions for curing time specifications, and do not use adhesive after its expiration date.
- Vapors that are emitted from the urethane adhesive or primer could cause personal injury. Use them in a well-ventilated area.
- Skin contact with urethane adhesive should be avoided. Personal injury may result.
- Always wear eye and hand protection when working with glass.
CAUTION: Protect all painted and trimmed surfaces from coming in contact with urethane or primers.
Be careful not to damage painted surfaces when removing moldings or cutting urethane around windshield.
WARNING: To avoid serious or fatal injury on vehicles equipped with airbags, disable the Supplemental Restraint System (SRS) before attempting any steering wheel, steering column, airbag, Occupant Classification System (OCS), seat belt tensioner, impact sensor or instrument panel component diagnosis or service. Disconnect and isolate the battery negative (ground) cable, then wait two minutes for the system capacitor to discharge before performing further diagnosis or service. This is the only sure way to disable the SRS. Failure to follow these instructions may result in accidental airbag deployment.
- Partially lower the windows.
- Disconnect and isolate the negative battery cable. If equipped with an Intelligent Battery Sensor (IBS), disconnect the IBS connector first before disconnecting the negative battery cable.
- Using a small flat bladed tool, carefully release the clips down the center of the mirror trim (1 and 2). Then slide outward and remove. Discard the driver side half of the cover (Figure 1).
- Disconnect the wire harness connector (2) from the mirror(Figure 2).
- Disconnect the wire harness connector (1) from the humidity sensor, if equipped (Figure 3).
- By hand, pull at the top of the A-pillar trim panel (1) and release it from the body. Do not remove the A-pillar trim (Figure 4).
- Pull the A-pillar trim panel upward to separate it from the instrument panel.
- Using a flat bladed tool (2), press the tab to disengage the tether (1) and slide it out of A-pillar trim panel (3) (Figure 5).
- Using a small pry tool, open the screw cover (3) and remove the screws (2) from each of the visors (Figure 6).
- Rotate the visors upward towards the roof to remove it from the opening.
- If equipped, disconnect the harness connectors.
- Using a trim stick or equivalent, working at the rear of the overhead console (1) (Figure 7), release the rear retaining clips (1), then release the side fasteners (2) (Figure 8).
- Slide the overhead console (4) toward the rear of the vehicle to release the tabs (3) on the front of the overhead console (Figure 8).
- Disconnect the wire harness connectors and remove the overhead console (4) from the vehicle (Figure 8).
- Using a suitable tool, lift the covers (2a) slightly to unlock the retainers (Figure 9).
- Hold the grab handle firmly against the headliner, while pulling on the covers to fully release the retainers (2b) and remove the grab handle from the headliner (Figure 9).
- Disconnect the jumper harness at the base of the A-pillar.
- Disconnect the jumper harness at the mirror.
- Pull down gently on the passenger front corner of the headliner, and disconnect the jumper harness fasteners at eight locations along the roof/windshield header. Remove the harness from the vehicle and discard.
- Using a trim stick or equivalent, remove the headlamp switch (Figure 10).
- Disconnect the wire harness connector, remove the switch from the vehicle and discard.
- Open the hood.
- Carefully pry the plastic nut cap (1) from the nut on the pivot end of the wiper arms. (Figure 11).
- Remove the nut (1a) that secures the wiper arm to the wiper pivot shaft (Figure 12).
- Lift the front wiper arm to its overcenter position to hold the wiper blade from the glass and relieve the spring tension on the wiper arm to pivot shaft connection.
- Use a slight rocking action to disengage the front wiper arm pivot end from the pivot shaft and remove the wiper arm.
CAUTION: The use of a battery terminal puller when removing the front wiper arm is NOT recommended except as a last resort, as this may damage the front wiper arm.
- If necessary, use a suitable battery terminal puller (3) to disengage the wiper arm (1) from the wiper pivot shaft (2) (Figure 13).
- Remove the wiper arm pivot end from the wiper pivot shaft.
- Using a C-4755 or equivalent, release the outer clip (2) from under the rear edge of the fender. (Figure 14).
- Release the inner clip (1) and separate the cowl end cap (Figure 14).
- Push down and inward to release the cowl panel end cap (1) rear hook from windshield (2) (Figure 15).
NOTE: If equipped, remove left foam insulator before the cowl removal and the right with the cowl removal.
- Remove the three push-pin retainers (1) (Figure 16).
CAUTION: Use care when working with the retaining channel on the bottom of the windshield. If the retaining channel is damaged the windshield will require replacement.
- Lift the front (3) of the cowl panel cover and carefully pull it forward Figure 16 – Cowl Panel Cover releasing it from the windshield Fasteners retainer channel (Figure 16).
- Remove the cowl panel cover (3) from the vehicle (Figure 16).
Remove Windshield
CAUTION: To reduce the chances of windshield breakage, the use of a rotating wire windshield removal tool is required (Figure 17).
CAUTION: Be careful not to damage painted surfaces when removing moldings or cutting urethane around the windshield.
CAUTION: Protect all painted and trimmed surfaces from coming in contact with urethane or primers.
- Close the hood. Using a rotating wire glass extraction tool or equivalent, cut and separate the urethane adhesive securing the windshield to the windshield fence. Make sure that the wire is under the lace molding (Figure 18).
- Using appropriate tools, carefully remove the windshield from the vehicle (Figure 19).
Prepare Body and Windshield
CAUTION: To help prevent water leaks, partially roll down the left and right door glass before installing the windshield. This avoids pressurizing the passenger compartment if a door is slammed before the urethane is cured.
NOTE: To prevent corrosion, do not damage paint on windshield fence when removing original urethane.
NOTE: The windshield fence should be cleaned of most of its old urethane adhesive. A small amount of old urethane, approximately 1 mm in height should remain on the fence. Do not completely remove all old urethane from the fence, the paint finish and bonding strength will be adversely affected.
- Starting in a convenient spot, use a razor knife (2), level the original bead of urethane (1) on the windshield fence (3) to a thickness of approximately 1 mm (0.04 in.) and remove the loose adhesive (Figure 20).
- Remove and replace the windshield retaining clips (3) if damaged (Figure 21).
- Using an assistant, position the windshield into the windshield opening and against the windshield fence (2) (Figure 21).
- Verify the windshield lays evenly against the fence at the top, bottom and sides of the opening. If not, the fence must be formed to the shape of the windshield.
- Mark the windshield and the windshield fence with pieces of masking tape to use as a reference for installation.
- Using an assistant, remove the windshield from the windshield opening and place it on a suitable padded work surface.
WARNING: Do not use solvent based glass cleaners to clean the windshield before applying glass prep and primer or poor glass adhesion may result.
- Transfer the Forward Facing Camera Module (FFCM) from the old glass to the new (if equipped):
- Slide camera (ECU) and bracket rearward to disconnect bracket from pins on the old windshield.
- Position the FFCM and FFCM bracket to pins on the new windshield.
- Press the rear of the FFCM forward until it is secured and snapped into the proper position.
- Install the NEW light sensor to the windshield:
NOTE: The layer of silicone material is protected by a film that is removed when the component is installed. Avoid hand contact to prevent damage to the silicone. Because it is not possible to disconnect and reconnect the part without damaging the silicone layer, the HLRSM should be replaced if the windshield is replaced.
NOTE: If a new component is installed, check that no air bubbles remain between the glass and HLRSM; apply a load of at least 50 N (11 lbf) to be certain that any bubbles are eliminated.
- Clean the housing for the HLRSM in the windshield thoroughly. Use a degreasing product.
- Place the HLRSM in position.
- Position the retaining clip for the HLRSM and attach the side hooks.
Install Windshield
WARNING: Do not use solvent based glass cleaners to clean the windshield before applying glass prep and primer or poor glass adhesion may result.
WARNING: Follow the urethane manufacturers guidance on cure time, and how soon the vehicle can safely be driven after glass replacement. If it is not cured, the windshield may not perform properly if the vehicle is in an accident.
CAUTION: Protect all painted and trimmed surfaces from coming in contact with urethane or primers.
- Clean the inside of the windshield with an ammonia based glass cleaner and a lint-free cloth.
NOTE: Always use matching brand chemical products for windshield replacements. Do not mix brands.
NOTE: Always follow the manufacturer’s agitation requirements prior to application.
NOTE: The following steps for priming the glass apply to NEW windshield installations only.
- When installing a NEW windshield, using a single step primer like Sika Primer 207, Betaprime 5504g, or equivalent, apply glass primer 25 mm (1 in) wide (1) around the perimeter of the windshield (2) and 5 mm (0.2 in) from the edge of the glass. Allow at least three minutes drying time (Figure 22).
- Remove windshield opening and dash coverings and tape.
CAUTION: Always apply the bead of adhesive to the windshield. Always install the windshield within 5 minutes after applying the adhesive.
- Using Sikatack Mach 30, (Sikatack Safe 30 if Safelite is performing the installation), Betaseal Xpress 30, or equivalent, apply approximately a 7 mm (0.275 in) wide by 13mm (0.511 in) high bead of adhesive (1) with a triangular nozzle approximately 6 mm (0.230 in) from the edge of the glass starting at the bottom center of the windshield (Figure 23).
- Run the end of the adhesive bead on the windshield parallel to the start of the bead and smooth the ends flush.
- Using an assistant, position the windshield over the windshield opening.
- Using the grease pencil marks or tape as reference points, align the windshield to the windshield opening.
- Carefully lower the windshield into the windshield opening. Guide the windshield and the lace molding into its proper location.
CAUTION: It is not possible to move the windshield after installation. The windshield should never be pressed into place by more than one person, because the windshield can break if pressed simultaneously on both sides.
- Push the windshield inward until the windshield comes into contact with the retainers located on the windshield fence.
Install Trim
- Install the cowl panel cover (3) to the vehicle (Figure 16).
CAUTION: Use care when working with the retaining channel on the bottom of the windshield. If the retaining channel is damaged the windshield will require replacement.
- Install the three push-pin retainers (1) (Figure 16).
NOTE: If equipped, install left foam insulator after the cowl install and the right with the cowl install.
- Install the cowl panel end cap (1) rear hook to windshield (2) (Figure 15).
NOTE: Be certain that the wiper motor is in the park position before attempting to install the wiper arms. Transition the ignition switch to the On status and move the multifunction switch control knob to turn the wiper motor On, then turn it back to the Off position. Wait until the wiper pivot shafts stop moving, then transition the ignition switch back to the Off status. The wiper motor is now in the park position.
- Install the wiper arms. Tighten the nuts to 24 Nm (18 ft. lbs.) (Figure 12).
- Carefully install the plastic nut cap (1) to the nut on the pivot end of the wiper arms. (Figure 11).
- Connect the electrical connector to the NEW headlamp switch, and press the switch into place on the instrument panel (Figure 10).
- Install the NEW wiring harness to the windshield frame, and secure connectors at each end.
- Making sure the covers (2a) are pulled out, install the grab handle (1) into the roof (Figure 9).
- Push the retainer covers (2a) in fully to lock it into place (Figure 9).
- Connect the wire harness connectors and install the overhead console (4) to the vehicle (Figure 8).
- Slide the overhead console (4) toward the front of the vehicle to seat the tabs (3) on the front of the overhead console (Figure 8).
- If equipped, connect the harness connectors at the visors.
- Install the sun visors (1) into the headliner opening and install the screws (2). Tighten the screw securely (Figure 6).
- Close the screw covers (3) (Figure 6).
- Align the tether (1) and slide it into the A-pillar trim panel (3) (Figure 5).
- Push the A-pillar trim panel down to seat it to the instrument panel.
- Push at the top of the A-pillar trim panel (1) and seat it to the body (Figure 4).
NOTE: The mirror must be fully seated onto the button before rotating.
- Grasp the mirror (1) by the base and rotate it counterclockwise approximately 90 degrees to install (Figure 2).
- Connect the wire harness connector (1) to the HLRSM sensor (Figure 3).
- Connect the FFCM electrical connector to the back of the FFCM.
- Connect the electrical connector to the mirror.
- Carefully snap the mirror cover together. Be certain all of the retaining tabs are fully engaged.
- Connect the negative battery cable. If equipped with an IBS, connect the IBS connector.
- Add LMG sales code in DealerConnect.
- Perform Proxy Alignment.
- Perform the following steps to calibrate the FFCM:
- Connect the scan tool and start the vehicle.
- Navigate to the “Misc Functions” menu under the FFC and select the drive calibration routine.
- The screen will now prompt you to drive the vehicle for calibration. The vehicle needs to be driven at speeds of 65 km/h (40 mph) and in the straightest road condition possible. You need a lane with lines (dashed or solid) on both sides of the vehicle. This averages to roughly ten minutes of drive time, terrain permitting.
- After the camera learns the calibration, the scan tool FFC view will show calibrated.
- Service calibration DTCs should be in the stored status at this point.
- Erase FFC DTCs.
Owner Notification and Service Scheduling
All involved vehicle owners known to FCA are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached.
Chronology :
- On August 3, 2022, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to center cluster displays with insufficient backlighting in some 2022 MY Jeep
Compass vehicles.
- From August 4, 2022, through January 17, 2023, FCA US TSRC met with FCA US engineering to review the issue, understand the part design and failure mode, and to determine the suspect population.
- On January 18, 2023, the FCA US TSRC organization recognized a vehicle build issue existed on certain vehicles related to the center cluster display backlighting, potentially causing a noncompliance with FMVSS No.101.
- On February 2, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
JEEP![]() | COMPASS | 2022 |
13 Associated Documents
Noncompliance Notice 573 Report
RCLRPT-23V058-6979.PDF 214.475KB
Recall Acknowledgement
RCAK-23V058-7694.pdf 645.284KB
Manufacturer Notices(to Dealers,etc) – RSRAC re 15A
Manufacturer Notices(to Dealers,etc) – NSRAC re 15A
Remedy Instructions and TSB
RCRIT-23V058-5595.pdf 1014.499KB
ISSUED Owner Notification Letter(Part 577)
RCONL-23V058-0397.pdf 175.896KB
Recall Quarterly Report #1, 2023-1
RCLQRT-23V058-2331.PDF 211.143KB
Remedy Instructions and TSB
RCRIT-23V058-9230.pdf 850.915KB
Miscellaneous Document – Email Blast re 2022 JEEP COMPASS SPORT 4X2 is under recall for Low Cluster Brightness. Details of the Recall.
RMISC-23V058-0866.pdf 166.732KB
Recall Quarterly Report #2, 2023-2
RCLQRT-23V058-0870.PDF 211.245KB
ISSUED Renotification Notice
RCRN-23V058-9296.pdf 146.275KB
Miscellaneous Document – Email Blast – Details of the Recall
RMISC-23V058-4908.pdf 167.602KB
Recall Quarterly Report #3, 2023-3
RCLQRT-23V058-3728.PDF 211.468KB
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SEOCONTENT-START
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URGENT SAFETY RECALL NOTICE
Your 2022 JEEP COMPASS SPORT 4X2 is under recall for Low Cluster Brightness. To schedule your recall repair contact your dealership or the FCA US Recall Team at 1-800-853-1403.
Recall notice issued to: Vehicle information:
VIN 2022 JEEP COMPASS SPORT 4X2
Recall information: 15A/NHTSA 23V-058
Visit recalls.mopar.com for more information or call the FCA US Recall Team at 1-800-853-1403 Details of the Recall
The instrument panel center cluster display on your vehicle may have insufficient backlighting due to incompatible vehicle components, making the instrument panel center cluster display not visible to the driver during daytime driving conditions. A center cluster that is not visible to the driver may result in the driver’s attention being distracted from the driving task while trying to locate a desired display, such as the fuel gauge and warning lights, which can cause a vehicle crash without prior warning. FCA US will repair your vehicle free of charge (parts and labor). To do this, your dealer will replace the windshield and headlamp switch and add a light sensor module and a wiring jumper harness to allow the instrument panel center cluster display backlighting to function correctly. The estimated repair time is three hours. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your
inconvenience. How do I schedule my FREE repair?
♦ Simply contact your Chrysler, Jeep®, Dodge or RAM dealer right away to schedule a service appointment. We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter.
Customer Assistance/Field Operations FCA US LLC Team
1-800-853-1403
recalls.mopar.com
**************************************************************************************************************
View as web page
URGENT SAFETY RECALL NOTICE
Your 2022 JEEP COMPASS SPORT 4X2 is under recall for Low Cluster Brightness. To schedule your recall repair contact your dealership or the FCA US Recall Team at 1-800-853-1403.
Recall notice issued to: Vehicle information:
VIN 2022 JEEP COMPASS SPORT 4X2
Recall information: 15A/NHTSA 23V-058
Visit recalls.mopar.com for more information or call the FCA US Recall Team at 1-800-853-1403 Details of the Recall
The instrument panel center cluster display on your vehicle may have insufficient backlighting due to incompatible vehicle components, making the instrument panel center cluster display not visible to the driver during daytime driving conditions. FCA US will repair your vehicle free of charge (parts and labor). To do this, your dealer will replace the windshield and headlamp switch and add a light sensor module and a wiring jumper harness to allow the instrument panel center cluster display backlighting to function correctly. The estimated repair time is three hours. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience.
How do I schedule my FREE repair? ♦ Simply contact your Chrysler, Jeep®, Dodge or RAM dealer right away to schedule a service
appointment.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter.
Customer Assistance/Field Operations FCA US LLC Team
1-800-853-1403
recalls.mopar.com
**************************************************************************************************************
Schedule your FREE repair today!
URGENT SAFETY RECALL
LOW CLUSTER BRIGHTNESS — 15A/23V-058
[MY Make Model] AA111111
Dear CUSTOMER NAME:
Please bring your vehicle and this card to your scheduled appointment.
We apologize for any inconvenience and do appreciate your attention to this urgent matter.
Safety recall campaign 15A/23V-058 is open on your
[MY Make® Model].
ATENCIÓN! La unidad descrita en esta carta tiene un llamado a revisión pendiente por realizer. Para protegerlo a usted y a su
familia, es urgente que se comunique con el grupo FCA US al teléfono 1-800-853-1403 con el fin de programar una cita y se
reparada su unidad sin costo para usted.
0000609/#106569/15A-FSP
Call 1-800-853-1403
Visit recalls.mopar.com to
locate your closest dealer
Download the Mopar
Owner’s Companion App
at either the App or Google
Play Stores
LOGO
VEHICLE
PICTURE
**************************************************************************************************************
© Copyright 2023, FCA US LLC, All Rights Reserved (DJT)
Revision 1 May 2023
Dealer Service Instructions for:
Safety Recall 15A / NHTSA 23V-058
Low Cluster Brightness
NOTE: The Parts Information section has been updated.
2022 (MP) Jeep Compass
The instrument panel center cluster display on about 90 of the above vehicles may have insufficient backlighting due to incompatible vehicle components, making the instrument panel center cluster display not visible to the driver during daytime driving conditions.
A center cluster that is not visible to the driver may result in the driver’s attention being distracted from the driving task while trying to locate a desired display, such as the fuel gauge and warning lights, which can cause a vehicle crash without prior warning.
Remedy Available IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process. Subject
Safety Recall 15A – Low Cluster Brightness Page 2
Replace the windshield and headlamp switch and add a light sensor module and a wiring jumper harness to allow the instrument panel center cluster display backlighting to function correctly.
Dealers should attempt to minimize customer inconvenience by placing the owner in a loaner vehicle if inspection determines that windshield replacement is required and the vehicle must be held overnight.
Repair Alternate Transportation
Safety Recall 15A – Low Cluster Brightness Page 3
Part Number Qty. Description
68483780AA 1 Light Sensor
68517340AC 1 Jumper Harness (without Sales Code RDG)
68517344AC 1 Jumper Harness (with Sales Code RDG)
68488321AA 1 Windshield
7BV14DX9AA 1 Headlamp Switch (Auto Headlamp Switch w/o Fog Lamps)
68094282AA 2 Windshield Spacer
7BB09DX9AA 1 Mirror Cover
No parts return required for this campaign.
The following special tools are required to perform this repair:
➢ NPN wiTECH MicroPod II
➢ NPN Laptop Computer
➢ NPN wiTECH Software
➢ C-4755 Trim Stick
Parts Information Parts Return Special Tools
Safety Recall 15A – Low Cluster Brightness Page 4
Remove Trim
NOTE:
• Urethane adhesives are applied as a system. Use glass cleaner, glass prep solvent, glass primer, PVC (vinyl) primer and pinch weld (fence) primer provided by the adhesive manufacturer. If not, structural integrity could be compromised.
• FCA US LLC does not recommend glass adhesive by brand. Technicians should review product labels and technical data sheets, and use only adhesives that their manufactures warrant will restore a vehicle to the requirements of FMVSS 212. Technicians should also insure that primers and cleaners are compatible with the particular adhesive used.
• Be sure to refer to the urethane manufacturer’s directions for curing time specifications, and do not use adhesive after its expiration date.
• Vapors that are emitted from the urethane adhesive or primer could cause personal injury. Use them in a well-ventilated area.
• Skin contact with urethane adhesive should be avoided. Personal injury may result.
• Always wear eye and hand protection when working with glass.
CAUTION: Protect all painted and trimmed surfaces from coming in contact with urethane or primers.
Be careful not to damage painted surfaces when removing moldings or cutting urethane around windshield. Service Procedure
Safety Recall 15A – Low Cluster Brightness Page 5
WARNING: To avoid serious or fatal injury on vehicles equipped with airbags, disable the Supplemental Restraint System (SRS) before attempting any steering wheel, steering column, airbag, Occupant Classification System (OCS), seat belt tensioner, impact sensor or instrument panel component diagnosis or service. Disconnect and isolate the battery negative (ground) cable, then wait two minutes for the system capacitor to discharge before performing further diagnosis or service. This is the only sure way to disable the SRS. Failure to follow these instructions may result in accidental airbag deployment.
1. Partially lower the windows.
2. Disconnect and isolate the negative battery cable. If equipped with an Intelligent Battery Sensor (IBS), disconnect the IBS connector first before disconnecting the negative battery cable.
3. Using a small flat bladed tool, carefully release the clips down the center of the mirror trim (1 and 2). Then slide outward and remove. Discard the driver side half of the cover (Figure 1).
4. Disconnect the wire harness connector (2) from the mirror (Figure 2).
Service Procedure [Continued]
Figure 1 – Upper Mirror Trim
Figure 2 – Harness Connector
Safety Recall 15A – Low Cluster Brightness Page 6
5. Grasp the mirror by the base and rotate it clockwise approximately 90 degrees. Remove the mirror.
6. Disconnect the wire harness connector (1) from the humidity sensor, if equipped (Figure 3).
Service Procedure [Continued]
Figure 3 – Humidity Sensor
Safety Recall 15A – Low Cluster Brightness Page 7
7. By hand, pull at the top of the A-pillar trim panel (1) and release it from the body. Do not remove the A-pillar trim (Figure 4).
8. Pull the A-pillar trim panel upward to separate it from the instrument panel.
9. Using a flat bladed tool (2), press the tab to disengage the tether (1) and slide it out of A-pillar trim panel (3) (Figure 5).
Service Procedure [Continued]
Figure 4 – A-pillar Trim
Figure 5 – A-pillar Trim Tether
Safety Recall 15A – Low Cluster Brightness Page 8
10. Using a small pry tool, open the screw cover (3) and remove the screws (2) from each of the visors (Figure 6).
11. Rotate the visors upward towards the roof to remove it from the opening.
12. If equipped, disconnect the harness connectors.
13. Using a trim stick or equivalent, working at the rear of the overhead console (1) (Figure 7), release the rear retaining clips (1), then release the side fasteners (2) (Figure 8).
Service Procedure [Continued]
Figure 6 – Visor
Figure 7 – Overhead Console
Figure 8 – Overhead Console Removal
Safety Recall 15A – Low Cluster Brightness Page 9
14. Slide the overhead console (4) toward the rear of the vehicle to release the tabs (3) on the front of the overhead console (Figure 8).
15. Disconnect the wire harness connectors and remove the overhead console (4) from the vehicle (Figure 8).
16. Using a suitable tool, lift the covers (2a) slightly to unlock the retainers (Figure 9).
17. Hold the grab handle firmly against the headliner, while pulling on the covers to fully release the retainers (2b) and remove the grab handle from the headliner (Figure 9).
18. Disconnect the jumper harness at the base of the A-pillar.
19. Disconnect the jumper harness at the mirror.
20. Pull down gently on the passenger front corner of the headliner, and disconnect the jumper harness fasteners at eight locations along the roof/windshield header. Remove the harness from the vehicle and discard.
Service Procedure [Continued]
Figure 9 – Grab Handle
Safety Recall 15A – Low Cluster Brightness Page 10
21. Using a trim stick or equivalent, remove the headlamp switch (Figure 10).
22. Disconnect the wire harness connector, remove the switch from the vehicle and discard.
23. Open the hood.
24. Carefully pry the plastic nut cap (1) from the nut on the pivot end of the wiper arms. (Figure 11).
25. Remove the nut (1a) that secures the wiper arm to the wiper pivot shaft (Figure 12).
26. Lift the front wiper arm to its over-center position to hold the wiper blade from the glass and relieve the spring tension on the wiper arm to pivot shaft connection.
Service Procedure [Continued]
Figure 11 – Wiper Arms Nut Covers
Figure 12 – Wiper Arms Nuts
Figure 10 – Headlamp Switch
Safety Recall 15A – Low Cluster Brightness Page 11
27. Use a slight rocking action to disengage the front wiper arm pivot end from the pivot shaft and remove the wiper arm.
CAUTION: The use of a battery terminal puller when removing the front wiper arm is NOT recommended except as a last resort, as this may damage the front wiper arm.
28. If necessary, use a suitable battery terminal puller (3) to disengage the wiper arm (1) from the wiper pivot shaft (2) (Figure 13).
29. Remove the wiper arm pivot end from the wiper pivot shaft.
30. Using a C-4755 or equivalent, release the outer clip (2) from under the rear edge of the fender. (Figure 14).
31. Release the inner clip (1) and separate the cowl end cap (Figure 14).
Service Procedure [Continued]
Figure 14 – Cowl End Cap Clip
Figure 13 – Battery Terminal Puller
Safety Recall 15A – Low Cluster Brightness Page 12
32. Push down and inward to release the cowl panel end cap (1) rear hook from windshield (2) (Figure 15).
NOTE: If equipped, remove left foam insulator before the cowl removal and the right with the cowl removal.
33. Remove the three push-pin retainers (1) (Figure 16).
CAUTION: Use care when working with the retaining channel on the bottom of the windshield. If the retaining channel is damaged the windshield will require replacement.
34. Lift the front (3) of the cowl panel cover and carefully pull it forward releasing it from the windshield retainer channel (Figure 16).
35. Remove the cowl panel cover (3) from the vehicle (Figure 16).
Service Procedure [Continued]
Figure 16 – Cowl Panel Cover Fasteners
Figure 15 – Cowl End Cap
Safety Recall 15A – Low Cluster Brightness Page 13
Remove Windshield
CAUTION: To reduce the chances of windshield breakage, the use of a rotating wire windshield removal tool is required (Figure 17).
CAUTION: Be careful not to damage painted surfaces when removing moldings or cutting urethane around the windshield.
CAUTION: Protect all painted and trimmed surfaces from coming in contact with urethane or primers.
Service Procedure [Continued]
Figure 17 – Rotating Wire Windshield Removal Tool
Safety Recall 15A – Low Cluster Brightness Page 14
36. Close the hood. Using a rotating wire glass extraction tool or equivalent, cut and separate the urethane adhesive securing the windshield to the windshield fence. Make sure that the wire is under the lace molding (Figure 18).
37. Using appropriate tools, carefully remove the windshield from the vehicle (Figure 19).
Service Procedure [Continued]
Figure 19 – Windshield Removal
Figure 18 – Rotating Wire Removal System
Safety Recall 15A – Low Cluster Brightness Page 15
Prepare Body and Windshield
CAUTION: To help prevent water leaks, partially roll down the left and right door glass before installing the windshield. This avoids pressurizing the passenger compartment if a door is slammed before the urethane is cured.
NOTE: To prevent corrosion, do not damage paint on windshield fence when removing original urethane.
NOTE: The windshield fence should be cleaned of most of its old urethane adhesive. A small amount of old urethane, approximately 1 mm in height should remain on the fence. Do not completely remove all old urethane from the fence, the paint finish and bonding strength will be adversely affected.
38. Starting in a convenient spot, use a razor knife (2), level the original bead of urethane (1) on the windshield fence (3) to a thickness of approximately 1 mm (0.04 in.) and remove the loose adhesive (Figure 20).
Service Procedure [Continued]
Figure 20 – Body Fence Preparation
Safety Recall 15A – Low Cluster Brightness Page 16
39. Remove and replace the windshield retaining clips (3) if damaged (Figure 21).
40. Using an assistant, position the windshield into the windshield opening and against the windshield fence (2) (Figure 21).
41. Verify the windshield lays evenly against the fence at the top, bottom and sides of the opening. If not, the fence must be formed to the shape of the windshield.
42. Mark the windshield and the windshield fence with pieces of masking tape to use as a reference for installation.
43. Using an assistant, remove the windshield from the windshield opening and place it on a suitable padded work surface.
WARNING: Do not use solvent based glass cleaners to clean the windshield before applying glass prep and primer or poor glass adhesion may result.
44. Transfer the Forward Facing Camera Module (FFCM) from the old glass to the new (if equipped):
• Slide camera (ECU) and bracket rearward to disconnect bracket from pins on the old windshield.
• Position the FFCM and FFCM bracket to pins on the new windshield.
• Press the rear of the FFCM forward until it is secured and snapped into the proper position.
Service Procedure [Continued]
Figure 21 – Windshield Retainer Clips
Safety Recall 15A – Low Cluster Brightness Page 17
45. Install the NEW light sensor to the windshield:
NOTE: The layer of silicone material is protected by a film that is removed when the component is installed. Avoid hand contact to prevent damage to the silicone. Because it is not possible to disconnect and reconnect the part without damaging the silicone layer, the HLRSM should be replaced if the windshield is replaced.
NOTE: If a new component is installed, check that no air bubbles remain between the glass and HLRSM; apply a load of at least 50 N (11 lbf) to be certain that any bubbles are eliminated.
• Clean the housing for the HLRSM in the windshield thoroughly. Use a degreasing product.
• Place the HLRSM in position.
• Position the retaining clip for the HLRSM and attach the side hooks.
Service Procedure [Continued]
Safety Recall 15A – Low Cluster Brightness Page 18
Install Windshield
WARNING: Do not use solvent based glass cleaners to clean the windshield before applying glass prep and primer or poor glass adhesion may result.
WARNING: Follow the urethane manufacturers guidance on cure time, and how soon the vehicle can safely be driven after glass replacement. If it is not cured, the windshield may not perform properly if the vehicle is in an accident.
CAUTION: Protect all painted and trimmed surfaces from coming in contact with urethane or primers.
46. Clean the inside of the windshield with an ammonia based glass cleaner and a lint-free cloth.
NOTE: Always use matching brand chemical products for windshield replacements. Do not mix brands.
NOTE: Always follow the manufacturer’s agitation requirements prior to application.
NOTE: The following steps for priming the glass apply to NEW windshield installations only.
47. When installing a NEW windshield, using a single step primer like Sika Primer 207, Betaprime 5504g, or equivalent, apply glass primer 25 mm (1 in) wide (1) around the perimeter of the windshield (2) and 5 mm (0.2 in) from the edge of the glass. Allow at least three minutes drying time (Figure 22).
Service Procedure [Continued]
Figure 22 – Primer
Safety Recall 15A – Low Cluster Brightness Page 19
48. Remove windshield opening and dash coverings and tape.
CAUTION: Always apply the bead of adhesive to the windshield. Always install the windshield within 5 minutes after applying the adhesive.
49. Using Sikatack Mach 30, (Sikatack Safe 30 if Safelite is performing the installation), Betaseal Xpress 30, or equivalent, apply approximately a 7 mm (0.275 in) wide by 13mm (0.511 in) high bead of adhesive (1) with a triangular nozzle approximately 6 mm (0.230 in) from the edge of the glass starting at the bottom center of the windshield (Figure 23).
50. Run the end of the adhesive bead on the windshield parallel to the start of the bead and smooth the ends flush.
51. Using an assistant, position the windshield over the windshield opening.
52. Using the grease pencil marks or tape as reference points, align the windshield to the windshield opening.
53. Carefully lower the windshield into the windshield opening. Guide the windshield and the lace molding into its proper location.
CAUTION: It is not possible to move the windshield after installation. The windshield should never be pressed into place by more than one person, because the windshield can break if pressed simultaneously on both sides.
54. Push the windshield inward until the windshield comes into contact with the retainers located on the windshield fence.
Service Procedure [Continued]
Figure 23 – Urethane Bead
Safety Recall 15A – Low Cluster Brightness Page 20
Install Trim
55. Install the cowl panel cover (3) to the vehicle (Figure 16).
CAUTION: Use care when working with the retaining channel on the bottom of the windshield. If the retaining channel is damaged the windshield will require replacement.
56. Install the three push-pin retainers (1) (Figure 16).
NOTE: If equipped, install left foam insulator after the cowl install and the right with the cowl install.
57. Install the cowl panel end cap (1) rear hook to windshield (2) (Figure 15).
NOTE: Be certain that the wiper motor is in the park position before attempting to install the wiper arms. Transition the ignition switch to the On status and move the multifunction switch control knob to turn the wiper motor On, then turn it back to the Off position. Wait until the wiper pivot shafts stop moving, then transition the ignition switch back to the Off status. The wiper motor is now in the park position.
58. Install the wiper arms. Tighten the nuts to 24 N⋅m (18 ft. lbs.) (Figure 12).
59. Carefully install the plastic nut cap (1) to the nut on the pivot end of the wiper arms. (Figure 11).
60. Connect the electrical connector to the NEW headlamp switch, and press the switch into place on the instrument panel (Figure 10).
61. Install the NEW wiring harness to the windshield frame, and secure connectors at each end.
62. Making sure the covers (2a) are pulled out, install the grab handle (1) into the roof (Figure 9).
63. Push the retainer covers (2a) in fully to lock it into place (Figure 9).
Service Procedure [Continued]
Safety Recall 15A – Low Cluster Brightness Page 21
64. Connect the wire harness connectors and install the overhead console (4) to the vehicle (Figure 8).
65. Slide the overhead console (4) toward the front of the vehicle to seat the tabs (3) on the front of the overhead console (Figure 8).
66. Press up on the overhead console to seat it into the headliner.
67. If equipped, connect the harness connectors at the visors.
68. Install the sun visors (1) into the headliner opening and install the screws (2). Tighten the screw securely (Figure 6).
69. Close the screw covers (3) (Figure 6).
70. Align the tether (1) and slide it into the A-pillar trim panel (3) (Figure 5).
71. Push the A-pillar trim panel down to seeat it to the instrument panel.
72. Push at the top of the A-pillar trim panel (1) and seat it to the body (Figure 4).
NOTE: The mirror must be fully seated onto the button before rotating.
73. Grasp the mirror (1) by the base and rotate it counterclockwise approximately 90 degrees to install (Figure 2).
74. Connect the wire harness connector (1) to the HLRSM sensor (Figure 3).
75. Connect the FFCM electrical connector to the back of the FFCM.
76. Connect the electrical connector to the mirror.
77. Using a NEW driver side half, carefully align the mirror cover to the mirror.
78. Carefully snap the mirror cover together. Be certain all of the retaining tabs are fully engaged.
Service Procedure [Continued]
Safety Recall 15A – Low Cluster Brightness Page 22
79. Connect the negative battery cable. If equipped with an IBS, connect the IBS connector.
80. Add LMG sales code in DealerConnect.
81. Perform Proxy Alignment.
82. Perform the following steps to calibrate the FFCM:
• Connect the scan tool and start the vehicle.
• Navigate to the “Misc Functions” menu under the FFC and select the drive calibration routine.
• The screen will now prompt you to drive the vehicle for calibration. The vehicle needs to be driven at speeds of 65 km/h (40 mph) and in the straightest road condition possible. You need a lane with lines (dashed or solid) on both sides of the vehicle. This averages to roughly ten minutes of drive time, terrain permitting.
• After the camera learns the calibration, the scan tool FFC view will show calibrated.
• Service calibration DTCs should be in the stored status at this point.
• Erase FFC DTCs.
Service Procedure [Continued]
Safety Recall 15A – Low Cluster Brightness Page 23
Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid will be used by FCA to record recall service completions and provide dealer payments.
NOTE: For repairs being sublet to a third party facility, please submit claims using both primary operations. LOP 2315A182 will be paid the full amount as the causal LOP, while 2315A183 will need to be inserted on the claim at no charge as a second condition. Use 97756555 to insert your sublet bill amount. Authorization may be required.
Use the following labor operation numbers and time allowances:
Labor Operation Time
Number Allowance
Replace Windshield, Headlamp Switch,
and Install New Harness 23-15-A1-82 2.8 hours
Sublet Windshield Replacement. Dealer
Installs Headlamp Switch and Installs
New Harness 23-15-A1-83 0.8 hours
Forward Facing Camera Equipped (FFCM) 23-15-A1-61 0.5 hours
Floor Plan Reimbursement 95-95-95-97 Calculate
See Below
Completion Reporting and Reimbursement
Safety Recall 15A – Low Cluster Brightness Page 24
Floor Plan Reimbursement represents the vehicle’s average daily allowance (see table below) multiplied by the number of days the vehicle was in dealer inventory and not available for sale. This reimbursement is limited to the number of days from the date of the stop sale to the date that the remedy was made available. Note: If the vehicle was received by your dealership (KZX date) AFTER the stop sale date, you will use the KZX date instead of the stop sale date. For this Recall, the stop sale was initiated on 02/16/2023 and the remedy was made available on 03/30/2023, therefore, the number of days cannot exceed 43 days.
Vehicle
Average Daily Allowance
2022 (MP) Jeep Compass
Add the cost of the recall parts package plus applicable dealer allowance to your claim.
In addition, enter “MATL” in the Part Number section of your claim with the applicable Material Allowance where appropriate.
NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification.
All involved vehicle owners known to FCA are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached. Completion Reporting and Reimbursement [Continued] Dealer Notification Owner Notification and Service Scheduling
Safety Recall 15A – Low Cluster Brightness Page 25
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner’s name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the “Service” tab and then click on “Global Recall System.” Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services / Field Operations
FCA US LLC Vehicle Lists, Global Recall System, VIP and Dealer Follow Up Additional Information
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This notice applies to your vehicle,
15A/NHTSA 23V-058
YOUR SCHEDULING OPTIONS
1. RECOMMENDED OPTION
Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership.
2. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment
3. Visit recalls.mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App.
Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above.
DEALERSHIP INSTRUCTIONS
Please reference Safety Recall 15A.
IMPORTANT SAFETY RECALL
Low Cluster Brightness
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
FCA US LLC has decided that certain [2022 (MP) Jeep Compass] vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 101 – Controls and displays S5.3.2 Brightness of illumination of controls and indicators, which states “Means must be provided for illuminating the indicators…to make them visible to the driver under daylight…driving conditions.”
It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers.
WHY DOES MY VEHICLE NEED REPAIRS?
The instrument panel center cluster display on your vehicle [1] may have insufficient backlighting due to incompatible vehicle components, making the instrument panel center cluster display not visible to the driver during daytime driving conditions.
A center cluster that is not visible to the driver may result in the driver’s attention being distracted from the driving task while trying to locate a desired display, such as the fuel gauge and warning lights, which can cause a vehicle crash without prior warning.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will replace the windshield and headlamp switch and add a light sensor module and a wiring jumper harness to allow the instrument panel center cluster display backlighting to function correctly. The estimated repair time is three hours. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC
[Model Year and Model]
VIN XXXXXXXXXXXXXXXXX
LOGO
VEHICLE PICTURE
QR Code
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-
9153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004,
Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371
**************************************************************************************************************
02/10/2023
_____________________________________________________________________
New Safety Recall Advanced Communication – 15A
FCA US LLC (FCA US) has announced a safety recall on certain 2022 Model Year (MP) Jeep® Compass vehicles.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with incompatible vehicle components which may result in an instrument panel center cluster display having insufficient backlighting, making the instrument panel center cluster display not visible to the driver during daytime driving conditions.
A center cluster that is not visible to the driver may result in the driver’s attention being distracted from the driving task while trying to locate a desired display, which can cause a vehicle crash without prior warning.
SERVICE ACTION
FCA US will conduct a voluntary safety recall on all affected vehicles to replace the windshield and headlamp switch and add a light sensor module and a wiring jumper harness to allow the instrument panel center cluster display backlighting to function correctly. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 1st Quarter of 2023.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC
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02/16/2023
_____________________________________________________________________
New Safety Recall Advanced Communication – 15A
FCA US LLC (FCA US) has announced a safety recall on certain 2022 Model Year (MP) Jeep® Compass vehicles.
VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles.
Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with incompatible vehicle components which may result in an instrument panel center cluster display having insufficient backlighting, making the instrument panel center cluster display not visible to the driver during daytime driving conditions.
A center cluster that is not visible to the driver may result in the driver’s attention being distracted from the driving task while trying to locate a desired display, which can cause a vehicle crash without prior warning.
SERVICE ACTION
FCA US will conduct a voluntary safety recall on all affected vehicles to replace the windshield and headlamp switch and add a light sensor module and a wiring jumper harness to allow the instrument panel center cluster display backlighting to function correctly. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 1st Quarter of 2023.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Involved vehicles can be determined by using the VIP inquiry process.
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-058
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Chrysler (FCA US, LLC) FEB 09, 2023 NHTSA Recall No. : 23V-058 Manufacturer Recall No. : 15A Manufacturer Information :
Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive
CIMS 482-00-91 Auburn Hills MI 48326-2757
Company phone : 1-800-853-1403
Population :
Number of potentially involved : 90 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2022-2022 Jeep Compass Vehicle Type : Body Style : SUV Power Train : NR
Descriptive Information : Some 2022 MY Jeep Compass vehicles may have been built with incompatible vehicle components which may result in an instrument panel center cluster display having insufficient backlighting, making the instrument panel center cluster display not visible to the driver during daytime driving conditions.
The suspect period began on May 12, 2022, when vehicles with incompatible components began production, and ended on August 8, 2022, when vehicles with incompatible components were no longer produced. The suspect period was determined using vehicle production records.
Similar vehicles not included in the recall were manufactured outside of the suspect period or with compatible components.
Production Dates : MAY 12, 2022 – AUG 08, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance :
Description of the Noncompliance :
Federal Motor Vehicle Safety Standard (“FMVSS”) 571.101 Controls and displays S5.3.2 Brightness of illumination of controls and indicators states “Means must be provided for illuminating the indicators…to make them visible to the driver under daylight…driving conditions.” Vehicles produced with incompatible components do not have the ability to adjust the backlighting on the instrument panel center cluster to a level that makes it visible to the driver
during daytime driving conditions. Part 573 Safety Recall Report 23V-058 Page 2 FMVSS 1 : 101 – Control and displays FMVSS 2 : NR
Description of the Safety Risk : A center cluster that is not visible to the driver may result in the driver’s
attention being distracted from the driving task while trying to locate a desired display, which can cause a vehicle crash without prior warning.
Description of the Cause : NR Identification of Any Warning
that can Occur : The driver may notice that the center cluster display is not visible during certain daytime driving conditions. Involved Components : Component Name 1 : Instrument Panel Cluster Component Description : Instrument Panel Cluster Component Part Number : 6WJ38DX9AJ Supplier Identification : Component Manufacturer
Name : Marelli
Address : 26555 Northwestern Hwy Southfield Michigan 48033
Country : United States Chronology :
• On August 3, 2022, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to center cluster displays with insufficient backlighting in some 2022 MY Jeep Compass vehicles. • From August 4, 2022, through January 17, 2023, FCA US TSRC met with FCA US engineering to review the issue, understand the part design and failure mode, and to determine the suspect population. • On January 18, 2023, the FCA US TSRC organization recognized a vehicle build issue existed on certain vehicles related to the center cluster display backlighting, potentially causing a noncompliance with FMVSS No.101. • On February 2, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-058
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
safety recall of the affected vehicles.
Description of Remedy :
Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to
replace the windshield and headlamp switch, and add a light sensor module and a wiring jumper harness to allow the instrument panel center cluster display backlighting to function correctly.
FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense.
How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production :
This recall is not related to a part defect but rather a design issue where incompatible components cause insufficient backlighting. The remedy will be to add the required components to ensure the instrument panel center cluster display backlighting functions correctly.
NR Recall Schedule :
Description of Recall Schedule : **02/09/2023: FCA US will notify dealers and begin notifying owners on
or about 03/31/2023.
Planned Dealer Notification Date : MAR 31, 2023 – MAR 31, 2023
Planned Owner Notification Date : MAR 31, 2023 – MAR 31, 2023
* NR – Not Reported
SEOCONTENT-END
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