March 23, 2023 NHTSA CAMPAIGN NUMBER: 23V191000
Frame Stud May Puncture Fuel Tank
A fuel leak in the presence of an ignition source increases the risk of a fire.
NHTSA Campaign Number: 23V191
Manufacturer Chrysler (FCA US, LLC)
Components STRUCTURE
Potential Number of Units Affected 57,885
Summary
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Remedy
Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 28A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
New Safety Recall Advanced Communication – 28A
FCA US LLC (FCA US) has announced a safety recall on certain 2020 through 2023 Model Year (JL) Jeep® Wrangler vehicles. This recall applies only to the above short wheelbase vehicles (Body Style: JL72).
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with an unnecessary and unused frame stud that may contact the fuel tank in a crash, which, in certain circumstances, can cause a fuel leak. A fuel leak in the presence of a competent ignition source may result in a fire, increasing the risk of occupant injury and/or injury to persons outside the vehicle.
SERVICE ACTION
FCA US will conduct a voluntary safety recall on all affected vehicles to inspect and, if necessary, remove the frame stud and apply paint. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 1st Quarter of 2023.
March 2023
Dealer Service Instructions for:
Safety Recall 28A / NHTSA 23V-191 Frame Stud
Remedy Available
2020-2022 | (JL) | Jeep Wrangler |
NOTE: This recall applies only to the above short wheelbase vehicles (Body Style: JL72).
NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The frame on about 35,820 of the above vehicles, may have been built with an unnecessary and unused stud. This frame stud may contact the fuel tank in a crash, which, in certain circumstances, can cause a fuel leak. A fuel leak in the presence of a competent ignition source may result in a fire, increasing the risk of occupant injury and/or injury to persons outside the vehicle.
Repair
Inspect the frame and, if necessary, remove the frame stud then apply black paint to the removed stud area.
Alternate Transportation
Dealers should attempt to minimize customer inconvenience by placing the owner in a loaner vehicle if the vehicle must be held overnight.
Parts Information
NOTE: Paint is required ONLY for vehicles that have stud removed:
An equivalent black paint can be used if specified paint is not available.
Part Number | Qty. | Description |
04443609AB | As Required | PAINT, Touch Up Spray Black (142g / 5oz) (Each spray can will repair 25 vehicles) |
OR | ||
68626414AA
(Or equivalent black paint) |
Parts Return
No parts return required for this campaign.
Special Tools
No special tools are required to perform frame stud removal service procedure.
Inspection Procedure
A. Frame Label Inspection
- Look for a label on the driver side frame rail just rearward of the door hinges.
- If the label looks like (Figure 1) and is readable not missing or covered over by an aftermarket coating material, then read the label as instructed in (Figure 1).
- If the label does NOT look like (Figure 1) or is unreadable, missing, or covered over by an aftermarket coating material, then proceed to Section B. Frame Stud Inspection.
- What were the first two characters on the label as instructed in (Figure 1).
- First two characters were “TT” – No further action required. Claim the appropriate inspection LOP and return vehicle to customer.
- First two characters were some other combination of characters – Proceed to Section B. Frame Stud Inspection.
B. Frame Stud Inspection
- Raise and support the vehicle.
- Remove the fasteners, three bolts and one nut securing the front reinforcement crossmember then remove the crossmember from the vehicle (Figure 2).
- Release the fuel pipe retainer from the fuel tank front skid plate (Figure 3).
- Visually look for a stud on the frame in the location shown in (Figure 5).
- Frame Stud Located: Proceed to Section C Frame Stud Removal for stud removal procedure. Do NOT continue with Inspection Procedure.
- Frame Stud Does NOT Exist: Continue with Inspection Procedure to reassemble the vehicle. Section C is not required if no stud exists.
- Position the fuel tank front skid plate to the vehicle then install and tighten the fasteners, two bolts and three nuts (Figure 4).
- Bolts: 75 N·m (55 ft. lbs.)
- Nuts: 20 N·m (15 ft. lbs.)
- Install the fuel pipe retainer to the fuel tank front skid plate (Figure 3).
- Position the front reinforcement crossmember to the vehicle then install and tighten the three bolts and one nut (Figure 2).
- Bolts crossmember to outer frame rails: 95 N·m (70 ft. lbs.)
- Bolt crossmember center leg to crossmember: 75 N·m (55 ft. lbs.)
- Nut: 20 N·m (15 ft. lbs.)
- Lower the vehicle and return to the customer or inventory.
- Claim the Inspection LOP.
C. Frame Stud Removal
- Using a suitable chisel and hammer, cut the stud off as close to the frame as possible (Figure 6).
- After removing the frame stud (Figure 7).
- Obtain black spray paint specified in the Parts Section and a brush or cotton swab or suitable applicator. Spray a small amount of paint into a cup to dip the applicator or directly onto the applicator then apply the paint to the vehicle frame covering any bare exposed metal in the location of the removed frame stud (Figure 8).
- Position the fuel tank front skid plate to the vehicle then install and tighten the fasteners, two bolts and three nuts (Figure 4).
- Bolts: 75 N·m (55 ft. lbs.)
- Nuts: 20 N·m (15 ft. lbs.)
- Install the fuel pipe retainer to the fuel tank front skid plate (Figure 3).
- Position the front reinforcement crossmember to the vehicle then install and tighten the three bolts and one nut (Figure 2).
- Bolts crossmember to outer frame rails: 95 N·m (70 ft. lbs.)
- Bolt crossmember center leg to crossmember: 75 N·m (55 ft. lbs.)
- Nut: 20 N·m (15 ft. lbs.)
- Lower the vehicle and return to the customer or inventory.
- Claim the stud removal LOP.
Chronology :
- On June 28, 2022, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation as a result of an assembly plant report of some frames containing the frame stud.
- From June 28, 2022, through February 22, 2023, FCA US TSRC reviewed supplier data, met with engineering to understand the frame design and change history, and review frame and vehicle measurement data.
- As of March 9, 2023, FCA US has identified zero customer assistance records, zero warranty claims, and zero field reports potentially related to this issue for all markets.
- As of March 9, 2023, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets.
- On March 16, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.
4 Affected Products
Vehicle
MAKE | MODEL | YEAR |
JEEP | WRANGLER | 2020-2023 |
7 Associated Documents
Recall Acknowledgement
RCAK-23V191-1475.pdf 645.201KB
RCAK-23V191-1475
Defect Notice 573 Report
RCLRPT-23V191-9044.PDF 213.999KB
RCLRPT-23V191-9044
Manufacturer Notices(to Dealers,etc) – NSRAC Initial – FCA US LLC (FCA US) has announced a safety recall on certain 2020 through 2023 Model Year (JL) Jeep® Wrangler vehicles. This recall applies only to the above short wheelbase vehicles (Body Style: JL72
RCMN-23V191-3726
Remedy Instructions and TSB
RCRIT-23V191-3213.pdf 994.987KB
RCRIT-23V191-3213
Recall 573 Report – 3/28/23
RCLRPT-23V191-9671.PDF 213.998KB
RCLRPT-23V191-9671
Recall 573 Report – 3/28/23
RCLRPT-23V191-3459.PDF 213.998KB
RCLRPT-23V191-3459
ISSUED Owner Notification Letter(Part 577)
RCONL-23V191-5089.pdf 174.131KB
RCONL-23V191-5089
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V191&docType=RCL
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-191 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Chrysler (FCA US, LLC) Submission Date : MAR 23, 2023 NHTSA Recall No. : 23V-191 Manufacturer Recall No. : 28A Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 57,885 Estimated percentage with defect : 58 % Vehicle Information : Vehicle 1 : 2020-2023 Jeep Wrangler Vehicle Type : Body Style : SUV Power Train : NR Descriptive Information : Some 2020-2023 MY Jeep Wrangler vehicles may have been built with an unnecessary and unused frame stud (“the frame stud”). The suspect period began on October 16, 2019, when frames with the frame stud were introduced into vehicle production, and ended on May 14, 2022, when frames with the frame stud were no longer used in vehicle production. Supplier and vehicle production records were used to determine the suspect period. Similar vehicles not included in this recall were built before or after the suspect period, or were built with frames that do not have the frame stud. Production Dates : OCT 16, 2019 – MAY 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The frame stud may contact the fuel tank in a crash, which, in certain circumstances, can cause a fuel leak. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A fuel leak in the presence of a competent ignition source may result in a fire, increasing the risk of occupant injury and/or injury to persons outside the vehicle. Description of the Cause : NR Part 573 Safety Recall Report 23V-191 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Frame Assembly Component Description : Frame Component Part Number : 68495556AA / 68495556AB / 68438094AA / 68438094AB / 68438096AA / 68438096AB Supplier Identification : Component Manufacturer Name : Metalsa S.A.P.I DE C.V. Address : Carretera Miguel Aleman Km 16.5 # 100 Apodaca Foreign States CP 66600 Country : Mexico Chronology : • On June 28, 2022, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation as a result of an assembly plant report of some frames containing the frame stud. • From June 28, 2022, through February 22, 2023, FCA US TSRC reviewed supplier data, met with engineering to understand the frame design and change history, and review frame and vehicle measurement data. • As of March 9, 2023, FCA US has identified zero customer assistance records, zero warranty claims, and zero field reports potentially related to this issue for all markets. • As of March 9, 2023, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets. • On March 16, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. Part 573 Safety Recall Report 23V-191 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to inspect and, if necessary, remove the frame stud and apply paint. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : The remedy is to remove the frame stud and apply paint. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **03/23/2023: FCA US will notify dealers and begin notifying owners on or about 05/12/2023. Planned Dealer Notification Date : MAY 12, 2023 – MAY 12, 2023 Planned Owner Notification Date : MAY 12, 2023 – MAY 12, 2023 * NR – Not Reported
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© Copyright 2023, FCA US LLC, All Rights Reserved (tdb) Dealer Service Instructions for: March 2023 Safety Recall 28A / NHTSA 23V-191 Frame Stud 2020-2022 (JL) Jeep® Wrangler NOTE: This recall applies only to the above short wheelbase vehicles (Body Style: JL72). NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall. The frame on about 35,820 of the above vehicles, may have been built with an unnecessary and unused stud. This frame stud may contact the fuel tank in a crash, which, in certain circumstances, can cause a fuel leak. A fuel leak in the presence of a competent ignition source may result in a fire, increasing the risk of occupant injury and/or injury to persons outside the vehicle. Remedy Available IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process. Subject Safety Recall 28A – Frame Stud Page 2 Repair Inspect the frame and, if necessary, remove the frame stud then apply black paint to the removed stud area. Alternate Transportation Dealers should attempt to minimize customer inconvenience by placing the owner in a loaner vehicle if the vehicle must be held overnight. Parts Information NOTE: Paint is required ONLY for vehicles that have stud removed: An equivalent black paint can be used if specified paint is not available. Part Number Qty. Description 04443609AB As Required PAINT, Touch Up Spray Black (142g / 5oz) OR (Each spray can will repair 25 vehicles) 68626414AA (Or equivalent black paint) Parts Return No parts return required for this campaign. Special Tools No special tools are required to perform frame stud removal service procedure. Safety Recall 28A – Frame Stud Page 3 Inspection Procedure A. Frame Label Inspection 1. Look for a label on the driver side frame rail just rearward of the door hinges. 2. If the label looks like (Figure 1) and is readable not missing or covered over by an aftermarket coating material, then read the label as instructed in (Figure 1). 3. If the label does NOT look like (Figure 1) or is unreadable, missing, or covered over by an aftermarket coating material, then proceed to Section B. Frame Stud Inspection. If the first two characters are “TT” This frame is NOT part of the suspect population. Figure 1 – Front Reinforcement Crossmember 4. What were the first two characters on the label as instructed in (Figure 1). ⮚ First two characters were “TT” – No further action required. Claim the appropriate inspection LOP and return vehicle to customer. ⮚ First two characters were some other combination of characters – Proceed to Section B. Frame Stud Inspection. Safety Recall 28A – Frame Stud Page 4 Inspection Procedure [Continued] B. Frame Stud Inspection 1. Raise and support the vehicle. 2. Remove the fasteners, three bolts and one nut securing the front reinforcement crossmember then remove the crossmember from the vehicle (Figure 2). BOLT NUT FRONT REINFORCEMENT CROSSMEMBER BOLT BOLT Figure 2 – Front Reinforcement Crossmember 3. Release the fuel pipe retainer from the fuel tank front skid plate (Figure 3). SKID PLATE FUEL PIPES FUEL PIPES RETAINER Figure 3 – Fuel Pipes Retainer Safety Recall 28A – Frame Stud Page 5 Inspection Procedure [Continued] 4. Remove the fasteners, two bolts and three nuts securing the fuel tank front skid plate then remove the skid plate from the vehicle (Figure 4). NOTE: Nut locations on skid plate are slotted so nuts do not need to be fully removed. SKID PLATE NUT BOLTS NUTS Figure 4 – Fuel Tank Front Skid Plate 5. Visually look for a stud on the frame in the location shown in (Figure 5). ⮚ Frame Stud Located: Proceed to Section C Frame Stud Removal for stud removal procedure. Do NOT continue with Inspection Procedure. ⮚ Frame Stud Does NOT Exist: Continue with Inspection Procedure to reassemble the vehicle. Section C is not required if no stud exists. FRAME FRAME STUD FUEL TANK FRAME FUEL TANK Figure 5 – Frame Stud Location – Inspect for Frame Stud Safety Recall 28A – Frame Stud Page 6 Inspection Procedure [Continued] 6. Position the fuel tank front skid plate to the vehicle then install and tighten the fasteners, two bolts and three nuts (Figure 4). • Bolts: 75 N·m (55 ft. lbs.) • Nuts: 20 N·m (15 ft. lbs.) 7. Install the fuel pipe retainer to the fuel tank front skid plate (Figure 3). 8. Position the front reinforcement crossmember to the vehicle then install and tighten the three bolts and one nut (Figure 2). • Bolts crossmember to outer frame rails: 95 N·m (70 ft. lbs.) • Bolt crossmember center leg to crossmember: 75 N·m (55 ft. lbs.) • Nut: 20 N·m (15 ft. lbs.) 9. Lower the vehicle and return to the customer or inventory. 10. Claim the Inspection LOP. Safety Recall 28A – Frame Stud Page 7 Service Procedure C. Frame Stud Removal 1. Using a suitable chisel and hammer, cut the stud off as close to the frame as possible (Figure 6). FRAME STUD CHISEL HAMMER Figure 6 – Remove Frame Stud 2. After removing the frame stud (Figure 7). FRAME STUD REMOVED Figure 7 – Frame Stud Removed Safety Recall 28A – Frame Stud Page 8 Service Procedure [Continued] 3. Obtain black spray paint specified in the Parts Section and a brush or cotton swab or suitable applicator. Spray a small amount of paint into a cup to dip the applicator or directly onto the applicator then apply the paint to the vehicle frame covering any bare exposed metal in the location of the removed frame stud (Figure 8). FRAME STUD PAINT APPLICATOR Figure 8 – Apply Paint to Frame Stud 4. Position the fuel tank front skid plate to the vehicle then install and tighten the fasteners, two bolts and three nuts (Figure 4). • Bolts: 75 N·m (55 ft. lbs.) • Nuts: 20 N·m (15 ft. lbs.) 5. Install the fuel pipe retainer to the fuel tank front skid plate (Figure 3). 6. Position the front reinforcement crossmember to the vehicle then install and tighten the three bolts and one nut (Figure 2). • Bolts crossmember to outer frame rails: 95 N·m (70 ft. lbs.) • Bolt crossmember center leg to crossmember: 75 N·m (55 ft. lbs.) • Nut: 20 N·m (15 ft. lbs.) 7. Lower the vehicle and return to the customer or inventory. 8. Claim the stud removal LOP. Safety Recall 28A – Frame Stud Page 9 Completion Reporting and Reimbursement Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid will be used by FCA to record recall service completions and provide dealer payments. Use one of the following labor operation numbers and time allowances: Labor Operation Time Number Allowance Inspection – Label “TT” Not Suspect Frame 13-28-A1-80 0.2 hours Inspection – No Frame Stud Present 13-28-A1-81 0.4 hours Inspect/Remove Frame Stud 13-28-A1-82 0.5 hours In addition, enter “MATL” in the Part Number section of your claim with the applicable Material Allowance where appropriate. NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions. Dealer Notification To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification. Owner Notification and Service Scheduling All involved vehicle owners known to FCA are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached. Safety Recall 28A – Frame Stud Page 10 All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed. GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner’s name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission. To use this system, click on the “Service” tab and then click on “Global Recall System.” Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence. Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair. Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use. If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager. Customer Services / Field Operations FCA US LLC Vehicle Lists, Global Recall System, VIP and Dealer Follow Up Additional Information
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03/24/2023 New Safety Recall Advanced Communication – 28A FCA US LLC (FCA US) has announced a safety recall on certain 2020 through 2023 Model Year (JL) Jeep® Wrangler vehicles. This recall applies only to the above short wheelbase vehicles (Body Style: JL72). REASON FOR THIS SAFETY RECALL Some of the above vehicles may have been built with an unnecessary and unused frame stud that may contact the fuel tank in a crash, which, in certain circumstances, can cause a fuel leak. A fuel leak in the presence of a competent ignition source may result in a fire, increasing the risk of occupant injury and/or injury to persons outside the vehicle. SERVICE ACTION FCA US will conduct a voluntary safety recall on all affected vehicles to inspect and, if necessary, remove the frame stud and apply paint. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 1st Quarter of 2023. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles. Customer Services Field Operations FCA US LLC
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-191 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Submission Date : Chrysler (FCA US, LLC) MAR 28, 2023 NHTSA Recall No. : 23V-191 Manufacturer Recall No. : 28A Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 35,829 Estimated percentage with defect : 94 % Vehicle Information : Vehicle 1 : 2020-2022 Jeep Wrangler Vehicle Type : Body Style : SUV Power Train : NR Descriptive Information : Some 2020-2022 MY Jeep Wrangler vehicles may have been built with an unnecessary and unused frame stud (“the frame stud”). The suspect period began on October 16, 2019, when frames with the frame stud were introduced into vehicle production, and ended on May 14, 2022, when frames with the frame stud were no longer used in vehicle production. Supplier and vehicle production records were used to determine the suspect period. Similar vehicles not included in this recall were built before or after the suspect period, or were built with frames that do not have the frame stud. Production Dates : OCT 16, 2019 – MAY 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The frame stud may contact the fuel tank in a crash, which, in certain circumstances, can cause a fuel leak. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A fuel leak in the presence of a competent ignition source may result in a fire, increasing the risk of occupant injury and/or injury to persons outside the vehicle. Description of the Cause : NR Part 573 Safety Recall Report 23V-191 Page 2 Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Frame Assembly Component Description : Frame Component Part Number : 68495556AA / 68495556AB / 68438094AA / 68438094AB / 68438096AA / 68438096AB Supplier Identification : Component Manufacturer Name : Metalsa S.A.P.I DE C.V. Address : Carretera Miguel Aleman Km 16.5 # 100 Apodaca Foreign States CP 66600 Country : Mexico Chronology : • On June 28, 2022, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation as a result of an assembly plant report of some frames containing the frame stud. • From June 28, 2022, through February 22, 2023, FCA US TSRC reviewed supplier data, met with engineering to understand the frame design and change history, and review frame and vehicle measurement data. • As of March 9, 2023, FCA US has identified zero customer assistance records, zero warranty claims, and zero field reports potentially related to this issue for all markets. • As of March 9, 2023, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets. • On March 16, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-191 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to inspect and, if necessary, remove the frame stud and apply paint. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The remedy is to remove the frame stud and apply paint. NR Recall Schedule : Description of Recall Schedule : **03/23/2023: FCA US will notify dealers and begin notifying owners on or about 05/12/2023. Planned Dealer Notification Date : MAY 12, 2023 – MAY 12, 2023 Planned Owner Notification Date : MAY 12, 2023 – MAY 12, 2023 * NR – Not Reported
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This notice applies to your vehicle, 28A/NHTSA 23V-191 YOUR SCHEDULING OPTIONS 1. RECOMMENDED OPTION Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership 2. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment 3. Visit recalls.mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App. Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above. DEALERSHIP INSTRUCTIONS Please reference Safety Recall 28A. IMPORTANT SAFETY RECALL Frame Stud Dear [Name], This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. FCA US LLC has decided that a defect, which relates to motor vehicle safety, exists in certain [2020 through 2022 Model Year (JL) Jeep Wrangler] 2-door short wheelbase vehicles. It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers. WHY DOES MY VEHICLE NEED REPAIRS? The frame on your vehicle [1] may have been built with an unnecessary and unused stud. This frame stud may contact the fuel tank in a crash, which, in certain circumstances, can cause a fuel leak. A fuel leak in the presence of a competent ignition source may result in a fire, increasing the risk of occupant injury and/or injury to persons outside the vehicle. HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will inspect the frame and, if necessary, remove the frame stud and apply paint. The estimated repair time is 30 minutes. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership. TO SCHEDULE YOUR FREE REPAIR, CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED? If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed. We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter. Customer Assistance/Field Operations FCA US LLC [Model Year and Model] VIN XXXXXXXXXXXXXXXXX LOGO VEHICLE PICTURE QR Code [1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information. [2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424- 9153), or go to safercar.gov. [3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement. Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days. Mr. Mrs. Customer 1234 Main Street Hometown, MI 48371
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