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March 23, 2023 NHTSA CAMPAIGN NUMBER: 23V191000
Frame Stud May Puncture Fuel Tank
A fuel leak in the presence of an ignition source increases the risk of a fire.
NHTSA Campaign Number: 23V191
Manufacturer Chrysler (FCA US, LLC)
Components STRUCTURE
Potential Number of Units Affected 57,885
Summary
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Remedy
Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 28A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
New Safety Recall Advanced Communication – 28A
FCA US LLC (FCA US) has announced a safety recall on certain 2020 through 2023 Model Year (JL) Jeep® Wrangler vehicles. This recall applies only to the above short wheelbase vehicles (Body Style: JL72).
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with an unnecessary and unused frame stud that may contact the fuel tank in a crash, which, in certain circumstances, can cause a fuel leak. A fuel leak in the presence of a competent ignition source may result in a fire, increasing the risk of occupant injury and/or injury to persons outside the vehicle.
SERVICE ACTION
FCA US will conduct a voluntary safety recall on all affected vehicles to inspect and, if necessary, remove the frame stud and apply paint. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 1st Quarter of 2023.
(Revision 1) May 2023
Dealer Service Instructions for:
Safety Recall 28A / NHTSA 23V-191 Frame Stud
NOTE: Parts Information section updated with additional information.
Remedy Available
2020-2022 | (JL) | Jeep Wrangler |
NOTE: This recall applies only to the above short wheelbase vehicles (Body Style: JL72).
NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The frame on about 35,820 of the above vehicles, may have been built with an unnecessary and unused stud. This frame stud may contact the fuel tank in a crash, which, in certain circumstances, can cause a fuel leak. A fuel leak in the presence of a competent ignition source may result in a fire, increasing the risk of occupant injury and/or injury to persons outside the vehicle.
Repair
Inspect the frame and, if necessary, remove the frame stud then apply black paint to the removed stud area.
Alternate Transportation
Dealers should attempt to minimize customer inconvenience by placing the owner in a loaner vehicle if the vehicle must be held overnight.
Parts Information
NOTE: Paint is required ONLY for vehicles that have stud removed:
An equivalent black paint can be used if specified paint is not available.
Part Number | Qty. | Description |
04443609AB | As Required | PAINT, Touch Up Spray Black (142g / 5oz) (Each spray can will repair 25 vehicles) |
OR | ||
68626414AA
(Or equivalent black paint) |
Parts Return
No parts return required for this campaign.
Special Tools
No special tools are required to perform frame stud removal service procedure.
Inspection Procedure
A. Frame Label Inspection
- Look for a label on the driver side frame rail just rearward of the door hinges.
- If the label looks like (Figure 1) and is readable not missing or covered over by an aftermarket coating material, then read the label as instructed in (Figure 1).
- If the label does NOT look like (Figure 1) or is unreadable, missing, or covered over by an aftermarket coating material, then proceed to Section B. Frame Stud Inspection.
- What were the first two characters on the label as instructed in (Figure 1).
- First two characters were “TT” – No further action required. Claim the appropriate inspection LOP and return vehicle to customer.
- First two characters were some other combination of characters – Proceed to Section B. Frame Stud Inspection.
B. Frame Stud Inspection
- Raise and support the vehicle.
- Remove the fasteners, three bolts and one nut securing the front reinforcement crossmember then remove the crossmember from the vehicle (Figure 2).
- Release the fuel pipe retainer from the fuel tank front skid plate (Figure 3).
- Visually look for a stud on the frame in the location shown in (Figure 5).
- Frame Stud Located: Proceed to Section C Frame Stud Removal for stud removal procedure. Do NOT continue with Inspection Procedure.
- Frame Stud Does NOT Exist: Continue with Inspection Procedure to reassemble the vehicle. Section C is not required if no stud exists.
- Position the fuel tank front skid plate to the vehicle then install and tighten the fasteners, two bolts and three nuts (Figure 4).
- Bolts: 75 N·m (55 ft. lbs.)
- Nuts: 20 N·m (15 ft. lbs.)
- Install the fuel pipe retainer to the fuel tank front skid plate (Figure 3).
- Position the front reinforcement crossmember to the vehicle then install and tighten the three bolts and one nut (Figure 2).
- Bolts crossmember to outer frame rails: 95 N·m (70 ft. lbs.)
- Bolt crossmember center leg to crossmember: 75 N·m (55 ft. lbs.)
- Nut: 20 N·m (15 ft. lbs.)
- Lower the vehicle and return to the customer or inventory.
- Claim the Inspection LOP.
C. Frame Stud Removal
- Using a suitable chisel and hammer, cut the stud off as close to the frame as possible (Figure 6).
- After removing the frame stud (Figure 7).
- Obtain black spray paint specified in the Parts Section and a brush or cotton swab or suitable applicator. Spray a small amount of paint into a cup to dip the applicator or directly onto the applicator then apply the paint to the vehicle frame covering any bare exposed metal in the location of the removed frame stud (Figure 8).
- Position the fuel tank front skid plate to the vehicle then install and tighten the fasteners, two bolts and three nuts (Figure 4).
- Bolts: 75 N·m (55 ft. lbs.)
- Nuts: 20 N·m (15 ft. lbs.)
- Install the fuel pipe retainer to the fuel tank front skid plate (Figure 3).
- Position the front reinforcement crossmember to the vehicle then install and tighten the three bolts and one nut (Figure 2).
- Bolts crossmember to outer frame rails: 95 N·m (70 ft. lbs.)
- Bolt crossmember center leg to crossmember: 75 N·m (55 ft. lbs.)
- Nut: 20 N·m (15 ft. lbs.)
- Lower the vehicle and return to the customer or inventory.
Chronology :
- On June 28, 2022, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation as a result of an assembly plant report of some frames containing the frame stud.
- From June 28, 2022, through February 22, 2023, FCA US TSRC reviewed supplier data, met with engineering to understand the frame design and change history, and review frame and vehicle measurement data.
- As of March 9, 2023, FCA US has identified zero customer assistance records, zero warranty claims, and zero field reports potentially related to this issue for all markets.
- As of March 9, 2023, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets.
- On March 16, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.
4 Affected Products
Vehicle
MAKE | MODEL | YEAR |
JEEP | WRANGLER | 2020-2023 |
13 Associated Documents
Recall Acknowledgement
RCAK-23V191-1475.pdf 645.201KB
Defect Notice 573 Report
RCLRPT-23V191-9044.PDF 213.999KB
Manufacturer Notices(to Dealers,etc) – NSRAC Initial – FCA US LLC (FCA US) has announced a safety recall on certain 2020 through 2023 Model Year (JL) Jeep® Wrangler vehicles. This recall applies only to the above short wheelbase vehicles (Body Style: JL72
Remedy Instructions and TSB
RCRIT-23V191-3213.pdf 994.987KB
Recall 573 Report – 3/28/23
RCLRPT-23V191-9671.PDF 213.998KB
Recall 573 Report – 3/28/23
RCLRPT-23V191-3459.PDF 213.998KB
ISSUED Owner Notification Letter(Part 577)
RCONL-23V191-5089.pdf 174.131KB
Remedy Instructions and TSB
RCRIT-23V191-3543.pdf 1138.338KB
Recall Quarterly Report #1, 2023-2
RCLQRT-23V191-5521.PDF 211.143KB
ISSUED Renotification Notice
RCRN-23V191-1543.pdf 145.437KB
Miscellaneous Document – Email Blast – Details of the Recall
RMISC-23V191-7156.pdf 166.438KB
Recall Quarterly Report #2, 2023-3
RCLQRT-23V191-4780.PDF 211.388KB
Recall Quarterly Report #3, 2023-4
RCLQRT-23V191-0689.PDF 211.48KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V191&docType=RCL
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URGENT SAFETY RECALL NOTICE
Your 2020 JEEP WRANGLER SPORT is under recall for Frame Stud.
To schedule your recall repair contact your dealership or the FCAUS Recall Team at
1-800-853-1403
.
Recall notice issued to:
Vehicle information:
VIN
2020 JEEP WRANGLER SPORT
Recall information: 28A/NHTSA 23V-191
Visit
recalls.mopar.com
for more information or call the FCA US Recall Team at
1-800-853-1403
Details of the Recall
The frame on your vehicle may have been built with an unnecessary and unused stud. This framestud may contact the fuel tank in a crash, which, in certain circumstances, can cause a fuel leak. Afuel leak in the presence of a competent ignition source may result in a fire, increasing the risk ofoccupant injury and/or injury to persons outside the vehicle.
FCA US will repair your vehicle free of charge (parts and labor). To do this, your dealer willinspect the frame and, if necessary, remove the frame stud and apply paint. The estimated repairtime is 30 minutes. In addition, your dealer will require your vehicle for proper check-in,preparation, and check-out during your visit, which may require more time. Your time is importantto us, so we recommend that you schedule a service appointment to minimize your inconvenience.
How do I schedule my
FREE
repair?
♦ Simply contact your Chrysler, Jeep®, Dodge or RAM dealer right away to schedule a service
appointment.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank youfor your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC Team
1-800-853-1403
recalls.mopar.com
**************************************************************************************************************
Schedule your FREE repair today!
URGENT SAFETY RECALL
FRAME STUD — 28A/23V-191
[MY Make Model] AA111111
Dear CUSTOMER NAME:
Please bring your vehicle and this card to your scheduled appointment.
We apologize for any inconvenience and do appreciate your attention to this urgent matter.
Safety recall campaign 28A/23V-191 is open on your
[MY Make® Model].
ATENCIÓN! La unidad descrita en esta carta tiene un llamado a revisión pendiente por realizer. Para protegerlo a usted y a su
familia, es urgente que se comunique con el grupo FCA US al teléfono 1-800-853-1403 con el fin de programar una cita y se
reparada su unidad sin costo para usted.
0000003/#106800/28A-FNO
Call 1-800-853-1403
Visit recalls.mopar.com to
locate your closest dealer
Download the Mopar
Owner’s Companion App
at either the App or Google
Play Stores
LOGO
VEHICLE
PICTURE
PRESORTED
STANDARD
U.S. POSTAGE
PAID
FCA US LLC
Take Action Today!
Ensure the safety of
you and your passengers.
Take Action Today!
Ensure the safety of you and your passengers.
000001/#80979/S43-3D
8R631471 S43 000001
SAM P. RECIPIENTE
2017 CHRYSLER DRIVE
DETROIT, MI 48211-1913
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AA111111 28A 0000003
CUSTOMER NAME
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ANYTOWN, US 12345-6789
**************************************************************************************************************
© Copyright 2023, FCA US LLC, All Rights Reserved (tdb)
(Revision 1) May 2023
Dealer Service Instructions for:
Safety Recall 28A / NHTSA 23V-191
Frame Stud
NOTE: Parts Information section updated with additional information.
2020-2022 (JL) Jeep Wrangler
NOTE: This recall applies only to the above short wheelbase vehicles (Body Style:
JL72).
NOTE: Some vehicles above may have been identified as not involved in this
recall and therefore have been excluded from this recall.
The frame on about 35,820 of the above vehicles, may have been built with an
unnecessary and unused stud. This frame stud may contact the fuel tank in a crash,
which, in certain circumstances, can cause a fuel leak. A fuel leak in the presence
of a competent ignition source may result in a fire, increasing the risk of occupant
injury and/or injury to persons outside the vehicle.
Remedy Available
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle
inventory. Federal law requires you to complete this recall service on these
vehicles before retail delivery. Dealers should also consider this requirement to
apply to used vehicle inventory and should perform this recall on vehicles in for
service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
Safety Recall 28A – Frame Stud Page 2
Inspect the frame and, if necessary, remove the frame stud then apply black paint
to the removed stud area.
Dealers should attempt to minimize customer inconvenience by placing the owner
in a loaner vehicle if the vehicle must be held overnight.
NOTE: Paint is required ONLY for vehicles that have stud removed:
An equivalent black paint can be used if specified paint is not available.
Part Number Qty. Description
04443609AB As Required PAINT, Touch Up Spray Black (142g / 5oz)
OR (Each spray can will repair 25 vehicles)
68626414AA
(Or equivalent black paint)
NOTE: Please use part number “NPN” for reimbursement claims related to
paint for this campaign.
No parts return required for this campaign.
No special tools are required to perform frame stud removal service procedure.
Repair
Alternate Transportation
Parts Information
Parts Return
Special Tools
Safety Recall 28A – Frame Stud Page 3
A. Frame Label Inspection
1. Look for a label on the driver side frame rail just rearward of the door hinges.
2. If the label looks like (Figure 1) and is readable not missing or covered over by
an aftermarket coating material, then read the label as instructed in (Figure 1).
3. If the label does NOT look like (Figure 1) or is unreadable, missing, or covered
over by an aftermarket coating material, then proceed to Section B. Frame
Stud Inspection.
4. What were the first two characters on the label as instructed in (Figure 1).
➢ First two characters were “TT” – No further action required. Claim
the appropriate inspection LOP and return vehicle to customer.
➢ First two characters were some other combination of characters –
Proceed to Section B. Frame Stud Inspection.
Inspection Procedure
Figure 1 – Front Reinforcement Crossmember
If the first two
characters are “TT”
This frame is NOT
part of the suspect
population.
Safety Recall 28A – Frame Stud Page 4
B. Frame Stud Inspection
1. Raise and support the vehicle.
2. Remove the fasteners, three bolts and one nut securing the front reinforcement
crossmember then remove the crossmember from the vehicle (Figure 2).
3. Release the fuel pipe retainer from
the fuel tank front skid plate
(Figure 3).
Inspection Procedure [Continued]
Figure 2 – Front Reinforcement Crossmember
FRONT REINFORCEMENT CROSSMEMBER
Figure 3 – Fuel Pipes Retainer
BOLT NUT BOLT
BOLT
FUEL PIPES RETAINER
SKID PLATE FUEL PIPES
Safety Recall 28A – Frame Stud Page 5
4. Remove the fasteners, two bolts
and three nuts securing the fuel
tank front skid plate then remove
the skid plate from the vehicle
(Figure 4).
NOTE: Nut locations on skid
plate are slotted so nuts do not
need to be fully removed.
5. Visually look for a stud on the frame in the location shown in (Figure 5).
➢ Frame Stud Located: Proceed to Section C Frame Stud Removal for
stud removal procedure. Do NOT continue with Inspection Procedure.
➢ Frame Stud Does NOT Exist: Continue with Inspection Procedure to
reassemble the vehicle. Section C is not required if no stud exists.
Inspection Procedure [Continued]
Figure 4 – Fuel Tank Front Skid Plate
NUT
SKID PLATE BOLTS
NUTS
Figure 5 – Frame Stud Location – Inspect for Frame Stud
FRAME STUD
FRAME FUEL TANK
FRAME
FUEL TANK
Safety Recall 28A – Frame Stud Page 6
6. Position the fuel tank front skid plate to the vehicle then install and tighten the
fasteners, two bolts and three nuts (Figure 4).
• Bolts: 75 N·m (55 ft. lbs.)
• Nuts: 20 N·m (15 ft. lbs.)
7. Install the fuel pipe retainer to the fuel tank front skid plate (Figure 3).
8. Position the front reinforcement crossmember to the vehicle then install and
tighten the three bolts and one nut (Figure 2).
• Bolts crossmember to outer frame rails: 95 N·m (70 ft. lbs.)
• Bolt crossmember center leg to crossmember: 75 N·m (55 ft. lbs.)
• Nut: 20 N·m (15 ft. lbs.)
9. Lower the vehicle and return to the customer or inventory.
10. Claim the Inspection LOP.
Inspection Procedure [Continued]
Safety Recall 28A – Frame Stud Page 7
C. Frame Stud Removal
1. Using a suitable chisel and
hammer, cut the stud off as close to
the frame as possible (Figure 6).
2. After removing the frame stud (Figure 7).
Service Procedure
Figure 6 – Remove Frame Stud
Figure 7 – Frame Stud Removed
FRAME STUD REMOVED
FRAME STUD CHISEL
HAMMER
Safety Recall 28A – Frame Stud Page 8
3. Obtain black spray paint specified
in the Parts Section and a brush or
cotton swab or suitable applicator.
Spray a small amount of paint into
a cup to dip the applicator or
directly onto the applicator then
apply the paint to the vehicle frame
covering any bare exposed metal in
the location of the removed frame
stud (Figure 8).
4. Position the fuel tank front skid plate to the vehicle then install and tighten the
fasteners, two bolts and three nuts (Figure 4).
• Bolts: 75 N·m (55 ft. lbs.)
• Nuts: 20 N·m (15 ft. lbs.)
5. Install the fuel pipe retainer to the fuel tank front skid plate (Figure 3).
6. Position the front reinforcement crossmember to the vehicle then install and
tighten the three bolts and one nut (Figure 2).
• Bolts crossmember to outer frame rails: 95 N·m (70 ft. lbs.)
• Bolt crossmember center leg to crossmember: 75 N·m (55 ft. lbs.)
• Nut: 20 N·m (15 ft. lbs.)
7. Lower the vehicle and return to the customer or inventory.
8. Claim the stud removal LOP.
Service Procedure [Continued]
Figure 8 – Apply Paint to Frame Stud
FRAME STUD
PAINT APPLICATOR
Safety Recall 28A – Frame Stud Page 9
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid
will be used by FCA to record recall service completions and provide dealer
payments.
Use one of the following labor operation numbers and time allowances:
Labor Operation Time
Number Allowance
Inspection – Label “TT” Not Suspect Frame 13-28-A1-80 0.2 hours
Inspection – No Frame Stud Present 13-28-A1-81 0.4 hours
Inspect/Remove Frame Stud 13-28-A1-82 0.5 hours
In addition, enter “MATL” in the Part Number section of your claim with the
applicable Material Allowance where appropriate.
NOTE: See the Warranty Administration Manual, Recall Claim Processing
Section, for complete recall claim processing instructions.
To view this notification on DealerCONNECT, select “Global Recall System” on
the Service tab, then click on the description of this notification.
All involved vehicle owners known to FCA are being notified of the service
requirement by first class mail. They are requested to schedule appointments for this
service with their dealers. A generic copy of the owner letter is attached.
Completion Reporting and Reimbursement
Dealer Notification
Owner Notification and Service Scheduling
Safety Recall 28A – Frame Stud Page 10
All involved vehicles have been entered into the DealerCONNECT Global Recall
System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete
vehicles. The owner’s name, address and phone number are listed if known.
Completed vehicles are removed from GRS within several days of repair claim
submission.
To use this system, click on the “Service” tab and then click on “Global Recall
System.” Your dealer’s VIN list for each recall displayed can be sorted by: those
vehicles that were unsold at recall launch, those with a phone number, city, zip
code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery.
Dealers should also use the VIN list to follow up with all owners to schedule
appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that
was obtained from the Department of Motor Vehicles of various states. Use of this information
is permitted for this recall only and is strictly prohibited from all other use.
If you have any questions or need assistance in completing this action, please
contact your Service and Parts District Manager.
Customer Services / Field Operations
FCA US LLC
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
Additional Information
This notice applies to your vehicle,
28A/NHTSA 23V-191
YOUR SCHEDULING OPTIONS
1. RECOMMENDED OPTION
Call your authorized Chrysler /
Dodge / Jeep® / RAM Dealership
2. Call the FCA Recall Assistance
Center at 1-800-853-1403. An
agent can confirm part availability
and help schedule an appointment
3. Visit recalls.mopar.com, scan the
QR code below, or download the
Mopar Owner’s Companion App.
Get access to recall notifications, locate
your nearest dealer, and more through
this website or Mopar Owner’s
Companion App. You will be asked to
provide your Vehicle Identification
Number (VIN) to protect and verify
your identity. The last eight characters
of your VIN are provided above.
DEALERSHIP INSTRUCTIONS
Please reference Safety Recall 28A.
IMPORTANT SAFETY RECALL
Frame Stud
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
FCA US LLC has decided that a defect, which relates to motor vehicle safety, exists in certain
[2020 through 2022 Model Year (JL) Jeep Wrangler] 2-door short wheelbase vehicles.
It is extremely important to take steps now to repair your vehicle to ensure the safety of you and
your passengers.
WHY DOES MY VEHICLE NEED REPAIRS?
The frame on your vehicle [1] may have been built with an unnecessary and unused stud. This
frame stud may contact the fuel tank in a crash, which, in certain circumstances, can cause a fuel
leak. A fuel leak in the presence of a competent ignition source may result in a fire,
increasing the risk of occupant injury and/or injury to persons outside the vehicle.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?
FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer
will inspect the frame and, if necessary, remove the frame stud and apply paint. The estimated
repair time is 30 minutes. In addition, your dealer will require your vehicle for proper check-in,
preparation, and check-out during your visit, which may require more time. Your time is
important to us, so we recommend that you schedule a service appointment to minimize your
inconvenience. Please bring this letter with you to your dealership.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you
may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3]
Once we receive and verify the required documents, reimbursement will be sent to you within
60 days. If you have had previous repairs performed and/or already received reimbursement,
you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you
for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC
[Model Year and Model]
VIN XXXXXXXXXXXXXXXXX
LOGO
VEHICLE PICTURE
QR Code
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-
9153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004,
Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371
**************************************************************************************************************
© Copyright 2023, FCA US LLC, All Rights Reserved (tdb)
March 2023
Dealer Service Instructions for:
Safety Recall 28A / NHTSA 23V-191
Frame Stud
2020-2022 (JL) Jeep Wrangler
NOTE: This recall applies only to the above short wheelbase vehicles (Body Style: JL72).
NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.
The frame on about 35,820 of the above vehicles, may have been built with an unnecessary and unused stud. This frame stud may contact the fuel tank in a crash, which, in certain circumstances, can cause a fuel leak. A fuel leak in the presence of a competent ignition source may result in a fire, increasing the risk of occupant injury and/or injury to persons outside the vehicle.
Remedy Available IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process. Subject
Safety Recall 28A – Frame Stud Page 2
Inspect the frame and, if necessary, remove the frame stud then apply black paint to the removed stud area.
Dealers should attempt to minimize customer inconvenience by placing the owner in a loaner vehicle if the vehicle must be held overnight.
NOTE: Paint is required ONLY for vehicles that have stud removed:
An equivalent black paint can be used if specified paint is not available.
Part Number Qty. Description
04443609AB As Required PAINT, Touch Up Spray Black (142g / 5oz)
OR (Each spray can will repair 25 vehicles)
68626414AA
(Or equivalent black paint)
No parts return required for this campaign.
No special tools are required to perform frame stud removal service procedure.
Repair Alternate Transportation Parts Information Parts Return Special Tools
Safety Recall 28A – Frame Stud Page 3
A. Frame Label Inspection
1. Look for a label on the driver side frame rail just rearward of the door hinges.
2. If the label looks like (Figure 1) and is readable not missing or covered over by an aftermarket coating material, then read the label as instructed in (Figure 1).
3. If the label does NOT look like (Figure 1) or is unreadable, missing, or covered over by an aftermarket coating material, then proceed to Section B. Frame Stud Inspection.
4. What were the first two characters on the label as instructed in (Figure 1).
➢ First two characters were “TT” – No further action required. Claim the appropriate inspection LOP and return vehicle to customer.
➢ First two characters were some other combination of characters – Proceed to Section B. Frame Stud Inspection.
Inspection Procedure
Figure 1 – Front Reinforcement Crossmember
If the first two characters are “TT” This frame is NOT part of the suspect population.
Safety Recall 28A – Frame Stud Page 4
B. Frame Stud Inspection
1. Raise and support the vehicle.
2. Remove the fasteners, three bolts and one nut securing the front reinforcement crossmember then remove the crossmember from the vehicle (Figure 2).
3. Release the fuel pipe retainer from the fuel tank front skid plate (Figure 3).
Inspection Procedure [Continued]
Figure 2 – Front Reinforcement Crossmember
FRONT REINFORCEMENT CROSSMEMBER
Figure 3 – Fuel Pipes Retainer
NUT
BOLT
BOLT
BOLT
FUEL PIPES RETAINER
FUEL PIPES
SKID PLATE
Safety Recall 28A – Frame Stud Page 5
4. Remove the fasteners, two bolts and three nuts securing the fuel tank front skid plate then remove the skid plate from the vehicle (Figure 4).
NOTE: Nut locations on skid plate are slotted so nuts do not need to be fully removed.
5. Visually look for a stud on the frame in the location shown in (Figure 5).
➢ Frame Stud Located: Proceed to Section C Frame Stud Removal for stud removal procedure. Do NOT continue with Inspection Procedure.
➢ Frame Stud Does NOT Exist: Continue with Inspection Procedure to reassemble the vehicle. Section C is not required if no stud exists.
Inspection Procedure [Continued]
Figure 4 – Fuel Tank Front Skid Plate
NUT
SKID PLATE
BOLTS
NUTS
Figure 5 – Frame Stud Location – Inspect for Frame Stud
FRAME STUD
FRAME
FUEL TANK
FRAME
FUEL TANK
Safety Recall 28A – Frame Stud Page 6
6. Position the fuel tank front skid plate to the vehicle then install and tighten the fasteners, two bolts and three nuts (Figure 4).
• Bolts: 75 N·m (55 ft. lbs.)
• Nuts: 20 N·m (15 ft. lbs.)
7. Install the fuel pipe retainer to the fuel tank front skid plate (Figure 3).
8. Position the front reinforcement crossmember to the vehicle then install and tighten the three bolts and one nut (Figure 2).
• Bolts crossmember to outer frame rails: 95 N·m (70 ft. lbs.)
• Bolt crossmember center leg to crossmember: 75 N·m (55 ft. lbs.)
• Nut: 20 N·m (15 ft. lbs.)
9. Lower the vehicle and return to the customer or inventory.
10. Claim the Inspection LOP.
Inspection Procedure [Continued]
Safety Recall 28A – Frame Stud Page 7
C. Frame Stud Removal
1. Using a suitable chisel and hammer, cut the stud off as close to the frame as possible (Figure 6).
2. After removing the frame stud (Figure 7).
Service Procedure
Figure 6 – Remove Frame Stud
Figure 7 – Frame Stud Removed
FRAME STUD REMOVED
FRAME STUD
CHISEL
HAMMER
Safety Recall 28A – Frame Stud Page 8
3. Obtain black spray paint specified in the Parts Section and a brush or cotton swab or suitable applicator. Spray a small amount of paint into a cup to dip the applicator or directly onto the applicator then apply the paint to the vehicle frame covering any bare exposed metal in the location of the removed frame stud (Figure 8).
4. Position the fuel tank front skid plate to the vehicle then install and tighten the fasteners, two bolts and three nuts (Figure 4).
• Bolts: 75 N·m (55 ft. lbs.)
• Nuts: 20 N·m (15 ft. lbs.)
5. Install the fuel pipe retainer to the fuel tank front skid plate (Figure 3).
6. Position the front reinforcement crossmember to the vehicle then install and tighten the three bolts and one nut (Figure 2).
• Bolts crossmember to outer frame rails: 95 N·m (70 ft. lbs.)
• Bolt crossmember center leg to crossmember: 75 N·m (55 ft. lbs.)
• Nut: 20 N·m (15 ft. lbs.)
7. Lower the vehicle and return to the customer or inventory.
8. Claim the stud removal LOP.
Service Procedure [Continued]
Figure 8 – Apply Paint to Frame Stud
FRAME STUD
PAINT APPLICATOR
Safety Recall 28A – Frame Stud Page 9
Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid will be used by FCA to record recall service completions and provide dealer payments.
Use one of the following labor operation numbers and time allowances:
Labor Operation Time
Number Allowance
Inspection – Label “TT” Not Suspect Frame 13-28-A1-80 0.2 hours
Inspection – No Frame Stud Present 13-28-A1-81 0.4 hours
Inspect/Remove Frame Stud 13-28-A1-82 0.5 hours
In addition, enter “MATL” in the Part Number section of your claim with the applicable Material Allowance where appropriate.
NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification.
All involved vehicle owners known to FCA are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached.
Completion Reporting and Reimbursement Dealer Notification Owner Notification and Service Scheduling
Safety Recall 28A – Frame Stud Page 10
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner’s name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the “Service” tab and then click on “Global Recall System.” Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services / Field Operations
FCA US LLC Vehicle Lists, Global Recall System, VIP and Dealer Follow Up Additional Information
**************************************************************************************************************
This notice applies to your vehicle,
28A/NHTSA 23V-191
YOUR SCHEDULING OPTIONS
1. RECOMMENDED OPTION
Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership
2. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment
3. Visit recalls.mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App.
Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above.
DEALERSHIP INSTRUCTIONS
Please reference Safety Recall 28A.
IMPORTANT SAFETY RECALL
Frame Stud
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
FCA US LLC has decided that a defect, which relates to motor vehicle safety, exists in certain [2020 through 2022 Model Year (JL) Jeep Wrangler] 2-door short wheelbase vehicles.
It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers.
WHY DOES MY VEHICLE NEED REPAIRS?
The frame on your vehicle [1] may have been built with an unnecessary and unused stud. This frame stud may contact the fuel tank in a crash, which, in certain circumstances, can cause a fuel leak. A fuel leak in the presence of a competent ignition source may result in a fire, increasing the risk of occupant injury and/or injury to persons outside the vehicle.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will inspect the frame and, if necessary, remove the frame stud and apply paint. The estimated repair time is 30 minutes. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC
[Model Year and Model]
VIN XXXXXXXXXXXXXXXXX
LOGO
VEHICLE PICTURE
QR Code
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-
9153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004,
Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371
**************************************************************************************************************
03/24/2023
_____________________________________________________________________
New Safety Recall Advanced Communication – 28A
FCA US LLC (FCA US) has announced a safety recall on certain 2020 through 2023 Model Year (JL) Jeep® Wrangler vehicles. This recall applies only to the above short wheelbase vehicles (Body Style: JL72).
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with an unnecessary and unused frame stud that may contact the fuel tank in a crash, which, in certain circumstances, can cause a fuel leak. A fuel leak in the presence of a competent ignition source may result in a fire, increasing the risk of occupant injury and/or injury to persons outside the vehicle.
SERVICE ACTION
FCA US will conduct a voluntary safety recall on all affected vehicles to inspect and, if necessary, remove the frame stud and apply paint. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 1st Quarter of 2023.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-191
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Chrysler (FCA US, LLC) MAR 28, 2023 NHTSA Recall No. : 23V-191 Manufacturer Recall No. : 28A Manufacturer Information :
Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive
CIMS 482-00-91 Auburn Hills MI 48326-2757
Company phone : 1-800-853-1403
Population :
Number of potentially involved : 35,829 Estimated percentage with defect : 94 %
Vehicle Information : Vehicle 1 : 2020-2022 Jeep Wrangler Vehicle Type : Body Style : SUV Power Train : NR
Descriptive Information : Some 2020-2022 MY Jeep Wrangler vehicles may have been built with an unnecessary and unused frame stud (“the frame stud”). The suspect period began on October 16, 2019, when frames with the frame stud were introduced into vehicle production, and ended on May 14, 2022, when frames with the frame stud were no longer used in vehicle production. Supplier and vehicle production records were used to determine the suspect period. Similar vehicles not included in this recall were built before or after the suspect period, or were built with frames that do not have the frame stud.
Production Dates : OCT 16, 2019 – MAY 14, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The frame stud may contact the fuel tank in a crash, which, in certain circumstances, can cause a fuel leak.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : A fuel leak in the presence of a competent ignition source may result in a fire, increasing the risk of occupant injury and/or injury to persons outside the vehicle. Description of the Cause : NR Part 573 Safety Recall Report 23V-191 Page 2 Identification of Any Warning
that can Occur : None Involved Components : Component Name 1 : Frame Assembly Component Description : Frame
Component Part Number : 68495556AA / 68495556AB / 68438094AA / 68438094AB / 68438096AA / 68438096AB Supplier Identification : Component Manufacturer
Name : Metalsa S.A.P.I DE C.V.
Address : Carretera Miguel Aleman Km 16.5 # 100 Apodaca Foreign States CP 66600
Country : Mexico Chronology :
• On June 28, 2022, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation as a result of an assembly plant report of some frames containing the frame stud. • From June 28, 2022, through February 22, 2023, FCA US TSRC reviewed supplier data, met with engineering to understand the frame design and change history, and review frame and vehicle measurement data. • As of March 9, 2023, FCA US has identified zero customer assistance records, zero warranty claims, and zero field reports potentially related to this issue for all markets. • As of March 9, 2023, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets. • On March 16, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-191
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to
inspect and, if necessary, remove the frame stud and apply paint.
FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense.
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
The remedy is to remove the frame stud and apply paint. NR Recall Schedule :
Description of Recall Schedule : **03/23/2023: FCA US will notify dealers and begin notifying owners on
or about 05/12/2023.
Planned Dealer Notification Date : MAY 12, 2023 – MAY 12, 2023
Planned Owner Notification Date : MAY 12, 2023 – MAY 12, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-191
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Chrysler (FCA US, LLC) MAR 23, 2023 NHTSA Recall No. : 23V-191 Manufacturer Recall No. : 28A Manufacturer Information :
Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive
CIMS 482-00-91 Auburn Hills MI 48326-2757
Company phone : 1-800-853-1403
Population :
Number of potentially involved : 57,885 Estimated percentage with defect : 58 %
Vehicle Information : Vehicle 1 : 2020-2023 Jeep Wrangler Vehicle Type : Body Style : SUV Power Train : NR
Descriptive Information : Some 2020-2023 MY Jeep Wrangler vehicles may have been built with an unnecessary and unused frame stud (“the frame stud”). The suspect period began on October 16, 2019, when frames with the frame stud were introduced into vehicle production, and ended on May 14, 2022, when frames with the frame stud were no longer used in vehicle production. Supplier and vehicle production records were used to determine the suspect period. Similar vehicles not included in this recall were built before or after the suspect period, or were built with frames that do not have the frame stud.
Production Dates : OCT 16, 2019 – MAY 14, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The frame stud may contact the fuel tank in a crash, which, in certain circumstances, can cause a fuel leak.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : A fuel leak in the presence of a competent ignition source may result in a fire, increasing the risk of occupant injury and/or injury to persons outside the vehicle. Description of the Cause : NR Part 573 Safety Recall Report 23V-191 Page 2 Identification of Any Warning
that can Occur : None Involved Components : Component Name 1 : Frame Assembly Component Description : Frame
Component Part Number : 68495556AA / 68495556AB / 68438094AA / 68438094AB / 68438096AA / 68438096AB Supplier Identification : Component Manufacturer
Name : Metalsa S.A.P.I DE C.V.
Address : Carretera Miguel Aleman Km 16.5 # 100 Apodaca Foreign States CP 66600
Country : Mexico Chronology :
• On June 28, 2022, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation as a result of an assembly plant report of some frames containing the frame stud. • From June 28, 2022, through February 22, 2023, FCA US TSRC reviewed supplier data, met with engineering to understand the frame design and change history, and review frame and vehicle measurement data. • As of March 9, 2023, FCA US has identified zero customer assistance records, zero warranty claims, and zero field reports potentially related to this issue for all markets. • As of March 9, 2023, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets. • On March 16, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-191
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to
inspect and, if necessary, remove the frame stud and apply paint.
FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense.
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
The remedy is to remove the frame stud and apply paint. NR Recall Schedule :
Description of Recall Schedule : **03/23/2023: FCA US will notify dealers and begin notifying owners on
or about 05/12/2023.
Planned Dealer Notification Date : MAY 12, 2023 – MAY 12, 2023
Planned Owner Notification Date : MAY 12, 2023 – MAY 12, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-191
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Chrysler (FCA US, LLC) MAR 28, 2023 NHTSA Recall No. : 23V-191 Manufacturer Recall No. : 28A Manufacturer Information :
Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive
CIMS 482-00-91 Auburn Hills MI 48326-2757
Company phone : 1-800-853-1403
Population :
Number of potentially involved : 35,829 Estimated percentage with defect : 94 %
Vehicle Information : Vehicle 1 : 2020-2022 Jeep Wrangler Vehicle Type : Body Style : SUV Power Train : NR
Descriptive Information : Some 2020-2022 MY Jeep Wrangler vehicles may have been built with an unnecessary and unused frame stud (“the frame stud”). The suspect period began on October 16, 2019, when frames with the frame stud were introduced into vehicle production, and ended on May 14, 2022, when frames with the frame stud were no longer used in vehicle production. Supplier and vehicle production records were used to determine the suspect period. Similar vehicles not included in this recall were built before or after the suspect period, or were built with frames that do not have the frame stud.
Production Dates : OCT 16, 2019 – MAY 14, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The frame stud may contact the fuel tank in a crash, which, in certain circumstances, can cause a fuel leak.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : A fuel leak in the presence of a competent ignition source may result in a fire, increasing the risk of occupant injury and/or injury to persons outside the vehicle. Description of the Cause : NR Part 573 Safety Recall Report 23V-191 Page 2 Identification of Any Warning
that can Occur : None Involved Components : Component Name 1 : Frame Assembly Component Description : Frame
Component Part Number : 68495556AA / 68495556AB / 68438094AA / 68438094AB / 68438096AA / 68438096AB Supplier Identification : Component Manufacturer
Name : Metalsa S.A.P.I DE C.V.
Address : Carretera Miguel Aleman Km 16.5 # 100 Apodaca Foreign States CP 66600
Country : Mexico Chronology :
• On June 28, 2022, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation as a result of an assembly plant report of some frames containing the frame stud. • From June 28, 2022, through February 22, 2023, FCA US TSRC reviewed supplier data, met with engineering to understand the frame design and change history, and review frame and vehicle measurement data. • As of March 9, 2023, FCA US has identified zero customer assistance records, zero warranty claims, and zero field reports potentially related to this issue for all markets. • As of March 9, 2023, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets. • On March 16, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-191
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to
inspect and, if necessary, remove the frame stud and apply paint.
FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense.
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
The remedy is to remove the frame stud and apply paint. NR Recall Schedule :
Description of Recall Schedule : **03/23/2023: FCA US will notify dealers and begin notifying owners on
or about 05/12/2023.
Planned Dealer Notification Date : MAY 12, 2023 – MAY 12, 2023
Planned Owner Notification Date : MAY 12, 2023 – MAY 12, 2023
* NR – Not Reported
SEOCONTENT-END