56A – WL, WS Rearview Camera Visibility – 2022-2023 Jeep Grand Cherokee, 2021-2023 Grand Cherokee L, & 2022-2024 Wagoneer & Grand Wagoneer

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August 14, 2023 NHTSA CAMPAIGN NUMBER: 23V577000

Rearview Camera Image May Not Display/FMVSS 111

A rearview image that does not display while in reverse decreases the driver’s visibility of the rear view, increasing the risk of injury or crash.

 

NHTSA Campaign Number: 23V577

Manufacturer Chrysler (FCA US, LLC)

Components BACK OVER PREVENTION

Potential Number of Units Affected 162,713

 

Summary

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”

 

Remedy

Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 56A.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


New Safety Recall Advanced Communication – 56A

FCA US LLC (FCA US) has announced a safety recall on certain 2022 through 2023 Model Year (WL) Jeep® Grand Cherokee and 2021 through 2023 Model Year (WL) Jeep® Grand Cherokee L and 2022 through 2024 Model Year (WS) Wagoneer and Grand Wagoneer vehicles equipped with Central Vision Park Assist [sales code XAK].

 

REASON FOR THIS SAFETY RECALL

Some of the above vehicles may be equipped with a Central Vision Park Assist Module (CVPAM) containing software that may prevent the camera signal from passing through to the media screen under certain conditions. The vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing up without verifying it is safe to do so could lead to an increased risk of injury to people outside the vehicle.

The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.111 S6.2.6 requires that “The rear visibility system default to the rearview image being visible and meet the requirements of FMVSS No. 571.111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected.” Vehicles with suspect CVPAMs may not display the rearview image during a backing event under certain conditions.

 

SERVICE ACTION

FCA US will conduct a voluntary safety recall to update the CVPAM software. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 3rd Quarter of 2023.

 


SAFETY RECALL

NORTH AMERICA

Rearview Camera Visibility  

Reference: 56A / NHTSA 23V-577

 

Remedy available for:

2023 Model Year (WL) Jeep® Grand Cherokee
2023 Model Year (WL) Jeep® Grand Cherokee L
2023 – 2024 Model Year (WS) Wagoneer and Grand Wagoneer
2022 Model Year (WL) Jeep® Grand Cherokee
2021 – 2022 Model Year (WL) Jeep® Grand Cherokee L
2022 Model Year (WS) Wagoneer and Grand Wagoneer

 

Template Version 1.0

Revision Edition Detail
1 August 2023 Remedy now available for all vehicles in recall. Floor plan added.

 

SYMPTOM DESCRIPTION

The Central Vision Park Assist Module (CVPAM) on about 162,700 of the above vehicles may contain software that may prevent the camera signal from passing through to the media screen under certain conditions.

The vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing up without verifying it is safe to do so could lead to an increased risk of injury to people outside the vehicle.

The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.111 S6.2.6 requires that “The rear visibility system default to the rearview image being visible and meet the requirements of FMVSS No. 571.111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected.” Vehicles with suspect CVPAMs may not display the rearview image during a backing event under certain conditions.

 

SCOPE

This recall applies only to the above vehicles equipped with Central Vision Park Assist (sales code XAK), Integrated Off-Road Camera (sales code XNY) or both.

IMPORTANT:  Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these vehicles before retail delivery.  Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service.

Involved vehicles can be determined by using the VIP inquiry process.

 

REPAIR TO BE PERFORMED

Update the Central Vision Park Assist Module (CVPAM) software.

 

PARTS INFORMATION

No parts are required to perform this service procedure.

 

PARTS RETURN

No parts return required for this campaign.

 

SPECIAL TOOLS

Number Description
NPN wiTECH MDP
NPN Laptop Computer
NPN wiTECH Software

 

OWNER NOTIFICATION / SERVICE SCHEDULING

All involved vehicle owners known to FCA are being notified of the service requirement by first class mail.

They are requested to schedule appointments for this service with their dealers.  A generic copy of the owner letter is attached.

 

SERVICE PROCEDURE

  1. Central Vision Park Assist Module (CVPAM)

 

NOTE: The wiTECH scan tool must be used to perform this recall.  If the reprogramming flash for the PAM is aborted or interrupted, repeat the procedure. 

 

  1. Open the hood. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts.  Do not allow the charger to time out during the flash process.  Set the battery charger timer (if so equipped) to continuous charge.

 

NOTE:  Use an accurate stand-alone voltmeter.  The battery charger volt meter may not be sufficiently accurate.  Voltages outside of the specified range will cause an unsuccessful flash.  If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.

 

  1. Connect the wiTECH MDP to the vehicle data link connector.

 

  1. Place the ignition in the “RUN”

 

  1. Open the wiTECH 2.0 website.

 

  1. Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen. Click “Accept”.

 

  1. From the “Vehicle Selection” screen, select the vehicle to be updated.

 

  1. From the “Action Items” screen, select the “Topology” tab.

 

NOTE: The PAM must be at the latest software calibration level after completing this recall.

 

NOTE: The CVPAM (CVPAM) is identified as the Park Assist Module (PAM) in the scan tool. There will  not be a separate CVPAM component in the Electronic Control Unit (ECU) view menu. When  the vehicle is equipped with the Surround View Camera (SVC) system, the CVPAM will also be  equipped to the vehicle. If the vehicle is not equipped with the SVC system, then the PAM will be used instead of the CVPAM.

 

  1. From the “Topology” tab, select the “Park Assist Module (PAM)” module icon.

 

  1. From the “Flash” tab, compare the “Current Electronic Control Unit (ECU) Part Number” with the “New ECU Part Number” listed.
  • If the “Current ECU part Number” is the same as the “New Part Number”, proceed to Step 15.
  • If the “Current ECU part Number” is NOT the same as the “New Part Number”, continue with Step 10.

 

  1. From the PAM tab, select the PAM flash part number. Read the flash special instructions page.  Select “OK” to continue.

 

  1. From the flash ECU agreement page, agree to terms by checking the box.

 

  1. Select “Flash ECU” and then follow the wiTECH screen instructions to complete the flash.

 

  1. Confirm the software is at the latest available calibration level.

 

  1. Click “View DTCs”, select “Clear All DTCs”, click “Continue” and then click “Close”.

 

  1. Place the ignition in the “OFF” position and then remove the wiTECH MDP device from the vehicle.

 

  1. Remove the battery charger from the vehicle.

 

  1. Close the vehicle hood.

 


Chronology :

  • On October 7, 2022, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to rearview back up camera sometimes not displaying the rearview image in some 2021-2023 MY Jeep Grand Cherokee and Jeep Grand Cherokee L, 2022- 2023 MY Jeep Wagoneer and Jeep Grand Wagoneer vehicles.
  • From October 2022, through June 2023, FCA US TSRC met with FCA US engineering to review the issue, understand the part design and failure mode, and to determine the suspect population.
  • On June 21, 2023, the FCA US TSRC organization recognized a vehicle build issue existed on certain vehicles related to the rearview back up camera not displaying the rearview image, potentially causing a noncompliance with FMVSS No.111.
  • On August 7, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

 


9 Affected Products

Vehicles

MAKE MODEL YEAR
JEEP GRAND CHEROKEE 2021-2023
JEEP GRAND WAGONEER 2022-2024
JEEP WAGONEER 2022-2024

 


7 Associated Documents

Noncompliance Notice 573 Report

RCLRPT-23V577-9710.PDF 216.222KB

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Manufacturer Notices(to Dealers,etc) – New Safety Recall Advanced Communication – 56A

RCMN-23V577-3197.pdf 50.445KB

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Recall Acknowledgement

RCAK-23V577-2694.pdf 645.372KB

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Miscellaneous Document – FCA US LLC Recall Part Numbers 56A – WL, WS Rearview Camera Visibility Submitted on August 14, 2023

RMISC-23V577-1378.pdf 126.521KB

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Remedy Instructions and TSB

RCRIT-23V577-3591.pdf 171.136KB

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Remedy Instructions and TSB

RCRIT-23V577-3817.pdf 314.711KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-23V577-5127.pdf 175.666KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V577&docType=RCL

 


 

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