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August 14, 2023 NHTSA CAMPAIGN NUMBER: 23E061000
Rearview Camera Image May Not Display/FMVSS 111
A rearview image that does not display while in reverse decreases the driver’s visibility of the rear view, increasing the risk of injury or crash.
NHTSA Campaign Number: 23E061
Manufacturer Chrysler (FCA US, LLC)
Components BACK OVER PREVENTION
Potential Number of Units Affected 1,114
Summary
Chrysler (FCA US, LLC) is recalling certain Mopar Central Vision Park Assist Modules (CVPAM) with part numbers: 68606053AA, 68382435AE, 68382435AF, 68606048AA, 68606048AB, 68606048AC, 68382478AI, 68382478AJ, 68606025AA, 68606025AB, 68606025AC, 68606051AA, 68606051AB, 68606051AC, 04672884AF, and 04672884AG. The module software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these modules fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”
Remedy
Dealers will repurchase the Central Vision Park Assist modules. Owner notification letters are expected to be mailed October 3, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 57A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
New Safety Recall Advanced Communication – 57A
FCA US LLC (FCA US) has announced a safety recall on certain Central Vision Park Assist Modules (CVPAMs) part numbers 68606053AA, 68382435AE, 68382435AF, 68606048AA, 68606048AB, 68606048AC, 68382478AI, 68382478AJ, 68606025AA, 68606025AB, 68606025AC, 68426135AG, 68606051AA, 68606051AB, 68606051AC, 04672884AF, and 04672884AG, intended for use on some 2022 through 2023 Model Year (WL) Jeep® Grand Cherokee and 2021 through 2023 Model Year (WL) Jeep® Grand Cherokee L and 2022 through 2023 Model Year (WS) Wagoneer and Grand Wagoneer vehicles.
REASON FOR THIS SAFETY RECALL
Some of the above CVPAMs may contain software that may prevent the camera signal from passing through to the media screen under certain conditions. If installed in a vehicle, the vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing up without verifying it is safe to do so could lead to an increased risk of injury to people outside the vehicle.
The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.111 S6.2.6 requires that “The rear visibility system default to the rearview image being visible and meet the requirements of FMVSS No. 571.111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected.” Vehicles with suspect CVPAMs may not display the rearview image during a backing event under certain conditions.
SERVICE ACTION
FCA US will conduct a voluntary safety recall on all affected parts to repurchase suspect CVPAMs. If installed on a vehicle, FCA US will reprogram the CVPAM. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 3rd Quarter of 2023.
EQUIPMENT SAFETY RECALL – NORTH AMERICA Rearview Camera Visibility
Reference: 57A / NHTSA 23E-061
FCA US LLC
Parts Recalled MOPAR CVPAM part numbers 68606053AA, 68382435AE, 68382435AF, 68606048AA, 68606048AB, 68606048AC, 68382478AI, 68382478AJ, 68606025AA, 68606025AB, 68606025AC, 68426135AG, 68606051AA, 68606051AB, 68606051AC, 04672884AF, and 04672884AG, intended for use on some 2022 through 2023 Model Year (WL) Jeep® Grand Cherokee and 2021 through 2023 Model Year (WL) Jeep® Grand Cherokee L and 2022 through 2023 Model Year (WS) Wagoneer and Grand Wagoneer vehicles.
Template Version 1.8
Revision | Edition | Detail |
0 | August 2023 | Initial Version. |
SYMPTOM DESCRIPTION
Some of the above CVPAMs may contain software that may prevent the camera signal from passing through to the media screen under certain conditions. If installed in a vehicle, the vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing up without verifying it is safe to do so could lead to an increased risk of a crash or injury to people outside the vehicle.
The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.111 S6.2.6 requires that “The rear visibility system default to the rearview image being visible and meet the requirements of FMVSS No. 571.111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected.” Vehicles with suspect CVPAMs may not display the rearview image during a backing event under certain conditions.
REPAIR TO BE PERFORMED
Inspect the module part number:
Part number 68606053AA, 68382435AE, 68382435AF, 68606048AA, 68606048AB, 68606048AC, 68382478AI, 68382478AJ, 68606025AA, 68606025AB, 68606025AC, 68426135AG, 68606051AA, 68606051AB, 68606051AC, 04672884AF, and 04672884AG – Module suspect, repurchase the module.
Dealer should add part (reimbursement) to claim when using LOP.
PARTS RETURN
No parts return required for this campaign.
SPECIAL TOOLS
No special tools required for this campaign.
OWNER NOTIFICATION / SERVICE SCHEDULING
All involved vehicle owners known to FCA are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached.
Chronology :
- On October 7, 2022, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to rearview back up camera sometimes not displaying the rearview image in some 2021-2023 MY Jeep Grand Cherokee and Jeep Grand Cherokee L, 2022- 2023 MY Jeep Wagoneer and Jeep Grand Wagoneer vehicles.
- From October 2022, through June 2023, FCA US TSRC met with FCA US engineering to review the issue, understand the part design and failure mode, and to determine the suspect population.
- On June 21, 2023, the FCA US TSRC organization recognized a vehicle build issue existed on certain vehicles related to the rearview back up camera not displaying the rearview image, potentially causing a noncompliance with FMVSS No.111.
- On August 7, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected units.
1 Affected Product
Equipment
BRAND | PART NO. | PRODUCTION DATES |
MOPAR | CVPAM |
6 Associated Documents
Miscellaneous Document – FCA US LLC Recall Part Number/Model Compatibility 57A – Rearview Camera Visibility Submitted on August 14, 2023
RMISC-23E061-1859.pdf 129.531KB
Manufacturer Notices(to Dealers,etc) – New Safety Recall Advanced Communication – 57A
Recall Acknowledgement
RCAK-23E061-8251.pdf 645.326KB
Noncompliance Notice 573 Report
RCLRPT-23E061-3757.PDF 226.594KB
Miscellaneous Document – FCA US LLC Recall Part Numbers 57A – Rearview Camera Visibility Submitted on August 14, 2023
RMISC-23E061-8789.pdf 93.077KB
Remedy Instructions and TSB
RCRIT-23E061-0246.pdf 254.755KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23E061&docType=RCL
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Last update on 2024-06-27 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
FCA US LLC Recall Part Numbers 57A – Rearview Camera Visibility Submitted on August 14, 2023 CENTRAL VISION PROCESSING/PARK ASSIST MODULE PART NUMBERS Part Numbers 68606053AA 68382435AE 68382435AF 68606048AA 68606048AB 68606048AC 68382478AI 68382478AJ 68606025AA 68606025AB 68606025AC 68426135AG 68606051AA 68606051AB 68606051AC 04672884AF 04672884AG
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FCA US LLC Recall Part Number/Model Compatibility 57A – Rearview Camera Visibility Submitted on August 14, 2023 The chart below shows the vehicle make/model/model year(s) in which the recalled components COULD be used/installed as aftermarket or service parts. This list does not represent vehicle models or model years in which the recalled components were used for initial vehicle production. CENTRAL VISION PROCESSING/PARK ASSIST MODULE PART NUMBERS BY MODEL AND MODEL YEAR(S) Model and Model Year Grand Cherokee Grand Cherokee L Wagoneer / Grand Wagoneer Part Number 2022 2023 2021 2022 2023 2022 2023 68606053AA X 68382435AE X X 68382435AF X X 68606048AA X 68606048AB X X 68606048AC X X 68382478AI X X 68382478AJ X X 68606025AA X X X 68606025AB X X X 68606025AC X X X 68426135AG X 68606051AA X 68606051AB X X 68606051AC X X 04672884AF X 04672884AG X
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08/15/2023 _____________________________________________________________________ New Safety Recall Advanced Communication – 57A FCA US LLC (FCA US) has announced a safety recall on certain Central Vision Park Assist Modules (CVPAMs) part numbers 68606053AA, 68382435AE, 68382435AF, 68606048AA, 68606048AB, 68606048AC, 68382478AI, 68382478AJ, 68606025AA, 68606025AB, 68606025AC, 68426135AG, 68606051AA, 68606051AB, 68606051AC, 04672884AF, and 04672884AG, intended for use on some 2022 through 2023 Model Year (WL) Jeep® Grand Cherokee and 2021 through 2023 Model Year (WL) Jeep® Grand Cherokee L and 2022 through 2023 Model Year (WS) Wagoneer and Grand Wagoneer vehicles. REASON FOR THIS SAFETY RECALL Some of the above CVPAMs may contain software that may prevent the camera signal from passing through to the media screen under certain conditions. If installed in a vehicle, the vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing up without verifying it is safe to do so could lead to an increased risk of injury to people outside the vehicle. The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.111 S6.2.6 requires that “The rear visibility system default to the rearview image being visible and meet the requirements of FMVSS No. 571.111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected.” Vehicles with suspect CVPAMs may not display the rearview image during a backing event under certain conditions. SERVICE ACTION FCA US will conduct a voluntary safety recall on all affected parts to repurchase suspect CVPAMs. If installed on a vehicle, FCA US will reprogram the CVPAM. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 3rd Quarter of 2023. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles. Customer Services Field Operations FCA US LLC
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23E-061 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Chrysler (FCA US, LLC) Submission Date : AUG 14, 2023 NHTSA Recall No. : 23E-061 Manufacturer Recall No. : 57A Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 1,114 Estimated percentage with defect : 100 % Equipment Information : Brand / Trade 1 : MOPAR Model : Central Vision Park Assist Module Part No. : 68606053AA Size : NR Function : NR Descriptive Information : Some Central Vision Park Assist Modules (“CVPAMs”) may have been manufactured with a software level that may prevent the camera signal from passing through to the media screen under certain conditions. The suspect part population includes CVPAMs built from July 1, 2022, through June 30, 2023, and was determined using supplier shipment information and sales records of the suspect parts. Similar CVPAMs not included in the recall were manufactured after the suspect period. The total affected parts for this part number is 12. Production Dates : JUL 01, 2022 – JUN 30, 2023 Part 573 Safety Recall Report 23E-061 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 2 : MOPAR Model : Central Vision Park Assist Module Part No. : 68382435AE Size : NR Function : NR Descriptive Information : Some CVPAMs may have been manufactured with a software level that may prevent the camera signal from passing through to the media screen under certain conditions. The suspect part population includes CVPAMs built from March 1, 2022, through April 29, 2022, and was determined using supplier shipment information and sales records of the suspect parts. Similar CVPAMs not included in the recall were manufactured after the suspect period. The total affected parts for this part number is 3. Production Dates : MAR 01, 2022 – APR 29, 2022 Brand / Trade 3 : MOPAR Model : Central Vision Park Assist Module Part No. : 68382435AF Size : NR Function : NR Descriptive Information : Some CVPAMs may have been manufactured with a software level that may prevent the camera signal from passing through to the media screen under certain conditions. The suspect part population includes CVPAMs built from May 2, 2022, through December 30, 2022, and was determined using supplier shipment information and sales records of the suspect parts. Similar CVPAMs not included in the recall were manufactured after the suspect period. The total affected parts for this part number is 22. Production Dates : MAY 02, 2022 – DEC 30, 2022 Part 573 Safety Recall Report 23E-061 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 4 : MOPAR Model : Central Vision Park Assist Module Part No. : 68606048AA Size : NR Function : NR Descriptive Information : Some CVPAMs may have been manufactured with a software level that may prevent the camera signal from passing through to the media screen under certain conditions. The suspect part population includes CVPAMs built from July 1, 2022, through March 31, 2023, and was determined using supplier shipment information and sales records of the suspect parts. Similar CVPAMs not included in the recall were manufactured after the suspect period. The total affected parts for this part number is 164. Production Dates : JUL 01, 2022 – MAR 31, 2023 Brand / Trade 5 : MOPAR Model : Central Vision Park Assist Module Part No. : 68606048AB Size : NR Function : NR Descriptive Information : Some CVPAMs may have been manufactured with a software level that may prevent the camera signal from passing through to the media screen under certain conditions. The suspect part population includes CVPAMs built from April 3, 2023, through June 16, 2023, and was determined using supplier shipment information and sales records of the suspect parts. Similar CVPAMs not included in the recall were manufactured after the suspect period. The total affected parts for this part number is 94. Production Dates : APR 03, 2023 – JUN 16, 2023 Part 573 Safety Recall Report 23E-061 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 6 : MOPAR Model : Central Vision Park Assist Module Part No. : 68606048AC Size : NR Function : NR Descriptive Information : Some CVPAMs may have been manufactured with a software level that may prevent the camera signal from passing through to the media screen under certain conditions. The suspect part population includes CVPAMs built from June 19, 2023, through August 11, 2023, and was determined using supplier shipment information and sales records of the suspect parts. Similar CVPAMs not included in the recall were manufactured after the suspect period. The total affected parts for this part number is 25. Production Dates : JUN 19, 2023 – AUG 11, 2023 Brand / Trade 7 : MOPAR Model : Central Vision Park Assist Module Part No. : 68382478AI Size : NR Function : NR Descriptive Information : Some CVPAMs may have been manufactured with a software level that may prevent the camera signal from passing through to the media screen under certain conditions. The suspect part population includes CVPAMs built from August 2, 2021, through January 31, 2022, and was determined using supplier shipment information and sales records of the suspect parts. Similar CVPAMs not included in the recall were manufactured after the suspect period. The total affected parts for this part number is 42. Production Dates : AUG 02, 2021 – JAN 31, 2022 Part 573 Safety Recall Report 23E-061 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 8 : MOPAR Model : Central Vision Park Assist Module Part No. : 68382478AJ Size : NR Function : NR Descriptive Information : Some CVPAMs may have been manufactured with a software level that may prevent the camera signal from passing through to the media screen under certain conditions. The suspect part population includes CVPAMs built from February 1, 2022, through May 31, 2023, and was determined using supplier shipment information and sales records of the suspect parts. Similar CVPAMs not included in the recall were manufactured after the suspect period. The total affected parts for this part number is 103. Production Dates : FEB 01, 2022 – MAY 31, 2023 Brand / Trade 9 : MOPAR Model : Central Vision Park Assist Module Part No. : 68606025AA Size : NR Function : NR Descriptive Information : Some CVPAMs may have been manufactured with a software level that may prevent the camera signal from passing through to the media screen under certain conditions. The suspect part population includes CVPAMs built from July 1, 2022, through March 31, 2023, and was determined using supplier shipment information and sales records of the suspect parts. Similar CVPAMs not included in the recall were manufactured after the suspect period. The total affected parts for this part number is 243. Production Dates : JUL 01, 2022 – MAR 31, 2023 Part 573 Safety Recall Report 23E-061 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 10 : MOPAR Model : Central Vision Park Assist Module Part No. : 68606025AB Size : NR Function : NR Descriptive Information : Some CVPAMs may have been manufactured with a software level that may prevent the camera signal from passing through to the media screen under certain conditions. The suspect part population includes CVPAMs built from April 3, 2023, through June 30, 2023, and was determined using supplier shipment information and sales records of the suspect parts. Similar CVPAMs not included in the recall were manufactured after the suspect period. The total affected parts for this part number is 77. Production Dates : APR 03, 2023 – JUN 30, 2023 Brand / Trade 11 : MOPAR Model : Central Vision Park Assist Module Part No. : 68606025AC Size : NR Function : NR Descriptive Information : Some CVPAMs may have been manufactured with a software level that may prevent the camera signal from passing through to the media screen under certain conditions. The suspect part population includes CVPAMs built from July 3, 2023, through August 11, 2023, and was determined using supplier shipment information and sales records of the suspect parts. Similar CVPAMs not included in the recall were manufactured after the suspect period. The total affected parts for this part number is 28. Production Dates : JUL 03, 2023 – AUG 11, 2023 Part 573 Safety Recall Report 23E-061 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 12 : MOPAR Model : Central Vision Park Assist Module Part No. : 68426135AG Size : NR Function : NR Descriptive Information : Some CVPAMs may have been manufactured with a software level that may prevent the camera signal from passing through to the media screen under certain conditions. The suspect part population includes CVPAMs built from November 1, 2021, through June 30, 2023, and was determined using supplier shipment information and sales records of the suspect parts. Similar CVPAMs not included in the recall were manufactured after the suspect period. The total affected parts for this part number is 108. Production Dates : NOV 01, 2021 – JUN 30, 2023 Brand / Trade 13 : MOPAR Model : Central Vision Park Assist Module Part No. : 68606051AA Size : NR Function : NR Descriptive Information : Some CVPAMs may have been manufactured with a software level that may prevent the camera signal from passing through to the media screen under certain conditions. The suspect part population includes CVPAMs built from December 1, 2022, through March 31, 2023, and was determined using supplier shipment information and sales records of the suspect parts. Similar CVPAMs not included in the recall were manufactured after the suspect period. The total affected parts for this part number is 70. Production Dates : DEC 01, 2022 – MAR 31, 2023 Part 573 Safety Recall Report 23E-061 Page 8 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 14 : MOPAR Model : Central Vision Park Assist Module Part No. : 68606051AB Size : NR Function : NR Descriptive Information : Some CVPAMs may have been manufactured with a software level that may prevent the camera signal from passing through to the media screen under certain conditions. The suspect part population includes CVPAMs built from April 3, 2023, through June 30, 2023, and was determined using supplier shipment information and sales records of the suspect parts. Similar CVPAMs not included in the recall were manufactured after the suspect period. The total affected parts for this part number is 74. Production Dates : APR 03, 2023 – JUN 30, 2023 Brand / Trade 15 : MOPAR Model : Central Vision Park Assist Module Part No. : 68606051AC Size : NR Function : NR Descriptive Information : Some CVPAMs may have been manufactured with a software level that may prevent the camera signal from passing through to the media screen under certain conditions. The suspect part population includes CVPAMs built from July 3, 2023, through August 11, 2023, and was determined using supplier shipment information and sales records of the suspect parts. Similar CVPAMs not included in the recall were manufactured after the suspect period. The total affected parts for this part number is 45. Production Dates : JUL 03, 2023 – AUG 11, 2023 Part 573 Safety Recall Report 23E-061 Page 9 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 16 : MOPAR Model : Central Vision Park Assist Module Part No. : 04672884AF Size : NR Function : NR Descriptive Information : Some CVPAMs may have been manufactured with a software level that may prevent the camera signal from passing through to the media screen under certain conditions. The suspect part population includes CVPAMs built from May 1, 2023, through May 31, 2023, and was determined using supplier shipment information and sales records of the suspect parts. Similar CVPAMs not included in the recall were manufactured after the suspect period. The total affected parts for this part number is 1. Production Dates : MAY 01, 2023 – MAY 31, 2023 Brand / Trade 17 : MOPAR Model : Central Vision Park Assist Module Part No. : 04672884AG Size : NR Function : NR Descriptive Information : Some CVPAMs may have been manufactured with a software level that may prevent the camera signal from passing through to the media screen under certain conditions. The suspect part population includes CVPAMs built from August 1, 2023, through August 11, 2023, and was determined using supplier shipment information and sales records of the suspect parts. Similar CVPAMs not included in the recall were manufactured after the suspect period. The total affected parts for this part number is 3. Production Dates : AUG 01, 2023 – AUG 11, 2023 Part 573 Safety Recall Report 23E-061 Page 10 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Noncompliance : Description of the Noncompliance : Federal Motor Vehicle Safety Standard (“FMVSS”) No. 571.111 S6.2.6 requires that “The rear visibility system default to the rearview image being visible and meet the requirements of FMVSS No. 571.111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected.” Vehicles with suspect CVPAMs may not display the rearview image during a backing event under certain conditions. FMVSS 1 : 111 – Rear visibility FMVSS 2 : NR Description of the Safety Risk : If installed in a vehicle, the vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing without verifying it is safe to do so could lead to an increased risk of injury to people outside the vehicle. Description of the Cause : NR Identification of Any Warning that can Occur : The driver will notice that the rearview image is not displayed when the vehicle is placed into reverse. Involved Components : Component Name : Central Vision Park Assist Module Component Description : Please see attached supplemental information titled “FCA US LLC Recall Part Numbers-57A-Rearview Camera Visibility_08142023.pdf Component Part Number : See attached document referenced above for the central vision park assist module part numbers. Supplier Identification : Component Manufacturer Name : ROBERT BOSCH LLC Address : 38000 Hills Tech Drive Farmington Hills Michigan 48331 Country : United States Part 573 Safety Recall Report 23E-061 Page 11 The information contained in this report was submitted pursuant to 49 CFR §573 Chronology : • On October 7, 2022, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to rearview back up camera sometimes not displaying the rearview image in some 2021-2023 MY Jeep Grand Cherokee and Jeep Grand Cherokee L, 2022- 2023 MY Jeep Wagoneer and Jeep Grand Wagoneer vehicles. • From October 2022, through June 2023, FCA US TSRC met with FCA US engineering to review the issue, understand the part design and failure mode, and to determine the suspect population. • On June 21, 2023, the FCA US TSRC organization recognized a vehicle build issue existed on certain vehicles related to the rearview back up camera not displaying the rearview image, potentially causing a noncompliance with FMVSS No.111. • On August 7, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected units. Description of Remedy : Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected parts to repurchase suspect CVPAMs. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : The remedy component will be a CVPAM that meets FMVSS 111 Rear Visibility requirements. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **08/14/2023: FCA US will notify dealers and begin notifying owners on or about 10/03/2023. Part 573 Safety Recall Report 23E-061 Page 12 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Dealer Notification Date : OCT 03, 2023 – OCT 03, 2023 Planned Owner Notification Date : OCT 03, 2023 – OCT 03, 2023 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : NR Address : NR NR Country : NR Company Phone : NR * NR – Not Reported
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EQUIPMENT SAFETY RECALL – NORTH AMERICA Rearview Camera Visibility Reference: 57A / NHTSA 23E-061 FCA US LLC _________________________________________________________ Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service. Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer. Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2023 STELLANTIS Group. All Rights Reserved (DJT) 1/2 Parts Recalled MOPAR CVPAM part numbers 68606053AA, 68382435AE, 68382435AF, 68606048AA, 68606048AB, 68606048AC, 68382478AI, 68382478AJ, 68606025AA, 68606025AB, 68606025AC, 68426135AG, 68606051AA, 68606051AB, 68606051AC, 04672884AF, and 04672884AG, intended for use on some 2022 through 2023 Model Year (WL) Jeep® Grand Cherokee and 2021 through 2023 Model Year (WL) Jeep® Grand Cherokee L and 2022 through 2023 Model Year (WS) Wagoneer and Grand Wagoneer vehicles. Template Version 1.8 Revision Edition Detail 0 August 2023 Initial Version. SYMPTOM DESCRIPTION Some of the above CVPAMs may contain software that may prevent the camera signal from passing through to the media screen under certain conditions. If installed in a vehicle, the vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing up without verifying it is safe to do so could lead to an increased risk of a crash or injury to people outside the vehicle. The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.111 S6.2.6 requires that “The rear visibility system default to the rearview image being visible and meet the requirements of FMVSS No. 571.111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected.” Vehicles with suspect CVPAMs may not display the rearview image during a backing event under certain conditions. REPAIR TO BE PERFORMED Inspect the module part number: Part number 68606053AA, 68382435AE, 68382435AF, 68606048AA, 68606048AB, 68606048AC, 68382478AI, 68382478AJ, 68606025AA, 68606025AB, 68606025AC, 68426135AG, 68606051AA, 68606051AB, 68606051AC, 04672884AF, and 04672884AG – Module suspect, repurchase the module. Dealer should add part (reimbursement) to claim when using LOP. COMPLETION REPORTING / REIMBURSEMENT Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid will be used by FCA to record recall service completions and provide dealer payments. Use the following labor operation numbers and time allowances: Labor Description Number Hrs Inspect Park Assist Control Module (PAM) Part Number 18-57-A1-81 0.0 Dealership Handling Fee for Module Repurchase 95-18-20-50 NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions. PARTS RETURN No parts return required for this campaign. SPECIAL TOOLS No special tools required for this campaign. DEALER NOTIFICATION To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification. EQUIPMENT SAFETY RECALL – NORTH AMERICA Rearview Camera Visibility Reference: 57A / NHTSA 23E-061 FCA US LLC _________________________________________________________ Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service. Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer. Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2023 STELLANTIS Group. All Rights Reserved (DJT) 2/2 OWNER NOTIFICATION / SERVICE SCHEDULING All involved vehicle owners known to FCA are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached. ADDITIONAL INFORMATION If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager. Customer Services / Field Operations FCA US LLC. 57A/NHTSA 23E-061 YOUR SCHEDULING OPTIONS 1. RECOMMENDED OPTION Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership. 2. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment 3. Visit recalls.mopar.com or download the Mopar Owner’s Companion App. Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. DEALERSHIP INSTRUCTIONS Please reference Safety Recall 57A. IMPORTANT SAFETY RECALL Rearview Camera Visibility Dear [Name], This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. FCA has decided that a defect, which relates to motor vehicle safety, exists in certain Central Vision Park Assist Modules (CVPAMs) part numbers 68606053AA, 68382435AE, 68382435AF, 68606048AA, 68606048AB, 68606048AC, 68382478AI, 68382478AJ, 68606025AA, 68606025AB, 68606025AC, 68426135AG, 68606051AA, 68606051AB, 68606051AC, 04672884AF, and 04672884AG, intended for use on some 2022 through 2023 Model Year (WL) Jeep® Grand Cherokee and 2021 through 2023 Model Year (WL) Jeep® Grand Cherokee L and 2022 through 2023 Model Year (WS) Wagoneer and Grand Wagoneer vehicles. It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers. WHY DOES MY VEHICLE NEED REPAIRS? FCA US records indicate that you may have purchased a CVPAM for your vehicle [1]. Some of the above CVPAMs may contain software that may prevent the camera signal from passing through to the media screen under certain conditions. If installed in a vehicle, the vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing up without verifying it is safe to do so could lead to an increased risk of a crash or injury to people outside the vehicle. The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.111 S6.2.6 requires that “The rear visibility system default to the rearview image being visible and meet the requirements of FMVSS No. 571.111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected.” Vehicles with suspect CVPAMs may not display the rearview image during a backing event under certain conditions. HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA US will repurchase suspect CVPAMs [2]. To do this, your dealer will inspect the part number of CVPAM and repurchase suspect modules. Please bring your CVPAM and this letter with you to your dealership. TO SCHEDULE YOUR FREE REPAIR, CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED? If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed. We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter. Customer Assistance/Field Operations FCA US LLC [1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information. [2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424- 9153), or go to safercar.gov. [3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement. Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days. Mr. Mrs. Customer 1234 Main Street Hometown, MI 48371
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