23E060 – 89A – Instrument Panel Cluster Brightness – Mopar Body Control Modules (BCM)

“This site contains affiliate links for which OEMDTC may be compensated”

August 14, 2023 NHTSA CAMPAIGN NUMBER: 23E060000

Instrument Panel Lighting Not Adjustable/FMVSS 101

An IPC display that is not bright enough may not clearly show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.

 

NHTSA Campaign Number: 23E060

Manufacturer Chrysler (FCA US, LLC)

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 352

 

Summary

Chrysler (FCA US, LLC) is recalling certain Mopar Body Control Modules (BCM) with part numbers 68497537AG, 68497538AG, 68628390AC, 68497538AF, and 68628390AB. The brightness level of the instrument panel cluster (IPC) may not be adjustable due to incorrect software in the body control modules (BCM). As such, these body control modules fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, “Control and Displays.”

 

Remedy

Dealers will repurchase the body control modules, free of charge. Owner notification letters were mailed August 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 89A.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


New Safety Recall Advanced Communication – 89A

FCA US LLC (FCA US) has announced a safety recall on certain Body Control Modules (BCMs) part numbers 68497537AG, 68497538AG, 68628390AC, 68497538AF and 68628390AB intended for use on some 2022 and 2023 Model Year (MP) Jeep® Compass vehicles.

 

REASON FOR THIS SAFETY RECALL

Some of the above BCMs may contain software which may result in an Instrument Panel Cluster (IPC) backlight with no adjustability. If installed in a vehicle, an IPC display that is not visible to the driver may result in the driver’s attention being distracted from the driving task while trying to locate a desired display, which can cause a vehicle crash without prior warning.

Federal Motor Vehicle Safety Standard (FMVSS) 571.101 Controls and displays S5.3.2, Brightness of illumination of controls and indicators, states that controls and indicators “must be adjustable to provide at least two levels of brightness.” Vehicles produced with incorrectly programmed BCM software can experience the inability to adjust the brightness on the instrument panel center cluster to provide at least two levels of brightness.

 

SERVICE ACTION

FCA US will conduct a voluntary safety recall on all affected parts to repurchase suspect BCMs. If installed on a vehicle, FCA US will reprogram the BCM. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 4th Quarter of 2023.

 


EQUIPMENT SAFETY RECALL – NORTH AMERICA

Instrument Panel Cluster Brightness – Equipment

Reference: 89A / NHTSA 23E-060

 

Parts Recalled MOPAR BCM 68497537AG, 68497538AG, 68628390AC, 68497538AF and 68628390AB intended for use on some 2022 and 2023 Model Year (MP) Jeep® Compass vehicles.

 

Template Version 1.8

Revision Edition Detail
0 August 2023 Initial Version.

 

SYMPTOM DESCRIPTION

Some of the above BCMs may contain software which may result in an instrument panel cluster (“IPC”) backlight with no adjustability.

If installed in a vehicle, an IPC display that is not visible to the driver may result in the driver’s attention being distracted from the driving task while trying to locate a desired display, which can cause a vehicle crash without prior warning.

Federal Motor Vehicle Safety Standard (“FMVSS”) 571.101 Controls and displays S5.3.2, Brightness of illumination of controls and indicators, states that controls and indicators “must be adjustable to provide at least two levels of brightness.” Vehicles produced with incorrectly programmed BCM software can experience the inability to adjust the brightness on the instrument panel center cluster to provide at least two levels of brightness.

 

REPAIR TO BE PERFORMED

Inspect the module part number:

Part number 68497537AG, 68497538AG, 68628390AC, 68497538AF and 68628390AB – Module suspect, repurchase the module.

Dealer should add part (reimbursement) to claim when using LOP.

 

PARTS RETURN

No parts return required for this campaign.

Render the recalled part unusable and discard.

 

SPECIAL TOOLS

No special tools required for this campaign.

 

OWNER NOTIFICATION / SERVICE SCHEDULING

All involved vehicle owners known to FCA are being notified of the service requirement by first class mail.  They are requested to schedule appointments for this service with their dealers.  A generic copy of the owner letter is attached.

 


Chronology :

  • On April 12, 2023, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to center cluster displays with no backlight adjustability in some Jeep Compass vehicles.
  • From April 13, 2023, through August 1, 2023, FCA US TSRC met with FCA US engineering to review the issue, understand part design and failure mode, and to determine the suspect population.
  • On August 2, 2023, the FCA US TSRC organization recognized a vehicle build issue existed on certain vehicles related to a condition that can lead to the lack of backlight adjustability, potentially causing a noncompliance with FMVSS No. 101.
  • On August 7, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected units.

 


1 Affected Product

Equipment

BRAND PART NO. PRODUCTION DATES
MOPAR BODY CONTROL MODULE

 


6 Associated Documents

Noncompliance Notice 573 Report

RCLRPT-23E060-4157.PDF 217.793KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [212.69 KB]

 


Recall Acknowledgement

RCAK-23E060-4743.pdf 645.331KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [630.21 KB]

 


Manufacturer Notices(to Dealers,etc) – New Safety Recall Advanced Communication – 89A

RCMN-23E060-6322.pdf 49.82KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [48.65 KB]

 


Miscellaneous Document – FCA US LLC Recall Part Number/Model Compatibility 89A Instrument Panel Cluster Backlight Submitted on August 14, 2023

RMISC-23E060-6665.pdf 114.792KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [112.10 KB]

 


Remedy Instructions and TSB

RCRIT-23E060-2956.pdf 251.911KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [246.01 KB]

 


ISSUED Owner Notification Letter(Part 577)

RCONL-23E060-7436.pdf 149.855KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [146.34 KB]

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23E060&docType=RCL

 


 

Reprogramming

Chrysler J2534 Application Overview

 

DRB III Emulator

Flash Availability - J2534/Pass Thru Device

Vehicle to Diagnostic Tool Reference Chart

 

Chrysler Recommended J2534 Devices

For Chrysler recommended J2534 device, see below table.

J2534 Device Firmware Version
CTC Vehicle Box * 1.9
UCAN 2 1.0
Blue Streak -2534 Global Programmer 2.10
Actia I+ME Passthru 2.07

* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).

 

Compatible J2534 Devices

23E060 - 89A - Instrument Panel Cluster Brightness - Mopar Body Control Modules (BCM) | small light CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
23E060 - 89A - Instrument Panel Cluster Brightness - Mopar Body Control Modules (BCM) | small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
23E060 - 89A - Instrument Panel Cluster Brightness - Mopar Body Control Modules (BCM) | small light CarDAQ-Plus
23E060 - 89A - Instrument Panel Cluster Brightness - Mopar Body Control Modules (BCM) | small light CarDAQ-M
23E060 - 89A - Instrument Panel Cluster Brightness - Mopar Body Control Modules (BCM) | small light VSI J2534 ECU Reprogrammer
23E060 - 89A - Instrument Panel Cluster Brightness - Mopar Body Control Modules (BCM) | small light

Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles

23E060 - 89A - Instrument Panel Cluster Brightness - Mopar Body Control Modules (BCM) | small light

RAP2 OEM J2534 Remote Reprogramming Tool

23E060 - 89A - Instrument Panel Cluster Brightness - Mopar Body Control Modules (BCM) | small light

BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI

23E060 - 89A - Instrument Panel Cluster Brightness - Mopar Body Control Modules (BCM) | small light

Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909

23E060 - 89A - Instrument Panel Cluster Brightness - Mopar Body Control Modules (BCM) | small light

GODIAG J2534

 


Click on the link below to:

Download J2534 Application

(Install the wiTECH 2.0 J2534 Application on your computer)

Download the Setup Utility

(Configure your microPod/MDP device)

Launch wiTECH 2.0

(Once subscription and users are assigned to a tool please follow this link to access wiTECH)

https://www.mopartsp.com/support

 


Chrysler J2534 Manual

wiTECH Software

www.techauthority.com

 


 

Bestseller No. 1
CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
  • ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
  • J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
  • TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
  • J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
  • FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
Bestseller No. 2
Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool, Vehicle Communication Interface,Work with Autel MaxiSYS Elite II, Elite, MS908, MS908S Pro, MK908 Pro II, MS908CV, MK908P and PC
  • 【As a multi-protocol Pass-Thru vehicle interface】MaxiFlash Elite is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device. Specially designed to provide users with convenient PC communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, MaxiFlash Elite offers the most significant features desired by OEM customers: reliability, fast performance and flexibility.
  • 【MaxiFlash Elite is an accessory tool for MK908P, MS908S Pro】Autel MaxiSys Elite to program ECUs on specific for BMW and for Benz vehicles, in case you lost the J-2534 programmer. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. The functions are NOT universally compatible. Please send VIN number to 🚘jmxd2022@outlook.com📧🚘 to check compatibility before your order. If need any supports, Please contact us.
  • 【Wireless with advanced networking functions】Built-In Wireless with advanced networking functions and data storage. Fast performance ensures reprogramming even the newest controllers & Internet upgradable and updatable. Autel MaxiFlash Elite is compatiable with MaxiSYS MS908S, MaxiSYS MS908S Pro , MaxiSYS MS908CV, MaxiCOM MK908, MaxiCOM MK908 Pro, MaxiSYS Elite, MaxiSYS Elite II and Personal Computer
  • 【SAE J2534-1 & J2534-2 Standards】Autel MaxiFlash Elite J2534 is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device, which performs standard PassThru J2534 functionality: Compatible with for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. Autel MaxiFlash J2534 is also specially designed to provide users with P-C communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, reliability and flexibility.
  • 【Supports simultaneous communication Definition in J2534-1】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed.Rugged aluminum case with non-slip rubber end caps, capable of withstanding harsh environment.
Bestseller No. 3
Latest Version ECUs Programmer SM2Pro J2534VCI Read Write 67IN1 Dongle Suiatble for Efficient ECUs Programming Durable Diagnostic Tool Plastic ECUs Programmer Vehicle Repair Tool Engine Diagnostic
  • Stay up-to-date with thelatest firmware and support of the SM2Pro J2534VCI ECUs programmer, ensuring reliable perform and optimalresults.
  • The SM2Pro J2534VCI ECUs programmer is a trustedtool for professional technicians, offering comprehensive functionality and easy integration into your workflows.
  • The SM2Pro J2534VCI ECUs programmer offersadvanced functionality for efficient and precise ECUs programming.
  • With its 67IN1 without dongle & OBDcompatibility, the SM2Pro J2534VCI ECUs programmer provides a versatilesolution for read and write operations.
  • Experienceseamless ECUs programming with the SM2Pro J2534VCI, designed to streamlines the read and write processes for enhanced efficiency.
Bestseller No. 4
Mongoose-Plus J2534 OEM Vehicle Interface Cable - Ford/Lincoln/Mercury OEM Reprogramming and Diagnostics
  • Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, & VW/Audi.
  • Supports Current & Earlier Vehicles: Enables diagnostics, programming and other “dealer” functions through OEM applications
  • NEW Bluetooth Wireless Options Available: Providing wireless connectivity between your laptop and the Mongoose-Plus
  • Expert Product Support: Staffed by technicians who understand vehicle repair and J2534 Pass‑Thru applications to help you with any technical setup questions
  • Key Registration and Immobilizer Support: Using NASTF Vehicle Security Professional credentials
Bestseller No. 5
OBDLink EX FORScan OBD Adapter
  • CUSTOM-DESIGNED FOR USE WITH FORSCAN and recommended by the FORScan Team
  • DEALERSHIP-LEVEL DIAGNOSTICS: OBDLink EX supports all Ford protocols, modules, and advanced features of FORScan
  • ELECTRONIC SWITCH allows FORScan to access all CAN buses simultaneously and enables advanced functions not possible with “toggle switch” adapters
  • MAXIMUM THROUGHPUT -- up to 20 times faster than “toggle switch” adapters
  • ROCK-SOLID CONNECTION avoids data corruption and dropped packets
Bestseller No. 6
VXDIAG VCX Nano GDS2 and Tech2Win Diagnostic Tool Compatible for GM/OPEL with Global Diagnostic Programming System GDS & GDS2 Blue
  • 🚗[Technical assistance] If you have any installation problems, download the installation manual. Or please contact us at any time. We can provide technical support and help you install software online
  • 🚗[Vehicle Coverage] Installation Tips: Please turn off anti-virus software before install. VXDIAG VCX NANO fully compatible with SAE-J2534-1 & SAE-J2534-2. All current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
  • 🚗[Functional] ●USB vehicle-to-PC connectivity●Supports Windows,XP●Supports Windows 7● CE and FCC compliance for hardware●Firmware Updatable. 【SPS】Service Programming System: ◎Passthrough programming on GM past model and Global A vehicles◎Increase reprogramming speed 20-70% and get ready to service new models.
  • 🚗[GDS] Global Diagnostic System: ◎New Diagnostic Application Software required for all GM Global Architecture (Global A) Vehicles. ◎GDS & GDS2 is software which runs on a specific PC. Updates received via TIS2Web.
  • 🚗[Efficient&Convenience] Quick access to vehicle data for maintenance or management reports.Quickly attaches to vehicle's diagnostic connector. Mixed fleet capabilities with broad protocol support.May be used with desktop PC or laptop. make sure your computer at least 4GB.Tech2win software only installed on 7 32bit computer and on physical system.Please download the latest vxmanager from vxdiag official website.

Last update on 2024-05-17 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 


Leave a Comment

Share to...