89A – High Voltage Battery May Fail and Cause Fire – 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV)

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November 22, 2023 NHTSA CAMPAIGN NUMBER: 23V787000

High Voltage Battery May Fail and Cause Fire

A vehicle fire while parked or driving can increase the risk of injury.

 

NHTSA Campaign Number: 23V787

Manufacturer Chrysler (FCA US, LLC)

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 32,125

 

Summary

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

 

Remedy

Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Letters informing owners of the safety risk were mailed December 7, 2023. Owner notification letters are expected to be mailed January 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 89A.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


New Safety Recall Advanced Communication – B9A

FCA US LLC (FCA US) has announced a safety recall on certain 2021-2023 model year (JL) Jeep® Wrangler Plug-In Hybrid Electric Vehicles (PHEVs).

 

REASON FOR THIS SAFETY RECALL

Some of the above vehicles may have a High Voltage (HV) battery which may fail internally. The defect has not been identified and the root cause is still being investigated. An internally failed HV battery could lead to a vehicle fire with the ignition on or off. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage.

Customers are advised to refrain from recharging these vehicles and not to park them inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed.

 

SERVICE ACTION

FCA US will conduct a voluntary safety recall on all affected vehicles. Remedy will be a software flash on the HV battery pack and if a DTC sets, the pack will be replaced. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 1st Quarter of 2024.

 


Chronology :

  • On May 12, 2023, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation after receiving two field reports of 2021 MY Jeep Wrangler PHEVs with fires originating from the HV battery.
  • In May 2023, FCA US requested buybacks of both vehicles for further analysis.
  • From May 2023, to September 2023, FCA US received five additional reports of 2021-2022 MY Jeep Wrangler PHEVs with fires originating from the HV battery and requested buybacks of these vehicles for further analysis.
  • In October 2023, FCA US received two vehicle buybacks and have disassembled the HV battery packs. The modules and cells are undergoing additional analysis.
  • As of November 9, 2023, FCA US is aware of zero customer assistance records, zero warranty claims, and eight field reports potentially relating to this issue for all markets with dates of receipt ranging from April 6, 2023, to November 02, 2023.
  • As of November 9, 2023, FCA US is not aware of any accidents or injuries potentially relating to this issue for all markets.
  • On November 16, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

 


3 Affected Products

Vehicle

MAKE MODEL YEAR
JEEP WRANGLER 2021-2023

 


6 Associated Documents

Defect Notice 573 Report

RCLRPT-23V787-2073.PDF 214.579KB

RCLRPT-23V787-2073

 


Recall Acknowledgement

RCAK-23V787-6678.pdf 645.51KB

RCAK-23V787-6678

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V787-6554.pdf 51.615KB

RCMN-23V787-6554

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V787-1942.pdf 54.658KB

RCMN-23V787-1942

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V787-7499.pdf 104.376KB

RCMN-23V787-7499

 


ISSUED Interim Owner Notification Letter(Part 577)

RIONL-23V787-5647.pdf 69.32KB

RIONL-23V787-5647

 


Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V787&docType=RCL

 


 

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Last update on 2024-01-26 / Affiliate links / Images from Amazon Product Advertising API

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