“This site contains affiliate links for which OEMDTC may be compensated” |
February 22, 2024 NHTSA CAMPAIGN NUMBER: 24V131000
Improperly Machined Steering Knuckle
A loss of vehicle control increases the risk of a crash.
NHTSA Campaign Number: 24V131
Manufacturer Chrysler (FCA US, LLC)
Components STEERING
Potential Number of Units Affected 250
Summary
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.
Remedy
Dealers will replace the steering knuckle, free of charge. Owner notification letters are expected to be mailed April 12, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA’s number for this recall is 07B.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
New Safety Recall Advanced Communication – 07B
FCA US LLC (FCA US) has announced a safety recall on certain 2023 and 2024 model year (WL) Jeep Grand Cherokee vehicles.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with a steering knuckle that is improperly machined. A steering knuckle without finished machining can cause a ball joint to not be seated correctly and the ball joint nut to not be fully torqued which can cause ball joint to knuckle separation. A ball joint separating from the knuckle results in the wheel falling outboard, which can cause a vehicle crash without prior warning.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to replace the steering knuckle. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 2nd Quarter of 2024.
Chronology :
- On January 12, 2024, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation into some 2024 MY Jeep Grand Cherokee vehicles potentially built with a suspect steering knuckle with incomplete finish machining.
- During January 2024, FCA US TSRC conducted an analysis of loss of steering patterns and vehicle history and determined that the affected vehicles were equipped with suspect steering knuckles.
- As of January 31, 2024, FCA US is not aware of any customer assistance records, warranty claims or field reports potentially related to this issue for all markets.
- As of January 31, 2024, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets.
- On February 15, 2024, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
JEEP | GRAND CHEROKEE | 2024 |
5 Associated Documents
Defect Notice 573 Report
RCLRPT-24V131-2142.PDF 214.172KB
Recall 573 Report – 2/29/2024
RCLRPT-24V131-9892.PDF 214.171KB
Manufacturer Notices(to Dealers,etc)
Recall Acknowledgement
RCAK-24V131-4559.pdf 653.212KB
Manufacturer Notices(to Dealers,etc)
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V131&docType=RCL
- ESSENTIAL TOOL FOR BALL JOINT SERVICE - Use the ORION MOTOR TECH Ball Joint Press Set Ball Joint Tool / Bushing Removal Tool with 4WD Adapter to effortlessly remove press fit parts including ball joints, U-joints, brake anchor pins, and more on most 2-wheel drive (2WD) and 4-wheel drive (4WD) vehicles without removing the control arm from the vehicle.
- PROFESSIONAL GRADE QUALITY AND DURABILITY - Off road weekend warriors, novices, and professional mechanics trust the ORION kit because ORION MOTOR TECH sources the highest quality components from around the world. Constructed from heavy-duty forged steel with black-oxide finish on adapters for maximum strength and longevity that resists rust and corrosion.
- UNIVERSALLY COMPATIBLE WITH A WIDE RANGE OF VEHICLES - Fit most American domestic and imported 2-wheel drive (2WD) and 4-wheel drive (4WD) cars and light pickup trucks that have press-fit type ball joints, include 4-wheel drive (4WD) adapter that allows service for 1967 thru current 1/2 and 3/4 ton 4WD vehicles having the Dana 30 or 44 front axle (found on Ford, GM, Dodge, IHC and Jeep vehicles).
- CONVENIENTLY ORGANIZED IN CUSTOM MOLDED CASE - Ball joint press / bushing/ removal tool kit is enclosed inside a heavy-duty 11” x 3” x 15” inch (27.9cm x 7.6cm x 38.1cm) plastic blow-molded carrying case with handle for easy storage, safe storage, and quick organization. Package include: 3x Receiving Tube, 1x Removal Adapter, 1x Installation Adapter, 1x Screw, 1x Install Cup Adapter, 1x Forcing-screw Press, 1x Receiving Cup, 1x Installing Cup.
- ORION MOTOR TECH - We pursue outstanding quality and professional technical support. If you are not satisfied with this product or if you have any question, please feel free to let us know.
- ALL IN ONE FRONT END SERVICE KIT: Containing 5 adjustable tools for a wide range of domestic and import vehicles. Comes with 1x Ball Joint Separator, 1x Tie Rod and Ball Joint Remover, 1x Conical Pitman Arm Puller, 1x Pitman Arm and Tie Rod End Puller, 1x Pitman Arm Puller, 1x well-organized ABS case.
- HARDENED ALLOY CONSTRUCTION: Extraordinarily tough and durable alloy means these tools can stand up to the toughest jobs. This front end service tool kit can remove the most stubborn ball joints, tie rod ends, and pitman arms.
- UNIVERSALLY COMPATIBLE WITH A WIDE RANGE OF VEHICLES: The versatile design allows this tool to be used as a pitman arm remover, ball joint separator, or tie rod end puller for many small, domestic rear-wheel-drive vehicles, import vehicles, and light trucks.
- PROFESSIONAL PORTABLE ABS CASE: The custom-molded case is crafted from high-quality ABS hard plastic for the amateur or professional mechanic on the go. Conveniently keeps all your tools in one organized and secure place. Never miss out on a job or project from a misplaced tool.
- ORION MOTOR TECH PROMISE: If any issues from our tools arise please don’t hesitate to contact us. We guarantee the quality of our tools and want to ensure you’re only getting the best. Because to do perform your best, you deserve the best, that’s our Orion Motor Tech Promise.
- Gearwrench's Ball Joint Separator is made for separating the ball joint from the spindle support arm on domestic and import front wheel drive vehicles
- Adjustable for different size ball joints
- Suitable for most cars and light trucks (not intended for use on 3/4 ton or 1 ton trucks)
- Works on ball joints from 1-1/8” to 2-1/8” and 30 to 56mm in size
- Slot is 7/8" wide by 1-1/4" Deep
- ESSENTIAL TOOL FOR BALL JOINT SERVICE - Use the ORION MOTOR TECH 22PCS Ball Joint Press Set Ball Joint Tool / Bushing Removal Tool with multi-size adapter to effortlessly remove press fit parts including ball joints, U-joints, brake anchor pins, and more on most 2-wheel drive (2WD) and 4-wheel drive (4WD) vehicles without removing the control arm from the vehicle.
- UNIVERSALLY COMPATIBLE WITH A WIDE RANGE OF VEHICLES - Use the ORION MOTOR TECH Ball Joint Press Set Ball Joint Tool / Bushing Removal Tool with all the receiver tubes and removing/installing adapters needed to effortlessly remove press fit parts including ball joints, U-joints, brake anchor pins, and more on most GM, Chevy, Ford, and Dodge 2 and 4 wheel drive pickups, vans and sport utility vehicles, will service perfect for vehicles having the Dana 28, 30, 35, 44, 60 axle
- PROFESSIONAL GRADE QUALITY AND DURABILITY - Off road weekend warriors, novices, and professional mechanics trust the ORION kit because ORION MOTOR TECH sources the highest quality components from around the world. Constructed from heavy-duty forged solid carbon steel with anti-rust black-oxide finish on adapters for maximum strength and longevity that resists rust and corrosion.
- CONVENIENTLY ORGANIZED IN CUSTOM MOLDED CASE - Ball joint press / bushing/ removal tool kit is enclosed inside a heavy-duty ABS plastic blow-molded carrying case with handle for easy storage, safe storage, and quick organization. Package include: 9x Adapters, 1x Center Rod, 1x C-Frame, 1x Install Adapter, 1x Install Cup, 1x Install Cup Adapter, 1x Receiving Cup, 3x Receiving Tube, 1x Removal Adapter, 1x Screw, 1x Sleeve.
- ORION MOTOR TECH - We pursue outstanding quality and professional technical support. If you are not satisfied with this product or if you have any question, please feel free to let us know.
- High Compatibility Tool Kit: Are you ready to get your car out of the garage? Our 21-piece ball joint tool kit is designed to fit most 2-wheel drive (2WD) and 4-wheel drive (4WD) vehicles, including vehicles with Dana 28, 30, 35, 44 or 60 front axles. It is compatible with popular car brands such as Ford, General Motors, Dodge, IHC, and Jeep.
- Make it Harder: Our ball joint install kit is built to handle tough tasks without bending or breaking. The C-clamp hardness is HRC32-38, and the jack screw hardness is HRC28-36, achieved through multiprocess heat treatment. This makes our kit reliable and capable of handling the most challenging and high-stress tasks.
- Robust & Powerful Structure: Our heavy-duty ballpoint press kit is made from high-quality carbon steel, providing the strength and durability needed to handle any task. It is coated in black, offering superior protection against water, corrosion, and rust. This ensures that the kit remains efficient and durable even in the harshest conditions.
- Protection for All Your Tools: The ball joint press makes it easy to remove and install ball joints, U-joints, and brake anchor pins without dismantling the control arm. Our portable carrying case kit includes 10 high-quality pieces, and it is designed for easy transportation and storage.
- What’s in the Package: Our 21 pcs ball joint kit includes 9 adapters, 1 plug, 1 ball joint press, 1 installation adapter, 1 installation cup, 1 installation cup adapter, 1 receiving cup, 3 receiving tubes, 1 removal adapter, 1 screw and a socket. With these tools at your disposal, you'll have a professional car repair assistant that can help you get the job done right.
- Pickle Fork Separator Tool: The tapered fork wedge design of this ball joint separator tool focuses on the fundamentals of machine technology for an easy and uncomplicated process
- Precision Performance: Striking the handle with a hammer separates the ball joint cleanly; Designed with a 15/16 inch opening for a firm hold and secure removal
- Hardened Steel: The heat treated steel alloy construction of this ball joint separator stands up to tough jobs; Zinc plating resists rust and extends service life
- Thoughtful Design: Ball joint separator handle features a nonslip knurled texture; Used as designed, this front end service tool will stand up to years of use
- Versatile Uses: This universal ball joint separator can be used for a variety of repairs; For example, the ball joint tool can also be used on CV drive shafts
- Heavy duty forged ball joint press kit is excellent for removal and installation of press-fit parts such as ball joints, U joint and brake anchor pins for most 2WD and 4WD cars and light trucks. Heat treated C clamp puller can excellent press rusted parts effortlessly.
- This ball joint removal tool can be used to remove upper/lower ball joints, install upper/lower ball joints, remove/install brake anchor pin, disassemble/assemble universal U joints.
- The heavy duty 4-wheel drive u joint removal tool is compatible with most American domestic and imported 2-wheel drive (2WD) and 4-wheel drive (4WD) cars. It allows service for 1/2 and 3/4 ton 4WD vehicles with the Dana 30 or 44 front axle (found on Ford, GM, Dodge, IHC and Jeep vehicles).
- Package Included: Ball Joint Tool: 3x Receiving Tubes, 1x Removal Adapter, 1x Installation Adapter, 1x Screw, 1x Install Cup Adapter, 1x Forcing-screw Press, 1x Receiving Cup, 1x Installing Cup.
- Blow Mold Carring Case: The ball joint removal tool is packed in a heavy-duty case with precision-sized compartments for every piece - great for storage and transport while lengthening the life of the tool set.
- This is a complete set of coverage, including five different SAE standard pieces. Forks are designed to interchange with either of the handles, making it easy to remove standard-size ball joints, tie rods, and pitman arms from a variety of cars and light trucks.
- The 40# steel used in these premium tie rod removers has been forged and heat treated for greater strength and durability, and chrome-plated surfaces protects them from corrosion, extending their service life.
- The knurled handles of these pitman arms separators provide sure grip for complete control of your work without slippage, and protect tool threads to extend tool lifetime and provide technician comfort.
- The set includes: (1) Track rod fork 11/16”; (2) Ball joint fork 15/16”; (3) Pitman arm fork 1-1/8”; (4) 7-7⁄8 knurled striking handle for use with conventional hammers; (5) 6-31⁄32" adapter handle for use with air hammer. A greater reach and penetration in places where space is limited and difficult to access.
- Tie rod removal tool set includes a sturdy blow-molded case for neat organization and rapid identification.
- Handle Ball Joints with Ease: Orion Motor Tech's 23pc ball joint removal tool kit lets you quickly and easily remove and install stubborn press-fit parts, including ball joints, U joints, and brake anchor pins.
- Easily Repair Your Chryslers: Our specially designed 4-point sockets (1-59/64 in. & 2-9/64 in.) are tailored to fit numerous Chrysler vehicles, ensuring a secure and accurate fit when removing and installing their uniquely threaded upper ball joints.
- Gentle on Your Vehicle: Our 9 inch C-frame press with a 6 inch opening and an extra-long jackscrew provides even and straight force to let you smoothly press out joints without damaging other components.
- Universal Compatibility: Our ball joint tool kit works with most 2WD and FWD vehicles, including GM, Chrysler, Ford, Jeep, Dodge, and more, thanks to its versatile receiving tubes and adapters.
- Engineered for Durability: Our ball joint press kit is crafted from premium AISI 1045 carbon steel, carefully forged and blackened to ensure superior strength and excellent corrosion resistance.
- 1. ALL IN ONE FRONT END SERVICE KIT: Containing 5 adjustable tools for a wide range of domestic and import vehicles. Comes with 1x Ball Joint Separator, 1x Tie Rod and Ball Joint Remover, 1x Conical Pitman Arm Puller, 1x Pitman Arm and Tie Rod End Puller, 1x Pitman Arm Puller, 1x well-organized ABS case.
- 2. HARDENED ALLOY CONSTRUCTION: Extraordinarily tough and durable alloy means these tools can stand up to the toughest jobs. This front end service tool kit can remove the most stubborn ball joints, tie rod ends, and pitman arms.
- 3. UNIVERSALLY COMPATIBLE WITH A WIDE RANGE OF VEHICLES: The versatile design allows this tool to be used as a pitman arm remover, ball joint separator, or tie rod end puller for many small, domestic rear-wheel-drive vehicles, import vehicles, and light trucks.
- 4. PROFESSIONAL PORTABLE ABS CASE: The custom-molded case is crafted from high-quality ABS hard plastic for the amateur or professional mechanic on the go. Conveniently keeps all your tools in one organized and secure place. Never miss out on a job or project from a misplaced tool.
- 5. ORION MOTOR TECH PROMISE: If any issues from our tools arise please don’t hesitate to contact us. We guarantee the quality of our tools and want to ensure you’re only getting the best. Because to do perform your best, you deserve the best, that’s our Orion Motor Tech Promise.
Last update on 2024-06-28 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
02/23/2024
_____________________________________________________________________
New Safety Recall Advanced Communication – 07B
FCA US LLC (FCA US) has announced a safety recall on certain 2023 and 2024 model year (WL) Jeep Grand Cherokee vehicles.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with a steering knuckle that is improperly machined. A steering knuckle without finished machining can cause a ball joint to not be seated correctly and the ball joint nut to not be fully torqued which can cause ball joint to knuckle separation. A ball joint separating from the knuckle results in the wheel falling outboard, which can cause a vehicle crash without prior warning.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to replace the steering knuckle. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 2nd Quarter of 2024.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-131
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Chrysler (FCA US, LLC) (Stellantis) FEB 29, 2024 NHTSA Recall No. : 24V-131 Manufacturer Recall No. : 07B Manufacturer Information :
Manufacturer Name : Chrysler (FCA US, LLC) (Stellantis) Address : 800 Chrysler Drive
CIMS 482-00-91 Auburn Hills MI 48326-2757
Company phone : 1-800-853-1403 Population :
Number of potentially involved : 250 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2024-2024 Jeep Grand Cherokee Vehicle Type : Body Style : SUV Power Train : NR
Descriptive Information : Some 2024 MY Jeep Grand Cherokee vehicles may have been built with a steering knuckle that is improperly machined. The suspect period began on December 27, 2023, when suspect steering knuckles were introduced into vehicle production, and ended on January 2, 2024, when suspect steering knuckles were no longer used in vehicle production. Vehicle production and supplier traceability records were used to determine the suspect period. Similar vehicles not included in this recall were built before or after the suspect period or were repaired prior to release from the vehicle assembly plant. Production Dates : DEC 27, 2023 – JAN 02, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : A steering knuckle without finished machining can cause a ball joint to not be seated correctly and the ball joint nut to not be fully torqued which can cause ball joint to knuckle separation.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : A ball joint separating from the knuckle results in the wheel falling outboard, which can cause a vehicle crash without prior warning. Description of the Cause : NR Part 573 Safety Recall Report 24V-131 Page 2 Identification of Any Warning
that can Occur : Potential for noise and vibration while driving. Involved Components : Component Name 1 : Steering Knuckle Component Description : Front Steering Knuckle Component Part Number : 68483788AD Supplier Identification : Component Manufacturer
Name : SAINT JEAN INDUSTRIES Address : 424 INDUSTRIAL PARK RD
HEBER SPRINGS Arkansas 72543-8520
Country : United States Chronology :
• On January 12, 2024, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation into some 2024 MY Jeep Grand Cherokee vehicles potentially built with a suspect steering knuckle with incomplete finish machining. • During January 2024, FCA US TSRC conducted an analysis of loss of steering patterns and vehicle history and determined that the affected vehicles were equipped with suspect steering knuckles. • As of January 31, 2024, FCA US is not aware of any customer assistance records, warranty claims or field reports potentially related to this issue for all markets. • As of January 31, 2024, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets. • On February 15, 2024, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-131
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : FCA US will conduct a voluntary safety recall to replace the steering
knuckle. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense.
Remedy will be to replace the improperly machined steering knuckle with a properly machined steering knuckle.
NR Recall Schedule :
Description of Recall Schedule : **02/22/2024: FCA US will notify dealers and begin notifying owners on
or about 04/12/2024.
Planned Dealer Notification Date : APR 12, 2024 – APR 12, 2024
Planned Owner Notification Date : APR 12, 2024 – APR 12, 2024
* NR – Not Reported
**************************************************************************************************************
02/29/2024
_____________________________________________________________________
New Safety Recall Advanced Communication – 07B
FCA US LLC (FCA US) has announced a safety recall on certain 2024 model year (WL) Jeep Grand Cherokee vehicles.
VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles.
Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with a steering knuckle that is improperly machined. A steering knuckle without finished machining can cause a ball joint to not be seated correctly and the ball joint nut to not be fully torqued which can cause ball joint to knuckle separation. A ball joint separating from the knuckle results in the wheel falling outboard, which can cause a vehicle crash without prior warning.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to replace the steering knuckle. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 2nd Quarter of 2024.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Violation of this requirement by a dealer could result in a civil penalty of up to $27,168 per vehicle. Involved vehicles can be determined by using the VIP inquiry process.
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END