07B – Improperly Machined Steering Knuckle – 2024 Jeep Grand Cherokee

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February 22, 2024 NHTSA CAMPAIGN NUMBER: 24V131000

Improperly Machined Steering Knuckle

A loss of vehicle control increases the risk of a crash.

 

NHTSA Campaign Number: 24V131

Manufacturer ChryslereBay (FCA US, LLC)

Components STEERING

Potential Number of Units Affected 250

 

Summary

ChryslereBay (FCA US, LLC) is recalling certain 2024 JeepeBay Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.

 

Remedy

Dealers will replace the steering knuckle, free of charge. Owner notification letters are expected to be mailed April 12, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA’s number for this recall is 07B.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


New Safety Recall Advanced Communication – 07B

FCA US LLC (FCA US) has announced a safety recall on certain 2023 and 2024 model year (WL) JeepeBay Grand Cherokee vehicles.

 

REASON FOR THIS SAFETY RECALL

Some of the above vehicles may have been built with a steering knuckle that is improperly machined. A steering knuckle without finished machining can cause a ball joint to not be seated correctly and the ball joint nut to not be fully torqued which can cause ball joint to knuckle separation. A ball joint separating from the knuckle results in the wheel falling outboard, which can cause a vehicle crash without prior warning.

 

SERVICE ACTION

FCA US will conduct a voluntary safety recall to replace the steering knuckle. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 2nd Quarter of 2024.

 


Chronology :

  • On January 12, 2024, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation into some 2024 MY JeepeBay Grand Cherokee vehicles potentially built with a suspect steering knuckle with incomplete finish machining.
  • During January 2024, FCA US TSRC conducted an analysis of loss of steering patterns and vehicle history and determined that the affected vehicles were equipped with suspect steering knuckles.
  • As of January 31, 2024, FCA US is not aware of any customer assistance records, warranty claims or field reports potentially related to this issue for all markets.
  • As of January 31, 2024, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets.
  • On February 15, 2024, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
JEEPeBayGRAND CHEROKEE2024

 


5 Associated Documents

Defect Notice 573 Report

RCLRPT-24V131-2142.PDF 214.172KB

 


Recall 573 Report – 2/29/2024

RCLRPT-24V131-9892.PDF 214.171KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-24V131-2354.pdf 50.898KB

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Recall Acknowledgement

RCAK-24V131-4559.pdf 653.212KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-24V131-5279.pdf 54.004KB

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