NUMBER: 23-012-15
GROUP: Body
DATE: March 31, 2015
SUBJECT:
Cargo Compartment Load Floor Panel Latch Handle Broken
OVERVIEW:
This bulletin involves replacing the cargo compartment load floor panel latch handle.
MODELS:
| 2014 – 2015 | (WK) | Jeep Grand Cherokee |
| 2014 – 2015 | (WD) | Dodge Durango |
NOTE: This bulletin applies to vehicles built on or before November 26, 2014 (MDH 1126XX).
SYMPTOM/CONDITION:
The customer may describe a broken cargo compartment load floor panel latch handle.
DIAGNOSIS:
If the customer describes the symptom, perform the Repair Procedure.
PARTS REQUIRED:
| Qty. | Description | Part No. |
|---|---|---|
| 1 (AR) | Cargo Compartment Load Floor Latch Handle (Black) | 6BE97DX9AA  |
| 1 (AR) | Cargo Compartment Load Floor Latch Handle (Indigo Blue) | 6BE97LC5AA |
| 1 (AR) | Cargo Compartment Load Floor Latch Handle (Jeep Brown) | 6BE97LU5AA |
| 1 (AR) | Cargo Compartment Load Floor Latch Handle (Lt. Frost Beige) | 6BE97HL1AA |
REPAIR PROCEDURE:
- Remove the cargo compartment load floor panel (1) from the vehicle (Fig. 1).
Fig. 1 Remove Cargo Compartment Load Floor Panel
1 – Cargo Compartment Load Floor
- Release the tether strap hook retainer (1) from the load floor panel (Fig. 2).
- Remove and discard the two latch handle screws (2) from the latch handle (Fig. 2).
Fig. 2 Remove Screws And Tether With Hook
1 – Latch Handle Screws
2 – Tether Strap With Hook
- Remove and discard the latch handle cover (1) from the latch handle (Fig. 3).
- Remove and discard the latch handle (2) from the load floor panel (Fig. 3).
Fig. 3 Remove Latch Handle
1 – Latch Handle Cover
2 – Latch Handle
- Obtain the NEW load floor panel latch handle service kit (Fig. 4).
Fig. 4 Latch Handle Parts Kit
1 – Latch Handle
2 – Tether Strap With Hook
3 – Latch Handle Screws
4 – Latch Handle Cover
NOTE: Ensure that the latch handle retainer tabs (2) properly engage the bottom side of the load floor panel (Fig. 5).
- Install the NEW latch handle (1) to the load floor panel (Fig. 5).
- Install the NEW latch handle cover (3) to the latch handle (Fig. 5).
Fig. 5 Install Latch Handle
1 – Latch Handle
2 – Latch Handle Retainer Tabs
3 – Latch Handle Cover
NOTE: Right side latch handle screw retains the tether strap with hook.
- Install the NEW tether strap and two NEW latch handle screws. Tighten the screws (1) to 1.2 N·m (10.6 in. lbs.) (Fig. 6).
- Secure the tether strap hook (2) to the load floor panel (Fig. 6).
Fig. 6 Install Screws And Tether With Hook
1 – Latch Handle Screws
2 – Tether Strap With Hook
- Install the cargo compartment load floor panel (1) to the vehicle (Fig. 7).
Fig. 7 Install Cargo Compartment Load Floor Panel
1 – Cargo Compartment Load Floor
- Ensure that the load floor panel latch handle operates properly.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
| Labor Operation No: | Description | Skill Category | Amount |
|---|---|---|---|
| 23-21-45-90 | Replace Load Floor Panel Latch Handle (0 – Introduction) | 6 – Electrical and Body Systems | 0.2 Hrs. |
FAILURE CODE:
| ZZ | Service Action |
NUMBER: 23-012-15
GROUP: Body
DATE: March 31, 2015
https://www.nhtsa.gov/recalls?nhtsaId=10144870
https://static.nhtsa.gov/odi/tsbs/2015/MC-10144870-9999.pdf
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Judith Harrison
Can I order 6BE97HL1AA for my 2014 Jeep Grand Cherokee?
oemdtc
You can order it from the dealer, you can do the part number search on google.