NUMBER: 03-007-16
GROUP: Differential & Driveline
DATE: November 30, 2016
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 03-003-15, DATED SEPTEMBER 02, 2015, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE THE ADDITION OF 2016 AND 2017 MODEL YEARS, BUILD DATE, PART NUMBERS AND LOP.
SUBJECT:
Front Of Vehicle Lateral Vibration During Low Speed Acceleration
OVERVIEW:
This bulletin involves replacing both front half shafts.
MODELS:
| **2014 – 2017** | (KL) | Jeep Cherokee |
NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA, LATAM, EMEA, APAC.
NOTE: This bulletin applies to vehicles built on or before **September 12, 2016 (MDH 0912XX)** equipped with Jeep Active Drive I (Sales Code DK2) with a 9-SPD 948TE Auto Trans (Sales Code DFH or DF5).
SYMPTOM/CONDITION:
The customer may describe a lateral wiggle, wobble, shake, shimmy, or shudder type vibration in the vehicle while accelerating at low speeds, typically between 16-32 kph (10-20 mph).
DIAGNOSIS:
If the customer describes the symptom/condition listed above, perform the Repair Procedure.
PARTS REQUIRED:
| Qty. | Part No. | Description |
|---|---|---|
| **1 | 68299151AA | Shaft, Axle Half, Ballspline, Front Left |
| 1 | 68299152AA | Shaft, Axle Half, Ballspline, Front Right** |
| 2 | 06509898AA
Mopar 06509898AA Nut
Last update on 2026-06-17 / Affiliate links / Images from Amazon Product Advertising API | NUT, Hex Flange Lock, M24x1.5 (Axle Hub Nut) |
| 2 | 06507676AA
MOPAR 06507676AA - Nut
Last update on 2026-06-17 / Affiliate links / Images from Amazon Product Advertising API | NUT, Hex Flange Lock, M12X1.50 (Lower Ball Joint Stud Nut) |
SPECIAL TOOLS/EQUIPMENT REQUIRED:
| C-4150A | Press, Ball Joint (Originally Shipped In Kit Number(s) 6672, 6745) |
| 10287 | Tool, Front Hub Staking (Originally Shipped In Kit Number(s) 10324-UPD2, 10409-UPD3) |
REPAIR PROCEDURE:
- Inspect the front axle half shafts to identify which type is currently installed in the vehicle. Refer to (Fig. 1).
- Straight Diameter Center Shaft (Fig. 1)>>> Continue with the Repair Procedure Step #2.
- Stepped Diameter Center Shaft (Fig. 1)>>> This Bulletin does not apply. Normal diagnosis should be performed.
Fig. 1 Axle Half Shaft Identification
1 – Straight Diameter Center Shaft
2 – Stepped Diameter Center Shaft
NOTE: The axle hub nut and the lower ball joint stud nut are not reusable and must be replaced.
- Remove the front half shafts with straight diameter center shaft and replace with the stepped diameter center shaft half shafts listed in this bulletin. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info> 03 – Differential and Driveline> Half Shaft, Front> Removal/Installation.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
| Labor Operation No: | Description | Skill Category | Amount |
|---|---|---|---|
| **02-13-05-9F | Replace Both Front Axle Half Shafts (2 – Skilled) | 3 – Driveline | 1.0 Hrs.** |
FAILURE CODE:
| ZZ | Service Action |
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