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NUMBER: 08-091-15
GROUP: Electrical
DATE: September 23, 2015
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 08-076-14 REV. A, DATED OCTOBER 02, 2014 WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE UPDATED SYMPTOM/CONDITION(S), REPAIR PROCEDURES AND LABOR OPERATIONS.
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 14-077. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN’s HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.
HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW.
**THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE PERFORMING THIS PROCEDURE.**
SUBJECT:
Flash: ECM and IPC Software Enhancements
OVERVIEW:
This bulletin involves upgrading the software in the Engine Control Module (ECM) and if required the Instrument Panel Cluster (IPC).
MODELS:
| 2014 | (KL) | Jeep Cherokee (International Only) |
NOTE: **This bulletin applies to vehicles equipped with a 2.0L L4 Turbo Diesel Engine (Sales Code EBT).**
SYMPTOM/CONDITION:
The customer may experience one or all of the following:
- **The “Engine Stop Start Not Available” displayed in the Instrument Cluster after disconnecting the vehicle’s battery.**
- The engine fails to start at the first attempt using the Keyless Ignition Node (KIN) button.
- IPC may display the wrong translations in all languages (APAC Market excluded).
- Confusing the vehicle start logic condition based on the vehicle standing in the Start and Stop mode.
- “Stop/Start Not Ready-Battery Charging” maybe displayed erroneously.
- “Low Battery Voltage” text message shown erroneously in the EVIC.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in TechCONNECT, verify no DTC’s are set. If DTCs are present record them on the repair order and repair as necessary before proceeding further with this bulletin.
If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describes the symptom/condition, perform the Repair Procedure.
REPAIR PROCEDURE:
- **Is the customers VIN listed in the VIP or RRT VIN list?
- Yes >>> Proceed to Repair Procedure A Step #1.
- No >>> Proceed to Repair Procedure B Step #1.**
**Repair Procedure A:
- Follow this procedure for flashing the ECM and IPC to close out the RRT.**
NOTE: Install a battery charger 
to ensure battery voltage does not drop below 13.2 volts. Do not allow the charger voltage to climb above 13.5 volts during the flash process.
CAUTION: The Instrument Panel Cluster (IPC) Electronic Control Module (ECM) has a long FLASH reprogramming completion time. Please verify the following on your Personal Computer (PC) before attempting to update this ECU. PC must be running on AC power supply only. PC hard drive must NOT be set to turn off in a period of time. PC must NOT be scheduled to go into sleep or standby mode. PC screen saver must be turned off. PC monitor must NOT be set to turn off in a period of time.
NOTE: Due to the large flash reprogramming file size for the Instrument Panel Cluster (IPC), it is highly recommended that a Wired Ethernet or USB connection be used between the device (micro POD, wiPOD, or StarMOBILE) and the WiTech PC / laptop.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
- Due to the long flash time it will be necessary to turn on the hazards.
- Reprogram the Engine Control Module (ECM) with the latest software. Using the wiTECH diagnostic application for flashing an ECM is available by selecting “help” then “help contents” at the top of the wiTECH diagnostic application window.
- Reprogram the IPC with the latest software.
- Using wiTECH, perform a BCM, Proxy Configuration Alignment. This routine is available under the ‘Vehicle Preparations’ tab found on the home page of wiTECH.
- Turn off the ignition, disconnect the wiTECH, open and close the driver’s door and let all modules go to sleep.
- Reconnect the wiTECH and clear any DTCs that may have been set in other modules due to reprogramming.
**Repair Procedure B:
- Follow this procedure for flashing the ECM on vehicles not included in the RRT.**
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow the charger voltage to climb above 13.5 volts during the flash process.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
- Reprogram the Engine Control Module (ECM) with the latest software. Using the wiTECH diagnostic application for flashing an ECM is available by selecting “help” then “help contents” at the top of the wiTECH diagnostic application window.
- Reconnect the wiTECH and clear any DTCs that may have been set in other modules due to reprogramming.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
| Labor Operation No:Description | Skill Category | Amount | |
|---|---|---|---|
| **18-19-04-CS** | Modules, Engine Control (ECM) Reprogram ECM (1 – Semi-Skilled) | 8 – Engine Performance | 0.3 Hrs |
| 18-19-04-AS | Modules, Engine Control (ECM) and Instrument Cluster (IPC) – Inspect Software Level Only (1 – Semi-Skilled) | 8 – Engine Performance | 0.2 Hrs |
| 18-19-04-AU | Modules, Engine Control (ECM) and Instrument Cluster (IPC) – Inspect / Reprogram ECM and IPC (Sales Code JAJ only) (1 – Semi-Skilled) | 8 – Engine Performance | 1.1 Hrs |
| 18-19-04-AT | Modules, Engine Control (ECM) and Instrument Cluster (IPC) – Inspect / Reprogram ECM and IPC (Sales Code JAY only) (1 – Semi-Skilled) | 8 – Engine Performance | 0.3 Hrs |
NOTE: **The expected completion time for the flash download portion for the PCM software is approximately 5 minutes. Actual flash download times may be affected by vehicle connection and network capabilities.**
NOTE: The expected completion time for the flash download portion the IPC Highline Cluster is 45 minutes and for the IPC Midline Cluster it is 4 minutes. Actual flash download times may be affected by vehicle connection and network capabilities.
**FAILURE CODE: **
**The dealer must choose which failure code to use. If the customer came in with an issue and the dealer found updated software to correct that issue, use failure code
CC, for all other use failure code RF. **
- **If the customer’s concern matches the SYMPTOM/CONDITION identified in the Service Bulletin, than failure code CC is to be used.**
- **If an available flash is completed while addressing a different customer concern, failure code RF is to be used.**
| **CC** | Customer Concern |
| **RF** | Routine Flash |
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Reprogramming
Chrysler J2534 Application Overview
Flash Availability - J2534/Pass Thru Device
Vehicle to Diagnostic Tool Reference Chart
Chrysler Recommended J2534 Devices
For Chrysler recommended J2534 device, see below table.
| J2534 Device | Firmware Version |
| CTC Vehicle Box * | 1.9 |
| UCAN 2 | 1.0 |
| Blue Streak -2534 Global Programmer | 2.10 |
| Actia I+ME Passthru | 2.07 |
* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).
Compatible J2534 Devices
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CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool |
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CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool |
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CarDAQ-Plus |
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CarDAQ-M |
| VSI J2534 ECU Reprogrammer | |
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Click on the link below to:
Download J2534 Application
(Install the wiTECH 2.0 J2534 Application on your computer)
Download the Setup Utility
(Configure your microPod/MDP device)
Launch wiTECH 2.0
(Once subscription and users are assigned to a tool please follow this link to access wiTECH)
https://www.mopartsp.com/support
- J2534 Pass-Thru Programmer: TOPDON RLink J2534 is an advanced diagnostic and reprogramming tool that support all J2534 protocols, as well as D-PDU, CAN-FD and DoIP, ensuring compatibility with a wide range of modern vehicles. It offers extensive versatility with support for over 17 major automotive brands, including Chrysler, Ford, GM, Nissan, Toyota, Honda, Subaru, Land Rover/Jaguar, Volvo, Wuling, Volkswagen, Mercedes-Benz, and BMW, and so on, enjoy dealership-level functions at your fingertips
- All-in-One OEM Diagnostics: This J2534 ECU programming tool elevates your automotive repair capabilities to new heights by delivering complete OEM diagnosis. Boasting comprehensive full-system diagnostics, intuitive repair guides, advanced ECU programming and coding, common reset services, a vast library of repair information and more, this all-in-one solution empowers technicians to effortlessly tackle complex vehicle issues with ease
- Proven Performance You Can Trust: Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance. Supported by TOPDON's dedicated technical experts with in-depth knowledge of both auto repair and J2534 Pass-Thru programming, the RLink J2534 provides prompt and professional assistance, ensuring a smooth setup and reliable compatibility
- Integrated Excellence, Always Up-to-Date: Featuring the exclusive RLink Platform to provide a streamlined experience with one-click driver installation and management, ensuring flawless integration with your OE software, maintaining the original performance quality. The built-in operation guide makes mastering OE software quick and easy, so you can get started right away. Plus, with lifetime free updates, your diagnostics will stay current with the latest drivers and innovations
- Efficiency Meets Versatility: Engineered to support three CAN channels simultaneously - CAN FD and CAN-CC included, giving you the edge in fast troubleshooting. To perfectly synchronized with the OE software, please diagnose with active subscriptions and make sure your computer system is running a compatible 64-bit Windows version (7, 8, 10 or later) to fully leverage the power of RLink J2534. *We don't provide extra OE software
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- 【3000+ ACTIVE TEST/BI-DIRECTIONAL CONTROL LAUNCH SCANNER】 LAUNCH X431 PRO3S+ELITE HD automotive scanner is a cost-effective bidirectional scanner that deserves owned by every repairing DIYers and mechanics. You can easily send command signal at fingertips from the scanner to various module actuators to test component integrity and functionality in minutes or even seconds to tell if replacement or repair is needed.
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- 🌐【Works with Autel Elite II Elite MS908 MS908S Pro II MS908CV II MK908P MK908 Pro II】Autel J2534 work with these tools to program ECUs on specific BM.W/ BE.NZ for specific functions. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your scanner MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. If need any supports, contact us via: 🚘auteldirect @ outlook. com🚘.
- 🌐【SAE J2534-1 & J2534-2 Standards】Autel MaxiFlash Elite J2534 is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device, which performs standard PassThru J2534 functionality: Compatible with for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BM.W 3G for OEM diagnostics. Autel MaxiFlash J2534 is also specially designed to provide users with P-C communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, reliability and flexibility.
- 🌐【High-speed Transmission Speed】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed to save more times and win more business.
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- 🌐【Extensive Compatibility】Autel MaxiFlash J2534 is compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BM.W 3G for OEM diagnostics. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
- J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
- J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
- CUSTOM-DESIGNED FOR USE WITH FORSCAN: Works with all FORScan compatible vehicles and is recommended by the FORScan Team
- DEALERSHIP-LEVEL DIAGNOSTICS: OBDLink EX supports all Ford protocols, modules, and advanced features of FORScan
- ELECTRONIC SWITCH allows FORScan to access all CAN buses simultaneously and enables advanced functions not possible with “toggle switch” adapters
- MAXIMUM THROUGHPUT -- up to 20 times faster than “toggle switch” adapters
- ROCK-SOLID CONNECTION avoids data corruption and dropped packets
- [J2534 COMPLIANT] - The Mastertech II is a J2534-1 and J2534-2 compliant VCI for OEM reprogramming and diagnostic applications
- [FULLY VALIDATED BY TOP 6 OEMS] - Mastertech II has been fully validated to operate with the top 6 OEM reprogramming applications: GM, Ford, FCA, Nissan/Infinity, Honda/Acura, and Toyota/Lexus
- [PRE-CONFIGURED] - The pre-configured wireless and wired connections make it quick and easy to connect to a vehicle from your PC (requires PC compliant with OE specifications and software)
- [RIGHT TO REPAIR] - Supports 'Right to Repair' (R2R) initiatives
- [COMPREHENSIVE KIT] - Kit includes: VCI, WiFi adapters (wireless PC to VCI), J1962 Cable (connect to vehicle), USB cable (connect to PC for firmware updates and setup), and Quick Start Guide
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