Vibration During Quick Launch While Towing – 2014-2015 Ram 2500 & 3500 Pickup

NUMBER: 03-004-15
GROUP: Differential & Driveline
DATE: December 05, 2015

 

SUBJECT:

Vibration During Quick Launch While Towing

 

OVERVIEW:

This bulletin involves replacing the rear prop shaft, if required.

 

MODELS:

2014-2015(DJ)Ram 2500 Pickup
2014-2015(D2)Ram 3500 Pickup

 

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA.

NOTE: This bulletin applies to one of the following vehicle, engine and trans combinations:

  • DJ vehicles equipped with 6.7L Cummins Engine (Sales Codes ETK) and 6-SPD Automatic 68RFE Transmission (Sales Code DG7).
  • DJ vehicles equipped with 6.4L Gas V8 Engine (Sales Codes ESA) and 6-SPD Automatic 66RFE Transmission (Sales Code DFP).
  • D2 vehicles equipped with 6.7L Cummins Engine (Sales Codes ETK) and 6 – SPD 850 Torque Output Aisin Trans (Sales Code DF2).

 

SYMPTOM/CONDITION:

The customer may describe a vibration feeling during a fast launch from 0 mph (0 kph) to 11 mph (18 kph) and the vehicle hauling a heavy load. This vibration is most noticeable at a launch from a stop, at Wide Open Throttle (WOT) while towing a heavy trailer.

 

DIAGNOSIS:

If the customer describes the symptom/condition listed above, perform the Repair Procedure.

 

PARTS REQUIRED:

Qty. Part No. Description
105146670ACShaft, Drive (D2 4×2 Aisin 140 WB)
105146677ACShaft, Drive (D2 4×2 Aisin 149 WB)
105146671ACShaft, Drive (D2 4×2 Aisin 160 WB)
105146673ACShaft, Drive (D2 4×2 Aisin 169 WB)
105146675ACShaft, Drive (D2 4×4 Aisin 169 WB)
168233611ABShaft, Drive (DJ 4×2 66RFE 149 WB)
168233613ABShaft, Drive (DJ 4×2 66RFE 160 WB)
168235622ABShaft, Drive (DJ 4×2 66RFE 169 WB)
1 each68235629ABShaft, Drive (DJ 4×4 66RFE 169 WB) BRACKET, Drive Shaft Center Bearing
05146858AA
Both parts must be replaced together.
168235624ABShaft, Drive (DJ 4×2 68RFE 149 WB)
168235625ABShaft, Drive (DJ 4×2 68RFE 160 WB)
168235626ABShaft, Drive (DJ 4×2 68RFE 169 WB)
168235631ABShaft, Drive (DJ 4×4 68RFE 169 WB)

 

NOTE: Drive shaft bolts must be replaced or cleaned and Mopar® Lock and Seal Adhesive or equivalent applied.

 

REPAIR PROCEDURE:

  1. If the vibration can be duplicated during the conditions listed above, replace the rear prop shaft.
  2. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info> 03 – Differential and Driveline/Propeller Shaft/SHAFT, Drive, Rear Heavy Duty/Removal/Installation.

 

POLICY:

Reimbursable within the provisions of the warranty.

 

TIME ALLOWANCE:

Labor Operation No: DescriptionSkill Category Amount
16-30-01-96Shaft, Rear Prop – Replace (1 – Semi-Skilled)3 – Driveline0.6 Hrs.

 

FAILURE CODE:

ZZService Action

 


 

 


 

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