RG3 RG4 RJ3 RJ4 Radio Enhancements – 2013-2014 Dodge Jeep Ram

NUMBER: 08-103-15
GROUP: Electrical
DATE: October 30, 2015

THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 08-021-14 REV. C, DATED OCTOBER 30, 2014, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE ADDITIONAL SYMPTOM, SOFTWARE AND LOP.

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 14-089. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN’s HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.

SUBJECT:

RG3 RG4 RJ3 RJ4 Radio Enhancements

OVERVIEW:

This bulletin involves inspecting and updating the radio software, if required.

MODELS:

NOTE: This bulletin applies to vehicles equipped with one of the following radios.

• Uconnect 8.4 AM/FM/DAB/BT/VOICE (sales code RG3).
• Uconnect 8.4AN AM/FM/DAB/BT/NAV/VOICE (sales code RG4).
• Uconnect 8.4 AM/FM/BT (sales code RJ3).
• Uconnect 8.4N AM/FM/BT/NAV (sales code RJ4).

SYMPTOM/CONDITION:

• **Duplicate song titles may be displayed in USB mode.
• Last track is displayed but next track is being played.
• SD, USB or BTSA modes may become non-functional for a given ignition cycle.
• Track names may be displayed twice in USB or SD media modes.
• Voice Recognition command “Set Temperature” may not respond in Fahrenheit. United Kingdom (UK) Vehicle only.**
• DAB (Digital Audio Broadcast) is inoperative.
• Wrong routing for addresses with a longitude between 0 and -1 degrees.
• Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software.
• DAB preset list on the top of the screen doesn’t change while scrolling with steering controls.
• Rear view camera jitter.
• Tuner reception software enhancements.
• HVAC temperature control enhancements.
• SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only).
• Battery drain due to the radio and cluster back-lighting staying on.
• Postal Code smart speller logic enhancements (EMEA markets only).
• AM/FM steering wheel mode switch button not working (LATAM markets only).
• Navigation Lockout Disable while vehicle is in motion (EMEA markets only).
• Removed network status indicators for SRT/APPS.
• Voice Recognition (VR) says ‘cancel’ when starting (App) applications.
• iPod would not resume playing after a VR session or phone call.
• Removed the cell signal indicators in the SRT and Apps button on non-US vehicles.
• rear camera may show a black screen for 3 seconds upon going to reverse.
• Navigation would not start or would lose position.
• Removal of parental control under Apps menu.
• Turn by Turn navigation in the cluster set to ON by default.
• Transfer button does not pick-up and transfer incoming call.
• Some Russian letters are caps when they should be lower-case.
• Touch screen locks up in navigation, when Russian is selected.
• Address search availably when the vehicle is moving (EMEA markets only).
• VR messages in Spanish talks to fast.
• Recognition enhancement for Russian VR.
• Hands free audio too low for non-amp vehicle (KL).
• Intermittently “Registration expired” pop-up appears on display screen.
• Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only).
• Incorrect time to destination, when ignition is cycled.
• Volume adjustment for navigation prompts, for phone call.
• Incorrect rear to center fade displayed at start up.
• Translation enhancements for French German and Spanish.
• Right arrow doesn’t work for advancing through preset.
• Map zoom level reduced.
• Park sense audio tone stuck on.
• While in rear media the browser knob is disabled.
• Varies POI not available for navigation.
• Postal code search not working in some markets.
• Horn sounds when locked is missing in the settings menu.
• Mute button out of sync with mute in the hands free phone.
• Enhancements my for hands free phone locking up.
• Enhancements to quick search.
• Backup camera active guide lines are missing.
• Sound horn when locking, missing.
• Erratic Interior ambient lamp menu being displayed.
• Remove auto entry/exit from menu.
• Remove hill start assist from menu, when not available.
• Russian keyboard enhancements.
• Polish text update.
• Black screen intermittently displayed.
• VR teleprompter translations.
• Splash screen not showing after remote unlock.
• Translation enhancement for Spanish, German, French and Russian.
• Russian letters are in caps when they should be in lower case.
• Nav locks up when Russian is selected.
• VR Spanish language talks to fast when giving instructions.
• Arabic language added to some features (RJ3 RJ4 radios only).
• VR enhancements for Russian.
• Route guiding enhancements. HVAC display enhancements.

DIAGNOSIS:

Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all audio systems are functioning as designed. If DTCs or symptom conditions, other than the ones listed above are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin.

If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure.

REPAIR PROCEDURE:

NOTE: Note: Software updates are now available for download to USB flash drive on the Uconnect web site and should be used instead of ordering a disc.

1. Has the USB flash drive been created?
   • Yes >>> Proceed to Step #4.
   • No >>> Proceed to Step #2.
2. Go to DealerCONNECT>Service>UCONNECT Information & Utilities> Uconnect Dealer software downloads to down load the files.
3. If a security message appears “Do you want to view only the web page content that was delivered securely?” press ”NO” to continue, see ( 1).

NOTE: The Site is optimized for Microsoft Internet Explored 8 or 10. Use these software version if you encounter a problem downing load the Software.

NOTE: A Blank USB flash drive must be used to down load the software. Only one software update can be used on one USB flash drive.

NOTE:

• Acquire a blank USB flash drive with at least 4 GB of space.
• Download the software update file to your local pc’s desktop.
• Be sure to extract the file before copying it to the blank USB flash drive.
• A blank USB flash drive will be needed one for each radio update, both updates can not be on the same USB flash drive.
• Once the file is saved to the USB flash drive, it is recommended that the USB flash drive be physically labeled with the bulletin number and radio sales code.

Fig. 1 Pop-up Security Message

If this Pop-up appears, select “NO” to continue.

4. With the engine running and radio powered on, insert the correct USB flash drive with new software into USB hub.
5. The next screen display will have the old and new software levels. The radio will be updated to **15.26.1 **.
6. **Is the radio software at or above 15.26.1?
   • Yes >>> Proceed to Step #7.
   • No >>> Proceed to Step #8.
7. Does the vehicle have an active RRT 14-089?
   • Yes >>> Radio already has latest software. Use the Check Software Only LOP(18-60-02-DR) to close the active RRT.
   • No >>> This bulletins doesn’t apply. Normal diagnostic should be performed.**
8. Press the soft key “Yes” to start the update.

NOTE: If the software update process is interrupted, aborted or failed, the process should be restarted.

NOTE: Do not cycle the ignition or touch the radio during the update process.

9. The update may take 20 minutes, no other actions will be needed.
10. After the update is done, the screen will display the software levels again.
11. Press “No” and turn off the vehicle. Unplug the USB flash drive. Open and close thedrivers door and let the Bus go to sleep.

NOTE: Make sure to leave ignition off, do not press the brake, and do not reopen any doors, so the modules will go to sleep.

12. Cycle the ignition one more time, turn the ignition on, then back off. Open and closethe drivers door and let the Bus go to sleep. This will complete the radio update. The bulletin has been completed.

NOTE: To get the SRT soft key to appear on the screen, it may take up to 3 or 4 key cycles.

POLICY:

Reimbursable within the provisions of the warranty.

TIME ALLOWANCE:

NOTE: The “One Time Only” LOP is used one time per dealer when down loading the software onto a USB flash drive. The dealer can only use the down load LOP, one time for each of the radios.

NOTE: The expected completion time for the flash download portion of this procedure is approximately 20 minutes. Actual flash download times may be affected by vehicle connection and network capabilities.

FAILURE CODE:

The dealer must choose which failure code to use. If the customer came in with an issue and the dealer found updated software to correct that issue, use failure code CC, for all other use failure code RF.

• If the customer’s concern matches the SYMPTOM/CONDITION identified in the Service Bulletin, than failure code CC is to be used.
• If an available flash is completed while addressing a different customer concern, failure code RF is to be used.

Loading...

Taking too long?

Reload document

| Open in new tab

Download [62.29 KB]

Reprogramming

Chrysler J2534 Application Overview

DRB III Emulator

Flash Availability - J2534/Pass Thru Device

Vehicle to Diagnostic Tool Reference Chart

Chrysler Recommended J2534 Devices

For Chrysler recommended J2534 device, see below table.

* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).

Compatible J2534 Devices

	CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
	CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
	CarDAQ-Plus
	CarDAQ-M
	VSI J2534 ECU Reprogrammer
	Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles
	RAP2 OEM J2534 Remote Reprogramming Tool
	BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI
	Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909
	GODIAG J2534

Click on the link below to:

Download J2534 Application

(Install the wiTECH 2.0 J2534 Application on your computer)

Download the Setup Utility

(Configure your microPod/MDP device)

Launch wiTECH 2.0

(Once subscription and users are assigned to a tool please follow this link to access wiTECH)

https://www.mopartsp.com/support

Chrysler J2534 Manual

wiTECH Software

www.techauthority.com

Bestseller No. 1

Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool, Vehicle Communication Interface,Work with Autel MaxiSYS Elite II, Elite, MS908, MS908S Pro, MK908 Pro II, MS908CV, MK908P and PC

• 【As a multi-protocol Pass-Thru vehicle interface】MaxiFlash Elite is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device. Specially designed to provide users with convenient PC communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, MaxiFlash Elite offers the most significant features desired by OEM customers: reliability, fast performance and flexibility.
• 【MaxiFlash Elite is an accessory tool for MK908P, MS908S Pro】Autel MaxiSys Elite to program ECUs on specific for BMW and for Benz vehicles, in case you lost the J-2534 programmer. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. The functions are NOT universally compatible. Please send VIN number to 🚘jmxd2022@outlook.com📧🚘 to check compatibility before your order. If need any supports, Please contact us.
• 【Wireless with advanced networking functions】Built-In Wireless with advanced networking functions and data storage. Fast performance ensures reprogramming even the newest controllers & Internet upgradable and updatable. Autel MaxiFlash Elite is compatiable with MaxiSYS MS908S, MaxiSYS MS908S Pro , MaxiSYS MS908CV, MaxiCOM MK908, MaxiCOM MK908 Pro, MaxiSYS Elite, MaxiSYS Elite II and Personal Computer
• 【SAE J2534-1 & J2534-2 Standards】Autel MaxiFlash Elite J2534 is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device, which performs standard PassThru J2534 functionality: Compatible with for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. Autel MaxiFlash J2534 is also specially designed to provide users with P-C communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, reliability and flexibility.
• 【Supports simultaneous communication Definition in J2534-1】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed.Rugged aluminum case with non-slip rubber end caps, capable of withstanding harsh environment.

$999.00

Buy on Amazon Price incl. tax, excl. shipping

Bestseller No. 2

CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool

• ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
• J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
• TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
• J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
• FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications

$1,735.00

Buy on Amazon Price incl. tax, excl. shipping

Bestseller No. 3

Mongoose-Plus J2534 OEM Vehicle Interface Cable - GM OEM Reprogramming and Diagnostics

• Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, Subaru, & VW/Audi.
• Supports Current GM Vehicles: Now includes CAN-FD, DoIP (Diagnostics over Internet Protocol - as defined in J2534-2) and support for J2534 version 5.0. This is the tool that GM dealerships use for diagnostics and reprogramming.
• NEW Bluetooth Wireless Options Available: Providing wireless connectivity between your laptop and the Mongoose-Plus
• Expert Product Support: Staffed by technicians who understand vehicle repair and J2534 Pass‑Thru applications to help you with any technical setup questions
• Key Registration and Immobilizer Support: Using NASTF Vehicle Security Professional credentials

$539.95

Buy on Amazon Price incl. tax, excl. shipping

Bestseller No. 4

Latest Version ECUs Programmer SM2Pro J2534VCI Read Write 67IN1 Dongle Suiatble for Efficient ECUs Programming Durable Diagnostic Tool Plastic ECUs Programmer Vehicle Repair Tool Engine Diagnostic

• Stay up-to-date with thelatest firmware and support of the SM2Pro J2534VCI ECUs programmer, ensuring reliable perform and optimalresults.
• The SM2Pro J2534VCI ECUs programmer is a trustedtool for professional technicians, offering comprehensive functionality and easy integration into your workflows.
• The SM2Pro J2534VCI ECUs programmer offersadvanced functionality for efficient and precise ECUs programming.
• With its 67IN1 without dongle & OBDcompatibility, the SM2Pro J2534VCI ECUs programmer provides a versatilesolution for read and write operations.
• Experienceseamless ECUs programming with the SM2Pro J2534VCI, designed to streamlines the read and write processes for enhanced efficiency.

$76.00

Buy on Amazon Price incl. tax, excl. shipping

Bestseller No. 5

Autel MaxiFlash VCI Kit, Bluetooth Vehicle Communication Interface, ECU Programming, SAE J2534 D-PDU RP1210 CAN FD 4 CAN Channels ISO22900, Work with MaxiSYS MS909 MS909EV MS909CV MaxiCOM Ultra Lite

• 【Autel MaxiFlash VCI】👉The MaxiFlash VCI is a bluetooth-enabled vehicle communication interface (VCI) and a J2534-1 and J2534-2 compliant pass-thru programming device. Compatible with the MaxiSYS MS909 advanced diagnostics tablet. The MaxiFlash VCI supports CAN FD, 4 CAN Channels, D-PDU, ISO22900-1 & ISO 22900-2 protocols and is RP1210 compliant.
• 【Programming Compatibility】👉The MaxiFlash VCI is a D-PDU, SAE J2534 & RP1210 compliant PassThru programming interface. Using the updated OEM software, it is capable of replacing the existing software/firmware in the Electronic Control Units (ECU), programming new ECUs, and fixing software-controlled drivability issues and emission issues.
• 【Communication Compatibility】👉The MaxiFlash VCI supports Bluetooth (BT), Wi-Fi, and USB communications. It can transmit vehicle data to the tablet with or without a cable connection. In open areas, the working range of the transmitter through Bluetooth communication is up to 328 feet (about 100 m). The working range of 5G Wi-Fi is up to 164 feet (50 m). If the signal is lost due to being taken out of range, communication will be restored once the tablet is within range.
• 👉The MaxiFlash VCI can be used with a Windows computer with applicable OE subscription for vehicle module programming and when connected to the MaxiSYS MS909 tablet for BMW and for Mercedes (compatible) vehicle module programming.
• 👉Includes One-Year Limited Warranty. This VCI Kit also includes an Autel Main Cable V2.0, USB 2.0 cable, and AC/DC adapter. 🚦If you have any other question, feel free to contact 📧 mbdh2022@outlook. com 📧

$1,049.00

Buy on Amazon Price incl. tax, excl. shipping

Bestseller No. 6

LAUNCH X431 PRO 5 Scan Tool: 2024 J2534 Reprogramming Tool, ECU Online Coding, Topology Mapping, Upgraded of X431 V+, Bi-Directional Diagnostic Scanner, with SmartBox 3.0 CANFD & DOIP, 2 Years Update

• 【Why Choose LAUNCH scanner X431 PRO5】It is the original LAUNCH X431 scan tool, the 2024 upgraded version of PROS V+, X431 PRO3 and V+ 4.0, which is a worthwhile investment for repair shops and mechanics. LAUNCH X431 PRO 5, all is set to OE-level standards with 1) J2534 ECU Programming & 50+ service same as PAD Series; 2) Bi-directional control + All system diagnostics as Snap-on scanner; 3) Online Coding functions directly connect to OEM server; 4) Top-notch Topology Mapping function
• 【J2534 Programming with Smart Box 3.0】 What is super SmartBox 3.0 VCI? Worth 1000$, Smart Box 3.0 is backed on new ISO9141/J1850/SAE J2610/CANFD/DOIP, which enables you to run 14x quicker data trans and advanced OEM J2534 reprogramming for B-MW, Ben-z, F-ord, Jaguar, Land Rover, GW, Volvo, etc. (please reach to us for more details). It also serves as a wireless VCI allowing the vehicle to transmit data to the diagnostic tablet without a physical connection.
• 【New Released Topology Mapping】Update your X431 PRO 5 to V 7.03.014 to gain Topology Mapping function. This advanced feature, typically found only on tools costing over $3000, provides a comprehensive view of a vehicle's data bus configurations, improving repair efficiency by up to 90%. With just one click, you can gain insights into the layout of a vehicle's system and clear any troubles. Compatibility with your vehicle's brand should be verified by checking the VIN before purchasing.
• 【LAUNCH X431 PRO 5 with Powerful 50+ Services】Especially designed for pro mechanics and big repair shops, Launch X431 scanner PRO5 is equipped with 50+ hot reset functions for 150 car makes which same as X431 PAD serious. Easy to navigate and help you do ABS Bleeding, TPMS Reset, Oil Reset, EPB Reset, Suspension, BMS, Injector Coding, IMMO, Power balance, Throttle Matching and more. 🚩Notice: we offer 2-year f ree update while other brands generally 1 year.
• 【A-ctive Test + ECU Coding】Come with appealing bi-directional control to troubleshoot all possible problems for full systems within 5 min.This LAUNCH X431 PRO scanner even develops all practical functions needed by all technicians:1) ECU Coding for replacing, match, relearn, recode new ECU modules;2) Online Coding for B-MW, VW, Porsche, Ben-z to surf OEM data;3) VAG Guided functions ease complex issues;4) Personalization & ADAS improving car performance and driving safety.

$1,499.00

Buy on Amazon Price incl. tax, excl. shipping

Last update on 2024-06-16 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.