RG3 RG4 RJ3 RJ4 Radio Enhancements – 2013-2014 Dodge Jeep Ram

“This site contains affiliate links for which OEMDTC may be compensated”

NUMBER: 08-103-15
GROUP: Electrical
DATE: October 30, 2015






RG3 RG4 RJ3 RJ4 Radio Enhancements



This bulletin involves inspecting and updating the radio software, if required.



2014 (WK) Jeep Grand Cherokee
2014 (WD) Dodge Durango
2013-2014 (ZD) Dodge Viper
2014 (KL) Jeep Cherokee
2013-2014 (DS) Ram 1500 pickup
2013-2014 (DJ) Ram 2500 pickup
2013-2014 (D2) Ram 3500 pickup
2013-2014 (DX) Ram Truck – Mexico


NOTE: This bulletin applies to vehicles equipped with one of the following radios.

  • Uconnect 8.4 AM/FM/DAB/BT/VOICE (sales code RG3).
  • Uconnect 8.4AN AM/FM/DAB/BT/NAV/VOICE (sales code RG4).
  • Uconnect 8.4 AM/FM/BT (sales code RJ3).
  • Uconnect 8.4N AM/FM/BT/NAV (sales code RJ4).


  • **Duplicate song titles may be displayed in USB mode.
  • Last track is displayed but next track is being played.
  • SD, USB or BTSA modes may become non-functional for a given ignition cycle.
  • Track names may be displayed twice in USB or SD media modes.
  • Voice Recognition command “Set Temperature” may not respond in Fahrenheit. United Kingdom (UK) Vehicle only.**
  • DAB (Digital Audio Broadcast) is inoperative.
  • Wrong routing for addresses with a longitude between 0 and -1 degrees.
  • Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software.
  • DAB preset list on the top of the screen doesn’t change while scrolling with steering controls.
  • Rear view camera jitter.
  • Tuner reception software enhancements.
  • HVAC temperature control enhancements.
  • SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only).
  • Battery drain due to the radio and cluster back-lighting staying on.
  • Postal Code smart speller logic enhancements (EMEA markets only).
  • AM/FM steering wheel mode switch button not working (LATAM markets only).
  • Navigation Lockout Disable while vehicle is in motion (EMEA markets only).
  • Removed network status indicators for SRT/APPS.
  • Voice Recognition (VR) says ‘cancel’ when starting (App) applications.
  • iPod would not resume playing after a VR session or phone call.
  • Removed the cell signal indicators in the SRT and Apps button on non-US vehicles.
  • rear camera may show a black screen for 3 seconds upon going to reverse.
  • Navigation would not start or would lose position.
  • Removal of parental control under Apps menu.
  • Turn by Turn navigation in the cluster set to ON by default.
  • Transfer button does not pick-up and transfer incoming call.
  • Some Russian letters are caps when they should be lower-case.
  • Touch screen locks up in navigation, when Russian is selected.
  • Address search availably when the vehicle is moving (EMEA markets only).
  • VR messages in Spanish talks to fast.
  • Recognition enhancement for Russian VR.
  • Hands free audio too low for non-amp vehicle (KL).
  • Intermittently “Registration expired” pop-up appears on display screen.
  • Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only).
  • Incorrect time to destination, when ignition is cycled.
  • Volume adjustment for navigation prompts, for phone call.
  • Incorrect rear to center fade displayed at start up.
  • Translation enhancements for French German and Spanish.
  • Right arrow doesn’t work for advancing through preset.
  • Map zoom level reduced.
  • Park sense audio tone stuck on.
  • While in rear media the browser knob is disabled.
  • Varies POI not available for navigation.
  • Postal code search not working in some markets.
  • Horn sounds when locked is missing in the settings menu.
  • Mute button out of sync with mute in the hands free phone.
  • Enhancements my for hands free phone locking up.
  • Enhancements to quick search.
  • Backup camera active guide lines are missing.
  • Sound horn when locking, missing.
  • Erratic Interior ambient lamp menu being displayed.
  • Remove auto entry/exit from menu.
  • Remove hill start assist from menu, when not available.
  • Russian keyboard enhancements.
  • Polish text update.
  • Black screen intermittently displayed.
  • VR teleprompter translations.
  • Splash screen not showing after remote unlock.
  • Translation enhancement for Spanish, German, French and Russian.
  • Russian letters are in caps when they should be in lower case.
  • Nav locks up when Russian is selected.
  • VR Spanish language talks to fast when giving instructions.
  • Arabic language added to some features (RJ3 RJ4 radios only).
  • VR enhancements for Russian.
  • Route guiding enhancements. HVAC display enhancements.



Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all audio systems are functioning as designed. If DTCs or symptom conditions, other than the ones listed above are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin.

If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure.


NOTE: Note: Software updates are now available for download to USB flash drive on the Uconnect web site and should be used instead of ordering a disc.

  1. Has the USB flash drive been created?
    • Yes >>> Proceed to Step #4.
    • No >>> Proceed to Step #2.
  2. Go to DealerCONNECT>Service>UCONNECT Information & Utilities> Uconnect Dealer software downloads to down load the files.
  3. If a security message appears “Do you want to view only the web page content that was delivered securely?” press ”NO” to continue, see ( 1).

NOTE: The Site is optimized for Microsoft Internet Explored 8 or 10. Use these software version if you encounter a problem downing load the Software.

NOTE: A Blank USB flash drive must be used to down load the software. Only one software update can be used on one USB flash drive.


Fig. 1 Pop-up Security MessageFig. 1 Pop-up Security Message

If this Pop-up appears, select “NO” to continue.

  1. With the engine running and radio powered on, insert the correct USB flash drive with new software into USB hub.
  2. The next screen display will have the old and new software levels. The radio will be updated to **15.26.1 **.
  3. **Is the radio software at or above 15.26.1?
    • Yes >>> Proceed to Step #7.
    • No >>> Proceed to Step #8.
  4. Does the vehicle have an active RRT 14-089?
    • Yes >>> Radio already has latest software. Use the Check Software Only LOP(18-60-02-DR) to close the active RRT.
    • No >>> This bulletins doesn’t apply. Normal diagnostic should be performed.**
  5. Press the soft key “Yes” to start the update.

NOTE: If the software update process is interrupted, aborted or failed, the process should be restarted.

NOTE: Do not cycle the ignition or touch the radio during the update process.

  1. The update may take 20 minutes, no other actions will be needed.
  2. After the update is done, the screen will display the software levels again.
  3. Press “No” and turn off the vehicle. Unplug the USB flash drive. Open and close thedrivers door and let the Bus go to sleep.

NOTE: Make sure to leave ignition off, do not press the brake, and do not reopen any doors, so the modules will go to sleep.

  1. Cycle the ignition one more time, turn the ignition on, then back off. Open and closethe drivers door and let the Bus go to sleep. This will complete the radio update. The bulletin has been completed.

NOTE: To get the SRT soft key to appear on the screen, it may take up to 3 or 4 key cycles.



Reimbursable within the provisions of the warranty.



Labor Operation No: Description Skill Category Amount
**18-60-02-HR Radio, Check Software Level and, Perform Software Update (0 – Introduction) 6 – Electrical and Body Systems 0.5


18-60-02-DR Radio, Check Software Level Only (0 – Introduction) 6 – Electrical and Body Systems 0.2 Hrs
**18-60-02-HS** Radio, Software – Create USB flash drive, From Uconnnect Website (One Time Only) (0 – Introduction) 6 – Electrical and Body Systems 0.2 Hrs


NOTE: The “One Time Only” LOP is used one time per dealer when down loading the software onto a USB flash drive. The dealer can only use the down load LOP, one time for each of the radios.

NOTE: The expected completion time for the flash download portion of this procedure is approximately 20 minutes. Actual flash download times may be affected by vehicle connection and network capabilities.



The dealer must choose which failure code to use. If the customer came in with an issue and the dealer found updated software to correct that issue, use failure code CC, for all other use failure code RF.

  • If the customer’s concern matches the SYMPTOM/CONDITION identified in the Service Bulletin, than failure code CC is to be used.
  • If an available flash is completed while addressing a different customer concern, failure code RF is to be used.
CC Customer Concern
RF Routine Flash



Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [62.29 KB]




Chrysler J2534 Application Overview


DRB III Emulator

Flash Availability - J2534/Pass Thru Device

Vehicle to Diagnostic Tool Reference Chart


Chrysler Recommended J2534 Devices

For Chrysler recommended J2534 device, see below table.

J2534 Device Firmware Version
CTC Vehicle Box * 1.9
UCAN 2 1.0
Blue Streak -2534 Global Programmer 2.10
Actia I+ME Passthru 2.07

* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).


Compatible J2534 Devices

RG3 RG4 RJ3 RJ4 Radio Enhancements - 2013-2014 Dodge Jeep Ram | small light CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
RG3 RG4 RJ3 RJ4 Radio Enhancements - 2013-2014 Dodge Jeep Ram | small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
RG3 RG4 RJ3 RJ4 Radio Enhancements - 2013-2014 Dodge Jeep Ram | small light CarDAQ-Plus
RG3 RG4 RJ3 RJ4 Radio Enhancements - 2013-2014 Dodge Jeep Ram | small light CarDAQ-M
RG3 RG4 RJ3 RJ4 Radio Enhancements - 2013-2014 Dodge Jeep Ram | small light VSI J2534 ECU Reprogrammer
RG3 RG4 RJ3 RJ4 Radio Enhancements - 2013-2014 Dodge Jeep Ram | small light

Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles

RG3 RG4 RJ3 RJ4 Radio Enhancements - 2013-2014 Dodge Jeep Ram | small light

RAP2 OEM J2534 Remote Reprogramming Tool

RG3 RG4 RJ3 RJ4 Radio Enhancements - 2013-2014 Dodge Jeep Ram | small light

BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI

RG3 RG4 RJ3 RJ4 Radio Enhancements - 2013-2014 Dodge Jeep Ram | small light

Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909

RG3 RG4 RJ3 RJ4 Radio Enhancements - 2013-2014 Dodge Jeep Ram | small light



Click on the link below to:

Download J2534 Application

(Install the wiTECH 2.0 J2534 Application on your computer)

Download the Setup Utility

(Configure your microPod/MDP device)

Launch wiTECH 2.0

(Once subscription and users are assigned to a tool please follow this link to access wiTECH)



Chrysler J2534 Manual

wiTECH Software




Bestseller No. 1
CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
  • ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
  • J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
  • TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
  • J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
  • FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
Bestseller No. 2
Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool, Vehicle Communication Interface,Work with Autel MaxiSYS Elite II, Elite, MS908, MS908S Pro, MK908 Pro II, MS908CV, MK908P and PC
  • 【As a multi-protocol Pass-Thru vehicle interface】MaxiFlash Elite is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device. Specially designed to provide users with convenient PC communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, MaxiFlash Elite offers the most significant features desired by OEM customers: reliability, fast performance and flexibility.
  • 【MaxiFlash Elite is an accessory tool for MK908P, MS908S Pro】Autel MaxiSys Elite to program ECUs on specific for BMW and for Benz vehicles, in case you lost the J-2534 programmer. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. The functions are NOT universally compatible. Please send VIN number to 🚘jmxd2022@outlook.com📧🚘 to check compatibility before your order. If need any supports, Please contact us.
  • 【Wireless with advanced networking functions】Built-In Wireless with advanced networking functions and data storage. Fast performance ensures reprogramming even the newest controllers & Internet upgradable and updatable. Autel MaxiFlash Elite is compatiable with MaxiSYS MS908S, MaxiSYS MS908S Pro , MaxiSYS MS908CV, MaxiCOM MK908, MaxiCOM MK908 Pro, MaxiSYS Elite, MaxiSYS Elite II and Personal Computer
  • 【SAE J2534-1 & J2534-2 Standards】Autel MaxiFlash Elite J2534 is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device, which performs standard PassThru J2534 functionality: Compatible with for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. Autel MaxiFlash J2534 is also specially designed to provide users with P-C communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, reliability and flexibility.
  • 【Supports simultaneous communication Definition in J2534-1】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed.Rugged aluminum case with non-slip rubber end caps, capable of withstanding harsh environment.
Bestseller No. 3
Latest Version ECUs Programmer SM2Pro J2534VCI Read Write 67IN1 Dongle Suiatble for Efficient ECUs Programming Durable Diagnostic Tool Plastic ECUs Programmer Vehicle Repair Tool Engine Diagnostic
  • Stay up-to-date with thelatest firmware and support of the SM2Pro J2534VCI ECUs programmer, ensuring reliable perform and optimalresults.
  • The SM2Pro J2534VCI ECUs programmer is a trustedtool for professional technicians, offering comprehensive functionality and easy integration into your workflows.
  • The SM2Pro J2534VCI ECUs programmer offersadvanced functionality for efficient and precise ECUs programming.
  • With its 67IN1 without dongle & OBDcompatibility, the SM2Pro J2534VCI ECUs programmer provides a versatilesolution for read and write operations.
  • Experienceseamless ECUs programming with the SM2Pro J2534VCI, designed to streamlines the read and write processes for enhanced efficiency.
Bestseller No. 4
Mongoose-Plus J2534 OEM Vehicle Interface Cable - Ford/Lincoln/Mercury OEM Reprogramming and Diagnostics
  • Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, & VW/Audi.
  • Supports Current & Earlier Vehicles: Enables diagnostics, programming and other “dealer” functions through OEM applications
  • NEW Bluetooth Wireless Options Available: Providing wireless connectivity between your laptop and the Mongoose-Plus
  • Expert Product Support: Staffed by technicians who understand vehicle repair and J2534 Pass‑Thru applications to help you with any technical setup questions
  • Key Registration and Immobilizer Support: Using NASTF Vehicle Security Professional credentials
Bestseller No. 5
OBDLink EX FORScan OBD Adapter
  • CUSTOM-DESIGNED FOR USE WITH FORSCAN and recommended by the FORScan Team
  • DEALERSHIP-LEVEL DIAGNOSTICS: OBDLink EX supports all Ford protocols, modules, and advanced features of FORScan
  • ELECTRONIC SWITCH allows FORScan to access all CAN buses simultaneously and enables advanced functions not possible with “toggle switch” adapters
  • MAXIMUM THROUGHPUT -- up to 20 times faster than “toggle switch” adapters
  • ROCK-SOLID CONNECTION avoids data corruption and dropped packets
Bestseller No. 6
VXDIAG VCX Nano GDS2 and Tech2Win Diagnostic Tool Compatible for GM/OPEL with Global Diagnostic Programming System GDS & GDS2 Blue
  • 🚗[Technical assistance] If you have any installation problems, download the installation manual. Or please contact us at any time. We can provide technical support and help you install software online
  • 🚗[Vehicle Coverage] Installation Tips: Please turn off anti-virus software before install. VXDIAG VCX NANO fully compatible with SAE-J2534-1 & SAE-J2534-2. All current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
  • 🚗[Functional] ●USB vehicle-to-PC connectivity●Supports Windows,XP●Supports Windows 7● CE and FCC compliance for hardware●Firmware Updatable. 【SPS】Service Programming System: ◎Passthrough programming on GM past model and Global A vehicles◎Increase reprogramming speed 20-70% and get ready to service new models.
  • 🚗[GDS] Global Diagnostic System: ◎New Diagnostic Application Software required for all GM Global Architecture (Global A) Vehicles. ◎GDS & GDS2 is software which runs on a specific PC. Updates received via TIS2Web.
  • 🚗[Efficient&Convenience] Quick access to vehicle data for maintenance or management reports.Quickly attaches to vehicle's diagnostic connector. Mixed fleet capabilities with broad protocol support.May be used with desktop PC or laptop. make sure your computer at least 4GB.Tech2win software only installed on 7 32bit computer and on physical system.Please download the latest vxmanager from vxdiag official website.

Last update on 2024-05-17 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

Leave a Comment

Share to...