Safety Recall U34 / NHTSA 18V-203 Water Intrusion – 2018 Alfa Romeo Stelvio

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March 29, 2018 NHTSA CAMPAIGN NUMBER: 18V203000

Rear Liftgate May Open Unexpectedly

Corrosion at the connectors may cause the liftgate to unintentionally open while moving at speeds of less than 3 miles per hour, allowing cargo to fall out of the vehicle, creating a road hazard and increasing the risk of a crash.

 

NHTSA Campaign Number: 18V203

Manufacturer ChryslereBay (FCA US LLC)

Components STRUCTURE

Potential Number of Units Affected 12,595

 

Summary

ChryslereBay (FCA US LLC) is recalling certain 2018 Alfa RomeoeBay Stelvio vehicles. Water may Leak into the wiring connectors for the rear liftgate and the liftgate-opening switch, causing corrosion.

 

Remedy

ChryslereBay will notify owners, and dealers will install additional protection against water leaking into the liftgate wiring connectors and switch, free of charge. The recall began April 25, 2018. Owners may contact ChryslereBay customer service at 1-800-853-1403. ChryslereBay’s number for this recall is U34.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


Revised (1) April 2018

Dealer Service Instructions for:

Safety Recall U34 / NHTSA 18V-203

Safety Recall U36 / NHTSA 18V-205

Water Intrusion

 

NOTE:  Revised Parts Information section.  Revised Step 3, Figure 17 and Figure 18 on page 18.  Revised NOTE on page 33.

Remedy Available ✔

 

2018(GU)Alfa RomeoeBay Stelvio

 

NOTE:  This recall applies only to the above built from April 12, 2017 through March 19, 2018 (MDH 041200 through 031900).

 

IMPORTANT:  Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these vehicles before retail delivery.  Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service.  Involved vehicles can be determined by using the VIP inquiry process.

 

Subject

For Safety Recall U34, the rear liftgate on about 12,500 of the above vehicles may experience deficiencies in the sealing and water management system in the rear liftgate applique and rear tail lamp that can result in water intrusion and subsequent corrosion in wiring connectors in the rear liftgate wiring harness and the liftgateopening switches. This corrosion may result in an unintended activation and opening of the rear liftgate door at vehicle speeds up to 3.1 MPH (5 km/h). An unintended activation and opening of the rear liftgate door may result in a loss of unrestrained cargo. Lost cargo may create a road hazard and could cause a following vehicle to crash without prior warning.

 

Subject (Continued)

For Safety Recall U36, A-pillar sheet metal joint and plenum sheet metal to the heating ventilation air condition box on about 12,500 of the above vehicles may experience sealing deficiencies which could result in water intrusion and subsequent corrosion in the body control module A-pillar connector and/or body control module component. This corrosion may result in illumination of one or more telltale lamps and/or a loss of windshield wiper function, and/or a loss of all exterior lighting, and/or loss of horn function and/or inadvertent turn signal activation.  In certain cases, a telltale may illuminate indicating an issue with the windshield wipers, auto headlights not operative and/or external lights not operative. In certain conditions, loss of windshield wiper function and/or exterior lighting may reduce driver visibility and could result in a vehicle crash without warning.

 

Repair

For Safety Recall U36, install additional sealing protection to prevent water intrusion for the body control module A-pillar connector and Body Control Module (BCM) (Section A).

For Safety Recall U34, install additional sealing protection to prevent water intrusion for the rear liftgate wiring connectors and switch (Section B).

 

Parts Information

DescriptionPart Number
Service Kit (See contents in table below)CSBJU361AA
Quantity:
Order one (1) service kit per vehicle.
The MOPAR RTV and self-vulcanizing tape shown below will be needed to perform the operating cycles shown below.

 

CSBJU361AA service kit includes the following components: 

DescriptionOperation Qty
Sponge pad (use 1 per vehicle)2 2
Double Securing Clip3 1
BCM Protective Cover4 1
Adhesive Cloth Tape5 5
Adhesive Sponge Profile5 1
Silicone Mastic5 1
Adhesive Base for Strip5 1
Cable Tie5 1

 

NOTE: The following components are not supplied in the kit and must be ordered separately. 

DescriptionPart Number
Mopar RTV Sealant
NOTE:  One tube of sealant will repair 5 vehicles.
(Approximately 0.6 ounces per vehicle)
4883971AC Safety Recall U34 / NHTSA 18V-203 Water Intrusion - 2018 Alfa Romeo Stelvio | small light
Self-Vulcanizing Tape, Roll
NOTE:  One roll of tape will repair 36 vehicles.
(Approximately 10 inches of tape per vehicle)
CSBJU362AA

 

To determine the claim reimbursement amount for sealant & tape, divide the dealer net part price by the amount of vehicles the part services and claim as NPN. 

 

Example of How to Claim Reimbursement for Sealant & Tape:

Description Part Number to Order Vehicles Serviced For Claim Administration Purposes:
Claim AsQuantity Per VehicleUnit Price to Claim
Sealant4883971AC Safety Recall U34 / NHTSA 18V-203 Water Intrusion - 2018 Alfa Romeo Stelvio | small light500000NPN1Dlr Net ÷ 5
TapeCSBJU362AA3600000NPN1Dlr. Net ÷ 36

 

Parts Return

No parts return required for this campaign.

 

Special Tools

The following special tools are required to perform this repair:

  • NPN
wiTECH micro pod II
  • NPN
Laptop Computer
  • NPN
wiTECH Software

 


1 Affected Product

Vehicle

ALFA ROMEOeBaySTELVIO2018

 


15 Associated Documents

Defect Notice 573 Report

RCLRPT-18V203-5077.pdf 215.758KB

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Recall Acknowledgement

RCAK-18V203-9676.pdf 247.506KB

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Manufacturer Notices(to Dealers,etc) – 04/06/2018 New Safety Recall Advanced Communication – U34

RCMN-18V203-3261.pdf 68.511KB

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ISSUED Renotification Notice

RCRN-18V203-5945.pdf 130.074KB

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Manufacturer Notices(to Dealers,etc) – Alfa RomeoeBay Stelvio Recalls – Reminders on U24, U34, and U36 By Mopar on Thursday, April 26, 2018

RCMN-18V203-9295.pdf 226.282KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-18V203-8210.pdf 311.627KB

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Manufacturer Notices(to Dealers,etc) – IMPORTANT! U34 Safety Recall Update By Mopar on Friday, April 27, 2018

RCMN-18V203-3209.pdf 225.992KB

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Manufacturer Notices(to Dealers,etc) – May 2018

RCMN-18V203-5749.pdf 208.666KB

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Remedy Instructions and TSB – Revised (1) April 2018

RCRIT-18V203-5974.pdf 2081.197KB

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Remedy Instructions and TSB – April 2018

RCRIT-18V203-7697.pdf 2068.468KB

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Recall Quarterly Report #2, 2018-3

RCLQRT-18V203-1859.PDF 211.248KB

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Manufacturer Notices(to Dealers,etc) – APRIL 2018

RCMN-18V203-8658.pdf 864.84KB

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Renotification Representative Copy

RMISC-18V203-1672.pdf 41.792KB

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Recall Quarterly Report #3, 2018-4

RCLQRT-18V203-4958.PDF 211.342KB

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Recall Quarterly Report #4, 2019-1

RCLQRT-18V203-4251.PDF 211.447KB

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