NHTSA Campaign Number: 15V393
Manufacturer Chrysler (FCA US LLC)
Components STRUCTURE
Potential Number of Units Affected 99,399
Water may Enter Power Liftgate Module
A short circuit in the liftgate control module may result in a fire.
Summary
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
Remedy
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is R27.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
Safety Recall R27 / NHTSA 15V-393
Power Liftgate Module
October 2015
Owner Notification Letter
Safety Recall Advanced Communication – R27
06/17/2015
Safety Recall Communication Guide 2016
7/7/16
Dealer Recall Communication Guide 2016
3/21/16
Dealer Recall Communication Guide 2016
3/16/16
Dealer Recall Communication Guide 2016
3/8/16
Dealer Recall Communication Guide 2016
1/19/16
Dealer Recall Communication Guide 2015
12/22/15
Dealer Recall Communication Guide 2015
12/8/15
Dealer Recall Communication Guide 2015
11/15
Dealer Recall Communication Guide 2015
11/2015
Dealer Campaign Order Management Guideline
9/4/2015
Renotification Notice
April 21, 2016
Communications Cover Letter
October 27, 2015
Communications Cover Letter
September 1, 2015
Recall Acknowledgement
July 8, 2015
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