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NUMBER: 23-040-15
GROUP: Body
DATE: October 31, 2015
SUBJECT:
Right Sliding Door Will Not Open From Exterior
OVERVIEW:
This bulletin involves replacing the right sliding door exterior handle and rerouting door cable.
MODELS:
2014 – 2015 | (VF) | Ram Pro Master |
NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA
NOTE: This bulletin applies to vehicles built on or before April 20, 2015 (MDH 0420XX).
SYMPTOM/CONDITION:
The customer may describe that the right sliding door may not open using the exterior handle.
DIAGNOSIS:
If the customer describes the condition, perform the Repair Procedure.
PARTS REQUIRED:
Qty. | Part No. | Description |
---|---|---|
1 | 06106950AA | Clip |
1 | 5RK14JXWAB | Exterior Door Handle assembly |
REPAIR PROCEDURE:
- Open right sliding door.
- Remove the trim panel. Refer to 23 – Body/Doors – Sliding/PANEL, Door Trim/Removal.
- Remove rubber bump stop (Fig. 1).
- Remove the interior door handle. (Refer to 23 – Body/Doors – Sliding/HANDLE, Interior/Removal) (Fig. 2).
- Remove four mounting nuts (1) to outer handle (Fig. 3).
Fig. 3 Door handle nuts
1 – Nuts
- Remove handle from vehicle and disconnect cable at exterior handle (Fig. 4).
- Remove the cable at the hold open latch from the lower area of the side door (Fig. 5).
- Disconnect interior door handle cable from the handle assembly (Fig. 6).
Fig. 6 Inside door handle cables
Fig. 7 Remove tape from foam
- Remove foam from cable (Fig. 8).
- Install additional clip to inside door (Fig. 9).
Fig. 9 Install additional clip
- Measure the distance from clip to clip and then subtract 102 mm (4.0 in) from the total measurement (Fig. 10).
Fig. 10 Measure distance from clip to clip
- Measure and mark the long foam that was removed to measurement (Fig. 11).
- Cut the foam at mark.(Fig. 12)
- Measure (Fig. 13) the remaining smaller length of foam and cut 185 mm (7.25 in) from the foam (Fig. 14). Then discard the excess cut piece of foam.
- Slide the 185 mm (7.25 in) piece of foam over the cable to the latch side (Fig. 15).
- Slide the larger piece of foam over the cable and connect cable to the clip toward the rear of the door (Fig. 16).
- Connect cable to the clip toward the front of the door and leave 51 mm (2.0 in) on each side from clips (Fig. 17).
NOTE: On earlier built vehicle the foam may be split; in this case tape the end of the foam to secure foam in place.
Fig. 17 Cable properly routed and secured
- Connect the blue cable to the handle assembly (Fig. 18).
Fig. 18 Door handle cables attached
- Route (Fig. 19) and connect the cable at the lower part from the side door (Fig. 5).
Fig. 19 Routing open latch cable through door
- Install the handle to the vehicle and engage cable at interior handle (Fig. 6).
- Install the four mounting nuts (1) to outer handle (Fig. 3). Tighten to 9 N·m (80 in.lbs).
- Install the interior door handle. (Refer to 23 – Body/Doors – Sliding/HANDLE, Interior/Installation) (Fig. 2).
- Install rubber bump stop ( 1). Tighten to 25 N·m (221 in.lbs).
- Install the trim panel. (Refer to 23 – Body/Doors – Sliding/PANEL, Door Trim/Installation).
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation No: | Description | Skill Category | Amount |
---|---|---|---|
23-42-15-93 | Handle, door outside – Replace Sliding Door- Right (1 – Semi-Skilled) | 6 – Electrical and Body Systems | 0.4 Hrs. |
FAILURE CODE:
ZZ | Service Action |
23-040-15
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