WARRANTY BULLETIN
NO: D-17-XX
DATE: March 20, 2017
PURPOSE:
To announce a new Vehicle Restriction program called “Cummins ECS Program” for select Cummins equipped vehicles. The program is designed to use both Technical Service Operations and Customer Care to proactively reach out to customers and ensure efficient repair of vehicles.
TIMING:
Effective March 27, 2017
ACTION:
This bulletin is being released in addition to Warranty Bulletin D-16-16 (Vehicle Restriction Program – Enhanced Customer Satisfaction (ECS)). The handling of the vehicles in the standard ECS Vehicle Restriction program remains unchanged.
Always verify vehicle component coverage through DealerCONNECT or wiADVISOR VIP prior to repairing any vehicle.
If the vehicle is part of the new Cummins ECS Program, the dealer must call Customer Care at 1-866- 275-1420 before proceeding with any non-Maintenance repair.
CHRYSLER | CHRYSLER | 9999 |
| DODGE | DODGE | 9999 |
| FIAT | FIAT | 9999 |
| JEEP | JEEP | 9999 |
| RAM | 1500 | 2009-2019 |
| RAM | 2500 | 2009-2018 |
| RAM | 3500 | 2007-2018 |
| RAM | 4500 | 2008-2018 |
| RAM | 5500 | 2008-2018 |
| RAM | C/V TRADESMAN | 2013-2016 |
| RAM | PROMASTER | 2014-2018 |
| RAM | PROMASTER 2500 | 2015 |
| RAM | PROMASTER 3500 | 2016 |
| RAM | PROMASTER CITY | 2015-2018 |
- One gallon of is used approximately every 300 miles
- A truck with a 20 gallon DEF tank can go up to 6000 miles between fill-ups
- When used in an SCR system will reduce the levels of NOx emissions of those engines
- Fit type: Universal
- One gallon of is used approximately every 300 miles
- A truck with a 20 gallon DEF tank can go up to 6000 miles between fill-ups
- When used in an SCR system will reduce the levels of NOx emissions of those engines
- Blue Def DEF002-2PK Diesel Exhaust Fluid, 2.5 Gallon, 2 Pack
- Meets GM Original Equipment specifications to be approved for use in GM vehicles as well as in non-GM diesel vehicles that have an SCR (Selective Catalytic Reduction) system to meet regulated NOx emissions (Based on EPA certification testing. Your actual emissions will vary based on several factors including temperature, terrain, and driving conditions).
- High quality formula is made from high purity urea and deionized water.
- Meets API regulations and ISO 22241 standard for purity and concentration
- Nozzles sold separately
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