WARRANTY BULLETIN
NO: D-17-XX
DATE: March 20, 2017
PURPOSE:
To announce a new Vehicle Restriction program called “Cummins ECS Program” for select Cummins equipped vehicles. The program is designed to use both Technical Service Operations and Customer Care to proactively reach out to customers and ensure efficient repair of vehicles.
TIMING:
Effective March 27, 2017
ACTION:
This bulletin is being released in addition to Warranty Bulletin D-16-16 (Vehicle Restriction Program – Enhanced Customer Satisfaction (ECS)). The handling of the vehicles in the standard ECS Vehicle Restriction program remains unchanged.
Always verify vehicle component coverage through DealerCONNECT or wiADVISOR VIP prior to repairing any vehicle.
If the vehicle is part of the new Cummins ECS Program, the dealer must call Customer Care at 1-866- 275-1420 before proceeding with any non-Maintenance repair.
CHRYSLER | CHRYSLER | 9999 |
| DODGE | DODGE | 9999 |
| FIAT | FIAT | 9999 |
| JEEP | JEEP | 9999 |
| RAM | 1500 | 2009-2019 |
| RAM | 2500 | 2009-2018 |
| RAM | 3500 | 2007-2018 |
| RAM | 4500 | 2008-2018 |
| RAM | 5500 | 2008-2018 |
| RAM | C/V TRADESMAN | 2013-2016 |
| RAM | PROMASTER | 2014-2018 |
| RAM | PROMASTER 2500 | 2015 |
| RAM | PROMASTER 3500 | 2016 |
| RAM | PROMASTER CITY | 2015-2018 |
- Meets GM Original Equipment specifications to be approved for use in GM vehicles as well as in non-GM diesel vehicles that have an SCR (Selective Catalytic Reduction) system to meet regulated NOx emissions (Based on EPA certification testing. Your actual emissions will vary based on several factors including temperature, terrain, and driving conditions).
- High quality formula is made from high purity urea and deionized water.
- Meets API regulations and ISO 22241 standard for purity and concentration
- Nozzles sold separately
- Blue Def DEF002-2PK Diesel Exhaust Fluid, 2.5 Gallon, 2 Pack
- Prime Guard DEF is a safe, environmentally friendly solution for Selective Catalytic Reduction
- Prime Guard DEF meets the stringent ISO 22241, AUS 32 and DIN 70070 standards for purity and concentration
- Prime Guard DEF is an ultrapure, formaldehyde-free, NOx reducing treatment specifically formulated for diesel engines equipped with SCR systems
- Prime Guard DEF is API certified, guaranteeing the quality and suitability for proper SCR operation
- Prime Guard DEF 2.5 Gallon single-pack box includes a dispensing nozzle for an easy pour
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