WARRANTY BULLETIN NO: D-16-28 (Rev. A) DATE: March 1, 2017 **********************Revisions are noted in Red********************** PURPOSE: To announce the addition of Exterior Mirrors to the Vehicle Digital Imaging Pre-Authorization program in an effort to collect, monitor and correct quality issues in a timely and efficient manner. TIMING: Vehicles received for repair from December 1, 2016 … Read more
WARRANTY BULLETIN NO: D-17-08 DATE: March 17, 2017 PURPOSE: To announce the Essential Flash Management feature. This new feature will provide a clear indication of what Flashes are required to be performed immediately. Key advantages include: Increases Service Campaign Flash completion for Recall, Customer Satisfaction Notice (CSN) and Rapid Response Transmittal (RRT) by highlighting … Read more
WARRANTY BULLETIN NO: D-17-XX DATE: March 20, 2017 PURPOSE: To announce a new Vehicle Restriction program called “Cummins ECS Program” for select Cummins equipped vehicles. The program is designed to use both Technical Service Operations and Customer Care to proactively reach out to customers and ensure efficient repair of vehicles. TIMING: Effective March … Read more
WARRANTY BULLETIN NO: D-17-12 DATE: March 31, 2017 PURPOSE: Mopar is updating the Shop Certification Program eligibility requirements to remain in alignment with the Customer First Award For Excellence (CFAFE) FFV requirements. Dealers that qualify for the Shop Certification Program will continue to receive a TASC allowance of 25%. The Shop Certification Program is … Read more
NUMBER: 02-002-16 GROUP: Front Suspension DATE: April 26, 2016 THIS BULLETIN SUPERSEDES SERVICE BULLETIN 02-007-15, DATED NOVEMBER 11, 2015, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE ADDITIONAL VEHICLE BUILD DATES. THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 15-110. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN’s HAVE BEEN … Read more