WARRANTY BULLETIN
NO: D-16-28 (Rev. A)
DATE: March 1, 2017
**********************Revisions are noted in Red**********************
PURPOSE:
To announce the addition of Exterior Mirrors to the Vehicle Digital Imaging Pre-Authorization program in an effort to collect, monitor and correct quality issues in a timely and efficient manner.
TIMING:
Vehicles received for repair from December 1, 2016 to December 31, 2017
ACTION:
The following repairs have been added and will now require Pre-Authorization through the Vehicle Digital Imaging Program under the Category “Special”:
- Exterior Manual Mirrors (LOP 23-04-10-XX)
- Exterior Mirror Cap (LOP 23-04-19-XX)
- Exterior Power Mirror (LOP 23-04-20-XX)
- Exterior Power Mirror (LOP 23-04-21-XX)
- Exterior Power/Heated/Folding Mirror (LOP 23-04-22-XX)
- Exterior Mirror Glass (LOP 23-04-25-XX)
- Exterior Door Mirror (LOP 23-04-27-XX)
- Exterior Mirror Bezel (LOP 23-04-28-XX)
Exterior Mirrors, Exterior Mirror Cap and Exterior Mirror Bezel replacements on all Model Year vehicles will require Pre-Approval. This Pre-Authorization will be administered through the Vehicle Digital Imaging Pre-Authorization program.
When submitting a Mirror request, select the Category of “Special” for submission.
A list of LOPs for repairs that require Vehicle Digital Imaging pre-authorization can be found in:
- DealerCONNECT>Service>Warranty Administration>Pre-Authorization Programs>Repair Pre-authorization LOP Checker
- COMDASH>Mopar Technical Service>Warranty Pre-Authorization Programs>Vehicle Digital Imaging LOPs Requiring Pre-Authorization.
Please ensure that all affected dealership personnel are aware of this bulletin.
WARRANTY OPERATIONS
CHRYSLER | CHRYSLER | 9999 |
| DODGE | DODGE | 9999 |
| FIAT | FIAT | 9999 |
| JEEP | JEEP | 9999 |
| RAM | 1500 | 2009-2019 |
| RAM | 2500 | 2009-2018 |
| RAM | 3500 | 2007-2018 |
| RAM | 4500 | 2008-2018 |
| RAM | 5500 | 2008-2018 |
| RAM | C/V TRADESMAN | 2013-2016 |
| RAM | PROMASTER | 2014-2018 |
| RAM | PROMASTER 2500 | 2015 |
| RAM | PROMASTER 3500 | 2016 |
| RAM | PROMASTER CITY | 2015-2018 |
NO: D-16-28
DATE: March 1, 2017
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Invisible Glass 91164-2PK Premium Aerosol Glass Cleaner Spray for Car Windshields and Windows, Automotive and Home Window Cleaner, Streak-Free, Ammonia-Free, Tint-Safe – 19 oz (Pack of 2)
- INVISIBLE GLASS CLEANER: Invisible Glass Cleaner is the #1 top seller in automotive for window and glass cleaning at home and in the car. Get a brilliant, streak-free shine that's instantly noticeable.
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Chemical Guys Streak Free Glass and Window Cleaner - Works on Glass, Windows, Mirrors, and Screens, Ammonia-Free and Safe on Tinted Windows, for Cars, Trucks, SUVs, and Home Use - 16 oz
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- REMOVES DIRT, GRIME, AND SMUDGES – Quickly eliminates fingerprints, dust, smoke film, and road grime for a spotless, streak-free finish every time.
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Windex Automotive Car Window and Glass Cleaner, Streak-Free Shine for Car Glass Exteriors, Tinted Windows, and Interior Electronics, 23 fl oz
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- SAFE ON TINTED WINDOWS: formula designed to be safe on all car glass interior and exteriors, including tinted windows
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- WHAT YOU'LL GET: One bottle of Windex Automotive car cleaner, with packaging designed to prevent damage and leakage during transit
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- Works on Interior & Exterior glass: Tackles tough exterior contaminants like road grime and bug splatter while also eliminating interior smoke film, haze, and protectant overspray for total cabin clarity.
- Safe for All Tinted Windows: Specially formulated to be gentle on all permanently tinted glass, so you can clean every window in your vehicle confidently without risking damage to your tint or surface finish.
- Quick & Easy Two-Step Application: Simply spray onto glass and wipe with a dry paper towel or 100% cotton cloth for an instant streak-free shine — no complicated steps, no buffing, no residue left behind.
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Invisible Glass 92164 Premium Glass Cleaner Spray for Car Windshields and Windows, Automotive and Home Window Cleaner, Streak-Free, Ammonia-Free, Tint-Safe – 22 fl oz
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- AMMONIA-FREE: This unique formula contains no ammonia, so it’s perfect for use on tinted and non-tinted glass
- CONVENIENT SPRAY BOTTLE: This 22-Ounce trigger spray bottle makes it easy to squeeze out every drop of glass cleaner for a brilliant shine on all glass surfaces in your car, truck, boat and RV. Perfect for use at home and the office tool
- SURFACES: Easily remove dirt, pet slobber, grease, fingerprints, sap, bugs and more from glass surfaces such as windshields, windows, and mirrors
- MADE IN USA: Proudly American-made, you can trust the quality and superior formula of this glass cleaner and window spray. It’s the best super window cleaner you can buy
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