WARRANTY BULLETIN
NO: D-16-28 (Rev. A)
DATE: March 1, 2017
**********************Revisions are noted in Red**********************
PURPOSE:
To announce the addition of Exterior Mirrors to the Vehicle Digital Imaging Pre-Authorization program in an effort to collect, monitor and correct quality issues in a timely and efficient manner.
TIMING:
Vehicles received for repair from December 1, 2016 to December 31, 2017
ACTION:
The following repairs have been added and will now require Pre-Authorization through the Vehicle Digital Imaging Program under the Category “Special”:
- Exterior Manual Mirrors (LOP 23-04-10-XX)
- Exterior Mirror Cap (LOP 23-04-19-XX)
- Exterior Power Mirror (LOP 23-04-20-XX)
- Exterior Power Mirror (LOP 23-04-21-XX)
- Exterior Power/Heated/Folding Mirror (LOP 23-04-22-XX)
- Exterior Mirror Glass (LOP 23-04-25-XX)
- Exterior Door Mirror (LOP 23-04-27-XX)
- Exterior Mirror Bezel (LOP 23-04-28-XX)
Exterior Mirrors, Exterior Mirror Cap and Exterior Mirror Bezel replacements on all Model Year vehicles will require Pre-Approval. This Pre-Authorization will be administered through the Vehicle Digital Imaging Pre-Authorization program.
When submitting a Mirror request, select the Category of “Special” for submission.
A list of LOPs for repairs that require Vehicle Digital Imaging pre-authorization can be found in:
- DealerCONNECT>Service>Warranty Administration>Pre-Authorization Programs>Repair Pre-authorization LOP Checker
- COMDASH>Mopar Technical Service>Warranty Pre-Authorization Programs>Vehicle Digital Imaging LOPs Requiring Pre-Authorization.
Please ensure that all affected dealership personnel are aware of this bulletin.
WARRANTY OPERATIONS
CHRYSLER | CHRYSLER | 9999 |
| DODGE | DODGE | 9999 |
| FIAT | FIAT | 9999 |
| JEEP | JEEP | 9999 |
| RAM | 1500 | 2009-2019 |
| RAM | 2500 | 2009-2018 |
| RAM | 3500 | 2007-2018 |
| RAM | 4500 | 2008-2018 |
| RAM | 5500 | 2008-2018 |
| RAM | C/V TRADESMAN | 2013-2016 |
| RAM | PROMASTER | 2014-2018 |
| RAM | PROMASTER 2500 | 2015 |
| RAM | PROMASTER 3500 | 2016 |
| RAM | PROMASTER CITY | 2015-2018 |
NO: D-16-28
DATE: March 1, 2017
Bestseller No. 1
Invisible Glass 91164-2PK Premium Aerosol Glass Cleaner Spray for Car Windshields and Windows, Automotive and Home Window Cleaner, Streak-Free, Ammonia-Free, Tint-Safe – 19 oz (Pack of 2)
- INVISIBLE GLASS CLEANER: Invisible Glass Cleaner is the #1 top seller in automotive for window and glass cleaning at home and in the car. Get a brilliant, streak-free shine that's instantly noticeable.
- DEEP-CLEANSING FOAM: This unique foam cleanser scrubs deep to remove road grease, grime, dirt, fingerprints, salt, mud, and more for glass so clean, you’ll think it’s invisible!
- CLEAR DRY FORMULA: There’s no streaks, no drips, and no mess thanks to the Invisible Glass Clear Dry formula. This unique formula contains no streaky soaps, scents, or dyes. Absolutely zero residue is left behind on your glass.
- SAFE FOR TINTED GLASS: Ammonia-free and perfect for all glass surfaces, including tinted windows, windshields, stainless steel appliances, and more.
- PROUDLY MADE IN THE USA: Invisible Glass is formulated, manufactured, and distributed in the USA. We use premium ingredients to deliver performance and reliability you can trust.
Bestseller No. 2
Windex Automotive Car Window and Glass Cleaner, Streak-Free Shine for Car Glass Exteriors, Tinted Windows, and Interior Electronics, 23 fl oz
- NEW WINDEX AUTOMOTIVE: Windex Auto Spray Cleaner lets you drive in comfort and confidence at your convenience
- STREAK-FREE SHINE: each use instantly removes dust, dirt, and stubborn smudges and fingerprints
- SAFE ON TINTED WINDOWS: formula designed to be safe on all car glass interior and exteriors, including tinted windows
- AMMONIA FREE: our ammonia-free formula is safe to use on all kinds of surfaces inside and outside your car, including tinted windows and dashboard electronics
- WHAT YOU'LL GET: One bottle of Windex Automotive car cleaner, with packaging designed to prevent damage and leakage during transit
Bestseller No. 3
Chemical Guys Streak Free Glass and Window Cleaner - Works on Glass, Windows, Mirrors, and Screens, Ammonia-Free and Safe on Tinted Windows, for Cars, Trucks, SUVs, and Home Use - 16 oz
- STREAK FREE GLASS CLEANER (CLD30016) – Professional-grade formula cleans glass, windows, and mirrors without streaks or residue, leaving crystal-clear visibility on automotive and household surfaces.
- SAFE ON TINTED WINDOWS – Ammonia-free formula is safe for factory and aftermarket tints; cleans without damaging delicate coatings on tinted or treated glass.
- MULTI-SURFACE PERFORMANCE – Works on automotive glass, mirrors, household windows, bathroom glass, screens, and more for versatile cleaning power.
- REMOVES DIRT, GRIME, AND SMUDGES – Quickly eliminates fingerprints, dust, smoke film, and road grime for a spotless, streak-free finish every time.
- EASY SPRAY AND WIPE APPLICATION – Spray directly onto the surface or a microfiber towel, wipe clean, and buff for perfect clarity in seconds.
Bestseller No. 4
Sprayway Glass Cleaner Foaming Aerosol Spray, 19oz, Pack of 2 | Ammonia-Free, Streakless, Fast-Acting | Cleans & Polishes Glass Surfaces | Fresh Scent, Removes Fingerprints, Dust, Dirt, Smoke Film
- Can be used on all glass surfaces
- Removes fingerprints, dust, dirt and smoke film
- Streakless with fresh fragrance
- Foaming action
- Ammonia free
Bestseller No. 5
Invisible Glass 92164-2PK Premium Glass Cleaner Spray for Car Windshields and Windows, Automotive and Home Window Cleaner, Streak-Free, Ammonia-Free, Tint-Safe – 22 fl oz (Pack of 2)
- POWERFUL GLASS CLEANER FOR CAR AND HOME: High-performance glass cleaner removes fingerprints, smudges, grease, and road film from windows and windshields for a crystal-clear, streak-free finish.
- CAR WINDOW AND WINDSHIELD CLEANER: Cleans windshields, windows, and glass surfaces inside and out, cutting through haze and buildup without residue or streaks
- EASY SPRAY-ON CLEANING: Designed for controlled spray application that evenly coats glass surfaces, lifting dirt and grime for fast wipe-off and streak-free results with less mess and wasted product
- SAFE FOR TINTED GLASS: Ammonia-free formula cleans inside windshields and car windows without haze or film, making it safe for factory and aftermarket window tint.
- PROUDLY MADE IN THE USA: Invisible Glass is formulated, manufactured, and distributed in the USA. We use premium ingredients to deliver performance and reliability you can trust.
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