DIPAP Requirements - Addition of Exterior Mirrors - FCA

WARRANTY BULLETIN

NO: D-16-28 (Rev. A)
DATE: March 1, 2017


**********************Revisions are noted in Red**********************

PURPOSE:

To announce the addition of Exterior Mirrors to the Vehicle Digital Imaging Pre-Authorization program in an effort to collect, monitor and correct quality issues in a timely and efficient manner.

 

TIMING:

Vehicles received for repair from December 1, 2016 to December 31, 2017

 

ACTION:

The following repairs have been added and will now require Pre-Authorization through the Vehicle Digital Imaging Program under the Category “Special”:

  • Exterior Manual Mirrors (LOP 23-04-10-XX)
  • Exterior Mirror Cap (LOP 23-04-19-XX)
  • Exterior Power Mirror (LOP 23-04-20-XX)
  • Exterior Power Mirror (LOP 23-04-21-XX)
  • Exterior Power/Heated/Folding Mirror (LOP 23-04-22-XX)
  • Exterior Mirror Glass (LOP 23-04-25-XX)
  • Exterior Door Mirror (LOP 23-04-27-XX)
  • Exterior Mirror Bezel (LOP 23-04-28-XX)

Exterior Mirrors, Exterior Mirror Cap and Exterior Mirror Bezel replacements on all Model Year vehicles will require Pre-Approval. This Pre-Authorization will be administered through the Vehicle Digital Imaging Pre-Authorization program.

When submitting a Mirror request, select the Category of “Special” for submission.

select the Category of “Special” for submission

A list of LOPs for repairs that require Vehicle Digital Imaging pre-authorization can be found in:

  • DealerCONNECT>Service>Warranty Administration>Pre-Authorization Programs>Repair Pre-authorization LOP Checker
  • COMDASH>Mopar Technical Service>Warranty Pre-Authorization Programs>Vehicle Digital Imaging LOPs Requiring Pre-Authorization.

Please ensure that all affected dealership personnel are aware of this bulletin.

WARRANTY OPERATIONS


MAKE MODEL YEAR
CHRYSLER CHRYSLER 9999
DODGE DODGE 9999
FIAT FIAT 9999
JEEP JEEP 9999
RAM 1500 2009-2019
RAM 2500 2009-2018
RAM 3500 2007-2018
RAM 4500 2008-2018
RAM 5500 2008-2018
RAM C/V TRADESMAN 2013-2016
RAM PROMASTER 2014-2018
RAM PROMASTER 2500 2015
RAM PROMASTER 3500 2016
RAM PROMASTER CITY 2015-2018

NO: D-16-28
DATE: March 1, 2017

https://www.nhtsa.gov/recalls?nhtsaId=10140011

https://static.nhtsa.gov/odi/tsbs/2017/MC-10140011-9999.pdf

Download (PDF, 372KB)


 

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Last update on 2019-08-06 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-08-06 / Affiliate links / Images from Amazon Product Advertising API

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