DATE: March 17, 2017
To announce the Essential Flash Management feature. This new feature will provide a clear indication of what Flashes are required to be performed immediately. Key advantages include:
- Increases Service Campaign Flash completion for Recall, Customer Satisfaction Notice (CSN) and Rapid Response Transmittal (RRT) by highlighting those Flashes that need to be addressed immediately.
- Improves Customer Satisfaction by not applying updates that may change the operation of the vehicle’s behavior and cause customer confusion.
Effective April 17, 2017
Flashes available for vehicle updates will be categorized as either Essential or Symptom Based.
An Essential Flash is required by service instructions described in a Recall, CSN and RRT Bulletin. wiTECH and wiADVISOR will identify an Essential Flash. To help manage the growing complexity of our FCA vehicles, wiTECH has changed to show a “blue” lightning bolt for an Essential Flash.
- wiTECH will now show a “blue” lightning bolt for an Essential Flash and a “green” lightning bolt for the Symptom Based Flash.
Symptom Based Flash
When a customer has a symptom or concern that their vehicle is operating or exhibiting a condition that is identified in an applicable Service Bulletin, the Symptom Based Flash may be performed based on the recorded customer’s concern.
All claims for Flashes are required to be submitted to Warranty Global Claims System for processing and payment.
Essential Flash (new feature)
Essential Flashes identified by wiADVISOR and wiTECH will still be able to be processed using AutoPay or the Quick Claim Builder Application.
Symptom Based/Customer Concern Flash
In cases when it is required to perform a Symptom Based Flash to resolve a customer concern, dealers must select the following Failure Code when requesting warranty reimbursement (CC –Customer Concern). The “CC” Failure Code will be available in the Failure Code dropdown list for Flash repairs.
Symptom Based Flashes are not eligible for AutoPayor Quick Claim Builder. These claims must be entered through Claim Entry in DealerCONNECT or batch submitted through your DMS with the 3 C’s (Customer’s Concern, Cause and Correction) narrative.
NOTE: Effective April 17, 2017, claims that do not have the recorded customer’s concern that lead to a Symptom Based Flash being performed, are subject to chargeback.
This CC Failure Code does not apply to Recall or Mopar claim types. CC -Customer Concern Flashes covered by the customer’s MVP plan are subject to the plan deductible.
The actions released within this Warranty Bulletin supersede previous Flash warranty policy.
Please refer to Service Bulletin 04-001-17 for additional Failure Code change in formation.
Please ensure that all affected dealership personnel are aware of this bulletin.
Frequently Asked Questions
Q: Why has FCA decided to release this new approach for Flashes?
A: The new strategy is intended to improve customer satisfaction by not applying Flash updates that may change the operation of the vehicle’s behavior and cause customer confusion and dissatisfaction. Flashes will be bundled and released by Engineering as necessary. This new approach and feature will lead to increased Service Campaign completion. FCA’s new Flash Strategy is aligned with other OEMs.
Q: What should I do with my customers who expect to have all their software updated in the same fashion their PC gets updated?
A: The Essential Flash management feature prioritizes those Flashes deemed Essential to fix known operating issues and to bring the vehicles up to the latest software level.
Q: What should I do with a customer who is not experiencing issues of a Symptom Based Flash, but (based on high incident of other customers experiencing the problem) will likely experience the problem?
A: Only Essential Flashes should be proactively completed. FCA monitors all Flashes and if necessary can change Symptom Based to Essential Flash.
Q: Should I be prompting my customer if they are experiencing any issues outlined in a Symptom Based Flash?
A: No. Dealers should not solicit issues that the customer hasn’t raised.
Q: Will this affect the training level of who can do a Flash?
A: All Warranty repairs are independently determined on Skill Categories and training levels required. This new feature does not change the required Skill Category.
Q: How do we handle add-on repairs that may be discovered during the initial repair? An example would be if a vehicle comes in with a power window concern while diagnosing the repair the technician discovers a radio that continues to fail and there’s a Flash to correct it but is not part of the initial customer concern.
A: Add-on repair policy must always be followed for Warranty repairs. Customer concerns must be noted on the Repair Order. Dealers will be monitored to ensure add-ons are not standard practice.
Q: Will wiADVISOR continue to display all available Flashes?
A: No, wiADVISOR will display Flashes essential to update for customer satisfaction.
Q: If wiADVISOR displays that Flashes are available,is it okay to add them to the Repair Order as we do today?
A: Yes. All Flashes shown on wiADVISOR can be performed as a routine Flash the same as today.
Q: Some Flashes wiADVISOR is showing are actually displaying as a Green Symptom Based Flash on wiTECH; are we ok to perform a routine Flash as we do today?
A: Yes. This case will only occur for several months during a transition period.In this case,the wiTECH Green Symptom Based Flash will not prompt for a Customer Concern,which means it is okay to perform the routine Flash as you do today. If wiTECH does prompt for a Customer Concern, you can only perform the repair after you have entered the accurate customer concern.
Q: What are the requirements for claim payment and will I get charged back?
A: Dealers need to follow the Warranty Administration Manual (WAM) for claim processing. Chargebacks may be applied to claims submitted without the customer’s concern that lead to a Symptom Based Flash being performed.
Q: Isn’t the technician best qualified to determine whether or not a Symptom Based Flash should be
A: Yes, the technician must determine if a Symptom Based Flash is required based on the customer’s concern. Symptom Based Flashes are to fix issues only when a customer concern is present.
Q: What should I do when a customer has a recorded symptom, a Symptom Based Flash is available, but not for the symptom the customer described? Diagnostics did not uncover the cause and the technician thinks the Symptom Based Flash may resolve the issue.
A: Technician should call STAR for guidance before performing the Symptom Based Flash on the vehicle.
DATE: March 17, 2017
Chrysler Recommended J2534 Devices
For Chrysler recommended J2534 device, see below table.
|J2534 Device||Firmware Version|
|CTC Vehicle Box *||1.9|
|Blue Streak -2534 Global Programmer||2.10|
|Actia I+ME Passthru||2.07|
* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).
Compatible J2534 Devices
- 👍【SAME AS MK908P & BETTER TECH SUPPORT】 MS908S Pro has EXACTLY the same diagnostics and service functions as MK908P and Autel MaxiSys Elite. Unlike online product MK908P, MS908S Pro is a mature product that has been tested and approved by workshops across US! NOTE: MS908S Pro is for North & South America only, and support English only.
- 👍【J-2534 ECU PROGRAMMING】Autel MaxiSys MS908S Pro is a professional automotive diagnostic scanner that utilizes powerful Cortex A7+A15 six-core processor that can perform OE level all systems diagnostics and various special functions. With J2534 ECU Programming Device included, it is capable of replacing the existing software & firmware and programming new ECUs(PCM, ECM) for specific BMW and Benz.
- 👍【25 SPECIAL FUNCTIONS FOR PROS】 Autel MS908S Pro is an advanced auto scan tools that can perform various special functions: Oil Reset, EPB reset, DPF Regen, ABS Bleed, SAS, Battery Registration, Injector Coding, Power Balance, Crankshaft Variation Learn and etc. NOTE: Special Functions are NOT universally compatible. Pls send VIN to 🚘auteldirect @ outlook . com🚘 to check compatibility before purchase.
- 👍【EXTENSIVE VEHICLE COVERAGE】 MS908S Pro diagnostic scanner computer covers more than 80 US, Asian and European vehicle makes. The scan tool can work on most OBDII-compliant vehicles to locate check engine issues, 80+ makes and models to scan all available systems. For special functions, coverage varies across vehicles, please send VIN number to 🚘auteldirect @ outlook . com🚘 to check compatibility first.
- 👍【HASSLE-FREE PURCHASE】 Autel MaxiSys MS908S Pro car scanner comes with 12 Months FREE software updates and services and is backed by Amazon 30 Day Return Policy. If there are any issues or concerns, please contact us directly via 🚘auteldirect @ outlook . com🚘 for prompt tech support and best after-sales services! Purchase now to solve drivability issues, emission issues and save both time & money.
- 🚩🚩【2 Years Free Update, More effective than Autel MK908P/MS908S Pro】Autel MaxiSys Elite 2-year free update version, with the same functions and updated hardware from Autel MS908S Pro/MK908P, priced at $2900, making itself the most cost-effective high-end diagnostic scanner in Autel product line. (MS908S Pro/MK908P+2nd year update fees=$2399+$1295).
- 🚩🚩【Elite-Live Up to Its Name】 As the updated version of Autel MK908P/MS908CV, the MaxiSys Elite is more economical than Ultra which costs you 2000 bucks more. The flagship-product- MaxiSys Elite has equipped with a set of solid hardware such as ✅ Quad-core Processor- NVIDIA Tegra 4, ✅ 2GB RAM & 64GB ROM, ✅ 9.7” Retina display with ✅ 2048X1536 resolution,✅ Android 4.4.4 OS, ✅ 15400mAH battery, etc. We have prepared almost everything just to smooth a path for your vehicle diagnostic process.
- 🚩🚩【ECU Programming & Coding】To bring out your potential and maximize the profit, the MaxiSys Elite has featured two essential functions-ECU Coding & Programming which empowers you to 👍 program the blank ECUs, 👍 match the components, 👍 reflash the second-hand ECUs, 👍 flash the hidden functions. And also, you can pass thru the gateway to access online data, because the Elite is compatible with J2534 interface. 👉NOTE: ONLY SUPPORTED IN U.S. MARKET.
- 🚩🚩【36+ Special Functions & Full-System Diagnosis】The 36+ special functions can help you cope with variety of DTCs as easy as ABC. Here is a list of commonly used special functions, maybe you can find something you’ve been looking for👉: Oil Light Reset, Steering Angle Reset, Injector Coding, ABS Bleeding, TPMS Reset, EPB Reset, Suspension Reset, etc. As for the full-system diagnostic, the Elite allows you to root out the problems hidden in the onboard systems such as👉 PCM, ECM, EPS, PDM, BCM, TPM, SCCM, RADIO, etc.
- 🚩🚩【Online Functions & Active Test】The MaxiSys Elite also provides you with some high-end functions which helps you to pass-thru the gateway to access online vehicle repair data for instance the online coding for VW, Audi, Porsche, Benz, BMW and the online configuration for Renault and so on. To help you to build a bridge to mutual communicate with the onboard systems, the active test can send the orders to ECUs and control the onboard modules such as PDM, SMF, RSM, TCU, etc.
- 🎉【ECU Programming +Same Functions as Maxisys Elite】Coming with J2534 ECU programming device, Autel MK908P is competent for ECU programming specific BENZ/ BMW. EXACTLY the same functions as Autel MaxiSys Elite, making itself the most cost-effective high-end diagnostic scanner in Autel product line. The 2021 Newest intelligent automotive diagnostic scan tool is specially designed for mid-scale or large-scale workshops and vehicle repairing houses.
- 🎉【Online Functions + Active Test】: There is online coding for VW, Audi, Porsche, Benz, BMW. Online configuration for Renault is unique among diagnostic industries. Besides, Autel MK908P features Bi-Directional Control (Active Test) to request information or command an actuator to perform specific tests, like cycling the a/c clutch on and off, perform an evaporative emissions leak test and more tests to solve the specific repairing work.
- 🎉【All-system Diagnose + 36 Service Functions】: Provided with full-systems diagnosis (ABS, SRS, Engine, Transmission, Brake System, Emission System, Fuel system, Light system, Wiper System, etc.). MaxiSys Pro MK908P also offers another 36+ service functions to help your repairing work faster, easier, and more professional. These service functions include immo keys/throttle/injecor coding/trans adaption/suspension/tyre retrofit/DPF/brake bleed/oil reset and more.
- 🎉【Common + Luxury Car Makes Coverage】MK908P is designed for repairing store, thus it enjoys extensive coverage for almost all car makes. Firstly, it has a wide range of compatibility for over 80 brands in the US, Europe and Asia. Besides, you have access to the newest model with fast-release software update. Moreover, There are basic diagnostic functions and most service / special functions compatible with Lamborghini, Ferrari, Aston Martin and Maserati etc.
- 🎉【Advanced Hardware + Reliable Service】As the advanced version of MS908P, MS908S, MS908E, MS908PS PRO, Autel MK908P runs much faster with android 4.4 OS, hexa-core processor, KitKat operating system, 2GB RAM & 64GB on-board memory, 10.1 inches LED screen ,20+ adapters and cables. 1-year free update, 12-month warranty, 30-day free return fees, 24-hour after-sales service are offered and promised.
- [J2534 COMPLIANT] - The Mastertech II is a J2534-1 and J2534-2 compliant VCI for OEM reprogramming and diagnostic applications
- [FULLY VALIDATED BY TOP 6 OEMS] - Mastertech II has been fully validated to operate with the top 6 OEM reprogramming applications: GM, Ford, FCA, Nissan/Infinity, Honda/Acura, and Toyota/Lexus
- [PRE-CONFIGURED] - The pre-configured wireless and wired connections make it quick and easy to connect to a vehicle from your PC (requires PC compliant with OE specifications and software)
- [RIGHT TO REPAIR] - Supports 'Right to Repair' (R2R) initiatives
- [COMPREHENSIVE KIT] - Kit includes: VCI, WiFi adapters (wireless PC to VCI), J1962 Cable (connect to vehicle), USB cable (connect to PC for firmware updates and setup), and Quick Start Guide
- [J2534 Programming and Coding]: The Autel MK908P has featured both SAE J2534-1 and J2534-2 reprogramming standards, which means it allows you to reprogram emissions-related controllers and, in some cases, diagnose vehicles with factory functionality. And it can conduct OE-level diagnostic for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS, and BMW 3G. Compare with Autel Elite and other tablet scanners, the MK908P has a higher cost performance.
- [Active Test]: The Active Tests, also known as Bi-directional control, empowers you to command the ECUs to perform in-depth tests in specific systems and helps you track down the problems. E.g., the MK908P can work as a controller to roll up and down the windows and help you locate whether the problem is with window controllers or window motors.
- [30+ Special Function & Full-System Diagnosis]: The Full-System Diagnosis supports you in diving into each individual system and finding out the problems without missing out any tiny details. Here are the systems that MK908P can pay a visit: Engine, Transmission, Airbag, ABS, ESP, TPMS, Immobilizer, etc. More than 30+ functions have been packed on MK908P to help you deal with various types of issues. Such as oil reset, EPB, TPMS, BMS, brake bleeding, IMMO, SAS, DPF, etc.
- [Worldwide Vehicle Coverage]: The MK908P is tailored for workshops and pro mechs to help you with the business you build with your bare hands. The worldwide vehicle coverage gives you the confidence to face a variety of vehicle models and brands. It has compatible with most Asian, EU, and US brands. With later updates, it will also support you to run thorough diagnostic on many luxury brands such as Lamborghini, Ferrari, Aston Martin, etc.
- 👍【Works with Autel MK908, MS908(S/Pro), MK908P, MaxiSys Elite】Autel J2534 work with these tools to program ECUs on specific BMW/ BENZ for specific functions. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. If need any supports, contact us via: 🚘auteldirect @ outlook. com🚘 !
- 👍Fully compatible with both SAE J2534-1 and J2534-2 reprogramming standards and performs standard Pass Thru J2534 functionality. To check compatibility, please contact🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
- 👍Compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
- 👍Built-In Wireless with advanced networking functions and data storage. Fast performance ensures reprogramming even the newest controllers & Internet upgradable and updatable.
- 👍Attention: 1. After you ordered and received the J2534, please send us both of the S/N(12 digits, at the back of the device) of the J2534 and your MK908(P) /MS908S (Pro)/ Maxisys Elite to us to bind the two device together. 2. The functions are NOT universally compatible. Please send VIN number to 🚘auteldirect @ outlook . com🚘 to check compatibility before your order.
- Advanced Diagnostic Scanner for ECU Programming : MK908P has been designed to perform some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs. Form some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz
- Comprehensive Features : Besides Coding and ECU programming functions, the scan tool supports reprogram keys, Bi-directional control, active test, ABS bleeding, complete capabilities for codes, live data, actuation tests, adaptations, prints out recorded data with Wi-Fi. Warm tips Benz-14 & Chang'an-3 Adapters only for UK version, not US version
- User Friendly : The live data stream displayed the real time PID data from ECU and the displayed data included analog inputs and outputs, digital inputs and outputs and system status information broadcast. The graphic display greatly improved the readability and understandability of above parameters. This is definitely a perfect scan tool for enthusiasts interested in knowing how their car is running
- Easy to Operate : The hardware can equal to a best rank android tablet in the market and that made the whole diagnostic procedure more quickly and precisely. Maxisys platform, cloud-based Maxisys provide a large amount of data about the diagnosis and repair advices, that’s really helpful, whenever you encounter problems, you can find solutions from it
- Compatible with Some Add-ons : Combination with Oscilloscope Maxi Scope MP408 and Digital Inspection Cameras MV108, the power of this tool is amazing and the detail you receive about every component of the vehicle makes pinpointing a problem painless. Affordable combination of MS908P and TS601 supports TPMS programming, which turns into a powerful diagnostic tool.
- 🚗【2021 Newest, Updated of MaxiSys MS908S Pro】: Unlike MaxiSys MS908S pro, MK908P has no IP limitation, making itself a worldwide popular auto diagnostic scanner. It is compatible with over 100,000 car models, enjoys 99% compatibility in car market. Updated from MS908S pro, MK908P was equipped with advanced hardware from the Samsung Exynos Hexa-core processor and Android 4.4.2 OS for quick and comfortable car diagnostics. In addition, except for English, MK908P supports another 14 languages.
- 🚗【Same as Maxisys Elite, Powerful ECU Coding】: With just the same function as Autel Maxisys Elite, upgraded of MS908S PRO, MS908E, MK908, Autel scanner MK908P is much more cost-effective. OE-level obd2 scan tool MK908P supports coding functions on 99% vehicle makes. The online coding is compatible with VW & Audi & Porsche & Benz/BMW, and its online configuration for Renault is unique among the diagnostic industries.
- 🚗【30+ Service Functions, All-in-one Auto Scanner】: J2534 reprogramming tool MK908P enjoys 30+ professional maintenance functions like Oil Reset, EPB, BMS, SAS, DPF, TPMS, and IMMO Service, etc. All these 30+ service functions are compatible for 99% cars in the market. Same as expensive snap on scanners, Autel 908P Provides with OE-level full-systems diagnosis to include ABS, SRS, Engine, Transmission, Brake System, Emission System, Fuel system, Light system, Wiper System, etc..
- 🚗【Wider Vehicle Coverage, Best Choice for Repairing Shops】: OBD2 scanner Autel MK908P has wider vehicle coverage for more than 80+ US, Asian and European vehicle makes, ideal for experienced mechanics and garage to do professional repairing and maintenance. With luxury car makes coverage, basic diagnostic functions and most service functions of MK908P are compatible with Lamborghini, Ferrari, Aston Martin and Maserati etc.
- 🚗【More High-end Functions, Meet All Your Needs】: Besides offering comprehensive OE-level diagnostics, Autel Maxisys Pro MK908P also offers high-end guided functions which are compatible with VAG group. Power balance and offline coding can be supported on Ford. Proxy alignment is there for Fiat. Hiding / customization / personalization functions are available for car makes such as BWM, VAG, Toyota etc.
- 【2021 Scanner for Heavy-Duty Vehicles】:Here we present you the Autel Maxisys MS908CV—a high-end diagnostic tool tailored for commercial vehicles such as semi-trucks, light-duty trucks, buses, construction vehicles, agricultural vehicles and supports 80+ brands. The official updates can always keep the scan tool up with the trends so as to meet the needs of workshops and pro mechs. As an official authorized Autel scanner, stick to the old rules, 365 days QA and 24/7 technical support.
- 【25 Special Functions + 23 Adaptation Functions】:Get the right tool, get the things done. In total we’ve packed 25 service functions such as Oil Reset, SAS Rest, ABS Reset, for normal passenger cars and 23 adaption functions such as O2 Sensor Calibration, DPF Regeneration, Fuel Pressure Adaptation, for commercial vehicles. And those functions work perfectly for the 99% of commercial vehicles in the U.S. market for instance Freightliner, Kenworth, Peterbilt, International, Volvo, etc.
- 【ECU Coding & J2534】:Heavy-duty scanner MaxiSys CV empowers you to match modules with components, flash the hidden functions, and customize the OE-settings and it’s compatible with light-duty trucks and semi-trucks such as: Ford F-series, RAM Trucks, Scania, Mercedes, Iveco, etc. The J2534 ECU programming will no longer be a problem once you have the MS908CV in your hands. It acts as a pass-thru device and help you pass-thru the gateway to access the data for coding.
- 【Full-System Diagnostic】:To help you root out the problems hidden underneath the hood, Autel diagnostic scan tool MS908CV can conduct a full-system diagnostic and present you with the full details about DTCs. Here are some on-board system it can dive into, such as Engine, AT, ABS, SRS, IMMO, air conditioning system, steering angle system, air suspension system, etc. Once the diagnostic is complete, you can access further details from waveform data stream or the health status report.
- 【Active Test & Relearning】: Autel Scanner MaxiSys CV is a bridge for you to mutual communicate with on-board modules and conduct active tests to track down the problems. Cylinder deactivation test, on-board electronic components test, cylinder compression test, all of those complex tests can be done with Autel MS908CV. And also the MS908CV can read the injectors QR code and match them with ECU once the replacement is done. There is still a lot more waiting for you to find out.
- [Vehicle Coverage] One device Compatible for Ford and Compatible for Mazda, Support vehicle till 2018 year. (Can't Support Ford F-150 ). Support Automatic Vehicle Recognition.
- [ECU Functions] Programming & Installation of new ECUs (PCM, ABS, Instrument Cluster, Air Bag, Fuel Pumps, etc.). Live Data-stream with Recording & Playback Functions for Main ECUs. New Software Re-flash for Existing ECUs.
- [Functional] Connect via USB. Support Read & Clear Diagnostic Trouble Codes (DTCs); Set, Adjust or Remove Speed Governors; Steering Angle Resets, Guided Fault Finding&All Other Dealer Functions.
- [Update] Update by CD with Unlocked Firmware. ★Please Note: If you have any problem when you install the software, please feel free to contact us, our technology team will provide customers service to help you solve the problem. Multilingual: Support English/German/French/Italian/Spanish/Dutch/Slovenian/Finnish/Danish/Norwegian/Portuguese(European)/Portuguese(Brazil).
- 🚩Firmware support update online. If you have any problem, please fell free contact to us, we will help you fix it by TeamViewer or message support.
Last update on 2021-10-26 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-10-26 / Affiliate links / Images from Amazon Product Advertising API