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WARRANTY BULLETIN
NO: D-17-XX
DATE: March 20, 2017
PURPOSE:
To announce a new Vehicle Restriction program called “Cummins ECS Program” for select Cummins equipped vehicles. The program is designed to use both Technical Service Operations and Customer Care to proactively reach out to customers and ensure efficient repair of vehicles.
TIMING:
Effective March 27, 2017
ACTION:
This bulletin is being released in addition to Warranty Bulletin D-16-16 (Vehicle Restriction Program – Enhanced Customer Satisfaction (ECS)). The handling of the vehicles in the standard ECS Vehicle Restriction program remains unchanged.
Always verify vehicle component coverage through DealerCONNECT or wiADVISOR VIP prior to repairing any vehicle.
If the vehicle is part of the new Cummins ECS Program, the dealer must call Customer Care at 1-866- 275-1420 before proceeding with any non-Maintenance repair.
| MAKE | MODEL | YEAR |
| CHRYSLER | CHRYSLER | 9999 |
| DODGE | DODGE | 9999 |
| FIAT | FIAT | 9999 |
| JEEP | JEEP | 9999 |
| RAM | 1500 | 2009-2019 |
| RAM | 2500 | 2009-2018 |
| RAM | 3500 | 2007-2018 |
| RAM | 4500 | 2008-2018 |
| RAM | 5500 | 2008-2018 |
| RAM | C/V TRADESMAN | 2013-2016 |
| RAM | PROMASTER | 2014-2018 |
| RAM | PROMASTER 2500 | 2015 |
| RAM | PROMASTER 3500 | 2016 |
| RAM | PROMASTER CITY | 2015-2018 |
https://www.nhtsa.gov/recalls?nhtsaId=10140014
https://static.nhtsa.gov/odi/tsbs/2017/MC-10140014-9999.pdf
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- One gallon of is used approximately every 300 miles
- A truck with a 20 gallon DEF tank can go up to 6000 miles between fill-ups
- When used in an SCR system will reduce the levels of NOx emissions of those engines
- Fit type: Universal
- Blue Def DEF002-2PK Diesel Exhaust Fluid, 2.5 Gallon, 2 Pack
- One gallon of is used approximately every 300 miles
- A truck with a 20 gallon DEF tank can go up to 6000 miles between fill-ups
- When used in an SCR system will reduce the levels of NOx emissions of those engines
- Mixture of 32.5 percent high purity synthetic urea and 67.5 percent deionized water
- Helps convert nitrogen oxide into harmless nitrogen gas and water vapor for cleaner emissions
- Improves fuel economy by up to 5 percent
- Inject the fluid into your exhaust stream with a specialized dosing module
- Stable, colorless, odorless, and meets ISO standards 22241 for purity and composition
- Prime Guard DEF is a safe, environmentally friendly solution for Selective Catalytic Reduction
- Diesel Exhaust Fluid is sprayed into the diesel exhaust streams of diesel engines to lower the concentration of nitrogen oxide, NOx, in emissions
- Engineered for use in Selective Catalytic Reduction (SCR) systems on diesel engines, BlueDEF diesel exhaust fluid is comprised of a high-purity synthetic urea and deionized water mixture that improves emissions and fuel economy
- When injected into the exhaust stream with a specialized dosing module, BlueDEF's water vaporzies, leaving ammonia molecules en route to the catalytic converter; once there, it converts NOx molecules into harmless nitrogen and water vapor - making for cleaner emissions
- To ensure Selective Catalytic Reduction (SCR) performance, diesel exhaust fluids must adhere to the ISO 22241 standards
- Diesel Exhaust Fluid (DEF) is made with 32.5% urea, (NH2)2CO, and 67.5% deionized water. Diesel Exhaust Fluid (DEF) is non-toxic and safe to handle, but it can corrode some metals, so it must be stored and transported carefully
- One gallon of BlueDEF is used approximately every 300 miles
- A truck with a 20 gallon DEF tank can go up to 6000 miles between fill-ups
- When used in an SCR system BlueDEF will reduce the levels of NOx emissions of those engines
- Non-flammable
- Diesel exhaust fluid
- ENGINEERED: For use in Selective Catalytic Reduction (SCR) systems on diesel engines
- EFFICIENCY: BlueDEF diesel exhaust fluid is key to helping improve fuel economy by up to five percent
- PROTECTION: Diesel exhaust fluid is non-toxic and safe to handle
- QUALITY: Stable, colorless and odorless, and also meets ISO Standards 22241 for purity and composition
- EFFORTLESS: Easily Inject the fluid into your exhaust stream with a specialized dosing module
- 40 Individual 2.5 Gallon Jugs of BlueDEF Diesel Exhaust Fluid (100 Gallons)
- One gallon of BlueDEF is used approximately every 300 miles
- Vented nozzle helps reduce fluid glugging and improves flow rate
- A truck with a 20 gallon DEF tank can go up to 6000 miles between fill-ups
- Approved for use in all diesel SCR systems
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