Vehicle Restriction Program – Cummins Enhanced Customer Satisfaction (ECS)

Cummins

WARRANTY BULLETIN NO: D-17-XX DATE: March 20, 2017   PURPOSE: To announce a new Vehicle Restriction program called “Cummins ECS Program” for select Cummins equipped vehicles. The program is designed to use both Technical Service Operations and Customer Care to proactively reach out to customers and ensure efficient repair of vehicles.   TIMING: Effective March …

Read more

Customer Satisfaction Notification R28/R29 Engine Oil Contamination and Consumption – 2013-2014 Dodge Viper

2014 Dodge Viper

Dealer Service Instructions for: Revised October 2017 Customer Satisfaction Notification R28/R29 Engine Oil Contamination and Consumption NOTE: Revised Parts Return instructions in Section A.   Models 2013-2014 (ZD) Dodge Viper   IMPORTANT: Some of the involved vehicles may be in dealer vehicle inventory. Dealers should complete this repair on these vehicles before retail delivery. Dealers …

Read more

Customer Satisfaction Notification P73 Reprogram Final Drive Control Module – 2005-2010 Jeep® Grand Cherokee & 2006-2010 Jeep® Commander

2010 Jeep Commander

May 2015 Dealer Service Instructions for:   Customer Satisfaction Notification P73 Reprogram Final Drive Control Module   Models 2005 – 2010 (WK) Jeep® Grand Cherokee 2006 – 2010 (XK) Jeep® Commander   NOTE:  This notification applies only to the above vehicles equipped with a Quadra-Trac II Full Time Active 4WD transfer case (sales code DHX) …

Read more

Customer Satisfaction Notification R01 Reprogram Transmission and Powertrain Control Modules – 2014-2015 Jeep Cherokee & 2015 Chrysler 200

2015 Jeep Cherokee

Revised April 2015 Customer Satisfaction Notification R01 Reprogram Transmission and Powertrain Control Modules NOTE: Revised Related Operation 18-R0-11-51 time allowance to allow the transmission to reach the proper temperature.  Effective immediately all repairs on involved vehicles are to be performed according to this notification.  Service Bulletin 21-001-15  is no longer applicable to the involved vehicles. …

Read more

Customer Satisfaction Notification P30  Engine Oil Filter Adapter – 2014 Ram 2500 & 3500

March 2015 Dealer Service Instructions for: Customer Satisfaction Notification P30  Engine Oil Filter Adapter   Effective immediately all repairs on involved vehicles are to be performed according to this notification.  Service Bulletin 09-004-14  is no longer applicable to the involved vehicles. Those vehicles that have already had this repair performed, as determined by our warranty …

Read more