9 Speed Tutorial Awareness - 2014-2015 Jeep Cherokee & 2015 Chrysler 200

NUMBER: 21-010-15
GROUP: Transmission and Transfer Case
DATE: February 06, 2015

 

SUBJECT:

9 Speed Tutorial Awareness

 

OVERVIEW:

This bulletin provides awareness of 9 Speed Tutorial.

 

MODELS:

2014-2015 (KL) Jeep Cherokee
2015 (UF) Chrysler 200

NOTE: This bulletin applies to the following vehicles equipped with the 948TE 9 speed transmission (sales code DFH or DFJ).

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Flash: Hands Free Module (HFM) Enhancements - 2013-2017 Chrysler Dodge Jeep

NUMBER: 08-020-17 REV. A
GROUP: Electrical
DATE: May 19, 2017

 

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-020-17, DATED FEBRUARY 25, 2017, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDES ADDITIONAL SYMPTOMS/CONDITIONS AND UPDATED FAILURE CODE STATEMENT.

 

SUBJECT:

Flash: Hands Free Module (HFM) Enhancements

 

OVERVIEW:

This bulletin involves reprogramming the HFM with the latest available software.

 

MODELS:

2013 - 2017 (RT) Chrysler Town & Country
Dodge Grand Caravan
2013 - 2017 (MK) Jeep Compass/Patriot
2013 - 2017 (JK) Jeep Wrangler
2013 - 2014 (LC) Dodge Challenger
2013 - 2014 (JS) Dodge Avenger
Chrysler 200
2013 (WD) Dodge Durango
2013 (WK) Jeep Grand Cherokee

NOTE: This bulletin applies to MK vehicles built on or before December 23, 2016 (MDH 1223XX) equipped with UConnect Voice Command W/Bluetooth® (Sales Codes RSP or RSQ) and with one of the radios listed on the next page.

NOTE: This bulletin applies to RT and JK vehicles built on or before January 30, 2017 (MDH 0130XX) equipped with UConnect Voice Command W/Bluetooth (Sales Codes RSP or RSQ) and with one of the radios listed on the next page.

NOTE: This bulletin applies to LC, JS, WD and WK vehicles built on or before September 30, 2015 (MDH 0930XX) equipped with UConnect Voice Command W/Bluetooth (Sales Codes RSP or RSQ) and with one of the radios listed below:

  • Uconnect Voice Command W/Bluetooth.
  • Media Center 430N CD/DVD/MP3/HDD/NAV (Sales Code RHB).
  • Media Center 430 CD/DVD/MP3/HDD (Sales Code RBZ).
  • Media Center 431 CD/DVD/MP3/HDD (Sales Code RB2).
  • Uconnect 230 6CD/DVD/MP3 (Sales Code REQ).
  • Uconnect 130 AM/FM/CD/MP3 (Sales Code RES).

 

SYMPTOM/CONDITION:

The customer may notice one of the following:

  • **HFM is offline.
  • The HFM does not respond to the phone button or voice recognition button press.
  • When pressing the phone button, the message "Uconnect phone not available" is present on the radio.**
  • The hands free feature (Bluetooth®) does not work.

Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:

  • U0197 - Lost Communication With Hands Free Phone Module.

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Flash: Heated Steering Wheel Temperature Enhancement - 2015-2016 Jeep Dodge Chrysler

NUMBER: 08-016-16 REV. A
GROUP: Electrical
DATE: March 04, 2016

 

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-016-16, DATED FEBRUARY 11, 2016, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE NEW BUILD DATE FOR LA/LD/LX VEHICLES.

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 15-114. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.

HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW.

THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE PERFORMING THIS PROCEDURE.

 

SUBJECT:

Flash: Heated Steering Wheel Temperature Enhancement

 

OVERVIEW:

Depending on vehicle architecture:

This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software for the W3/WK/WD/LD/LA & LX vehicles.

 

MODELS:

2015 (WK) Jeep Grand Cherokee
2015 (W3) Jeep Grand Cherokee (Egypt)
2016 (KL) Jeep Cherokee
2015 (WD) Dodge Durango
2016 (LA) Dodge Challenger
2016 (LD) Dodge Charger
2016 (LX) Chrysler 300
2016 (UF) Chrysler 200

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA, LATAM, EMEA, APAC.

NOTE: This bulletin applies to WK/W3 vehicles built on or after September 02, 2015 (0902XX) and on or before October 27, 2015 (1027XX) equipped with Heated Steering Wheel (Sales Codes NHS).

NOTE: This bulletin applies to WK SRT vehicles built on or after July 29, 2015 (0729XX) and on or before October 27, 2015 (1027XX) equipped with Heated Steering Wheel (Sales Codes NHS).

NOTE: This bulletin applies to WD vehicles built on or after August 18, 2015 (00818XX) and on or before October 27, 2015 (1027XX) equipped with Heated Steering Wheel (Sales Codes NHS).

NOTE: This bulletin applies to LA/LD/LX including SRT vehicles built on or after September 18, 2015 (0918XX) and on or before **November 20, 2015 (1120XX)** equipped with Heated Steering Wheel (Sales Codes NHS).

NOTE: This bulletin applies to KL vehicles built on or after September 07, 2015 (0907XX) and on or before November 04, 2015 (1104XX) equipped with Heated Steering Wheel (Sales Codes NHS).

NOTE: This bulletin applies to UF vehicles built on or after September 09, 2015 (0909XX) and on or before November 05, 2015 (1105XX) equipped with Heated Steering Wheel (Sales Codes NHS).

 

SYMPTOM/CONDITION:

A customer may describe that the heated steering wheel shuts off to soon, usually after 30 seconds and does not achieve satisfactory temperature. This is an intermittent condition and more noticeable at temps below 19.5°C (67.1°F).

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Flash: Transmission Diagnostic And Shift Enhancements - 2016 Chrysler 200

NUMBER: 21-003-16 REV. A
GROUP: Transmission and Transfer Case
DATE: May 03, 2016

 

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 21-003-16, DATED JANUARY 06, 2016, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE UPDATED SYMPTOM/CONDITION, BUILD DATE AND NEW LABOR OP.

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 16-003. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.

FOR HELP WITH USING wiTECH FOR ECU FLASH REPROGRAMMING, CLICK ON THE APPLICATION’S “HELP” TAB.

THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE PERFORMING THIS PROCEDURE.

 

SUBJECT:

Flash: Transmission Diagnostic And Shift Enhancements

 

OVERVIEW:

This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software.

 

MODELS:

2016 (UF) Chrysler 200

NOTE: The RRT portion of this bulletin applies to vehicles within the following markets/countries: US Market only.

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA and EMEA.

NOTE: This bulletin applies to vehicles built on or before **April 18, 2016 (MDH 0418XX)** equipped with a 3.6L Engine (Sales Code ERB) and 9-SPD 9HP48 AutoTransmission (Sales Code DF5).

 

SYMPTOM/CONDITION:

A small number of customers may experience the following:

  • **Slow 5-4 downshift.**
  • Poor shift quality.

The following enhancements are included in this software update:

  • Upshift improvements.
  • Downshift improvements.
  • Better gear engagement.
  • Uphill / Downhill improvements.
  • Improved coasting behavior.

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Flash: Transmission Diagnostic and Shift Enhancements - 2016 Chrysler 200

NUMBER: 21-031-18 REV. A
GROUP: 21 - Transmission and Transfer Case
DATE: June 29, 2018

 

NOTE: **2.4L UF vehicles equipped with Adaptive Cruise Control (Sales Code NHZ) with SYMPTOMS/CONDITIONS related to this Bulletin are included within Recall U63.

Please verify the Powertrain Control Module (PCM) and Transmission Control Module (TCM) part numbers are at latest level by following the U63 service action.**

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 21-031-18, DATED JUNE 19, 2018, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE UPDATED NOTES AND REPAIR PROCEDURE.

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 16-002. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN’s HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.

 

SUBJECT:

Flash: Transmission Diagnostic and Shift Enhancements

 

OVERVIEW:

This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software.

 

MODELS:

2016 (UF) Chrysler 200

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA.

NOTE: This bulletin applies to vehicles equipped with a 2.4L Engine (Sales Codes ED6 or ED8) and 9-SPD 948TE Auto Transmission (Sales Code DFH) and **without Adaptive Cruise Control (Sales Code NHZ).**.

 

SYMPTOM/CONDITION:

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:

  • P0887-00 - TCM Power Control Circuit High.
  • U1424 - Implausible Engine Torque Signal Received.

Customers may experience the following:

  • Rough 4-5 upshift.
  • Slow 5-4 downshift.
  • Poor shift quality.

The following enhancements are included in this software update:

  • Upshift improvements.
  • Downshift improvements.
  • Better gear engagement.
  • Uphill / Downhill improvements.
  • Improved coasting behavior.

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