Cruise Control Slow Or No Response – 2011-2013 Dodge & Ram

NUMBER: 08-010-14
GROUP: Electrical
DATE: January 30, 2014

 

SUBJECT:

Cruise Control Slow Or No Response

 

OVERVIEW:

This bulletin involves upgrading the software on the Steering Column Control Module (SCCM).

 

MODELS:

2011-2013 (WD) Durango
2011-2013 (LC) Challenger
2011-2013 (JC) Journey
2013 (ZD) Viper
2013 (DS) Ram 1500 Pickup
2013 (DJ) Ram 2500 Pickup
2013 (D2) Ram 3500 Pickup
2013 (DD) Ram 3500 Cab Chassis
2013 (DP) Ram 4500/5500 Cab Chassis
2013 (DX) Ram Truck (Mexico)
2013 (PF) Dart

 

NOTE: This bulletin applies to vehicles built on or before May 01, 2013 (MDH 0501XX) equipped with Speed Control (sales codes NHM).

 

SYMPTOM/CONDITION:

A customer may experience, no response or slow response to cruise control switch activations. Issues will be experienced by the customers that activate/press the switches in a very fast manner.

 

DIAGNOSIS:

Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in TechCONNECT, verify no DTC’s are set. If DTCs are present record them on the repair order and repair as necessary before proceeding further with this bulletin.

If the customer describes the symptom, perform the Repair Procedure.

 

REPAIR PROCEDURE:

NOTE: Install a battery charger Cruise Control Slow Or No Response - 2011-2013 Dodge & Ram » small light to ensure battery voltage does not drop below 13.2 volts. Do not allow the charging voltage to climb above 13.5 volts during the flash process.

NOTE: If this flash process is interrupted/aborted, the flash should be restarted.

  1. Reprogram the SCCM with the latest software. Using the wiTECH diagnostic application for flashing an SCCM is available by selecting “help” then “help contents” at the top of the wiTECH diagnostic application window.
  2. Clear any DTC’s that may have been set in all modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them.

 

POLICY:

Reimbursable within the provisions of the warranty.

 

TIME ALLOWANCE:

Labor Operation No: Description Skill Category Amount
18-19-27-90 Module, Steering Column Control (SCCM) – Reprogram (1 – Semi-Skilled) 6 – Electrical and Body Systems 0.2 Hrs.

 

NOTE: The expected completion time for the flash download portion of this procedure is approximately 8 minutes. Actual flash download times may be affected by vehicle connection and network capabilities.

 

FAILURE CODE:

FM Flash Module

 

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-078-13 REV. A, DATED

NOVEMBER 21, 2013, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDES ADDING LC AND WD VEHICLES.

HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW.

THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 14.02 OR HIGHER TO PERFORM THIS PROCEDURE.

 


 

Chrysler J2534 Application Overview

The Chrysler J2534 System is a combination of the J2534 Application (2010 and newer Model Year Support) and the Chrysler J2534 Flash Application (2009-1996 Model Year Support). J2534 aftermarket users are required and responsible for installing the J2534 device driver provided by the device manufacturer. If you need support installing the device driver software contact the device manufacturer. See the related article “Chrysler J2534 Manual” for additional information. Chrysler J2534 application provides below capabilities:

 

New J2534 Application:
New J2534 Application Application Usage and Support
  • Provides support for 2010 and newer model years.
  • New J2534 Application requires users to work online. An active internet connection and bandwidth (1.5 Mbps) is required to use J2534 application.
  • ECU reprogramming files are automatically downloaded via the application.
  • J2534 Applicable ECUs can be reprogrammed, if a flash is available.

 

The Chrysler J2534 Flash Application:
The Chrysler J2534 Flash Application Application Usage and Support
  • Provides support for 2009 – 1996 model years.
  • ECU reprogramming support for emission control modules only (ECM, PCM, TCM and CTV).

 

Chrysler Recommended J2534 Devices

For Chrysler recommended J2534 device, see below table.

J2534 Device Cruise Control Slow Or No Response - 2011-2013 Dodge & Ram » small light Cruise Control Slow Or No Response - 2011-2013 Dodge & Ram » small light Firmware Version
CTC Vehicle Box * 1.9
UCAN 2 1.0
Blue Streak -2534 Global Programmer 2.10
Actia I+ME Passthru 2.07

 

* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).

 

Chrysler J2534 System Support:

Support for Chrysler J2534 System is available on-line. For more information, please refer to Chrysler J2534 Manual and knowledge base website.

 

Chrysler J2534 System

PC Requirements for Chrysler J2434 System:

The Chrysler J2534 Application has been verified to work with the following operating systems using open platform PCs or laptops:
• Windows 7 (32-Bit & 64-Bit)
• Windows XP (32-Bit only)


Chrysler J2434 System Release Notes:

Please click here to view the Application Release Notes. 


Chrysler J2434 System Download:

For Chrysler J2534 System support, please refer to “Chrysler J2534 Manual“. Get the J2534 system.


Chrysler ECU Flash Availability matrix:

Click Flash Availability–J2534 Application and Flash Availability–Chrysler Diagnostic Application.


Adaptor Requirements:

A harness adaptor is required to update certain vehicles. The following tables list which vehicles / modules require which adaptor. Adaptors can be purchased through the SPX Miller Special Tools program.  See SPX Miller Special Tools program for details.

MLR-J2534-MMC required on:

SBEC III 1996 – 1997 SEBRING / AVENGER (FJ)
ETAX III 1996 – 1997 SEBRING / AVENGER (FJ)
SBEC IIIA 1997 – 1998 SEBRING / AVENGER (FJ)
ETAX IIIA 1997 – 1998 SEBRING / AVENGER (FJ)
Powertrain 2001 – 2201 SEBRING / STRATUS COUPE (ST)

 

MLR-J2534-TCM required on:

ETAX IIIB 2003 – 2004 SEBRING / STRATUS SEDAN (JR)
ETAX IVA 2005 – 2006 LIBERTY (DIESEL) JEEP (KJ)

 


Additional Information and Known Issues / Concerns:

If you are reprogramming the 5.9L diesel engine controller on the 1996-2008 Dodge RAM vehicle, it is necessary to also reprogram the VIN after the ECU has been flashed.  To write the VIN to the ECU, you may use aftermarket software support, or use an OEM FCA US LLC scan tool (DRBIII or StarSCAN). For more information, see the FCA US LLC Scan Tool Lease Options section.

  • 1996-2009 ALL PCMs

If you are REPLACING a PCM or ECM and the vehicle is equipped with a theft deterrent system (Sentry Key), it must be initialized to properly function with the Anti Theft module. You also need to reprogram the VIN when replacing a PCM or ECM.  To write the VIN to the ECU and initialize the PCM to work with the theft deterrent system, you may use aftermarket software support, or use an OEM FCA US LLC scan tool (DRBIII or StarSCAN). For more information, see the FCA US LLC Scan Tool Lease Options section.


FCA US LLC Scan Tool Lease Options:

  • For 2009 model year vehicles and prior, it may be necessary to use either a DRBIII or a StarSCAN to perform function required after ECU replacement.  To lease the DRBIII call 1-586-532-8400 or click here.
  • Beginning with 2010 MY, function required to replace an ECU will be supported via the J2534 application.

 

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