Safety Recall V34 NHTSA 19V293 Transmission Shift Cable Bushing – 2013-2016 Dodge Dart

April 11, 2019

Shifter Cable Bushing May Detach From Transmission

If the shifter cable detaches from the transmission, the vehicle may not perform the shifts performed by the driver. Additionally, despite selecting PARK with the shifter, the vehicle may roll away. These scenarios may increase the risk of a crash.

 

NHTSA Campaign Number: 19V293

Manufacturer Chrysler (FCA US LLC)

Components POWER TRAIN

Potential Number of Units Affected 298,439

 

Summary

Chrysler (FCA US LLC) is recalling certain 2013-2016 Dodge Dart vehicles equipped with 6-speed automatic transmissions. The shifter cable bushing may fail allowing the shift cable to detach from the transmission.

 

Remedy

Chrysler will notify owners, and dealers will replace the transmission side shifter cable bushing, free of charge. The recall began September 5, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is V34.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


September 2019

Dealer Service Instructions for:

Safety Recall V34 / NHTSA 19V-293 Transmission Shift Cable Bushing

 

Remedy Available  

2013-2016 (PF) Dodge Dart

 

NOTE:  This recall applies only to the above vehicles equipped with a 6-speed automatic transmission.

NOTE:  Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.

IMPORTANT:  Some of the involved vehicles may be in dealer used vehicle inventory.  Dealers should complete this recall service on these vehicles before retail delivery.  Dealers should also perform this recall on vehicles in for service.  Involved vehicles can be determined by using the VIP inquiry process.

 

Subject

The transmission shift cable bushing on about 298,400 of the above vehicles on the transmission end of the shifter cable could deteriorate and become detached from the transmission which could result in the inability of the driver to shift the transmission. The PRNDL in the Dodge Dart is based on transmission gear position, not shifter handle position. So the PRNDL display will show the actual vehicle gear on the shifter display and gauge cluster. There will not be any prior warning of shifter cable detachment from the transmission. However, after cable detachment and prior to a driver attempting to exit a vehicle, the driver may notice significantly reduced effort required to move the shift lever, the gear position indicators in the vehicle will all show the gear of the transmission regardless of shift lever position, and the door ajar warning will also function which alerts the driver via instrument cluster message and audible chime if the driver door is opened while the transmission is not in PARK. If the shifter cable becomes detached from the transmission, the vehicle may not perform the shifts intended by the driver. If the driver does not notice the gear position displayed or heed the door ajar warnings and exits the vehicle with the transmission in a gear other than PARK, unintended vehicle movement could result, increasing the risk of a vehicle crash without prior warning.

 

Repair

Replace the transmission shift cable bushing on the transmission end of the shifter cable.

 

Follow the appropriate Service Procedure:

Vehicles Equipped with 2.0L and 2.4L Engine: Page 4

Vehicles Equipped with 1.4L Turbo Engine: Page 10

 

Alternate Transportation

Dealers should attempt to minimize customer inconvenience by placing the owner in a loaner vehicle if the vehicle must be held overnight.

 

Parts Information

Description Part Number
Shift Cable Bushing Kit CSTGV341AA
Each package contains the following components:
Description Quantity
Shift Cable Bushing 1
Installation Aid 1

 

Parts Return

No parts return required for this campaign.

 

Special Tools

No special tools are required to perform this service procedure.

 

Service Procedure 

Vehicles Equipped with 2.0L and 2.4L Engine:

  1. Place the transmission in PARK position and the ignition in the OFF position.
  1. Open the hood and support it on the prop-rod.

 

NOTE: The battery tray does NOT require removal. Transmission gear shift cable bushing requiring replacement is accessible by reaching under the battery tray (Figure 1). 

 

  1. Release the transmission gear shift cable end from the transmission manual shift lever (Figure 1).
  1. Release the retainers securing the transmission gear shift cable to the cable bracket (Figures 1 and 2).

 

NOTE: A hook style tool may help release the cable to bracket retainers. 

 

  1. Reposition the transmission gear shift cable for access to the cable end bushing (Figure 3).
  1. Remove the old bushing from the cable end using long nose pliers, pick or other appropriate tool that will not cause damage to the cable end (Figure 4).
  1. Use a brush approximately 13 mm (1/2 in) diameter to clean the cable end removing any remaining bushing fragments and debris (Figure 5).
  1. Ensure the cable end is free of bushing fragments and debris as shown in (Figure 5).
  1. Install the NEW bushing onto the center pin of the installation aid (Figure 6).
  1. Position the NEW bushing and installation aid to the cable end (Figure 7).
  1. Using pliers, squeeze the installation aid with new bushing into the cable end until fully seated (Figure 8).
  1. Ensure that the new bushing is fully installed into the cable end (Figure 9).
  1. Position the transmission gear shift cable to the transmission.
  1. Engage the retainers securing the transmission gear shift (Figures 1 and 2).
  1. Install the transmission gear shift cable end to the transmission manual shift lever. Ensure the cable end bushing is securely engaged onto the manual shift lever (Figure 1).
  1. Lower the prop-rod and close the hood.
  1. Place the ignition switch in the run position and apply the brake. Move the shift lever through the range of gear positions then back to park to verify that the transmission gear shift cable and bushing are installed properly.
  1. Return the vehicle to the customer.

 

Vehicles Equipped with 1.4L Turbo Engine:  

  1. Place the transmission in PARK position and the ignition in the OFF position.
  1. Open the hood and support it on the prop-rod (Figure 10).
  1. Remove the engine appearance cover if equipped (Figure 10).

NOTE: The transmission gear shift cable bushing requiring replacement is located below the brake booster (Figure 11).

  1. Release the transmission gear shift cable end from the transmission manual shift lever (Figure 12).
  1. Release the retainers securing the transmission gear shift cable to the cable bracket (Figure 12).

 

NOTE: A hook style tool may help release the cable to bracket retainers.  

 

  1. Position the transmission gear shift cable for access to the cable end bushing.
  1. Remove the old bushing from the cable end using long nose pliers, pick or other appropriate tool that will not cause damage to the cable end (Figure 13).
  1. Use a brush approximately 13 mm (1/2 in) diameter to clean the cable end removing any remaining bushing fragments and debris (Figure 14).
  1. Ensure the cable end is free of bushing fragments and debris as shown in (Figure 14).
  1. Install the NEW bushing onto the center pin of the installation aid (Figure 15).
  1. Position the NEW bushing and installation aid to the cable end (Figure 16).
  1. Using pliers, squeeze the installation aid with new bushing into the cable end until fully seated (Figure 17).
  1. Ensure that the new bushing is fully installed into the cable end (Figure 18).
  1. Position the transmission gear shift cable to the transmission (Figure 12).
  1. Engage the retainers securing the transmission gear shift cable to the cable bracket (Figure 12).
  1. Install the transmission gear shift cable end to the transmission manual shift lever. Ensure the cable end bushing is securely engaged onto the manual shift lever (Figure 12).
  1. Install the engine appearance cover if equipped (Figure 10).
  1. Lower the prop-rod and close the hood.
  1. Place the ignition switch in the run position and apply the brake. Move the shift lever through the range of gear positions then back to park to verify that the transmission gear shift cable and bushing are installed properly.
  1. Return the vehicle to the customer.

 


 

 


4 Affected Products

Vehicle

MAKE MODEL YEAR
DODGE DART 2013-2016

 


12 Associated Documents

ISSUED Interim Owner Notification Letter(Part 577)

RIONL-19V293-2323.pdf 55.523KB

RIONL-19V293-2323

 


Manufacturer Notices(to Dealers,etc) – V34 Owner Interim NSRAC Combo

RCMN-19V293-4719.pdf 257.412KB

RCMN-19V293-4719

 


Manufacturer Notices(to Dealers,etc) – 04/18/2019 New Safety Recall Advanced Communication – V34

RCMN-19V293-2194.pdf 204.519KB

RCMN-19V293-2194

 


Defect Notice 573 Report

RCLRPT-19V293-4781.PDF 214.625KB

RCLRPT-19V293-4781

 


Recall Acknowledgement

RCAK-19V293-4757.pdf 245.235KB

RCAK-19V293-4757

 


Remedy Instructions and TSB

RCRIT-19V293-1777.pdf 1875.858KB

RCRIT-19V293-1777

 


ISSUED Owner Notification Letter(Part 577)

RCONL-19V293-5616.pdf 518.993KB

RCONL-19V293-5616

 


ISSUED Renotification Notice

RCRN-19V293-3737.pdf 135.885KB

RCRN-19V293-3737

 


Recall Quarterly Report #2, 2019-4

RCLQRT-19V293-0559.PDF 211.266KB

RCLQRT-19V293-0559

 


Recall Quarterly Report #1, 2019-3

RCLQRT-19V293-8256.PDF 211.156KB

RCLQRT-19V293-8256

 


Recall Quarterly Report #1, 2019-3

RCLQRT-19V293-3481.PDF 211.158KB

RCLQRT-19V293-3481

 


Recall 573 Report-Amendment 1

RCLRPT-19V293-5325.PDF 215.042KB

RCLRPT-19V293-5325

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V293&docType=RCL

 


 

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2 thoughts on “Safety Recall V34 NHTSA 19V293 Transmission Shift Cable Bushing – 2013-2016 Dodge Dart”

  1. It has been 3 and a 1/2 months that I have been trying to get this recall done on my Dart. I was told that it would be done in late August. It is now half way through September and I am still being told the part is not available at my local dealership. They can not even tell me when they will have the part.
    Do these parts exist anywhere? Is there a list of places that have the parts where the recall can be done? I need someone to contact me this is insane to notify people that their car is no longer safe and then refuse to fix it.

    Reply

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