Safety Recall V32 / NHTSA 19V-203 Instrument Panel Cluster – 2019 Dodge Challenger & Charger, Chrysler 300

“This site contains affiliate links for which OEMDTC may be compensated”

March 14, 2019

Driver Warnings May Not Illuminate

Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle’s systems, increasing the risk of crash.

 

NHTSA Campaign Number: 19V203

Manufacturer Chrysler (FCA US LLC)

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 7,929

 

Summary

Chrysler (FCA US LLC) is recalling certain 2019 Dodge Challenger and Charger and Chrysler 300 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, “Control and Displays.”

 

Remedy

Chrysler has notified owners, and dealers will update the instrument cluster software, free of charge. The recall began April 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is V32.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


Revised May 2019

Dealer Service Instructions for:

Safety Recall V32 / NHTSA 19V-203 Instrument Panel Cluster

 

NOTE: Added Cluster reset information in the “Repair” section.

 

Remedy Available  

2019 (LA) Dodge Challenger
(LD) Dodge Charger
(LX) Chrysler 300

 

NOTE:  Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.

IMPORTANT:  Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service.  Involved vehicles can be determined by using the VIP inquiry process.

 

Subject

The Instrument Cluster on about 7,919 of the above vehicles may have software which can cause the cluster to inadvertently stop displaying vehicle information. The loss of a functioning instrument cluster may prevent the activation of warning chimes, messages and gauges to provide vehicle information to the driver, which may increase the risk of a crash without warning.

The condition above fails to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 571.101 S5.3 –  which requires to “illuminate telltales and their identification sufficiently to make them visible to the driver under daylight and nighttime driving conditions.”

 

Repair

The Instrument Panel Cluster will need to be reprogrammed on all of the above vehicles involved.

NOTE: If the vehicle cluster is not displaying vehicle information when the customer arrives for the recall DO NOT REPLACE THE CLUSTER simply disconnect the 12-volt battery ground cable for 5 -10 seconds and reconnect. This procedure will reset the cluster to display vehicle information.

 

Special Tools

The following special tool is required to perform this repair:  

➢ NPN wiTECH micro pod II
➢ NPN Laptop Computer
➢ NPN wiTECH Software

 

Service Procedure

NOTE: The wiTECH scan tool must be used to perform this Customer Satisfaction Notification.  The wiTECH software is required to be at the latest release level before performing this procedure.  If the reprogramming flash is aborted or interrupted, repeat the procedure. 

 

  1. Open the hood. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts.  Do not allow the charger to time out during the flash process.  Set the battery charger timer (if so equipped) to continuous charge.

 

NOTE:  Use an accurate stand-alone voltmeter.  The battery charger volt meter may not be sufficiently accurate.  Voltages outside of the specified range will cause an unsuccessful flash.  If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.

 

  1. Connect the wiTECH micro pod II to the vehicle data link connector.
  1. Place the ignition in the “RUN” position.
  1. Open the wiTECH 2.0 website.
  1. Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen. Click “Accept”.
  1. From the “Vehicle Selection” screen, select the vehicle to be updated.
  1. From the “Action Items” screen, select the “Topology” tab.
  1. From the “Topology” tab, select the “IPC” icon.
  1. From the “Flash” tab, compare the “Current Electronic Control Unit (ECU) Part Number” with the “New ECU Part Number” listed.
    • If the “Current ECU part Number” is the same as the “New Part Number”, proceed to Step 13.
    • If the “Current ECU part Number” is NOT the same as the “New Part Number”, continue with Step 10.
  1. Read the flash special instructions page. Select “OK” to continue.
  1. From the flash ECU agreement page, agree to terms by checking the box.
  1. Select “Flash ECU” and then follow the wiTECH screen instructions to complete the flash.
  1. From the “Topology” screen, select the “All DTCs” tab to view the DTCs.
  1. Select “Clear All DTCs” and then select “Close”.
  1. Place the ignition in the “OFF” position and then remove the wiTECH micro pod II device from the vehicle.
  1. Remove the battery charger from the vehicle.
  1. Close the vehicle hood and return the vehicle to the customer.

 



3 Affected Products

Vehicles

MAKE MODEL YEAR
CHRYSLER 300 2019
DODGE CHALLENGER 2019
DODGE CHARGER 2019

 


10 Associated Documents

Remedy Instructions and TSB

RCRIT-19V203-3037.pdf 276.142KB

RCRIT-19V203-3037

 


ISSUED Owner Notification Letter(Part 577)

RCONL-19V203-1534.pdf 517.186KB

RCONL-19V203-1534

 


Manufacturer Notices(to Dealers,etc) – 03/21/2019 New Safety Recall Advanced Communication – V32

RCMN-19V203-0877.pdf 202.146KB

RCMN-19V203-0877

 


Recall Acknowledgement

RCAK-19V203-9929.pdf 245.063KB

RCAK-19V203-9929

 


Non-Compliance Notice 573 Report FMVSS 101

RCLRPT-19V203-8432.PDF 215.976KB

RCLRPT-19V203-8432

 


Remedy Instructions and TSB

RCRIT-19V203-0979.pdf 785.88KB

RCRIT-19V203-0979

 


Recall Quarterly Report #1, 2019-2

RCLQRT-19V203-8368.PDF 211.141KB

RCLQRT-19V203-8368

 


ISSUED Renotification Notice

RCRN-19V203-5238.pdf 137.145KB

RCRN-19V203-5238

 


Recall Quarterly Report #2, 2019-3

RCLQRT-19V203-0354.PDF 211.24KB

RCLQRT-19V203-0354

 


Recall Quarterly Report #3, 2019-4

RCLQRT-19V203-6716.PDF 211.333KB

RCLQRT-19V203-6716

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V203&docType=RCL

 


 

Reprogramming

Chrysler J2534 Application Overview

 

DRB III Emulator

Flash Availability - J2534/Pass Thru Device

Vehicle to Diagnostic Tool Reference Chart

 

Chrysler Recommended J2534 Devices

For Chrysler recommended J2534 device, see below table.

J2534 Device Firmware Version
CTC Vehicle Box * 1.9
UCAN 2 1.0
Blue Streak -2534 Global Programmer 2.10
Actia I+ME Passthru 2.07

* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).

 

Compatible J2534 Devices

Safety Recall V32 / NHTSA 19V-203 Instrument Panel Cluster - 2019 Dodge Challenger & Charger, Chrysler 300 | small light CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
Safety Recall V32 / NHTSA 19V-203 Instrument Panel Cluster - 2019 Dodge Challenger & Charger, Chrysler 300 | small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
Safety Recall V32 / NHTSA 19V-203 Instrument Panel Cluster - 2019 Dodge Challenger & Charger, Chrysler 300 | small light CarDAQ-Plus
Safety Recall V32 / NHTSA 19V-203 Instrument Panel Cluster - 2019 Dodge Challenger & Charger, Chrysler 300 | small light CarDAQ-M
Safety Recall V32 / NHTSA 19V-203 Instrument Panel Cluster - 2019 Dodge Challenger & Charger, Chrysler 300 | small light VSI J2534 ECU Reprogrammer
Safety Recall V32 / NHTSA 19V-203 Instrument Panel Cluster - 2019 Dodge Challenger & Charger, Chrysler 300 | small light

Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles

Safety Recall V32 / NHTSA 19V-203 Instrument Panel Cluster - 2019 Dodge Challenger & Charger, Chrysler 300 | small light

RAP2 OEM J2534 Remote Reprogramming Tool

Safety Recall V32 / NHTSA 19V-203 Instrument Panel Cluster - 2019 Dodge Challenger & Charger, Chrysler 300 | small light

BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI

Safety Recall V32 / NHTSA 19V-203 Instrument Panel Cluster - 2019 Dodge Challenger & Charger, Chrysler 300 | small light

Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909

Safety Recall V32 / NHTSA 19V-203 Instrument Panel Cluster - 2019 Dodge Challenger & Charger, Chrysler 300 | small light

GODIAG J2534

 


Click on the link below to:

Download J2534 Application

(Install the wiTECH 2.0 J2534 Application on your computer)

Download the Setup Utility

(Configure your microPod/MDP device)

Launch wiTECH 2.0

(Once subscription and users are assigned to a tool please follow this link to access wiTECH)

https://www.mopartsp.com/support

 


Chrysler J2534 Manual

wiTECH Software

www.techauthority.com

 


 

Bestseller No. 1
CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
  • ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
  • J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
  • TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
  • J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
  • FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
Bestseller No. 2
LAUNCH X431 PRO5 Elite,J2534 Reprogramming Tool, Topology Mapping OBD2 Scanner Diagnostic Tool, CAN/CAFD/DoIP/HD/FCA SGW,Bidirectional Scan Tool, ECU Coding, 50+ Reset, All Systems Scanner
  • 🆚LAUNCH X431 PRO5 scan tool Upgrade all functions of X431 PRO3/X-431 Throttle III/X431-TorqueIII/X431 V+, PROS V+, PAD3. ⓵ J2534 ECU Programming &Online functions directly connect to OEM server, 50+ reset same as X-431 Throttle;⓶Bi-directional control and All system diagnostics as Snap-on scanner; ⓷ Support 150+ brands Vehicles (include CAN/CAFD/DoIP/HD protocols and AutoAuth for FCA SGW) ⓸Powered by 8-core processor(1.8GHz), Android9.0 OS, 2.4 & 5GHz WiFi connection.
  • 🚜[J2534 Reprogramming With FREE SMARTBOX 3.0】Save more than $2000, LAUNCH X431 PRO5 support J2534/DOIP/CANFD/HD protocols (Needn’t buy HDIII Module,Manufacture software and non-16pin adaptors need to be purchased separately.) Download OEM software from the manufacturer’s server to 1) program data to blank/used ECUs; 2) Reflash ECUs with data loss; 3)Upgrade ECU software version. As a wireless VCI allowing the vehicle to transmit data to the diagnostic tablet without a physical connection.
  • 👏[50+ Reset, Continuously Updated Reset Functions]: With the LAUNCH diagnostic tool, You will never be bothered by tricky vehicle issues and keep pace with newer technology. 50 commonly reset functions ( in the quick page ) reaching into the smallest parts to root out the problems. Extra 300+ repair functions ( in-vehicle catalog) for specific models extend the capability to reset, regeneration, initiation, matching, etc. (Functions vary by models, configurations, and systems.)
  • 🌐[One stop Intelligent Diagnostic Tool]: LAUNCH X431 PRO5 obd2 scanner Bluetooth provides Repair Tips, Repair Assist, Component Measurement, TSB, Relevant Cases DTC Analysis to simplify complex diagnostic and achieve the trouble-free repair. 🤩[One Scanner For Multiple Uses]: LAUNCH diagnostic tool PRO5 collaborates with add-on modules (ADAS, Videoscope, TSGUN, X-ProG3, WiFi Pinter, Battery Tester) to expand business applications and improve diagnostic accuracy.
  • 👍【2023 New OE Level Online Functions 】Bidirectional Scan Tool offers you various high-end online functions, which enable you to access the online data to do fast & complicated vehicle repairs, e.g. 1) ECU Coding for replacing, match, relearn, recode new ECU modules; 2) Online Coding for BMW, Audi, VW, Porsche, Benz to surf OEM data; 3) VAG Guided functions ease complex issues; 4) Personalization & ADAS improving car performance and driving safety.
Bestseller No. 3
Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool, Multi-Protocol PassThru Interface, Work with Autel MaxiSYS Elite II, Elite, MS908, MS908S Pro, MS908CV, MK908P, MK908 Pro II and PC
  • 🌐【Works with Autel MK908, MS908(S/Pro), MK908P, MaxiSys Elite】Autel J2534 work with these tools to program ECUs on specific BMW/ BENZ for specific functions. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your scanner MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. If need any supports, contact us via: 🚘auteldirect @ outlook. com🚘.
  • 🌐【SAE J2534-1 & J2534-2 Standards】Autel MaxiFlash Elite J2534 is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device, which performs standard PassThru J2534 functionality: Compatible with for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. Autel MaxiFlash J2534 is also specially designed to provide users with P-C communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, reliability and flexibility.
  • 🌐【High-speed Transmission Speed】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed to save more times and win more business.
  • 🌐【Multiple Devices Connected with PC】Autel MaxiFlash Elite J2534 also supports multiple device connections to the PC, which can operate diagnostic and reprogramming functions on more than one vehicle at the same time. Autel MaxiFlash Elite J2534 built-in wireless and data storage, which can update via Internet. It also ensures quickly reprogramming even the newest controllers.
  • 🌐【Extensive Compatibility】Autel MaxiFlash J2534 is compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
SaleBestseller No. 5
Latest Version ECUs Programmer SM2Pro J2534VCI Read Write 67IN1 Dongle Suiatble for Efficient ECUs Programming Durable Diagnostic Tool Plastic ECUs Programmer Vehicle Repair Tool Engine Diagnostic
  • Stay up-to-date with thelatest firmware and support of the SM2Pro J2534VCI ECUs programmer, ensuring reliable perform and optimalresults.
  • The SM2Pro J2534VCI ECUs programmer is a trustedtool for professional technicians, offering comprehensive functionality and easy integration into your workflows.
  • The SM2Pro J2534VCI ECUs programmer offersadvanced functionality for efficient and precise ECUs programming.
  • With its 67IN1 dongle & OBDcompatibility, the SM2Pro J2534VCI ECUs programmer provides a versatilesolution for read and write operations.
  • Experienceseamless ECUs programming with the SM2Pro J2534VCI, designed to streamlines the read and write processes for enhanced efficiency.
Bestseller No. 6
VXDIAG VCX Nano GDS2 and Tech2Win Diagnostic Tool Compatible for GM/OPEL with Global Diagnostic Programming System GDS & GDS2 Blue
  • 🚗[Technical assistance] If you have any installation problems, download the installation manual. Or please contact us at any time. We can provide technical support and help you install software online
  • 🚗[Vehicle Coverage] Installation Tips: Please turn off anti-virus software before install. VXDIAG VCX NANO fully compatible with SAE-J2534-1 & SAE-J2534-2. All current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
  • 🚗[Functional] ●USB vehicle-to-PC connectivity●Supports Windows,XP●CE and FCC compliance for hardware●Firmware Updatable. 【SPS】Service Programming System: ◎Passthrough programming on GM past model and Global A vehicles◎Increase reprogramming speed 20-70% and get ready to service new models.
  • 🚗[GDS] Global Diagnostic System: ◎New Diagnostic Application Software required for all GM Global Architecture (Global A) Vehicles. ◎GDS & GDS2 is software which runs on a specific PC. Updates received via TIS2Web.
  • 🚗[Efficient&Convenience] Quick access to vehicle data for maintenance or management reports.Quickly attaches to vehicle's diagnostic connector. Mixed fleet capabilities with broad protocol support.May be used with desktop PC or laptop. make sure your computer at least 4GB.Tech2win software only installed on 7 32bit computer and on physical system.Please download the latest vxmanager from vxdiag official website.

Last update on 2024-02-17 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

Leave a Comment

Share to...