April 10, 2019 NHTSA CAMPAIGN NUMBER: 19V287000
Deactivated passive safety features can increase the risk of injury in the event of a crash.
NHTSA Campaign Number: 19V287
Manufacturer Chrysler (FCA US LLC)
Components ELECTRICAL SYSTEM, AIR BAGS
Potential Number of Units Affected 25,004
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Renegade and Fiat 500X vehicles. Incorrect software may cause the occupant restraint controller (ORC) module to disable certain passive safety features.
Chrysler will notify owners, and dealers will update the ORC module software, free of charge. The recall began May 2, 2019. Owners may contact Chrysler’s customer service at 1-800-853-1403. Chrysler’s number for this recall is V42.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Dealer Service Instructions for:
Safety Recall V42 / NHTSA 19V-287 Occupant Restraint Controller
NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
The Occupant Restraint Controller (ORC) “special features/function configuration” memory on about 24,900 of the above vehicles may be incorrectly updated when certain diagnostic service tools are used to send a specific read request to the ORC. This incorrect update may inadvertently disable certain passive safety features controlled by the ORC. An incorrectly updated ORC may not properly command deployment of certain passive safety features when warranted, increasing the potential risk and severity of occupant injury in a crash.
Update the ORC Software.
No parts are required to perform this service procedure.
No parts return required for this campaign.
The following special tools are required to perform this repair:
|➢ NPN||wiTECH micro pod II|
|➢ NPN||Laptop Computer|
|➢ NPN||wiTECH Software|
Reprogram the ORC Module
NOTE: The wiTECH scan tool must be used to perform this recall. This procedure must be performed with the latest software release level. If the reprogramming flash for the ORC is aborted or interrupted, repeat the procedure. The ORC must be at the latest calibration level after completing this recall.
- Open the hood. Install a battery charger and verify that the charging rate provides 13.2 to 13.5 volts. Do not allow the charger to time out during the flash process. Set the battery charger timer (if so equipped) to continuous charge.
NOTE: Use an accurate stand-alone voltmeter. The battery charger volt meter may not be sufficiently accurate. Voltages outside of the specified range will cause an unsuccessful flash. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.
- Connect the wiTECH micro pod II to the vehicle data link connector.
- Place the ignition in the “RUN” position.
- Open the wiTECH 2.0 website.
- Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen. Click “Accept”.
- From the “Vehicle Selection” screen, select the vehicle to be updated.
- From the “Action Items” screen, select the “Topology” tab.
- From the “Topology” screen, click on the “ORC” icon.
- From the “ORC” screen, select the “Flash” tab, then compare the “Current Electronic Control Unit (ECU) Part Number” with the “New ECU Part Number” listed.
- If the “Current ECU part Number” is the same as the “New Part Number”, proceed to Step 19.
- If the “Current ECU part Number” is NOT the same as the “New Part Number”, continue with Step 10.
- From the flash ECU agreement page, agree to terms by checking the box.
- Select “Flash ECU” then follow the wiTECH screen instructions to complete the flash.
- Once the flash is complete, select the “View DTCs” tab.
- Select “Clear All DTCs” and then select “Close”.
- From the “Topology” screen, click on the “BCM” icon.
- From the “BCM” screen, select the “Misc Functions” tab.
- Perform the “PROXI alignment procedure” routine and follow the screen prompts.
- Perform the “PROXI alignment procedure” routine for the second time and follow the screen prompts to verify that All Control Units are correctly configured.
- Select the “Topology” icon, go to “Action Items” screen then select “All DTCs” tab, “Clear All DTCs” and then select “Close”.
- Turn the ignition to the “OFF” position and then remove the wiTECH micro pod II device from the vehicle.
- Return the vehicle to the customer.
2 Affected Products
10 Associated Documents
Defect Notice 573 Report
Manufacturer Notices(to Dealers,etc) – 04/17/2019 New Safety Recall Advanced Communication – V42RCMN-19V287-9584
Remedy Instructions and TSBRCRIT-19V287-9949
ISSUED Owner Notification Letter(Part 577) – FiatRCONL-19V287-1412
ISSUED Owner Notification Letter(Part 577) – JeepRCONL-19V287-0535
Recall Quarterly Report #2, 2019-3RCLQRT-19V287-8736
Recall Quarterly Report #1, 2019-2
Recall Quarterly Report #3, 2019-4RCLQRT-19V287-5091
ISSUED Renotification NoticeRCRN-19V287-8917
Latest Recalls Documents
Chrysler Recommended J2534 Devices
|J2534 Device||Firmware Version|
|CTC Vehicle Box *||1.9|
|Blue Streak -2534 Global Programmer||2.10|
|Actia I+ME Passthru||2.07|
* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).
Compatible J2534 Devices
Click on the link below to:
Download J2534 Application
(Install the wiTECH 2.0 J2534 Application on your computer)
Download the Setup Utility
(Configure your microPod/MDP device)
Launch wiTECH 2.0
(Once subscription and users are assigned to a tool please follow this link to access wiTECH)
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- All in one kit. Everything you need to reprogram vehicles in your shop. Includes OEM software and we do the programming for you.
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- Includes hardware, OEM software, voltage maintainer and access to our team of remote experts so vehicles can be reprogrammed in your shop hassle‑free.
- Call to schedule your programming session, plug it in, and we do the rest!
- Currently covers BMW, Chrysler, Ford, GM, Toyota, Honda, Hyundai / Kia, Mercedes and Nissan.
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- Supports Current & Earlier Vehicles: Enables diagnostics, programming and other “dealer” functions through OEM applications
- NEW Bluetooth Wireless Options Available: Providing wireless connectivity between your laptop and the Mongoose-Plus
- Expert Product Support: Staffed by technicians who understand vehicle repair and J2534 Pass‑Thru applications to help you with any technical setup questions
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Last update on 2023-01-26 / Affiliate links / Images from Amazon Product Advertising API
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