April 25, 2019 NHTSA CAMPAIGN NUMBER: 19V324000
Driveshaft May Fracture and Separate
A fractured rear driveshaft could detach from the vehicle and become a road hazard, or it may result in a loss of drive power, both of which can increase the risk of a crash.
NHTSA Campaign Number: 19V324
Manufacturer Chrysler (FCA US LLC)
Components POWER TRAIN
Potential Number of Units Affected 10,160
Summary
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Remedy
FCA US will notify owners, and dealers will replace the rear driveshaft, free of charge. The recall began June 13, 2019. Owners may contact FCA US customer service at 1-800-853-1403. The FCA US recall number is V48.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
June 2019
Dealer Service Instructions for:
Safety Recall V48 / NHTSA 19V-324 Rear Driveshaft
Remedy Available
| 2018-2019 | (DS) | RAM 1500 |
NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The rear driveshaft on about 10,100 of the above vehicles may have been built with an incomplete rear driveshaft weld fusion that may result in the weld cracking and potential for the driveshaft to fracture. A fractured rear driveshaft could separate from the tube yoke, pull out of the transfer case and hit the ground while driving. This could result in road debris and may result in a loss of motive power if the vehicle is in rear wheel drive mode at the time. Both conditions can cause a vehicle crash without prior warning.
Repair
Replace the rear driveshaft in all of the affected vehicles with a driveshaft verified to have complete weld fusion.
Parts Information
| Description | Part Number |
| Driveshaft, Rear | CSBJV481AA |
| Bolts, Driveshaft (4 required per repair) (MSQ 4) | 06506497AA |
NOTE: No additional parts are anticipated for this campaign. If any additional parts are determined to be required due to collateral damage or consequential repairs caused by a driveshaft that may have disconnected from the vehicle, the dealer must first check if a related LOP has been created for repairs prior to performing the repair. If no related LOP is found, the LOP review process must be followed to request a related Recall LOP be added as follows:
Submit a LOP Related Inquiry (located in DealerCONNECT > Service > Claim Administration) for evaluation and update.
- IF the request is approved – the related Recall LOP will be added to the Labor Operations and you are to proceed with normal Recall claim entry process.
- IF the request is not approved – submit the repair under Warranty (W) if the repair has been pre-authorized by your Area Manager or Business Center representative.
Parts Return
No parts return required for this campaign.
Special Tools
No special tools are required to perform this service procedure.
Service Procedure
NOTE: Vehicles involved in V48 safety recall campaign are not expected to require any additional parts or repairs related to V48 except for replacement of the rear driveshaft. In the unlikely event that damage to other components is observed, and that damage is directly related to the rear driveshaft, do not proceed with the repair until you have obtained a related Recall LOP, otherwise your claim for additional components/repairs may be rejected.
Replace Rear Driveshaft
- Position the vehicle on a hoist.
NOTE: To gain access to the bolts, push the Manual Park Release (MPR) lever forward to allow driveshaft ration.
- Remove and DISCARD the four pinion flange bolts from the driveshaft (Figure 1).
- Slide the driveshaft off the automatic transmission/transfer case output shaft, then remove and DISCARD the driveshaft (Figure 2).
- Positon the NEW driveshaft to the transmission/transfer case output shaft (Figure 2).
- Slide the slip yoke onto automatic transmission/transfer case output shaft (Figure 2).
- Install the four NEW pinion flange bolts and tighten to 115 N·m (85 ft. lbs.).
- Lower the vehicle.
- Return the vehicle to the customer.
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| RAM | 1500 | 2018-2019 |
10 Associated Documents
Defect Notice 573 Report
RCLRPT-19V324-5868.PDF 214.331KB
RCLRPT-19V324-5868
Manufacturer Notices(to Dealers,etc) – 05/02/2019 New Safety Recall Advanced Communication – V48
RCMN-19V324-0569.pdf 102.018KB
RCMN-19V324-0569
Recall Acknowledgement
RCAK-19V324-6232.pdf 244.174KB
RCAK-19V324-6232
Manufacturer Notices(to Dealers,etc) – 04/26/2019 New Safety Recall Advanced Communication – V48
RCMN-19V324-1950
Remedy Instructions and TSB
RCRIT-19V324-5860.pdf 1022.751KB
RCRIT-19V324-5860
ISSUED Owner Notification Letter(Part 577)
RCONL-19V324-1066.pdf 515.558KB
RCONL-19V324-1066
Recall Quarterly Report #2, 2019-3
RCLQRT-19V324-8728.PDF 211.244KB
RCLQRT-19V324-8728
Recall Quarterly Report #1, 2019-2
RCLQRT-19V324-3001.PDF 211.14KB
Recall Quarterly Report #3, 2019-4
RCLQRT-19V324-3668.PDF 211.333KB
RCLQRT-19V324-3668
ISSUED Renotification Notice
RCRN-19V324-4129.pdf 135.414KB
RCRN-19V324-4129
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V324&docType=RCL
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