April 25, 2019 NHTSA CAMPAIGN NUMBER: 19V324000

Driveshaft May Fracture and Separate

A fractured rear driveshaft could detach from the vehicle and become a road hazard, or it may result in a loss of drive power, both of which can increase the risk of a crash.

 

NHTSA Campaign Number: 19V324

Manufacturer Chrysler (FCA US LLC)

Components POWER TRAIN

Potential Number of Units Affected 10,160

 

Summary

Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.

 

Remedy

FCA US will notify owners, and dealers will replace the rear driveshaft, free of charge. The recall began June 13, 2019. Owners may contact FCA US customer service at 1-800-853-1403. The FCA US recall number is V48.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

---

June 2019

Dealer Service Instructions for:

Safety Recall V48 / NHTSA 19V-324 Rear Driveshaft

 

Remedy Available  

 

NOTE:  Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.

IMPORTANT:  Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these vehicles before retail delivery.  Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service.  Involved vehicles can be determined by using the VIP inquiry process.

 

Subject

The rear driveshaft on about 10,100 of the above vehicles may have been built with an incomplete rear driveshaft weld fusion that may result in the weld cracking and potential for the driveshaft to fracture. A fractured rear driveshaft could separate from the tube yoke, pull out of the transfer case and hit the ground while driving. This could result in road debris and may result in a loss of motive power if the vehicle is in rear wheel drive mode at the time. Both conditions can cause a vehicle crash without prior warning.

 

Repair

Replace the rear driveshaft in all of the affected vehicles with a driveshaft verified to have complete weld fusion.

 

Parts Information

 

NOTE: No additional parts are anticipated for this campaign. If any additional parts are determined to be required due to collateral damage or consequential repairs caused by a driveshaft that may have disconnected from the vehicle, the dealer must first check if a related LOP has been created for repairs prior to performing the repair.  If no related LOP is found, the LOP review process must be followed to request a related Recall LOP be added as follows: 

Submit a LOP Related Inquiry (located in DealerCONNECT > Service > Claim Administration) for evaluation and update. 

• IF the request is approved – the related Recall LOP will be added to the Labor Operations and you are to proceed with normal Recall claim entry process. 

• IF the request is not approved – submit the repair under Warranty (W) if the repair has been pre-authorized by your Area Manager or Business Center representative.

 

Parts Return

No parts return required for this campaign.

 

Special Tools

No special tools are required to perform this service procedure.

 

Service Procedure

NOTE:  Vehicles involved in V48 safety recall campaign are not expected to require any additional parts or repairs related to V48 except for replacement of the rear driveshaft.  In the unlikely event that damage to other components is observed, and that damage is directly related to the rear driveshaft, do not proceed with the repair until you have obtained a related Recall LOP, otherwise your claim for additional components/repairs may be rejected. 

 

Replace Rear Driveshaft

1. Position the vehicle on a hoist.

NOTE:  To gain access to the bolts, push the Manual Park Release (MPR) lever forward to allow driveshaft ration.

2. Remove and DISCARD the four pinion flange bolts from the driveshaft (Figure 1).

3. Slide the driveshaft off the automatic transmission/transfer case output shaft, then remove and DISCARD the driveshaft (Figure 2).

4. Positon the NEW driveshaft to the transmission/transfer case output shaft (Figure 2).

5. Slide the slip yoke onto automatic transmission/transfer case output shaft (Figure 2).

6. Install the four NEW pinion flange bolts and tighten to 115 N·m (85 ft. lbs.).

7. Lower the vehicle.

8. Return the vehicle to the customer.

 

---

---

2 Affected Products

Vehicle

 

 

---

10 Associated Documents

Defect Notice 573 Report

RCLRPT-19V324-5868.PDF 214.331KB

---

Manufacturer Notices(to Dealers,etc) – 05/02/2019 New Safety Recall Advanced Communication – V48

RCMN-19V324-0569.pdf 102.018KB

---

Recall Acknowledgement

RCAK-19V324-6232.pdf 244.174KB

---

Manufacturer Notices(to Dealers,etc) – 04/26/2019 New Safety Recall Advanced Communication – V48

RCMN-19V324-1950.pdf 98.068KB

---

Remedy Instructions and TSB

RCRIT-19V324-5860.pdf 1022.751KB

---

ISSUED Owner Notification Letter(Part 577)

RCONL-19V324-1066.pdf 515.558KB

---

Recall Quarterly Report #2, 2019-3

RCLQRT-19V324-8728.PDF 211.244KB

---

Recall Quarterly Report #1, 2019-2

RCLQRT-19V324-3001.PDF 211.14KB

---

Recall Quarterly Report #3, 2019-4

RCLQRT-19V324-3668.PDF 211.333KB

---

ISSUED Renotification Notice

RCRN-19V324-4129.pdf 135.414KB

---

Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V324&docType=RCL

 

---