June 11, 2019 NHTSA CAMPAIGN NUMBER: 19V438000
The miscalibrated ORC may incorrectly deploy the air bags during a frontal crash, increasing the risk of injury.
NHTSA Campaign Number: 19V438
Manufacturer Chrysler
(FCA US LLC)
Components AIR BAGS
Potential Number of Units Affected 745
Summary
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Renegade vehicles equipped with the Upland trim package. The Occupant Restraint Controller (ORC) may have been incorrectly calibrated.
Remedy
Chrysler will notify owners, and dealers will replace the ORC. The recall began September 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is V73.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
Revised (2) October 2019
Dealer Service Instructions for:
Safety Recall V73 / NHTSA 19V-438 Occupant Restraint Controller
NOTE: Revised Repair statement and Service Procedure. Revised LOP’s. Revised Floor Plan Reimbursement section.
Remedy Available
| 2019 | (BV) | Jeep Renegade |
NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
On about 745 of the above vehicles equipped with the Upland trim package and an Occupant Restraint Controller (ORC) calibrated to non-Upland trim package that are involved in a frontal collision with a longitudinal delta-V below 16 MPH sufficient to trigger low-output air bag deployment (stage 1 only) may experience a high-output air bag deployment (stage 1 and stage 2). High-output air bag deployment in low speed vehicle crashes that would otherwise call for low-output air bag deployment in the suspect vehicles may increase the risk of injury to front seat vehicle occupants during a crash.
Repair
Perform a “Restore Vehicle Configuration” routine and inspect the ORC module software part number. If the last 4 digits of current ECU software part number IS 0709 or higher, perform sections A through C of the service procedure. If the last 4 digits of the current ECU part number IS NOT 0709 or higher, perform sections A through G of the service procedure.
Parts Information
| Description | Part Number |
| ORC | 68485388AA |
Parts Return
No parts return required for this campaign.
Special Tools
The following special tools are required to perform this repair:
| ➢ NPN | wiTECH micro pod II |
| ➢ NPN | Laptop Computer |
| ➢ NPN | wiTECH Software |
Service Procedure
A. Obtain vehicle PIN
- From the home page of DealerCONNECT select the “Service” tab
- From the “Repair Information” section select “Key Code”.
- Enter the VIN, the reason code and password, agree to terms and select search.
- The PIN will be displayed, record this number for later use.
- Continue with section Restore Vehicle Configuration.
B. Restore Vehicle Configuration.
- Connect the wiTECH micro pod II to the vehicle data link connector.
- Place the ignition in the “RUN” position.
- Open the wiTECH 2.0 website.
- Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen. Click “Accept”.
- From the “Vehicle Selection” screen, select the vehicle to be updated.
- From the “Action Items” screen, select the “Topology” tab.
- From the “Topology” screen, click on the “BCM” icon.
- From the “BCM” screen, select the “ Functions” tab.
- Perform the “Restore Vehicle Configuration” routine and follow the screen prompts. If the routine fails, perform a second time.
- Select the “Topology” icon, go to “Action Items” screen then select “All DTCs” tab, “Clear All DTCs” and then select “Close”.
NOTE: Verify the odometer units are displaying miles. This can be corrected in the radio under the Settings menu, then select Units and toggle between US and Metric.
- Continue with section Inspect the ORC software level.
C. Inspect the ORC software level
- From the “Action Items” screen, select the “Topology” tab.
- From the “Topology” screen, click on the “ORC” icon.
- From the “ORC” screen, select the “Flash” tab, then compare the “Current Electronic Control Unit (ECU) Part Number” with the “New ECU Part Number” listed.
- If the last 4 digits of the current ECU part number are NOT equal to or higher than “0709”, proceed to section Replace the ORC.
- If the last 4 digits of the current ECU part number are equal to or higher than “0709”, proceed to step 4.
- Turn the ignition to the “OFF” position and then remove the wiTECH micro pod II device from the vehicle.
- Remove the battery charger from the vehicle and then close the hood.
- Return the vehicle to the customer.
D. Replace the ORC
WARNING: To avoid serious or fatal injury on vehicles equipped with side curtain airbags, disable the Supplemental Restraint System (SRS) before attempting any Occupant Restraint Controller (ORC) diagnosis or service. The ORC may contain a rollover sensor, which enables the system to deploy the side SRS components in the event of a vehicle rollover event. If an ORC containing a rollover sensor is accidentally rolled during service while still connected to battery power, the side SRS components will deploy. Disconnect and isolate the battery negative (ground) cable, then wait two minutes for the system capacitor to discharge before performing further diagnosis or service. This is the only sure way to disable the SRS. Failure to take the proper precautions could result in accidental airbag deployment.
WARNING: To avoid serious or fatal injury on vehicles equipped with airbags, disable the Supplemental Restraint System (SRS) before attempting any steering wheel, steering column, airbags, airbag curtains, knee blocker, seat belt tensioner, impact sensor or instrument panel component diagnosis or service. Disconnect the Intelligent Battery Sensor (IBS)/negative battery cable assembly from the negative battery post, then wait two minutes for the system capacitor to discharge before performing further diagnosis or service. This is the only sure way to disable the SRS. Failure to take the proper precautions could result in accidental airbag deployment.
WARNING: To avoid serious or fatal injury, never strike or drop the Occupant Restraint Controller (ORC), as it can damage the impact sensor or affect its calibration. The ORC contains the impact sensor, which enables the system to deploy the SRS components. If an ORC is accidentally dropped during service, the module must be scrapped and replaced with a new unit. Failure to observe this warning could result in accidental, incomplete, or improper SRS component deployment.
NOTE: This Electronic Control Unit (ECU) is being replaced with a new unit, a diagnostic scan tool MUST be used to align the PROXI configuration data into the new ECU. Follow the routine outlined in the diagnostic scan tool for PROXI Configuration Alignment under Body Control Module (BCM) Miscellaneous Functions menu.
- Disconnect and isolate the negative battery cable. If equipped with an Intelligent Battery Sensor (IBS), disconnect the IBS connector first before disconnecting the negative battery cable. Wait two minutes for the system capacitor to discharge before further service.
- Using a trim tool, remove the right and left front side panels from the center floor console (Figure1).
- Disconnect the body harness retainer from the stud on the right side of the ORC and position the wire harness to the side.
- Position the carpet down on both sides to gain access to the ORC.
- Remove and save the top cover from the ORC (Figure 2).
- Remove and save the three nuts that secure the ORC to the weld studs on the floor panel center tunnel (Figure 3).
- Lift the ORC off of the weld studs and rotate the ORC to gain access to the wire harness connectors from the driver’s side (Figure 4).
- Disconnect the wire harness connectors from the rearwardfacing end of the ORC. To disconnect the wire harness connector from the ORC, depress the release tab and lift the lever arm on the connector (Figure 4).
- Remove and DISCARD the ORC.
- Connect both wire harness connectors to the rearward-facing end of the NEW Be certain that the latch on each connector is fully engaged.
- Carefully position the NEW ORC onto the weld studs on the top of the floor panel center tunnel. When the ORC is correctly positioned, the bottom of the housing will fit flush with the top of the floor panel center tunnel and the orientation arrow on the label on top of the housing will be pointed forward in the vehicle.
- Beginning with the right front nut, install and finger tighten the three nuts that secure the ORC to the weld studs on the top of the floor panel center tunnel.
NOTE: Assure the ORC is positioned even with full contact to the center tunnel prior to tightening the nuts.
- Tighten the nuts to 71 in. lbs. (8 N·m).
- Install the top cover to the ORC module.
- Clip the body harness retainer to the stud.
- Install the front side panels to the center floor console.
- For vehicles equipped with a keyed ignition switch, turn the ignition switch to the “ON” position and exit the vehicle then continue with Step 19.
- For vehicles equipped with keyless ignition node, check to be certain that nobody is in the vehicle and connect the IBS connector, if equipped, then connect the battery negative cable(s). Turn the ignition switch to the “ON” position then continue with Step 20.
- Check to be certain that nobody is in the vehicle and connect the IBS connector, if equipped, then connect the battery negative cable(s).
- Continue to section Reprogram the ORC.
E. Reprogram the ORC
NOTE: The wiTECH scan tool must be used to perform this recall. This procedure must be performed with the latest software release level. If the reprogramming flash for the ORC is aborted or interrupted, repeat the procedure. The ORC must be at the latest calibration level after completing this recall.
NOTE: The wiTECH scan tool must be used to perform this recall. The wiTECH software is required to be at the latest release level before performing this procedure.
- Open the hood. Install a battery charger and verify that the charging rate provides 13.2 to 13.5 volts. Do not allow the charger to time out during the flash process. Set the battery charger timer (if so equipped) to continuous charge.
NOTE: Use an accurate stand-alone voltmeter. The battery charger volt meter may not be sufficiently accurate. Voltages outside of the specified range will cause an unsuccessful flash. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.
- Connect the wiTECH micro pod II to the vehicle data link connector.
- Place the ignition in the “RUN” position.
- Open the wiTECH 2.0 website.
- Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen. Click “Accept”.
- From the “Vehicle Selection” screen, select the vehicle to be updated.
- From the “Action Items” screen, select the “Topology” tab.
- From the “Topology” screen, click on the “ORC” icon.
- From the “ORC” screen, select the “Flash” tab.
- Select the NEW ECU part number where the last 4 digits are equal to or higher than “0709”.
- From the flash ECU agreement page, agree to terms by checking the box.
- Select “Flash ECU” then follow the wiTECH screen instructions to complete the flash.
- Once the flash is complete, select the “View DTCs” tab.
- Select “Clear All DTCs” and then select “Close”.
- Continue to section Perform PROXI Alignment Procedure.
F. Perform PROXI Alignment Procedure
- From the “Topology” screen, click on the “BCM” icon.
- From the “BCM” screen, select the “Misc Functions” tab.
- Perform the “PROXI alignment procedure” routine and follow the screen prompts.
- Perform the “PROXI alignment procedure” routine for the second time and follow the screen prompts to verify that All Control Units are correctly configured.
- Select the “Topology” icon, go to “Action Items” screen then select “All DTCs” tab, “Clear All DTCs” and then select “Close”.
- Continue to section Perform Longitudinal & Lateral Sensor Calibration
G. Perform Longitudinal & Lateral Sensor Calibration
- From the “Topology” screen, click on the “ABS” icon.
- From the “ABS” screen, select the “Misc Functions” tab.
- Perform the “Longitudinal & Lateral Sensor Calibration” routine and follow the screen prompts. If the routine Fails, perform a second time.
- Select the “Topology” icon, go to “Action Items” screen then select “All DTCs” tab, “Clear All DTCs” and then select “Close”.
- Turn the ignition to the “OFF” position and then remove the wiTECH micro pod II device from the vehicle.
- Remove the battery charger from the vehicle and then close the hood.
- Return the vehicle to the customer.
SEOCONTENT-START
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid will be used by FCA to record recall service completions and provide dealer payments.
Use the following labor operation numbers and time allowances:
Labor Operation Time
Number Allowance
Perform Restore Vehicle Configuration and Inspect ORC Module Software Level.
08-V7-31-85 0.2 hours
Perform Restore Vehicle Configuration,
Inspect, Replace and Reprogram ORC Module,
Perform PROXI Alignment and ABS Sensor
Calibration Routine. 08-V7-31-86 0.7 hours
Floor Plan Reimbursement 95-95-95-97 Calculate
See Below
Floor Plan Reimbursement represents the vehicle’s average daily allowance (see table below) multiplied by the number of days the vehicle was in dealer inventory and not available for sale. This reimbursement is limited to the number of days from the date of the stop sale to the date that the remedy was made available. Note: If the vehicle was received by your dealership (KZX date) AFTER the stop sale date, you will use the KZX date instead of the stop sale date. For this Recall, the stop sale was initiated on 06/18/2019 and the remedy was made available on 10/04/2019, therefore, the number of days cannot exceed 108 days.
| Vehicle | Average Daily Allowance | ||
| 2019 (BV) Jeep Renegade |
|||
NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Dealer Notification
To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to FCA are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner’s name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the “Service” tab and then click on “Global Recall System.” Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services / Field Operations
FCA US LLC
This notice applies to your vehicle,
[Model Year and Model] VIN XXXXXXXXXXXXXXXXX V73/NHTSA 19V- 438
LOGO
VEHICLE PICTURE
YOUR SCHEDULING OPTIONS
- RECOMMENDED OPTION Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership
- Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment
- Visit recalls.mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App.
QR Code
Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above.
DEALERSHIP INSTRUCTIONS
Please reference Safety Recall V73.
IMPORTANT SAFETY RECALL
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
FCA has decided that a defect, which relates to motor vehicle safety, exists in certain [2019 Model Year (BV) Jeep Renegade] vehicles.
It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers.
WHY DOES MY VEHICLE NEED REPAIRS?
Vehicles [1] equipped with the Upland trim package and an Occupant Restraint Controller (ORC) calibrated to non-Upland trim package that are involved in a frontal collision with a longitudinal delta-V below 16 MPH sufficient to trigger low-output air bag deployment (stage 1 only) may experience a high-output air bag deployment (stage 1 and stage 2). High-output air bag deployment in low speed vehicle crashes that would otherwise call for low-output air bag deployment in the suspect vehicles may increase the risk of injury to front seat vehicle occupants during a crash.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?
FCA will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will replace the ORC module. The estimated repair time is one hour. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-4249153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
10/02/2019
_____________________________________________________________________
Revised: New Safety Recall Advanced Communication – V73
FCA US LLC (FCA US) has announced a safety recall on certain 2019 Model Year (BV)
Jeep® Renegade vehicles.
VINs identified as being involved in this campaign are currently live and searchable.
Stop sale is in effect for the above-identified vehicles.
Vehicles impacted by a stop sale are eligible for reimbursement allowance through the
Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall
claim submission.
REASON FOR THIS SAFETY RECALL
Vehicles equipped with the Upland trim package and an Occupant Restraint Controller
(ORC) calibrated to non-Upland trim package that are involved in a frontal collision with
a longitudinal delta-V below 16 MPH sufficient to trigger low-output air bag deployment
(stage 1 only) may experience a high-output air bag deployment (stage 1 and stage 2).
High-output air bag deployment in low speed vehicle crashes that would otherwise call
for low-output air bag deployment in the suspect vehicles may increase the risk of injury
to front seat vehicle occupants during a crash.
SERVICE ACTION
FCA US will conduct a voluntary safety recall. The remedy for this condition is not
currently available. Dealers will be notified of the launch of this safety recall by way of
established communication methods. This recall is estimated to launch in the beginning
of October 2019.
Certain vehicles that have already been serviced will have the recall re-opened
and the remedy will need to be performed.
We ask that you please take the time to ensure that your personnel are aware of this
communication and are prepared to execute a customer friendly process for inquiries
regarding involved vehicles.
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle
inventory. Federal law requires you to complete this recall service on these
vehicles before retail delivery. Violation of this requirement by a dealer could
result in a civil penalty of up to $21,000 per vehicle. Involved vehicles can be
determined by using the VIP inquiry process.
Customer Services Field Operations
FCA US LLC
06/18/2019
_____________________________________________________________________
New Safety Recall Advanced Communication – V73
FCA US LLC (FCA US) has announced a safety recall on certain 2019 Model Year (BV) Jeep® Renegade vehicles.
VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles.
Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission.
REASON FOR THIS SAFETY RECALL
Vehicles equipped with the Upland trim package and an Occupant Restraint Controller (ORC) calibrated to non-Upland trim package that are involved in a frontal collision with a longitudinal delta-V below 16 MPH sufficient to trigger low-output air bag deployment (stage 1 only) may experience a high-output air bag deployment (stage 1 and stage 2). High-output air bag deployment in low speed vehicle crashes that would otherwise call for low-output air bag deployment in the suspect vehicles may increase the risk of injury to front seat vehicle occupants during a crash.
SERVICE ACTION
FCA US will conduct a voluntary safety recall. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 3rd Quarter of 2019.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Involved vehicles can be determined by using the VIP inquiry process.
Due to an IT data issue affecting Safety Recall V73, Dealer Instructions were removed from DealerCONNECT on
10/01/2019. Effective 10/04/2019 those instructions have been revised and republished. Regardless of what
work has been performed prior to 10/04/2019 on a vehicle involved in this campaign ALL vehicles have had the
recall re opened and will require some level of repair in accordance with the revised Dealer Instructions.
If multiple repair attempts have been completed please follow the below instructions for Warranty
Reimbursement. It is important to note that these LOPs will cause the claim to reject if the completion date on
the claim is outside of the LOP effective dates.
Please be advised that the date input for “date completed” in the Claim Entry screen should be the date the actual
repair was completed which could be different than the date the RO was closed. There could be a need for up to
3 separate claims based on work performed.
VEHICLES WITH REPAIRS BETWEEN 09/19/2019 AND 09/26/2019
Please submit for reimbursement using the following
LOP as applicable to the work performed . This LOP is valid
for repairs performed from 09/19/2019 until 9/26/2019.
Replace and Reprogram the ORC module,
Perform PROXI Alignment and
Perform Longitudinal & Lateral Sensor
Calibration
08 V7 31 82 0.5 hours
VEHICLES WITH REPAIRS BETWEEN 09/27/2019 AND 10/01/2019
Please submit for reimbursement using the following LOPs as applicable to the work performed. These LOPs are
valid for repairs performed from 09/27/2019 until 10/01/2019.
Perform Restore Vehicle Configuration
and Inspect ORC Module Software
Level. 08 V7 31 83 0.2 hours
Perform Restore Vehicle Configuration,
Inspect, Replace and Reprogram ORC Module,
Perform PROXI Alignment and ABS Sensor
Calibration Routine.
08 V7 31 84 0.7 hours
OCTOBER 2019
SAFETY RECALL V73 OCCUPANT RESTRAINT CONTROLLER
RECALL REIMBURSEMENT AND PARTS ORDERING INFO
VEHICLES WITH REPAIRS ON OR AFTER 10/4/2019
Please submit for reimbursement using the following LOPs as applicable to the work performed. These LOPs are
valid for repairs performed on or after 10/04/2019.
Perform Restore Vehicle Configuration
and Inspect ORC Module Software Level. 08-V7-31-85 0.2 hours
Perform Restore Vehicle Configuration,
Inspect, Replace and Reprogram ORC Module,
Perform PROXI Alignment and ABS Sensor
Calibration Routine. 08-V7-31-86 0.7 hours
FCA Appreciates Your Support!
OCTOBER 2019
SAFETY RECALL V73 OCCUPANT RESTRAINT CONTROLLER
RECALL REIMBURSEMENT AND PARTS ORDERING INFO
SEOCONTENT-END
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| JEEP | RENEGADE | 2019 |
20 Associated Documents
Defect Notice 573 Report
RCLRPT-19V438-8715.PDF 213.874KB
Recall Acknowledgement
Manufacturer Notices(to Dealers,etc) – 06/12/2019 New Safety Recall Advanced Communication – V73
Manufacturer Notices(to Dealers,etc) – 06/18/2019 New Safety Recall Advanced Communication – V73 FCA
Manufacturer Notices(to Dealers, etc.) New Safety Recall Advanced Communication – V73. Notice of safety recall on certain 2019 Model Year Jeep® Renegade vehicles. VINs identified as being involved in this campaign are currently live and searchable. The remedy for this condition is not currently available. Stop sale is in effect. Vehicles are eligible for reimbursement allowance through the Recall Floor plan Reimbursement Policy (RFPRP), which can be requested upon a recall claim submission. Dealers will be notified of the remedy launch estimated to occur in the 3rd Quarter of 2019.
Remedy Instructions and TSB
RCRIT-19V438-5387.pdf 1454.518KB
ISSUED Owner Notification Letter(Part 577)
RCONL-19V438-6125.pdf 516.985KB
ISSUED Renotification Notice
RCRN-19V438-0370.pdf 135.901KB
Recall 573 Report-Amendment 2
RCLRPT-19V438-9833.PDF 213.904KB
Recall 573 Report-Amendment 1
RCLRPT-19V438-3909.PDF 213.868KB
Recall Quarterly Report #2, 2019-4
RCLQRT-19V438-6594.PDF 211.236KB
Manufacturer Notices(to Dealers,etc) – OCTOBER 2019 SAFETY RECALL V73 OCCUPANT RESTRAINT CONTROLLER DEALER INSTRUCTIONS REMOVED FROM DEALERCONNECT
Manufacturer Notices(to Dealers,etc) – OCTOBER 2019 SAFETY RECALL V73 OCCUPANT RESTRAINT CONTROLLER RECALL REIMBURSEMENT AND PARTS ORDERING INFO
RCMN-19V438-4363.pdf 116.501KB
Remedy Instructions and TSB
RCRIT-19V438-4821.pdf 1510.632KB
Manufacturer Notices(to Dealers,etc) – 10/02/2019 Revised: New Safety Recall Advanced Communication – V73
RCMN-19V438-6356.pdf 102.287KB
Recall Quarterly Report #1, 2019-3
RCLQRT-19V438-7049.PDF 211.125KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-19V438-9582.pdf 304.191KB
Remedy Instructions and TSB
RCRIT-19V438-1558.pdf 1423.325KB
ISSUED Owner Notification Letter(Part 577)
RCONL-19V438-3745.pdf 584.702KB
Recall Quarterly Report #3, 2020-1
RCLQRT-19V438-3230.PDF 211.319KB
Latest Recalls Documents
Reprogramming
Chrysler J2534 Application Overview
Flash Availability - J2534/Pass Thru Device
Vehicle to Diagnostic Tool Reference Chart
Chrysler Recommended J2534 Devices
For Chrysler recommended J2534 device, see below table.
| J2534 Device | Firmware Version |
| CTC Vehicle Box * | 1.9 |
| UCAN 2 | 1.0 |
| Blue Streak -2534 Global Programmer | 2.10 |
| Actia I+ME Passthru | 2.07 |
* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).
Click on the link below to:
Download J2534 Application
(Install the wiTECH 2.0 J2534 Application on your computer)
Download the Setup Utility
(Configure your microPod/MDP device)
Launch wiTECH 2.0
(Once subscription and users are assigned to a tool please follow this link to access wiTECH)
https://www.mopartsp.com/support
www.techauthority.com
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- All-in-One OEM Diagnostics: This J2534 ECU programming tool elevates your automotive repair capabilities to new heights by delivering complete OEM diagnosis. Boasting comprehensive full-system diagnostics, intuitive repair guides, advanced ECU programming and coding, common reset services, a vast library of repair information and more, this all-in-one solution empowers technicians to effortlessly tackle complex vehicle issues with ease. *Not compatible with 24V vehicles
- Proven Performance You Can Trust: Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance. Supported by TOPDON's dedicated technical experts with in-depth knowledge of both auto repair and J2534 Pass-Thru programming, the RLink J2534 provides prompt and professional assistance, ensuring a smooth setup and reliable compatibility
- Integrated Excellence, Always Up-to-Date: Featuring the exclusive RLink Platform to provide a streamlined experience with one-click driver installation and management, ensuring flawless integration with your OE software, maintaining the original performance quality. The built-in operation guide makes mastering OE software quick and easy, so you can get started right away. Plus, with lifetime free updates, your diagnostics will stay current with the latest drivers and innovations
- Efficiency Meets Versatility: Engineered to support three CAN channels simultaneously - CAN FD and CAN-CC included, giving you the edge in fast troubleshooting. To perfectly synchronized with the OE software, please diagnose with active subscriptions and make sure your computer system is running a compatible 64-bit Windows version (7, 8, 10 or later) to fully leverage the power of RLink J2534. *We don't provide extra OE software
- Advanced VCI Box, Industry-leading J2534 Pass-Thru Technology: This J2534 Pass-Thru Programmer is designed espically for technicians, independent shop owners, and DIY enthusiasts, enables fast, reliable computer-based programming. It supports all J2534 protocols—including the latest DoIP and CAN FD—ensuring full compatibility with both legacy and next-generation vehicles.
- High-Speed OEM-Level Diagnostics & Programming: Unlock true OEM functionality with comprehensive system diagnostics, guided troubleshooting, coding, adaptations, resets, and programming—all designed to slash repair time. This all-in-one tool eliminates the need for multiple OEM devices, boosting efficiency and cutting costs. Equipped with High-Speed USB, it delivers 10x more data per second than competing solutions
- Coverage for 17 Car Brands & Ultra Reliability: Works seamlessly for Chrysler, for Ford(Forscan), for GM, for Nissan, for Toyota, for Honda, for Subaru(SSM4), for Land Rover/Jaguar, for Volvo, for Wuling, for Volkswagen, for Mercedes-Benz, and for BMW. Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance
- User-Friendly RLink Platform & Expert Support: TOPDON’s proprietary driver management platform offers a clean interface and lifetime free updates. Access a rich library of real-world case studies to stay ahead of the curve. Backed by a support team with 10+ years of J2534 and automotive repair experience, we provide one-on-one assistance to resolve any technical issue.
- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J2534 diagnostic tool features a 6.6ft USB 2.0 Cable and a 1.2 ft OBDII Extension Cable, allows to connection your computer easily outside the vehicle. The included handled carry case offers easy portability, storage, and hanging options—keeping your gear clean and ready to go, anywhere.
- [J2534 Pass-Thru Programmer] - TOPDON RLink J2534 is engineered for professional technicians, delivering OEM diagnostic and reprogramming capabilities. It supports all J2534 protocols, CAN-FD, DoIP, D-PDU. Compatible with 17 vehicle brands—such as Chrysler, Ford, GM, KIA, Hyundai, Nissan, Toyota, Honda, Subaru, Mitsubishi, MAZDA, Land Rover/Jaguar, Volvo, Volkswagen/Audi, Mercedes-Benz, and BMW. RLink J2534 can help reduce the cost of purchasing equipment from different brands.
- [All-in-One OEM Reprogramming and Diagnostics] - When seamlessly integrated with OEM diagnostic software, this dongle enables you to perform a wide range of functions, including ECU programming and coding, DTC reading and clearing, active tests, component matching, adaptations, rewriting, guided troubleshooting, and more. This all-in-one tool eliminates the need for multiple OEM devices, significantly boosting work efficiency.
- [Tested, Trusted, and Proven for Accuracy] - TOPDON RLink J2534 is renowned for its reliability, having successfully completed over 10,000 real-vehicle tests. The wealth of data and hands-on experience behind it ensures consistent performance and accurate results. You can trust this tool to deliver optimal performance.
- [One-Click Installation, Continuous Updates] - The exclusive TOPDON RLink platform streamlines installation with a one-click driver setup, allowing you to quickly access OEM software for diagnostic and reprogramming tasks. With lifetime free updates, your RLink J2534 stays current without any additional cost, ensuring reliable performance for the long term. *We don't provide extra OE software.
- [Works with Windows Compatibility and OEM Software Subscription] - The RLink J2534 supports three CAN channels - including CAN FD and CAN-CC, providing advantages in the process of rapid troubleshooting. Compatible with Windows 7, 8 and 10 (64-bit) and higher versions of the system. For full functionality, an active OEM software subscription is required for each supported vehicle brand. Please note that the dongle does not include OEM software, which must be purchased separately to access brand-specific diagnostic and reprogramming features.
- Dual WiFi & 10.1" Touchscreen: Provides a stable, high-speed wireless link 3x faster than bluetooth, and a responsive, professional interface. Topdon ONE obd2 scanner diagnostic tool ensures smooth, non-lagging diagnostic scan, boosting mechanic efficiency
- J2534 Pass-Thru Support: The included ONE VCI supports the J2534 standard, allowing it to function as a pass-thru device when paired with OEM diagnostic software.Through TOPDON’s RLink platform, technicians can perform dealer-level coding, expanding in-house capabilities without investing in multiple factory automotive scan tools
- OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
- 50 Plus Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary
- Advaned ECU Coding: 10 of the most serviced brands in North America, including full ECU coding and flash hidden support for BMW, VW, Au-di, Benz, Porsche, Toyota, Ni ssan and more. Enables module replacement, feature customization, and personal settings with automatic backup or restore.Lets your shop safely offer high-margin customization services, attracting more customers and boosting profit
- 💯【Conta.ct us for Support Directly】For any issues experienced after purchase, please reach out to: 📞autelsupply@ outlook. com🛣️. Our team will provide perfect solution for you. For tech support or [explore additional accessory], please cont.act our team: 📞autelsupply@ outlook. com🛣️.
- 🌎【Autel J2534 Pass-Thru Progra.mmer】As an OEM Pass-Thru Progra.mmer Vehicle interface for multiple makes, Autel MaxiFlash J2534 support all J2534 protocols, D-PDU, CAN-FD and DoIP protocols. 2026 newer Autel MaxiFlash J2534 VCI can works with P-C and download OEM vehicle software, seamlessly conduct OE-level diagnostic-progra.mming-c0ding. Also, Work with Elite II Pro/ Ultra Lite/ MS909/ MS909CV/ MS909EV to directly pro.gram on Merce.des-Be.nz & BM.W. Autel J2534 Progr.ammer is a multi-functional device and supports 10+ major brands, including for Hond.a, G.M, LandRo.ver, BM.W, Chrysl.er, For.d, Hyun.dai, Ki.a, Merc.edes B.enz, Toyot.a, Volksw.agen etc.
- 🌎【Enhanced Protocol: J2534/D-PDU/RP1210/CAN FD/DoIP】Autel MaxiFlash JVCI is a blueto.oth communicate device, it supports latest CAN FD DoIP CAN protocols, compliant with automotive D-PDU/ J2534/ RP1210 standards. It can perform standard PassThru J2534 functions: compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar Land Rover IDS and BM.W 3G for OEM diagnostics. CAN FD protocol is mainly for GM 2019+, DoIP protocol is mainly for Volvo 2018+, for L-and Rover/for Jaguar 2017+, for BM.W F chassis and G chassis.
- 🌎【Compatible with P-C/ WIND.OWS 】The Autel J2534 VCI can be connected to a compu.ter via a data cable; once the corresponding OEM software is installed, it enables do advanced progr.amming and c0ding on your vehicles. Easy Steps: 1) Connect to P-C via a USB cable 2) download OEM vehicle software 3) Start Diagnose. Take For.d for example, you can download OEM software on mot.orcraft.erservi.ce website, such as: For.d Diagnostic Software downloads, As B.uilt Data, Updated Cali.bration information, then use different software do relevant features.
- 🌎【Work with Autel Elite II Pro/ Ultra Lite/ MS909/ MS909CV/ MS909EV】This 2026 latest Autel J2534 Pass-Thru VCI is 100% compatible with Autel Elite II Pro Ultra Lite MS909 MS909CV MS909EV to perform advanced functions from diagnose to progra.mming.
- [2026 X431 PRO3 V+ Elite] A great value for the X431 series that differs from similar diagnostic tools by adding: 1) J2534 protocol for over $800 in savings; 2) CANFD/DOIP support for enhanced communications; 3) Configuration of over $900 worth of HD(heavy truck) modules, needed purchase HD diagnostic software by HD vehicle model for use.; 4) A 10.1 inch Gorilla screen with 1280*800 resolution and 80% more touch screen sensitivity
- [J2534 Protocol Scan Tool] The J2534 Direct Access Device can be used as a factory scanning tool at no cost to you, saving you over $2,000. You can easily expand your ECU protocol capabilities for Toyota, Honda, VW, BMW, Ford, GM, Chrysler, Mercedes-Benz and more. The LAUNCH X431 PRO3 V+ ELITE Scan Tool is equipped with the newly upgraded smartlinkC V2.0. smartLinkC is a communication interface that supports the J2534 specification. It can also be used as a J2534 PassThru device to implement the J2534 protocol with a PC that has OEM diagnostic software installed.The J2534 protocol is the only way to solve problems ranging from drivability and power loss to poor fuel economy
- [Top Hardware Configuration, Upgraded Version of V+] LAUNCH Diagnostic Scanner adopts Android 10.0 OS; CPU is 4-core processor with 2.0 GHz, which greatly improves the speed of running multi-tasks. 2.4GHz/5GHz; 6300mAh/7.6V ultra-large capacity battery; 10.1 inch Gorilla screen, sunlight readable, 8MP camera; Auto VIN; 4GB+64GB storage; 20x transfer rate to save more vehicle files and customer data; New TYPE A interface to connect expansion tools such as oscilloscopes, sensors, etc.; Supports more than 25 software languages such as EN, DE, FR, SP and JP
- [60+ Reset 3000+ Active Test] Full Bi-Directional Scan Tool quickly detects problems and guides repairs based on the response of actuators such as air conditioning clutches, windows, doors, mirrors and more. With the touch of a finger, you can easily send command signals from the scanner to a variety of modular actuators, testing component integrity and functionality in minutes or even seconds to determine if a replacement or repair is needed. In addition, the machine enjoys 60+ special services such as oil reset, ABS brake bleed, EPB, SAS, BMS, suspension, injector reset and more, and undergoes rigorous field testing to ensure availability
- [Unrivaled Coverage, Over 200 Vehicle Brands] LAUNCH X431 PRO3 V+ Elite Automotive Scanner is suitable for over 200 vehicle brands, including commercial vehicles and new energy vehicles. This professional car scanner supports: 1) J2534/D-PDU protocol for HD trucks; DoIP/CANFD for Land Rover/Jaguar, BMW F/G chassis, GM, etc.; 2) FCA Autoauth, covering 2018+ Chrysler/Dodge/Fiat, etc. New/old models, all covered. Includes frequently updated vehicle software and car coverage for faster support of other new models
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