Safety Recall VB2 - Engine Cooling Fan - 2015-2018 Ram ProMaster

11/21/2019
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New Safety Recall Advanced Communication – VB2
FCA US LLC (FCA US) has announced a safety recall on certain 2015 through 2018 Model Year (VF) Ram ProMaster vehicles with a 3.0L diesel engine or 3.6L gasoline engine and equipped with Air Conditioning (A/C).
VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles.
Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with a cooling fan which may be susceptible to seizure and a cooling fan circuit protection design that may not be sufficient to protect the fan from overheating during a cooling fan seize condition in high speed mode. A cooling fan stall / seizure event could lead to electrical overloading of the fan motor potentially resulting in the thermal degradation of the brush housing, which may lead to a vehicle fire. In some circumstances, the Check Engine and/or the Engine Temperature Malfunction Indicator Lights may illuminate. A vehicle fire may increase the risk of injury to occupants and persons outside of the vehicle, as well as property damage.
SERVICE ACTION
FCA US will conduct a voluntary safety recall on affected vehicles. The remedy for this condition is under development but is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 1st Quarter of 2020.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Involved vehicles can be determined by using the VIP inquiry process.

FCA US LLC Chronology
2015-2018 Ram ProMaster Engine Compartment
Submitted on November 15, 2019
 On July 17, 2019, the FCA US LLC ("FCA US") Vehicle Safety and Regulatory Compliance ("VSRC") organization opened an investigation as a result of an inquiry from United States Postal Service into cooling fan warranty and undetermined engine compartment fire incidents on Ram ProMaster vehicles.
 On July 18, 2019, FCA US VSRC conducted a joint review of fire incident reports with FCA Canada.
 On July 25, 2019, FCA US VSRC reviewed the ProMaster cooling fan validation reports with Italy based Fiat engineering to understand the functional objectives and design validation of the fan module.
 On August 2, 2019, FCA US VSRC reviewed a warranty returned cooling fan wiring harness with suspected thermal damage. The subject harness did not exhibit signs of propagating heat.
 During August 2019, FCA US VSRC collected warranty return cooling fan modules and reviewed the parts to better understand the failure modes and customer consequence, and reviewed the cooling fan change history with engineering and determined the suspect population.
 During the week of September 2, 2019, FCA US VSRC conducted bench testing of cooling fans and produced a flame event using warranty returned fans from the suspect population and shared testing results with engineering teams and found an error in the initial testing procedure that was not reflective of real-world in-use cases.
 On September 19, 2019, FCA US VSRC conducted vehicle level testing of cooling fans and produced a flame event using warranty returned fans from the suspect population.
 During the month of October 2019, FCA US VSRC evaluated other FCA US vehicles' cooling fan circuit protection designs to confirm vehicle scope was limited to this suspect population.
 As of November 7, 2019, FCA US identified approximately 21 CAIRs, and 13 field reports related to this issue.
 As of November 7, 2019, total warranty during the suspect period is 4,129 at 235 c/1000.
 As of November 7, 2019, FCA US is unaware of any accidents or injuries potentially related to this issue.
 On November 7, 2019, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.