Safety Recall W35 – Rear View Camera – 2019-2020 Jeep Renegade, Wrangler, Gladiator

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April 2, 2020 NHTSA CAMPAIGN NUMBER: 20V191000

Rearview Image Can Remain on Display/FMVSS 111

The lingering rearview image can distract the driver, increasing the risk of a crash.

 

NHTSA Campaign Number: 20V191

Manufacturer Chrysler (FCA US LLC)

Components BACK OVER PREVENTION

Potential Number of Units Affected 318,537

 

Summary

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4″ or 12″ radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rearview Mirrors.”

 

Remedy

Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is W30-W37.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


Revision 2 May 2020

Dealer Service Instructions for:

Safety Recall W35 / NHTSA 20V-191 VP4 Radio Software

 

NOTE: Added NEW information on pages 4, 5, 8, 10 and 11

 

Remedy Available

2019 – 2020 (BV) Jeep Renegade
2019 – 2020 (JL) Jeep Wrangler
2020 (JT) Jeep Gladiator

 

NOTE:  This recall applies only to the above vehicles equipped with an 8.4” radio display (sales code RFL).

 

NOTE:  Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.

 

IMPORTANT:  Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these vehicles before retail delivery.  Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service.  Involved vehicles can be determined by using the VIP inquiry process.

 

Subject

The radio on about 58,808 of the above vehicles may be equipped with a radio that may allow for the rear view camera to be displayed longer than the time allowed per FMVSS No. 111.

The condition above fails to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 111, Rear Visibility, S6.2.4 Linger time requires that “The rearview image meeting the requirements of S6.2.1 and S6.2.2 shall not be displayed after the backing event has ended.” S4. Definitions, “Backing event” is defined as “an amount of time which starts when the vehicle’s direction selector is placed in reverse, and ends when the vehicle forward motion reaches a continuous duration of 10 seconds.” In certain situations, the rearview image in suspect vehicles will linger until a drive cycle ends, which can be longer than 10 seconds. If the rearview image is displayed after the backing event has ended, a driver may be distracted by the image which can cause a vehicle crash without prior warning.

 

Repair

The radio software will need to be inspected and if required updated on all of the above-mentioned vehicles.

 

Parts Information

No parts are required to perform this service procedure.

 

Parts Return

No parts return required for this campaign.

 

Special Tools

The following special tools is required to perform this repair:

  • NPN
wiTECH micro pod II
  • NPN
Laptop Computer
  • NPN
wiTECH Software
  • NPN
USB Flash Drives (8 GB or larger)

 

Service Procedure

A. Inspect the radio software version

 

  1. Turn the ignition to the “RUN” position.

 

  1. Turn the radio to the “ON” position.

 

  1. Press and hold the two lower corners of the radio display screen simultaneously until the “Dealer Mode” screen appears, approximately seven seconds, and then release the buttons.

 

  1. Select “Radio Part Information”.

 

  1. Is the radioApplication Version4, MR28.3, or MR28.32 for 8.4” radio and NR28.1, LR30.21, LR30.22, and LR33.3 for 12” radio? (Figure 1).

 

  • NO – The radio software is current. No further action required.

 

NOTE: Uconnect website might indicate a software update is available for radio’s that have software IR22.6 or lower, if it does do not update the software.  

 

  • YES – There is radio software update available. Please continue to section  Software Download

 

Figure 1 – Application Version Display

 

NOTE: Before software reflash, please enter the Dealer Mode ->Connectivity screen verify MSISDN and ICCID numbers. If those 2 fields are blank, do NOT proceed with the software reflash process, order a replacement. Replace radio under warranty, use Inspect LOP to close recall (Figure 2 and 3).

 

Figure 2 – MSISDN Information

 

Figure 3 – ICCID Information

 

 

B. Software Download

 

  1. To download the Software Update to a USB Flash Drive it must:

 

 

  • The flash drive must not contain any files (including documents, music, or pictures).

 

  1. Plug the flash drive into the computer and make sure it is active and ready to   Record the name of the USB flash drive and the drive location.

 

  1. Format the USB flash drive (FAT32).

 

  1. Confirm that there are no files or folders on the USB Flash drive. This is done to ensure that there are no conflicting files that may interrupt the software update process.

 

  1. Leave the USB Flash drive in the computer and proceed to the next step.

 

  1. Go to Dealer CONNECT.

 

  1. Select the “Service” tab.

 

  1. Select Uconnect” from the Uconnect Command Center.

 

  1. Select Uconnect Dealer Software Downloads”.

 

NOTE: If a security message appears ‘Do you want to view only the web page content that was delivered securely?” select “NO” and continue (Figure 4).

 

  1. Enter the VIN into Dealer Update ePortal and select “Go”.

 

  1. Select Software Release ID.

 

Figure 4 – Security Warning

 

  1. Select the “MAC” operating system (OS) only (Figure 5).

 

NOTE: Be sure to download the file to your designated folder before extracting the zip file to the blank USB flash drive.

  1. Select the download directly to your browser.

 

  1. Select the downloaded file and extract the file to the jump drive record the campaign number on the jump drive.

 

  1. Safely remove the jump drive from your computer.

 

Figure 5 – Operating System Selection

 

A blank USB flash drive will be needed for each radio update; additional updates cannot be on the same USB flash drive.

 

Unzip all the files to the root folder of USB flash drive. Files should not be within a zip folder. 

 

NOTE: The jump drive should look like (Figure 6).

 

Figure 6 – Jump Drive Mapping

 

  1. Proceed to update the radio software file on the vehicle in section C. Radio Software Update.

 

C. Radio Software Update

 

  1. Open the hood. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts.  Do not allow the charger to time out during the meter may not be sufficiently accurate.  Voltages outside of the specified  flash process.  Set the battery charger timer (if so equipped) to continuous charge.

 

NOTE:  Use an accurate stand-alone voltmeter.  The battery charger volt range will cause an unsuccessful flash.  If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.

 

CAUTION: Make sure no other device is plugged into any of the USB ports while performing the software update. If other devices are connected to the USB ports during the software update, it may cause failure to the files to be loaded which may cause radio damage and will need to be replaced. 

 

  1. Remove all devices (SD, USB, and AUX) from the media hub.

 

  1. Insert the USB flash drive containing the downloaded software into the vehicle USB port.

 

  1. Turn the ignition to the “ON” position.

 

  1. Turn the radio to the “ON“ position.

 

  1. If the current version” and “Update To” are the same Press “OK” and  remove the USB flash drive (Figure 7).

 

Figure 7 – Update Screen

 

 NOTE: The software update screen may take up to a minute before it is displayed. If the software update is not displayed, cycle the ignition to the “OFF” position and then to the “RUN” position.

 

  1. If the screen displays “Cannot Update Software” the USB flash drive was not set up correctly. Use a top name brand USB and create a new flash drive and start the update again (Figure 8).

 

Figure 8 – Software Not Compatible

 

NOTE: If you receive an Error 01 message, verify the USB was created properly. If error persists reformat the drive and begin again.

 

  1. Select the ‘Update Now” button (Figure 9).

 

Figure 9 – Software Selection

 

NOTE: Do not turn off the ignition or remove the USB until you see the update NOT available screen

 

  1. Updating screen will be displayed (Figure 10).

 

Figure 10 – Updating Screen

 

  1. The radio will reboot and the update will begin. The update should only take 20 minutes, the timer on the screen may display the incorrect time remaining (Figure 11).

 

 Note: If the radio update fails along the way you may receive an Error message on the screen; DO NOT remove the USB at this time. The radio will roll back to the previous software level and attempt the radio update up to three times. Please allow up to 15 minutes for the rollback to occur Figure 11 Software Update Progress before the update retries.

 

  1. After the update has completed, the radio will shut down. With the USB flash drive still inserted in the USB port. If the radio has been updated correctly, the screen will be displayed. Press “OK” and remove the USB flash drive (Figure 12).

 

NOTE: The vehicle may require a 40-minute sleep cycle to return to full functionality.

 

  1. Start a wiTECH session and clear fault codes.

 

Figure 12 – Software Updated Screen

 

NOTE: After performing the radio update, the radio display screen may have a ghost image that will not clear, even after turning off the ignition. This ghost image may appear on any radio screens selected. Do not replace the radio for this concern. Other features that may be unavailable would include apps, performance or off-road pages, and connectivity. Turn the vehicle off and allow the radio and vehicle to enter a full power down cycle.

A full power down cycle may take between 45 to 60 minutes.

 

Completion Reporting and Reimbursement

Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab.   Claims paid will be used by FCA to record recall service completions and provide dealer payments.

Use the following labor operation numbers and time allowances:

Labor Operation
Number
Time
Allowance
Inspect radio software 18-W3-51-81 0.2 hours
Inspect and reprogram radio software (UAQ Radio) 18-W3-51-82 0.5 hours
Inspect and reprogram radio software (UCQ Radio) 18-W3-51-83 0.5 hours
Related Operation
Create USB Jump Drive from Uconnect UAQ Vehicles (One Time Only) 18-W3-51-50 0.2 hours
Create USB Jump Drive from Uconnect UCQ Vehicles (One Time Only) 18-W3-51-51 0.2 hours

 

NOTE:  See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.

 

Dealer Notification

To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification.

 

Owner Notification and Service Scheduling

All involved vehicle owners known to FCA are being notified of the service requirement by first class mail.  They are requested to schedule appointments for this service with their dealers.  A generic copy of the owner letter is attached.

 

Vehicle Lists, Global Recall System, VIP and Dealer Follow Up

All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.

GRS provides involved dealers with an updated VIN list of their incomplete vehicles.  The owner’s name, address and phone number are listed if known.  Completed vehicles are removed from GRS within several days of repair claim submission.

To use this system, click on the “Service” tab and then click on “Global Recall System.”  Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.

Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.

Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states.  Use of this information is permitted for this recall only and is strictly prohibited from all other use.

 

Additional Information

If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.

Customer Services / Field Operations

FCA US LLC


This notice applies to your vehicle,

 [Model Year and Model]  VIN XXXXXXXXXXXXXXXXX W35/NHTSA 20V191

 

LOGO

VEHICLE PICTURE

YOUR SCHEDULING OPTIONS

 

  1. RECOMMENDED OPTION Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership 
  1. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment 
  1. Visit mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App.

 

QR Code

 

Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above.

 

DEALERSHIP INSTRUCTIONS

Please reference Safety Recall W35.


IMPORTANT SAFETY RECALL

VP4 Radio Software

 

Dear [Name],

 

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

FCA US has decided that certain [2019 -2020 Model Year (BV) Jeep Renegade, (JL) Jeep Wrangler, and 2020 (JT) Jeep Gladiator] vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS)  No.111, Rear Visibility.

 

It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers.

 

WHY DOES MY VEHICLE NEED REPAIRS?

The radio in your vehicle [1]   may under certain circumstances, continue to display the rearview image until a drive cycle ends. If the rearview image is displayed after the backing event has ended, a driver may be distracted by repeatedly and/or continuously shifting attention in attempt(s) to cancel the image which can cause a vehicle crash without prior warning.

 

HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?

FCA US will repair your vehicle [2] free of charge (parts and labor).  To do this you have two options.  First, you can take your vehicle to your dealer and your dealer will reprogram the radio with updated software. Second, your vehicle’s radio software can be reprogramed remotely using Firmware Over The Air (FOTA) technology which will become available starting in May or sooner.

 

For more information: Visit https://www.youtube.com/watch?v=ZNad3kwXeBA for details on how to update your radio.  By selecting the remote FOTA technology option to update your radio software, a visit to your dealership will not be necessary. When prompted, simply select “Update Now” on your radio display to update the software at your convenience.

YouTube video

 

If you would like to have your dealer perform the repair, the estimated repair time is about a half hour. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership.

 

TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY

 

WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?

If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days.  If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.

 

We apologize for any inconvenience, but are sincerely concerned about your safety.  Thank you for your attention to this important matter.

Customer Assistance/Field Operations

FCA US LLC


Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371

[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.

[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC  20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-4249153), or go to safercar.gov.

[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.

 

Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.

 


This notice applies to your vehicle,

 [Model Year and Model]  VIN XXXXXXXXXXXXXXXXX W35/NHTSA 20V191

 

LOGO

VEHICLE PICTURE

FOR RECALL QUESTIONS

 

  1. RECOMMENDED OPTION Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership

 

  1. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm if there are any recall repairs which must be performed on your vehicle.

 

  1. Visit mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App.

 

QR Code

 

Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above.

 

DEALERSHIP INSTRUCTIONS

Please reference Safety Recall W35.

 

 

IMPORTANT SAFETY RECALL

VP4 Radio Software

Dear [Name],

 

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

FCA US has decided that certain [2019 -2020 Model Year (BV) Jeep Renegade, (JL) Jeep Wrangler, and 2020 (JT) Jeep Gladiator] vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS)  No.111, Rear Visibility.

 

RECALL DESCRIPTION

The radio in your vehicle [1]   may under certain circumstances, continue to display the rearview image until a drive cycle ends. If the rearview image is displayed after the backing event has ended, a driver may be distracted by repeatedly and/or continuously shifting attention in attempt(s) to cancel the image which can cause a vehicle crash without prior warning.

 

YOUR VEHICLE HAS ALREADY BEEN REMEDIED

According to our service records, your vehicle’s radio software was programmed during the manufacturing process. Therefore, your vehicle has been remedied and this safety recall does not need to be performed.

 

This notification is provided for your records only. There is nothing more that you need to do.

 

WHAT IF I HAVE QUESTIONS REGARDING THIS RECALL?

If you believe the software in your vehicle [2] has not been installed or have questions or concerns which your dealer is unable to resolve, please contact the FCA Group Recall Assistance Center at either fcarecalls.com or 1 800-853-1403.

 

WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?

If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days.  If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.

 

We apologize for any inconvenience, but are sincerely concerned about your safety.  Thank you for your attention to this important matter.

Customer Assistance/Field Operations

FCA US LLC

 

 

Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371

[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.

[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC  20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-4249153), or go to safercar.gov.

[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.

 

Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.

 


04/03/2020

New Safety Recall Advanced Communication – W35

FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (BV) Jeep® Renegade, (JL) Jeep® Wrangler, (JT) Jeep® Gladiator vehicles equipped with an 8.4” radio display.

 

REASON FOR THIS SAFETY RECALL

Some of the above vehicles were built with an 8.4″ radio display which may under certain circumstances, continue to display the rearview image until a drive cycle ends. If the rearview image is displayed after the backing event has ended, a driver may be distracted by repeatedly and/or continuously shifting attention in attempt(s) to cancel the image which can cause a vehicle crash without prior warning.

 

The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No.111, Rear Visibility, S6.2.4 Linger time requires that “The rearview image meeting the requirements of S6.2.1 and S6.2.2 shall not be displayed after the backing event has ended.” S4. Definitions, “Backing event” is defined as “an amount of time which starts when the vehicle’s direction selector is placed in reverse, and ends when the vehicle forward motion reaches a continuous duration of 10 seconds.” In certain situations, the rearview image in suspect vehicles will linger until a drive cycle ends, which can be longer than 10 seconds.

 

SERVICE ACTION

FCA US will conduct a voluntary safety recall to reprogram the suspect radios with updated software. Dealers will be notified of the launch of this safety recall by way of established communication methods.  This recall is estimated to launch in 2nd Quarter of 2020.

 

We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.

 

Customer Services Field Operations

FCA US LLC

 


FCA US LLC Remedy Part Numbers
W30-37 VP4R Rear View Camera Non-Compliance
Submitted on April 2, 2020
Amended on September 24, 2020

 

RADIO PART NUMBERS BY MODEL AND MODEL YEAR

Model Model Year Part Numbers
Jeep Renegade 2019 68461692AA
2020 68461692AA
Ram 2500/3500 2019 68422051AA 68422046AD
2020 68422046AD
Ram

1500

2019 68429166AB 68429169AE
2020 68429166AB 68429169AE
Jeep Wrangler 2019 68497060AA
2020 68497060AA
Jeep Gladiator 2020 68417861AH
Dodge

Challenger

2019 68461740AE 68461747AE
Jeep Cherokee 2020 68461732AA
Chrysler Pacifica 2019 68461774AA 68461768AA
2020 68461774AA 68461768AA
Dodge Durango 2019 68461777AB
2020 68461777AB
Jeep Grand Cherokee 2019 68461750AA 68461757AA
2020 68461750AA

 


FCA US LLC Recall Part Numbers
W30-37 VP4R Rear View Camera Non-Compliance
Submitted on April 2, 2020
Amended on September 24, 2020

 

RADIO PART NUMBERS BY MODEL AND MODEL YEAR

Model Model Year Part Numbers
Jeep Renegade 2019 68440837AA
2020 68440837AA
Ram 2500/3500 2019 68381424AE 68381424AF 68378392AE 68422046AA
2020 68422046AA 68422046AC
Ram

1500

2019 68307655AJ 68317978AJ
2020 68307655AJ 68317978AJ 68429169AB 68429169AD
Jeep Wrangler 2019 68429173AB
2020 68429173AB
Jeep Gladiator 2020 68417861AG
Dodge

Challenger

2019 68448519AB 68422252AA
Jeep Cherokee 2020 68429185AC
Chrysler Pacifica 2019 68429201AB 68429204AB
2020 68429201AB 68429201AC 68429204AB 68429204AC
Dodge Durango 2019 68429210AB 68429210AD
2020 68429210AB 68429210AD
Jeep Grand Cherokee 2019 68429214AB 68429221AB
2020 68429215AB

 


19 Affected Products

Vehicles

MAKE MODEL YEAR
CHRYSLER PACIFICA 2019-2020
DODGE CHALLENGER 2019
DODGE DURANGO 2019-2020
JEEP CHEROKEE 2020
JEEP GLADIATOR 2020
JEEP GRAND CHEROKEE 2019-2020
JEEP RENEGADE 2019-2020
JEEP WRANGLER 2019-2020
RAM 1500 2019-2020
RAM 2500 2019-2020
RAM 3500 2019-2020

 


73 Associated Documents

Remedy Instructions and TSB

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Manufacturer Notices(to Dealers,etc) – Notice re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (WK) Jeep® Grand Cherokee equipped with an 8.4” radio display

RCMN-20V191-7803.pdf 199.696KB

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Manufacturer Notices(to Dealers,etc) – Notice re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (RU) Chrysler Pacifica vehicles equipped with an 8.4” radio display.

RCMN-20V191-6651.pdf 198.451KB

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Remedy Instructions and TSB

RCRIT-20V191-4649.pdf 1426.722KB

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Remedy Instructions and TSB – VP4 Radio Software Remedy Available (W32)

RCRIT-20V191-7724.pdf 1431.151KB

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Remedy Instructions and TSB – VP4 Radio Software Update (W30)

RCRIT-20V191-5808.pdf 1431.691KB

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Remedy Instructions and TSB n- VP4 Radio Software Update

RCRIT-20V191-9911.pdf 1430.818KB

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Remedy Instructions and TSB

RCRIT-20V191-2820.pdf 1545.504KB

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Remedy Instructions and TSB

RCRIT-20V191-9993.pdf 1544.749KB

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Remedy Instructions and TSB – VP4 Radio Software: Revision #2

RCRIT-20V191-5072.pdf 1546.324KB

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Remedy Instructions and TSB

RCRIT-20V191-4997.pdf 1545.924KB

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Remedy Instructions and TSB

RCRIT-20V191-9841.pdf 1545.231KB

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Remedy Instructions and TSB – VP4 Radio Software: Revision #2

RCRIT-20V191-1743.pdf 1544.68KB

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Remedy Instructions and TSB – VP4 Radio Software: Revision #2

RCRIT-20V191-8393.pdf 1545.407KB

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Miscellaneous Document – Software Update Details Screenshot

RMISC-20V191-8520.pdf 271.004KB

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Owner Notification Letter(Part 577)

RCONL-20V191-7775.pdf 521.205KB

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Owner Notification Letter(Part 577)

RCONL-20V191-7887.pdf 519.79KB

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Owner Notification Letter(Part 577) (w32)

RCONL-20V191-8404.pdf 515.854KB

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Owner Notification Letter(Part 577) (W32)

RCONL-20V191-6722.pdf 520.578KB

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Owner Notification Letter(Part 577) (W30)

RCONL-20V191-2169.pdf 520.043KB

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Owner Notification Letter(Part 577)

RCONL-20V191-6610.pdf 520.584KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V191-8955.pdf 520.804KB

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Owner Notification Letter(Part 577)

RCONL-20V191-1920.pdf 516.652KB

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Miscellaneous Document – RADIO PART NUMBERS BY MODEL AND MODEL YEAR

RMISC-20V191-5839.pdf 229.799KB

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Manufacturer Notices(to Dealers,etc) – Communication re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (DF) RAM 3500 10K LB Cab Chassis, (DJ) RAM 2500 Pickup, (DT) RAM 1500 Pickup vehicles equipped with an 8.4” radio display.

RCMN-20V191-8037.pdf 200.262KB

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Manufacturer Notices(to Dealers,etc) – Notice re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (BV) Jeep® Renegade, (JL) Jeep® Wrangler, (JT) Jeep® Gladiator vehicles equipped with an 8.4” radio display.

RCMN-20V191-8865.pdf 199.643KB

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Recall Acknowledgement

RCAK-20V191-1841.pdf 244.413KB

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Non-Compliance Notice 573 Report

RCLRPT-20V191-4667.PDF 222.805KB

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Miscellaneous Document – RADIO PART NUMBERS BY MODEL AND MODEL YEAR

RMISC-20V191-7543.pdf 229.929KB

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Manufacturer Notices(to Dealers,etc) – Notification re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (KL) Jeep® Cherokee vehicles with equipped with an 8.4” radio display

RCMN-20V191-7877.pdf 199.056KB

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Manufacturer Notices(to Dealers,etc) – Notice re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (WD) Dodge Durango vehicles equipped with an 8.4” radio display.

RCMN-20V191-6510.pdf 198.106KB

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Manufacturer Notices(to Dealers,etc) – Notice re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (DF) RAM 3500 10K LB Cab Chassis, (DJ) RAM 2500 Pickup, (DT) RAM 1500 Pickup vehicles equipped with a 12” radio display

RCMN-20V191-0527.pdf 199.261KB

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Manufacturer Notices(to Dealers,etc) – Notice re New Safety Recall re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (LA) Dodge Challenger vehicles equipped with an 8.4” radio display

RCMN-20V191-2791.pdf 198.406KB

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Remedy Instructions and TSB

RCRIT-20V191-7496.pdf 1541.505KB

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Owner Notification Letter(Part 577)

RCONL-20V191-6561.pdf 515.972KB

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Owner Notification Letter(Part 577)

RCONL-20V191-8416.pdf 519.839KB

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Recall Quarterly Report #1, 2020-2

RCLQRT-20V191-1369.PDF 211.16KB

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Recall Quarterly Report #3, 2020-4

RCLQRT-20V191-9046.PDF 211.363KB

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Miscellaneous Document – RADIO PART NUMBERS BY MODEL AND MODEL YEAR

RMISC-20V191-0507.pdf 225.221KB

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Miscellaneous Document – Copy of owner notification letter (already remedied)

RMISC-20V191-8762.pdf 515.962KB

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Miscellaneous Document – Copy of owner notification letter (already remedied)

RMISC-20V191-6174.pdf 516.781KB

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Miscellaneous Document – RADIO PART NUMBERS BY MODEL AND MODEL YEAR

RMISC-20V191-9157.pdf 225.32KB

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Miscellaneous Document – Copy of Owner notification letter (already remedied)

RMISC-20V191-4309.pdf 516.998KB

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Miscellaneous Document – Copy of owner notification letter (already remedied)

RMISC-20V191-3023.pdf 516.059KB

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Miscellaneous Document – Copy of Owner Notification

RMISC-20V191-2857.pdf 516.129KB

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Miscellaneous Document – Copy of owner notification letter (already remedied)

RMISC-20V191-2236.pdf 516.76KB

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Miscellaneous Document – Copy of owner notification letter (already remedied)

RMISC-20V191-8801.pdf 517.627KB

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Miscellaneous Document – Copy of owner notification letter (already remedied)

RMISC-20V191-6828.pdf 517.421KB

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Recall Quarterly Report #2, 2020-3

RCLQRT-20V191-1070.PDF 211.266KB

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Miscellaneous Document – Owner Notification Email Blast

RMISC-20V191-8753.pdf 162.605KB

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Miscellaneous Document

RMISC-20V191-9198.pdf 225.224KB

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ISSUED Renotification Notice

RCRN-20V191-4513.pdf 137.972KB

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ISSUED Renotification Notice

RCRN-20V191-5823.pdf 137.975KB

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ISSUED Renotification Notice

RCRN-20V191-2596.pdf 137.975KB

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ISSUED Renotification Notice

RCRN-20V191-8012.pdf 137.996KB

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ISSUED Renotification Notice

RCRN-20V191-8416.pdf 138.005KB

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ISSUED Renotification Notice

RCRN-20V191-8708.pdf 137.017KB

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ISSUED Renotification Notice

RCRN-20V191-1019.pdf 137KB

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ISSUED Renotification Notice

RCRN-20V191-4775.pdf 138.008KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V191&docType=RCL

 


 

Uconnect Updates - Chrysler Dodge Ram Jeep Fiat

https://chrysler.oemdtc.com/344/uconnect-updates-chrysler-dodge-ram-jeep-fiat

 

Uconnect Updates

 

SaleBestseller No. 1
Amazon Basics 128 GB Ultra Fast USB 3.1 Flash Drive, Black
  • USB 3.1 flash drive with high-speed transmission; store videos, photos, music, and more
  • 128 GB storage capacity; can store 32,000 12MP photos or 488 minutes 1080P video recording, for example
  • Convenient USB connection
  • Read speed up to 130Mbps and write speed up to 30Mbps; 15x faster than USB 2.0 drives; USB 3.1 Gen 1 / USB 3.0 port required on host devices to achieve optimal read/write speed; backwards compatible with USB 2.0 host devices at lower speed
  • High-quality NAND FLASH flash memory chips can effectively protect personal data security
SaleBestseller No. 2
SanDisk 64GB 2-Pack Ultra USB 3.0 Flash Drive (2x64GB) - SDCZ48-064G-GAM462, Black
  • Transfer speeds up to 10x faster than standard USB 2.0 drives (4MB/s); up to 130MB/s read speed; USB 3.0 port required. Based on internal testing; performance may be lower depending upon host device. 1MB=1,000,000 bytes
  • Backward compatible with USB 2.0
  • Secure file encryption and password protection(2)
Bestseller No. 3
SAMSUNG BAR Plus 256GB - 400MB/s USB 3.1 Flash Drive Titan Gray (MUF-256BE4/AM)
  • Redefine everyday file transfers with speeds up to 400MB/s
  • Reliable and secure storage for your photos, videos, music, and files
  • Rugged metal casing for durability with key ring to prevent loss.Operating Temperature:0~60℃
  • Safeguard your data (Water proof, shock proof, magnet proof, temperature proof, x ray proof)
  • USB 3.1 flash drive with backwards compatibility (USB 3.0, USB 2.0)
Bestseller No. 4
SamData 32GB USB Flash Drives 2 Pack 32GB Thumb Drives Memory Stick Jump Drive with LED Light for Storage and Backup (2 Colors: Black Blue)
  • [Great Value Package Offer]: 2 Pack USB 2.0 Flash Drive 32GB Available in 2 different colors - Black and Blue. The different colors can help you to store different content.
  • [Plug and Play]: No need to install any software, Just plug in and use it. The metal clip rotates 360° round the ABS plastic body which. The capless design can avoid lossing of cap, and providing efficient protection to the USB port.
  • [Compatibilty and Interface]: Supports Windows 7 / 8 / 10 / Vista / XP / 2000 / ME / NT Linux and Mac OS. Compatible with USB 2.0 and below. High speed USB 2.0, LED Indicator - Transfer status at a glance.
  • [Suitable for All Uses and Data]: Suitable for storing digital data for school, business or daily usage. Apply to data storage of music, photos, movies, software, and other files.
  • [Warranty Policy]: 12-month warranty, our products are of good quality and we promise that any problem about the product within one year since you buy, it will be guaranteed for free.
Bestseller No. 5
SAMSUNG FIT Plus 3.1 USB Flash Drive, 128GB, 400MB/s, Plug In and Stay, Storage Expansion for Laptop, Tablet, Smart TV, Car Audio System, Gaming Console, MUF-128AB/AM,Gunmetal Gray
  • PLUG IN AND STAY: Expand your storage with the FIT Plus, a compact flash drive, seamless and unobtrusive; Instant storage for your laptops, tablets, TV’s, car audio systems, gaming consoles, and more
  • STORE MORE, LEAVE IT IN: Extra storage in a seamlessly fitting design; Leave it in your devices with reduced risks of accidental bumps or removal; Enough capacity for your favorite tunes, irreplaceable photos/videos, work documents, and personal files
  • SAVE TIME, ADD SPACE: Quick and convenient read speeds up to 400 MB/s* with the latest USB 3.1 standard to ensure transferring data never slows you down; Send a 3GB 4K UHD video file from your FIT Plus to your PC in just 10 seconds**
  • TOUGH & TRUSTED: Files stay secure, anywhere you go; Samsung's leadership in flash memory makes the FIT Plus a trustworthy drive to store your valuable data; It works through it all with a waterproof, shock-proof³, temperature-proof⁴, magnet-proof, and X-ray-proof⁵ body
  • WORLD'S #1 FLASH MEMORY BRAND: Experience the performance and reliability from the world's #1 brand for flash memory since 2003;****** All firmware & components, including Samsung's world-renowned DRAM & NAND, are produced in-house
SaleBestseller No. 6
PNY 128GB Turbo Attaché 3 USB 3.0 Flash Drive, 2-Pack, Silver
  • The durable, light-weight design of the Turbo Attaché 3 USB 3.0 Flash Drive is the essential mobile storage solution
  • Perfect for transferring large files such as movies, videos, photos, music & documents
  • Transfer speeds up to 10 times faster than standard USB 2.0 flash drives
  • Convenient sliding collar, and cap-less design protects your content when not in use
  • Compatible with most PC and Mac laptop and desktop computers with USB 3.0 ports
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USB Flash Drive 1TB, Portable Thumb Drives 1TB: SXINDE USB Memory Stick, Ultra Large Storage USB Drive, High-Speed 1TB Jump Drive, 1000GB Swivel Zip Drive for PC/Laptop
  • POWERFUL STORAGE FUNCTIONS: USB Flash Drive 1TB can transfer up to 204800 photos[10 megapixels]; 102400 MP3 audio files; 2560 minutes HD videos[1080P resolution] or 5120 minutes HD videos [720P resolution]. 1TB Flash Memory Stick is commonly used for storage, data backup and computer file transfer, it will meet your needs of daily use on work, school, home, and traveling for photos, music, videos, files storage and transfer.
  • EXCELLENT COMPATIBILITY: High Speed Memory Stick 1TB is plug and play without any software installation; Simply insert the USB Drive 1000GB into the device to transfer and store data between the devices. The Fold USB Memory Stick Supports Windows 7/8/10 / Vista / XP / Unix / 2000 / ME / NT Linux and Mac OS, and is compatible with USB 1.1 and USB 2.0 ports.
  • HIGH QUALITY: USB Data Storage Drive 1000GB features durable and rugged ABS and Metal housing body with rotated design. The 360° rotated design is made from stainless steel, and the interior part is made of ABS plastic.
  • PORTABLE and CONVENIENT: The size of the 1TB Flash Drive is 58mm×19.5mm×10.8mm, and it makes it easy to slip into your pocket. The end of the Thumb Drive 1TB has a loop that can easily be attached to your key chain or lanyard, using to help keep from losing, and for easy carrying.
  • TRUSTED SXINDE QUALITY: Designed for modern efficiency and reliability, our USB Storage Flash Drive is backed by responsive customer service, if you have any issues, we can provide you with 90 days free replacement within 3 months.
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PNY 32GB Attaché 4 USB 2.0 Flash Drive 2-Pack, black
  • Pack of (2) 32GB USB 2. 0 Flash drives
  • The durable, light-weight design of the PNY attaché USB 2. 0 Flash Drive is the ultimate mobile storage solution
  • The sliding collar, cap less design protects your important content when not in use
  • Compatible with most PC and Mac laptop and desktop computers
  • Free technical support
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10-Pack Enfain 16GB USB 2.0 Flash Memory Stick Swivel Thumb Drives for Universal Data Storage at Home & The Office (Black)
  • Universal Usability: This 10-pack of 16 GB thumb drives is perfect for data storage and transferring large files efficiently in any environment - from the office to school, at events, and between friends and clients.
  • Great Value Package: This package includes 10 16 GB thumb drives totaling 160 GB of capacity, plus 12 appropriate size labels for a great cost performance.
  • Plug & Use: These jump drives are compatible with Windows 10/ 8/ 7/ Vista/ XP/ 2000/ 98/ ME/ NT Linux/ Mac OS and USB 2.0 (backwards compatible with USB 1.1).
  • Twist Turn & Durable Built: With a 360° rotating aluminum cover protecting the USB port and an eyelet hole on the end, these pen drives are durable and easily attachable.
  • Special Window Design Box: A clear window design box lets you see inside the package, adding a creative and attractive touch.
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SanDisk 512GB Ultra Fit USB 3.2 Flash Drive - SDCZ430-512G-G46, Black
  • A compact, plug-and-stay, high-speed USB 3.2 flash drive that’s ideal for adding more storage to laptops, game consoles, in-car audio and more
  • Simple, fast way to add up to 512GB of storage to your device [1GB=1,000,000,000 bytes - Actual user storage less]
  • Read speeds up to 130MB/s(1) [(1) Write to drive up to 15X faster than standard USB 2.0 drives (4MB/s); USB 3.2 Gen 1 or USB 3.0 port required. Based on internal testing; performance may be lower depending on host device; 1MB=1,000,000 bytes]
  • Write up to 15X faster than standard USB 2.0 drives(1)
  • Move a full-length movie to the drive in less than 30 seconds(2) [(2) Based on 1.2GB MPEG-4 video transfer with USB 3.2 Gen 1 or USB 3.0 host device; Results may vary based on host device, file attributes and other factors]

Last update on 2024-02-15 / Affiliate links / Images from Amazon Product Advertising API

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