October 14, 2021 NHTSA CAMPAIGN NUMBER: 21V797000
Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.
NHTSA Campaign Number: 21V797
Manufacturer Chrysler (FCA US, LLC)
Components EXTERIOR LIGHTING
Potential Number of Units Affected 7,082
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the ‘on” position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamps, Reflective Devices, and Associated Equipment.”
Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Y66.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
New Safety Recall Advanced Communication – Y66
FCA US LLC (FCA US) has announced a safety recall on certain 2021 Model Year (WL) Jeep Grand Cherokee L vehicles equipped with Laredo Trim, and without Auto High Beam Headlamp Control [sales code LMS].
REASON FOR THIS SAFETY RECALL
The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 108 S9.4 requires that “Each vehicle must have a means of switching between lower and upper beams designed and located so that it may be operated conveniently by a simple movement of the driver’s hand…” If the master lighting switch is set to the auto position, activation of the high beams requires turning the master lighting switch to “ON” and then toggling the stalk.
The inability to conveniently activate high beam headlights may result in reduced visibility for the driver, which can cause a vehicle crash without prior warning.
FCA US will conduct a voluntary safety recall to reprogram the vehicle. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 4th Quarter of 2021.
Dealer Service Instructions for:
|2021||(WL)||Jeep Grand Cherokee L|
NOTE: This recall applies only to the above vehicles equipped with Laredo trim and without Auto High Beam Headlamps (sales code LMS).
NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
The high beam headlamps on about 7,000 of the above vehicles may not respond to requests from the high beam switch. If the master lighting switch is set to the auto position, activation of the high beams requires turning the master lighting switch to “ON” and then toggling the stalk.
The inability to conveniently activate high beam headlights may result in reduced visibility for the driver, which can cause a vehicle crash without prior warning.
The condition above fails to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108 S9.4 – Lamps, reflective devices, and assoc. equipment.
No parts are required to perform this service procedure.
No parts return required for this campaign.
The following special tools are required to perform this repair:
|➢ NPN||wiTECH MDP (Mopar Diagnostic Pod)|
|➢ NPN||Laptop Computer|
|➢ NPN||wiTECH Software|
Execute wiTECH Routine
- Open the hood. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the flash process. Set the battery charger timer (if so equipped) to continuous charge.
NOTE: Use an accurate stand-alone voltmeter. The battery charger volt meter may not be sufficiently accurate. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.
- Place the ignition in the “RUN” position.
- Connect the wiTECH MDP to the vehicle data link connector.
- Open the wiTECH 2.0 website.
- Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen. Click “Accept”.
- From the “Vehicle Selection” screen, select the vehicle to be updated.
- From the Left Margin Drop Down Menu, under “Activities” select “Guided Diagnostics”.
- Then select “Enable AHBM Feature Menu” (Figure 1).
- Follow the prompts to complete the vehicle procedure.
- Cycle the ignition.
- Navigate through the following radio screens: Vehicle >System Settings > Lights > un-check Auto Dim High Beams.
- Perform a proxi configuration alignment, and follow on-screen prompts.
- Relaunch the wiTECH session.
- Navigate through the following screens: Vehicle >System Settings > Lights, and verify that the Auto Dim High Beam menu choice is gone.
- From the “Topology” screen, select the “All DTCs” tab then select the “Clear Stored DTC’s”
- Turn the ignition to the “OFF” position and remove the wiTECH MDP from the vehicle data link connector.
- Remove the battery charger from the vehicle.
- Close the hood and return the vehicle to the customer.
- On September 15, 2021, FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance recognized a programming issue existed on certain vehicles related to activating high beams, potentially not in compliance with FMVSS No. 108.
- On October 08, 2021, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.
1 Affected Product
9 Associated Documents
Recall Quarterly Report #1, 2021-4RCLQRT-21V797-6228
Remedy Instructions and TSBRCRIT-21V797-2594
Noncompliance Notice 573 ReportRCLRPT-21V797-3343
Manufacturer Notices(to Dealers,etc) – NSRAC re FCA US LLC (FCA US) has announced a safety recall on certain 2021 Model Year (WL) Jeep Grand Cherokee L vehicles equipped with Laredo Trim, and without Auto High Beam Headlamp Control [sales code LMS]RCMN-21V797-9686
ISSUED Owner Notification Letter(Part 577)
ISSUED Renotification NoticeRCRN-21V797-6052
Recall Quarterly Report #2, 2022-1RCLQRT-21V797-2559
Recall Quarterly Report #3, 2022-2
Recall Quarterly Report #4, 2022-3RCLQRT-21V797-2906
Latest Recalls Documents
Chrysler Recommended J2534 Devices
|J2534 Device||Firmware Version|
|CTC Vehicle Box *||1.9|
|Blue Streak -2534 Global Programmer||2.10|
|Actia I+ME Passthru||2.07|
* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).
Compatible J2534 Devices
Click on the link below to:
Download J2534 Application
(Install the wiTECH 2.0 J2534 Application on your computer)
Download the Setup Utility
(Configure your microPod/MDP device)
Launch wiTECH 2.0
(Once subscription and users are assigned to a tool please follow this link to access wiTECH)
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- All in one kit. Everything you need to reprogram vehicles in your shop. Includes OEM software and we do the programming for you.
- Stop sending vehicles to the dealer or calling a mobile technician. We do the programming for you.
- Includes hardware, OEM software, voltage maintainer and access to our team of remote experts so vehicles can be reprogrammed in your shop hassle‑free.
- Call to schedule your programming session, plug it in, and we do the rest!
- Currently covers BMW, Chrysler, Ford, GM, Toyota, Honda, Hyundai / Kia, Mercedes and Nissan.
- Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, & VW/Audi.
- Supports Current & Earlier Vehicles: Enables diagnostics, programming and other “dealer” functions through OEM applications
- NEW Bluetooth Wireless Options Available: Providing wireless connectivity between your laptop and the Mongoose-Plus
- Expert Product Support: Staffed by technicians who understand vehicle repair and J2534 Pass‑Thru applications to help you with any technical setup questions
- Key Registration and Immobilizer Support: Using NASTF Vehicle Security Professional credentials
Last update on 2023-01-26 / Affiliate links / Images from Amazon Product Advertising API
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