Safety Recall Y94 / NHTSA 21V-949 Odometer – 2021 Jeep Wrangler Plug-In Hybrid Electric (PHEV)

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December 9, 2021 NHTSA CAMPAIGN NUMBER: 21V949000

Missing Odometer Display/FMVSS 101

A missing odometer reading could lead to an unintended delay in critical safety-related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.

 

NHTSA Campaign Number: 21V949

Manufacturer Chrysler (FCA US, LLC)

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 2,903

 

Summary

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. After reaching 13,342 miles, the odometer will no longer display vehicle mileage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, “Control and Displays.”

 

Remedy

Dealers will update the instrument panel cluster (IPC) software on vehicles with less than 13,342 miles, and replace the IPC on vehicles in which the mileage is not displayed, free of charge. Owner notification letters were mailed December 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Y94.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


New Safety Recall Advanced Communication – Y94

FCA US LLC (FCA US) has announced a safety recall on certain 2021 Model Year (JL) Jeep® Wrangler PHEV vehicles.

 

REASON FOR THIS SAFETY RECALL

After reaching 13,342 miles the odometers of these vehicles will no longer display the magnitude of its sensed characteristic (mileage). The vehicle operator will notice that the odometer value is not displayed. If this warning is not heeded, a missing odometer reading may lead to missed or delayed critical vehicle maintenance. Potential failed components, due to a lack of maintenance, may lead to a vehicle crash without prior warning.

Federal Motor Vehicle Safety Standard (“FMVSS”) 571.101, Controls and Displays, Section 4, defines the odometer as an indicator that must display the magnitude of its sensed characteristic, which is defined under Safety Act 49 USC 32702 Definitions, as the distance driven.

 

SERVICE ACTION

FCA US will conduct a voluntary safety recall on all affected vehicles to update the IPC software on vehicles with less than 13,342 miles (21,473 kilometers). FCA US will replace the IPC on vehicles in which the mileage is not displayed. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 4th Quarter of 2021.

 


December 2021

Dealer Service Instructions for:

Safety Recall Y94 / NHTSA 21V-949 Odometer

 

Remedy Available

2021 (JL) Jeep Wrangler PHEV

 

NOTE:  Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.

 

IMPORTANT:  Some of the involved vehicles may be in dealer new vehicle  inventory.  Federal law requires you to complete this recall service on these  vehicles before retail delivery.  Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service.  Involved vehicles can be determined by using the VIP inquiry process.

 

Subject

The odometer on about 2,900 vehicles, after reaching 13,342 miles will no longer display the magnitude of its sensed characteristic (mileage).  The vehicle operator will notice that the odometer value is not displayed.  If this warning is not heeded, a missing odometer reading may lead to missed or delayed critical vehicle maintenance. Potential failed components, due to a lack of maintenance, may lead to a vehicle crash without prior warning.

 

Repair

Update the Instrument Panel Cluster (IPC) software if the vehicle has less than 13,342 miles. Replace the IPC on vehicles with 13,342 miles or more.

 

Parts Information

NOTE: Cluster replacement is only necessary on vehicle with 13,342 miles or more.

Part Number Qty. Description
68499481AI 1 Instrument Panel Cluster (U.S. Market)

 

Parts Return

No parts return required for this campaign.

 

Special Tools

The following special tools are required to perform this repair:

  • NPN
wiTECH MicroPod II
  • NPN
Laptop Computer
  • NPN
wiTECH Software
  • 2035100082
Covers, HEV Battery Terminal
  • NPN
Digital Multi-meter
  • NPN
Trim Stick

 

Service Procedure

A.  Read vehicle mileage

Mileage greater or less than 13,342 miles.

  • Less than 13,342 miles. Proceed to Section B Reprogram the IPC.
  • 13,342 miles or more. Proceed to Section C Replace the IPC.

  

B.  Reprogram the IPC

  1. Open the hood and install a battery charger. Verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the flash process.  Set the battery charger timer (if so equipped) to continuous charge.

 

NOTE:  Use an accurate stand-alone voltmeter.  The battery charger volt meter may not be sufficiently accurate.  Voltages outside of the specified range will cause an unsuccessful flash.  If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.

 

  1. Connect the wiTECH micro pod II to the vehicle data link connector.

 

  1. Place the ignition in the “RUN” position.

 

  1. Open the wiTECH 2.0 website.

 

  1. Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen. Click “Accept”.

 

  1. From the “Vehicle Selection” screen, select the vehicle to be updated.

 

  1. From the “Action Items” screen, select the “Topology” tab.

 

  1. From the “Topology” tab, select the “IPC” icon.

 

  1. From the “Flash” tab, compare the “Current Electronic Control Unit (ECU) Part Number” with the “New ECU Part Number” listed.
  • If the “Current ECU part Number” is the same as the “New Part Number”, proceed to Step 14.
  • If the “Current ECU part Number” is NOT the same as the “New Part Number”, continue with Step 10.

 

  1. From the flash ECU agreement page, agree to terms by checking the box.

 

  1. Select “Flash ECU” and then follow the wiTECH screen instructions to complete the flash.

 

  1. Cycle the ignition “OFF” then back to “RUN”

 

  1. Select “View All DTCs” then “Clear All DTCs” and select “Close”.

 

  1. Place the ignition in the “OFF” position and then remove the wiTECH micro pod II device from the vehicle.

 

  1. Remove the battery charger from the vehicle.

 

  1. Close the vehicle hood and return the vehicle to the customer.

 

C.  Replace the IPC 

Use wiTECH to obtain the vehicle mileage from PCM. This information is needed to order the replacement IPC.

 

WARNING: On vehicles equipped with the high voltage system, disconnecting the 12-volt battery negative cable alone will not power down the 12-volt system. You must perform the 12-volt Power Down procedure before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

 

NOTE: Cluster replacement is only necessary on vehicle with more the 13,342 miles.

 

NOTE: Disconnect any charging equipment. Do not plug in the EVSE Recharge Coupler when working on the vehicle.

 

  1. Turn the ignition to Off by pressing the stop button (1) and move keys at least 20 feet away from the vehicle. Wait five minutes to allow the high-voltage system to shut down without setting a fault code (Figure 1).

 

  1. Remove the nut, disconnect the negative cable from the Intelligent Battery Sensor (IBS) and isolate the cable using covers from the Hybrid Electric Vehicle (HEV) Battery Terminal Kit 2035100082 (Figure 2).

 

  1. Disconnect the IBS harness connector (Figure 2).

 

  1. Disconnect positive battery cable and isolate the cable using covers from the HEV Battery Terminal Kit 2035100082 (Figure 2).

 

  1. Locate and remove the F09 (5 amp) fuse from the Power Distribution Center (PDC) (Figure 2).

 

NOTE: This removes the fused B+ power supply to the IDCM. Disabling the IDCM stops the DC/DC conversion between the HV battery and the charging output to the low voltage side of the system.  

 

  1. Using a multi-meter, check for voltage at the PDC fused B+ terminal to verify the low voltage system is powered down. The 12-volt electrical system is now powered down. There should be no voltage present with the IDCM disabled and the 12-volt battery disconnected.

 

  1. Using a trim stick, remove the Integrated Center Stack (ICS) trim assembly (Figure 3).

 

  1. Disconnect the wire harness connectors for the Keyless Ignition Node (KIN) (1) and the ICS (2) (Figure 4).

 

  1. Remove the screws (1) then use a trim stick or equivalent to release the radio bezel (2) and remove (Figure 5).

 

  1. Remove the screw (1) then use a trim stick or equivalent to release the retaining clips for the dash pad (2) and pull forward and out. Watch for clips that may stay in the instrument panel (Figure 6).

 

  1. Remove the four screws (1) along the top of bezel (Figure 7).

 

  1. Using a trim stick or equivalent, disengage bezel (2) from lower retaining clips and remove (Figure 7).

 

  1. Using a trim stick, separate the steering column opening cover (1) from the IP and remove (Figure 8).

 

  1. Remove the lower gap hider screws (Figure 9).

 

  1. Using a trim stick or equivalent disengage gap hider retaining clips and position it to allow access to lower IPC fasteners (Figure 10).

 

  1. Remove the instrument cluster fasteners (Figure 11).

 

  1. Pull the top of the instrument cluster rearward far enough to access and   disconnect   the instrument panel wire harness connectors from the back of the cluster housing (Figure 12).

 

  1. Remove the instrument cluster from the instrument panel.

 

  1. Position the instrument cluster close enough to the instrument panel and connect the wire harness connectors to the back of the cluster housing (Figure 12).

 

  1. Place the IPC in position and install and securely tighten the instrument cluster fasteners (Figure 11).

 

  1. Align the gap hider and engage the retaining clips into the instrument panel (Figure 10).

 

  1. Install the lower gap hider screws and tighten securely (Figure 9).

 

  1. Position the steering column opening cover to the IP and seat the retaining clips fully (Figure 8).

 

  1. Position the instrument cluster bezel (2) and hand tap to engage the retaining clips (Figure 7).

 

  1. Install the screws (1) along top of bezel and tighten securely (Figure 7).

 

  1. Position dash pad (2) to the instrument panel and engage the retaining clips (Figure 6).

 

  1. Install the screw (1) and tighten it securely (Figure 6).

 

  1. Position radio bezel (2) into place and install the screws (1) and tighten securely (Figure 5).

 

  1. Connect the wire harness connectors for the Keyless Ignition Node (KIN) (1) and the ICS (2) (Figure 4).

 

  1. Position the ICS and upper instrument panel center trim to the instrument panel and seat the retaining clips. Be certain the clips are fully engaged (Figure 3).

 

  1. Install the F09 (5 amp) IDCM fuse in the Power Distribution Center (PDC) (Figure 2).

 

  1. Remove the cover, connect the Positive battery cable and tighten the fastener to 8 Nm (71 in. lbs.) (Figure 2).

 

  1. Connect the IBS harness connector (Figure 2).

 

  1. Remove the cover, connect the negative battery cable to the IBS and tighten the fastener to 10 Nm (7 ft. lbs.) (Figure 2).

 

  1. Connect the wiTECH micro pod II to the vehicle data link connector.

 

  1. Place the ignition in the “RUN” position.

 

  1. Open the wiTECH 2.0 website.

 

  1. Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen. Click “Accept”.

 

  1. From the “Vehicle Selection” screen, select the vehicle to be updated.

 

  1. From the “Action Items” screen, select the “Topology” tab.

 

  1. From the “Topology” screen, select the “All DTCs” tab to view the DTCs.

 

  1. Select “Clear All DTCs” and then select “Close”.

 

  1. Place the ignition in the “OFF” position and then remove the wiTECH micro pod II device from the vehicle.

 

  1. Close the vehicle hood and return the vehicle to the customer.

 


Chronology :

  • On November 10, 2021, FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance recognized that after the instrument panel cluster odometer reading reaches 13,342 miles (21,473 kilometers), the odometer may no longer display the numerical mileage, potentially not in compliance with FMVSS No. 101.
  • On December 02, 2021, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
JEEP WRANGLER PHEV 2021

 


10 Associated Documents

Recall Quarterly Report #1, 2021-4

RCLQRT-21V949-2850.PDF 211.143KB

RCLQRT-21V949-2850

 


Manufacturer Notices(to Dealers,etc) – NSRAC re FCA US LLC (FCA US) has announced a safety recall on certain 2021 Model Year (JL) Jeep Wrangler PHEV vehicles

RCMN-21V949-4398.pdf 98.074KB

RCMN-21V949-4398

 


Recall Acknowledgement

RCAK-21V949-1654.pdf 645.234KB

RCAK-21V949-1654

 


Noncompliance Notice 573 Report

RCLRPT-21V949-1309.PDF 214.323KB

RCLRPT-21V949-1309

 


ISSUED Owner Notification Letter(Part 577)

RCONL-21V949-6791.pdf 516.577KB

RCONL-21V949-6791

 


Remedy Instructions and TSB

RCRIT-21V949-8436.pdf 1025.55KB

RCRIT-21V949-8436

 


Recall Quarterly Report #2, 2022-1

RCLQRT-21V949-1000.PDF 211.249KB

RCLQRT-21V949-1000

 


Miscellaneous Document – Email Blast

RMISC-21V949-9440.pdf 274.348KB

RMISC-21V949-9440

 


Recall Quarterly Report #3, 2022-2

RCLQRT-21V949-5864.PDF 211.333KB

RCLQRT-21V949-5864

 


Recall Quarterly Report #4, 2022-3

RCLQRT-21V949-3388.PDF 211.443KB

RCLQRT-21V949-3388

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V949&docType=RCL

 


 

Reprogramming

Chrysler J2534 Application Overview

 

DRB III Emulator

Flash Availability - J2534/Pass Thru Device

Vehicle to Diagnostic Tool Reference Chart

 

Chrysler Recommended J2534 Devices

For Chrysler recommended J2534 device, see below table.

J2534 Device Firmware Version
CTC Vehicle Box * 1.9
UCAN 2 1.0
Blue Streak -2534 Global Programmer 2.10
Actia I+ME Passthru 2.07

* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).

 

Compatible J2534 Devices

Safety Recall Y94 / NHTSA 21V-949 Odometer - 2021 Jeep Wrangler Plug-In Hybrid Electric (PHEV) | small light CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
Safety Recall Y94 / NHTSA 21V-949 Odometer - 2021 Jeep Wrangler Plug-In Hybrid Electric (PHEV) | small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
Safety Recall Y94 / NHTSA 21V-949 Odometer - 2021 Jeep Wrangler Plug-In Hybrid Electric (PHEV) | small light CarDAQ-Plus
Safety Recall Y94 / NHTSA 21V-949 Odometer - 2021 Jeep Wrangler Plug-In Hybrid Electric (PHEV) | small light CarDAQ-M
Safety Recall Y94 / NHTSA 21V-949 Odometer - 2021 Jeep Wrangler Plug-In Hybrid Electric (PHEV) | small light VSI J2534 ECU Reprogrammer
Safety Recall Y94 / NHTSA 21V-949 Odometer - 2021 Jeep Wrangler Plug-In Hybrid Electric (PHEV) | small light

Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles

Safety Recall Y94 / NHTSA 21V-949 Odometer - 2021 Jeep Wrangler Plug-In Hybrid Electric (PHEV) | small light

RAP2 OEM J2534 Remote Reprogramming Tool

Safety Recall Y94 / NHTSA 21V-949 Odometer - 2021 Jeep Wrangler Plug-In Hybrid Electric (PHEV) | small light

BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI

Safety Recall Y94 / NHTSA 21V-949 Odometer - 2021 Jeep Wrangler Plug-In Hybrid Electric (PHEV) | small light

Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909

Safety Recall Y94 / NHTSA 21V-949 Odometer - 2021 Jeep Wrangler Plug-In Hybrid Electric (PHEV) | small light

GODIAG J2534

 


Click on the link below to:

Download J2534 Application

(Install the wiTECH 2.0 J2534 Application on your computer)

Download the Setup Utility

(Configure your microPod/MDP device)

Launch wiTECH 2.0

(Once subscription and users are assigned to a tool please follow this link to access wiTECH)

https://www.mopartsp.com/support

 


Chrysler J2534 Manual

wiTECH Software

www.techauthority.com

 


 

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Last update on 2024-02-17 / Affiliate links / Images from Amazon Product Advertising API

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