Safety Recall Y07 / NHTSA 21V-028 Software Update – 2018-2020 Jeep Wrangler & 2020 Jeep Gladiator

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URGENT SAFETY RECALL NOTICE
Your 2019 JEEP WRANGLER SPORT is under recall for Clutch Hardware and SoftwareUpdate.
To schedule your recall repair contact your dealership or the FCAUS Recall Team at
1-800-853-1403.
.
Recall notice issued to:
Vehicle information:
VIN
2019 JEEP WRANGLER SPORT
Recall information: Y03/NHTSA 21V-028
Visit
recalls.mopar.com
for more information or call the FCA US Recall Team at
1-800-853-1403.
Details of the Recall
The recall number is Y03 and is for the clutch hardware. In some circumstances, the clutch pressureplate on your vehicle may become overheated through friction, which may lead the pressure plateto rapidly fracture. This clutch defect may look similar to a previous clutch defect you werecontacted about. This recall supersedes the previous W12 recall. Your vehicle will need to have thissafety recall completed as soon as possible.
Your dealer will install a protective hose sleeve, reroute a wire harness, reprogram the powertraincontrol module and the instrument cluster panel.
How do I schedule my
FREE
repair?
♦ Simply contact your Chrysler, Jeep®, Dodge or RAM dealer right away to schedule a serviceappointment.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank youfor your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC Team
1-800-853-1403.
recalls.mopar.com

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URGENT SAFETY RECALL NOTICE
Your 2019 JEEP WRANGLER UNLIMITED SPORT is under recall for JT CLUTCHHARDWARE & SOFTWARE UPDATE.
To schedule your recall repair contact your dealership or the FCAUS Recall Team at
1-800-853-1403.
.
Recall notice issued to:
Vehicle information:
VIN
2019 JEEP WRANGLER UNLIMITED SPORT
Recall information: Y03/NHTSA 21V-028
Visit
recalls.mopar.com
for more information or call the FCA US Recall Team at
1-800-853-1403.
Details of the Recall
In some circumstances, the clutch pressure plate on your vehicle may become overheated throughfriction, which may lead the pressure plate to rapidly fracture. When a pressure plate fractures, itmay result in cracks or holes in the transmission case, allowing heated debris to be expelled fromthe transmission case. Heated debris expelled from the transmission case may come in contact withcombustible materials in the vehicle, potentially leading to a fire. A fire can result in increased riskof occupant injury and injury to persons outside the vehicle. In addition, this condition may lead togeneration of road debris, which may be a hazard to other drivers. IMPORTANT: This clutch defectmay look similar to a previous clutch defect you were contacted about. This recall supersedes theprevious W12 recall (NHTSA ID 20V-124). Your vehicle will need to have this safety recallcompleted as soon as possible.
FCA US will repair your vehicle free of charge (parts and labor). To do this, your dealer will dealerwill install a protective hose sleeve, reroute a wire harness, reprogram the powertrain controlmodule and the instrument cluster panel. The estimated repair time is two hours. In addition, yourdealer will require your vehicle for proper check-in, preparation, and check-out during your visit,which may require more time. Your time is important to us, so we recommend that you schedule a
service appointment to minimize your inconvenience. Please bring this letter with you to yourdealership.
How do I schedule my
FREE
repair?
♦ Simply contact your Chrysler, Jeep®, Dodge or RAM dealer right away to schedule a serviceappointment.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank youfor your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC Team
1-800-853-1403.
recalls.mopar.com

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Dear Mr/Mrs. (customer name),
We are contacting you to inform you that your manual transmission (Jeep Wrangler/Gladiator) order has been delayed due to a safety recall. The recall campaign number is Y01 for the clutch pressure plate. The repair is currently being developed. Shipment of these vehicles is expected to re-start in March 2021. Customer sold orders will be prioritized for shipment.
The recall on your vehicle will be resolved prior to delivery to your dealership.
We understand the excitement to get behind the wheel of your new (Jeep Wrangler/Gladiator). Should you have any questions, please contact your selling dealership or customer care at 800-853-1403.
We sincerely apologize for any inconvenience this may cause. Thank you for your loyalty and passion for the Jeep brand.
FCA Recall Assistance

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This notice applies to your vehicle,
Y07/NHTSA 21V-028
YOUR SCHEDULING OPTIONS
1. Visit recalls.mopar.com to sign up
for email or SMS notifications for
when remedy parts become
available. You will be asked to
provide your Vehicle Identification
Number (VIN), provided above
2. Scan below using your smartphone
or tablet to sign up to be notified
when remedy parts become
available
3. Wait for FCA US to contact you
again, by mail, with a follow-up
recall notice when remedy parts are
available
4. Call the FCA Recall Assistance
Center at 1-800-853-1403. An
agent can sign you up to be notified
when remedy parts become
available, or answer any other
questions you may have
DEALERSHIP INSTRUCTIONS
Please reference Safety Recall Y07.
IMPORTANT SAFETY RECALL
Software Update
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety
Act.
FCA US has decided that a defect, which relates to motor vehicle safety, exists in certain
[2018 – 2020 Model Year (JL) Jeep Wrangler and 2020 (JT) Jeep Gladiator] vehicles.
WHY DOES MY VEHICLE NEED REPAIRS?
In some circumstances, the clutch pressure plate on your vehicle [1] may become overheated
through friction, which may lead the pressure plate to rapidly fracture. When a pressure plate
fractures, it may result in cracks or holes in the transmission case, allowing heated debris to be
expelled from the transmission case. Heated debris expelled from the transmission case may
come in contact with combustible materials in the vehicle, potentially leading to a fire. A fire
can result in increased risk of occupant injury and injury to persons outside the vehicle.
In addition, this condition may lead to generation of road debris, which may be a hazard
to other drivers.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?
The remedy for this condition is not currently available. We are making every effort to
finalize the remedy as quickly as possible, and will service your vehicle free of charge (parts
and labor).
FCA US will contact you again, by mail, with a follow-up recall notice when the remedy is
available. Once you receive your follow-up notice, simply contact your Chrysler, Jeep®,
Dodge or RAM dealer right away to schedule a service appointment [2]. Additional options for
your next steps are included on the left side of this notification. We appreciate your patience.
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you
may visit www.fcarecallreimbursement.com to submit your reimbursement request online [3].
Once we receive and verify the required documents, reimbursement will be sent to you within
60 days. If you have had previous repairs performed and/or already received reimbursement,
you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank
you for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC
VEHICLE PICTURE
[Model Year and Model]
VIN XXXXXXXXXXXXXXXXX
LOGO
QR Code
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National
Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236
(TTY 1-800-424-9153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-
8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371

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Schedule your FREE repair today!
URGENT SAFETY RECALL
SOFTWARE UPDATE — Y07/NHTSA 21V-028
[MY Make Model] AA111111
Dear CUSTOMER NAME:
Please bring your vehicle and this card to your scheduled appointment.
We apologize for any inconvenience and do appreciate your attention to this urgent matter.
Safety recall campaign Y07/NHTSA 21V-028 is open on your
[MY Make® Model].
ATENCIÓN! La unidad descrita en esta carta tiene un llamado a revisión pendiente por realizer. Para protegerlo a usted y a su
familia, es urgente que se comunique con el grupo FCA US al teléfono 1-800-853-1403 con el fin de programar una cita y se
reparada su unidad sin costo para usted.
0000001/#101271/Y07-FST
Call 1-800-853-1403
Visit recalls.mopar.com to
locate your closest dealer
Download the Mopar
Owner’s Companion App
at either the App or Google
Play Stores
LOGO
VEHICLE
PICTURE

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 Copyright 2021, FCA US LLC, All Rights Reserved (kka)
June 2021
Dealer Service Instructions for:
Safety Recall Y07 / NHTSA 21V-028
Software Update
2018 – 2020 (JL) Jeep Wrangler
2020 (JT) Jeep Gladiator
NOTE: This recall applies only to the above vehicles equipped with a 6-speed
manual transmission (sales code DEM).
NOTE: Some vehicles above may have been identified as not involved in this
recall and therefore have been excluded from this recall.
The clutch pressure plate on about 36,114 of the above vehicles in some
circumstances, may become overheated through friction, which may lead the
pressure plate to rapidly fracture. When a pressure plate fractures, it may result in
cracks or holes in the transmission case, allowing heated debris to be expelled from
the transmission case. Heated debris expelled from the transmission case may
come in contact with combustible materials in the vehicle, potentially leading to a
fire. A fire can result in increased risk of occupant injury and injury to persons
outside the vehicle. In Addition, this condition may lead to generation of road
debris, which may be a hazard to other drivers.
Remedy Available
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle
inventory. Federal law requires you to complete this recall service on these
vehicles before retail delivery. Dealers should also consider this requirement to
apply to used vehicle inventory and should perform this recall on vehicles in for
service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
Safety Recall Y07 – Software Update Page 2
Reprogram the Instrument Panel Cluster (IPC) first, then the Powertrain Control
Module (PCM) with updated software.
No parts are required to perform this service procedure.
No parts return required for this campaign.
The following special tools are required to perform this repair:
 NPN wiTECH MicroPod II
 NPN Laptop Computer
 NPN wiTECH Software
Repair
Parts Information
Parts Return
Special Tools
Safety Recall Y07 – Software Update Page 3
A. Reprogram Instrument Panel Cluster (IPC)
NOTE: The wiTECH scan tool must be used to perform this safety recall.
If the IPC is aborted or interrupted during reprogramming, it must be
restarted. The IPC software must be at the latest software calibration level
after completing this safety recall.
1. Open the hood and install a battery charger. Verify that the charging rate
provides 13.0 to 13.5 volts. Do not allow the charger to time out during the
flash process. Set the battery charger timer (if so equipped) to continuous
charge.
NOTE: Use an accurate stand-alone voltmeter. The battery charger volt
meter may not be sufficiently accurate. Voltages outside of the specified
range will cause an unsuccessful flash. If voltage reading is too high, apply
an electrical load by activating the park or headlamps and/or HVAC
blower motor to lower the voltage.
2. Connect the wiTECH micro pod II to the vehicle data link connector.
3. Place the ignition in the “RUN” position.
4. Open the wiTECH 2.0 website.
5. Enter your “User id” and “Password” and your “Dealer Code”, then select
“Sign In” at the bottom of the screen. Click “Accept”.
6. From the “Vehicle Selection” screen, select the vehicle to be updated.
7. From the “Action Items” screen, select the “Topology” tab.
8. From the “Topology” tab, select the “IPC” icon.
Service Procedure
Safety Recall Y07 – Software Update Page 4
9. From the “Flash” tab, compare the “Current Electronic Control Unit (ECU)
Part Number” with the “New ECU Part Number” listed.
 If the “Current ECU part Number” is the same as the “New Part
Number”, proceed to Step 14.
 If the “Current ECU part Number” is NOT the same as the “New Part
Number”, continue with Step 10.
10. From the flash ECU agreement page, agree to terms by checking the box.
11. Select “Flash ECU” and then follow the wiTECH screen instructions to
complete the flash.
12. From the “Topology” screen, select the “All DTCs” tab to view the DTCs.
13. Select “Clear All DTCs” and then select “Close”.
14. Proceed to section B. Reprogram Powertrain Control Module (PCM).
Service Procedure [Continued]
Safety Recall Y07 – Software Update Page 5
B. Reprogram Powertrain Control Module (PCM).
1. From the “Vehicle Selection” screen, select the vehicle to be updated.
2. From the “Action Items” screen, select the “Topology” tab.
3. From the “Topology” tab, select the “PCM” module icon.
4. From the “Flash” tab, compare the “Current Electronic Control Unit (ECU)
Part Number” with the “New ECU Part Number” listed.
 If the “Current ECU part Number” is the same as the “New Part
Number”, proceed to Step 10.
 If the “Current ECU part Number” is NOT the same as the “New Part
Number”, continue with Step 5.
5. From the PCM tab, select the latest PCM flash part number. Read the flash
special instructions page. Select “OK” to continue.
6. From the flash ECU agreement page, agree to terms by checking the box.
7. Select “Flash ECU” and then follow the wiTECH screen instructions to
complete the flash.
8. Confirm the software is at the latest available calibration level.
9. Click “View DTCs”, select “Clear All DTCs”, click “Continue” and then
click “Close”.
10. Place the ignition in the “OFF” position and then remove the wiTECH micro
pod II device from the vehicle.
11. Remove the battery charger from the vehicle.
12. Close the vehicle hood and return the vehicle to the customer.
Service Procedure [Continued]
Safety Recall Y07 – Software Update Page 6
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid
will be used by FCA to record recall service completions and provide dealer
payments.
Use the following labor operation numbers and time allowances:
Labor Operation Time
Number Allowance
Inspect IPC and PCM software level 18-Y0-71-81 0.2 hours
Inspect and reprogram the IPC and PCM 18-Y0-71-82 0.4 hours
(JAY Sales Code – 3.5” Cluster – JL)
(JAE Sales Code – 3.5” Cluster – JT)
Inspect and reprogram the IPC and PCM 18-Y0-71-83 0.5 hours
(JAJ Sales Code – 7.0” Cluster – JL)
(JAL Sales Code – 7.0” Cluster – JT)
2018 JL Models Only
Inspect and reprogram the IPC and PCM 18-Y0-71-84 1.3 hours
(JAJ Sales Code – 7.0” Cluster – JL)
Floor Plan Reimbursement 95-95-95-97 Calculate
See Below
Floor Plan Reimbursement represents the vehicle’s average daily allowance (see
table below) multiplied by the number of days the vehicle was in dealer inventory
and not available for sale. This reimbursement is limited to the number of days
from the date of the stop sale to the date that the remedy was made available.
Note: If the vehicle was received by your dealership (KZX date) AFTER the stop
sale date, you will use the KZX date instead of the stop sale date. For this Recall,
the stop sale was initiated on 02/25/2021 and the remedy was made available on
06/29/2021, therefore, the number of days cannot exceed 124 days.
Vehicle Average Daily Allowance
2018 – 2020 (JL) Jeep Wrangler
2020 (JT) Jeep Gladiator
Completion Reporting and Reimbursement
Safety Recall Y07 – Software Update Page 7
NOTE: See the Warranty Administration Manual, Recall Claim Processing
Section, for complete recall claim processing instructions.
To view this notification on DealerCONNECT, select “Global Recall System” on
the Service tab, then click on the description of this notification.
All involved vehicle owners known to FCA are being notified of the service
requirement by first class mail. They are requested to schedule appointments for this
service with their dealers. A generic copy of the owner letter is attached.
All involved vehicles have been entered into the DealerCONNECT Global Recall
System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete
vehicles. The owner’s name, address and phone number are listed if known.
Completed vehicles are removed from GRS within several days of repair claim
submission.
To use this system, click on the “Service” tab and then click on “Global Recall
System.” Your dealer’s VIN list for each recall displayed can be sorted by: those
vehicles that were unsold at recall launch, those with a phone number, city, zip
code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery.
Dealers should also use the VIN list to follow up with all owners to schedule
appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that
was obtained from the Department of Motor Vehicles of various states. Use of this information
is permitted for this recall only and is strictly prohibited from all other use.
Dealer Notification
Owner Notification and Service Scheduling
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
Safety Recall Y07 – Software Update Page 8
If you have any questions or need assistance in completing this action, please
contact your Service and Parts District Manager.
Customer Services / Field Operations
FCA US LLC
Additional Information
This notice applies to your vehicle,
Y07/NHTSA 21V-028
YOUR SCHEDULING OPTIONS
1. RECOMMENDED OPTION
Call your authorized Chrysler /
Dodge / Jeep® / RAM Dealership
2. Call the FCA Recall Assistance
Center at 1-800-853-1403. An
agent can confirm part availability
and help schedule an appointment
3. Visit recalls.mopar.com, scan the
QR code below, or download the
Mopar Owner’s Companion App.
Get access to recall notifications, locate
your nearest dealer, and more through
this website or Mopar Owner’s
Companion App. You will be asked to
provide your Vehicle Identification
Number (VIN) to protect and verify
your identity. The last eight characters
of your VIN are provided above.
DEALERSHIP INSTRUCTIONS
Please reference Safety Recall Y07.
IMPORTANT SAFETY RECALL
Software Update
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
FCA US has decided that a defect, which relates to motor vehicle safety, exists in certain [2018
-2020 Model Year (JL) Jeep Wrangler and 2020 (JT) Jeep Gladiator] vehicles.
It is extremely important to take steps now to repair your vehicle to ensure the safety of you and
your passengers.
WHY DOES MY VEHICLE NEED REPAIRS?
In some circumstances, the clutch pressure plate on your vehicle [1] may become overheated
through friction, which may lead the pressure plate to rapidly fracture. When a pressure plate
fractures, it may result in cracks or holes in the transmission case, allowing heated debris to be
expelled from the transmission case. Heated debris expelled from the transmission case may
come in contact with combustible materials in the vehicle, potentially leading to a fire. A fire
can result in increased risk of occupant injury and injury to persons outside the vehicle.
In addition, this condition may lead to generation of road debris, which may be a hazard
to other drivers.
IMPORTANT: This clutch defect may look similar to a previous clutch defect you were
contacted about. Please note that this is a new safety recall for a different issue. Your
vehicle will need to have this safety recall completed as soon as possible.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?
FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer
will reprogram the Powertrain Control Module (PCM) software to reduce engine torque
capability when clutch assembly temperatures rise to a level that may damage the inner pressure
plate, and reprogram the Instrument Panel Cluster (IPC). The estimated repair time is about one
hour. In addition, your dealer will require your vehicle for proper check-in, preparation, and
check-out during your visit, which may require more time. Your time is important to us, so
we recommend that you schedule a service appointment to minimize your inconvenience. Please
bring this letter with you to your dealership.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you
may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3]
Once we receive and verify the required documents, reimbursement will be sent to you within
60 days. If you have had previous repairs performed and/or already received reimbursement,
you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you
for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC
[Model Year and Model]
VIN XXXXXXXXXXXXXXXXX
LOGO
VEHICLE PICTURE
QR Code
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-
9153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004,
Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371

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02/25/2021
_____________________________________________________________________
New Safety Recall Advanced Communication – Y07
FCA US LLC (FCA US) has announced a safety recall on certain 2018 through 2020 Model Year (JL) Jeep® Wrangler and 2020 (JT) Jeep® Gladiator vehicles equipped with a Manual Transmission.
VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles.
Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission.
REASON FOR THIS SAFETY RECALL
In some circumstances, the clutch pressure plate may become overheated through friction, which may lead the pressure plate to rapidly fracture. When a pressure plate fractures, it may result in cracks or holes in the transmission case, allowing heated debris to be expelled from the transmission case. Heated debris expelled from the transmission case may come in contact with combustible materials in the vehicle, potentially leading to a fire. A fire can result in increased risk of occupant injury and injury to persons outside the vehicle. In addition, this condition may lead to generation of road debris, which may be a hazard to other drivers.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to reprogram the Powertrain Control Module (PCM) software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, and reprogram the Instrument Panel Cluster (IPC). Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in the 2nd Quarter of 2021.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Involved vehicles can be determined by using the VIP inquiry process.

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