Safety Recall Z20 – Electronic Stability Control – 2019-2022 Ram 2500/3500 Cab Chassis & 2021-2022 Dodge Durango

March 10, 2022 NHTSA CAMPAIGN NUMBER: 22V140000

ESC Light May Not Indicate Malfunction/FMVSS 126

An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

 

NHTSA Campaign Number: 22V140

Manufacturer Chrysler (FCA US, LLC)

Components SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL

Potential Number of Units Affected 370,437

 

Summary

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, “Electronic Stability Control Systems.”

 

Remedy

Dealers will update the ABS control module software, free of charge. Owner notification letters are expected to be mailed April 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Z20.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


New Safety Recall Advanced Communication – Z20

 

FCA US LLC (FCA US) has announced a safety recall on certain 2019 through 2022 Model Year (DJ) Ram 2500 Pickup, (D2) Ram 3500 Pickup, (DD) Ram 3500 CAB Chassis, (DF) Ram 3500 10K LB. CAB Chassis, (DP) Ram 4500/5500 CAB Chassis,  2021 and 2022 (WD) Dodge Durango vehicles.  

 

REASON FOR THIS SAFETY RECALL

Some of the above vehicles may have been built with an Antilock Brake System (ABS) control module that may have software which prevents the Electronic Stability Control (ESC) telltale lamp from properly displaying under certain conditions. Unexpected performance of the ESC system with no warning to the driver can cause a vehicle crash without prior warning.

The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.126 S5.3 ESC Malfunction requires that “The vehicle must be equipped with a telltale that provides a warning to the driver of the occurrence of one or more malfunctions that affect the generation or transmission of control or response signals in the vehicle’s electronic stability control system.” Suspect vehicles may not display the ESC malfunction indicator lamp under certain conditions leaving the driver unaware of degraded ESC system that is not limiting engine torque during an ESC event.

 

SERVICE ACTION

FCA US will conduct a voluntary safety recall to update the ABS control module software. Dealers will be notified of the launch of this safety recall by way of established communication methods.  This recall is estimated to launch in 1st Quarter of 2022.

 


Revision 1 March 2022

Dealer Service Instructions for:

Safety Recall Z20 / NHTSA 22V-140 Electronic Stability Control

 

NOTE: Added additional information in the “Repair Section” and “Service Procedure Section”.

 

Remedy Available

2019 – 2022 (DJ) Ram 2500 Pickup
(DF) Ram 3500 10K LB. CAB Chassis
2021 – 2022 (WD) Dodge Durango

 

NOTE:  Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.

 

IMPORTANT:  Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these vehicles before retail delivery.  Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service.  Involved vehicles can be determined by using the VIP inquiry process.

 

Subject

The Antilock Brake System (ABS) control module software on about 370,437 of the above vehicles may prevent the Electronic Stability Control (“ESC”) telltale lamp from properly displaying under certain conditions. Unexpected performance of the ESC system with no warning to the driver can cause a vehicle crash without prior warning.

The condition above fails to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 571.126 S5.3 ESC Malfunction requires that “The vehicle must be equipped with a telltale that provides a warning to the driver of the occurrence of one or more malfunctions that affect the generation or transmission

limiting engine torque during an ESC event.  of control or response signals in the vehicle’s electronic stability control system.” Suspect vehicles may not display the ESC malfunction indicator lamp under certain conditions leaving the driver unaware of degraded ESC system that is not

 

Repair

Reprogram the ABS Control Module with the latest software level.

CAUTION: Do not interrupt the software update process in any way once it has begun. It may cause permanent damage to the ABS module which will require replacement. It is highly recommended to use special care when reprogramming the ABS module.

 

If the software update for a 2022 model year vehicle is unsuccessful and cannot be reprogrammed, please contact the STAR Center, and provide the following information:

  • VIN number
  • Whether or not the vehicle is owned by a customer or is unsold
  • Screenshots of Witech showing a failed flash (if available).

NOTE: When creating a STAR Case in Cherwell please select under Next Step: Y26/Z20 Recall and your case will be delivered to the appropriate STAR team for expedient response.

 

Parts Information

No parts are required to perform this service procedure.

 

Parts Return

No parts return required for this campaign.

 

Special Tools

The following special tools are required to perform this repair:

➢ NPN wiTECH MicroPod II
➢ NPN Laptop Computer
➢ NPN wiTECH Software

 

Service Procedure

  1. Reprogramming ABS Module Procedure.

 

CAUTION: Do not interrupt the software update process in any way once it has begun. It may cause permanent damage to the ABS module which will require replacement. It is highly recommended to use special care when reprogramming the ABS module.

 

If the software update on a 2022 model year vehicle is    unsuccessful and cannot be reprogrammed, please contact the STAR Center, and provide the following information:

  • VIN number
  • Whether or not the vehicle is owned by a customer or is unsold
  • Screenshots of Witech showing a failed flash (if available).

NOTE: When creating a STAR Case in Cherwell please select under Next Step: Y26/Z20 Recall and your case will be delivered to the appropriate STAR team for expedient response.

 

NOTE: The wiTECH scan tool must be used to perform this customer satisfaction notification.  If the Antilock Brake System (ABS) Module is aborted or interrupted during reprogramming, it must be restarted. The ABS software must be at the latest software calibration level after

provides 13.0 to 13.5 volts.  Do not allow the charger to time out during the  completing this customer satisfaction notification.

 

  1. Open the hood and install a battery charger. Verify that the charging rate flash process.  Set the battery charger timer (if so equipped) to continuous charge.

 

NOTE:  Use an accurate stand-alone voltmeter.  The battery charger volt meter may not be sufficiently accurate.  Voltages outside of the specified range will cause an unsuccessful flash.  If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.

 

  1. Connect the wiTECH micro pod II to the vehicle data link connector.

 

  1. Place the ignition in the “RUN” position.

 

  1. Open the wiTECH 2.0 website.

 

  1. Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen. Click “Accept”.

 

  1. From the “Vehicle Selection” screen, select the vehicle to be updated.

 

  1. From the “Action Items” screen, select the “Topology” tab.

 

  1. From the “Topology” tab, select the “ABS” module icon.

 

  1. From the “Flash” tab, compare the “Current Electronic Control Unit (ECU) Part Number” with the “New ECU Part Number” listed.

 

  • If the “Current ECU part Number” is the same as the “New Part Number”, proceed to Step 14.

 

  • If the “Current ECU part Number” is NOT the same as the “New Part Number”, continue with Step 10.

 

  1. From the ABS tab, select the latest ABS flash part number. Read the flash special instructions page.  Select “OK” to continue.

 

  1. From the flash ECU agreement page, agree to terms by checking the box.

 

  1. Select “Flash ECU” and then follow the wiTECH screen instructions to complete the flash.

 

  1. Confirm the software is at the latest available calibration level.

 

  1. Click “View DTCs”, select “Clear All DTCs”, click “Continue” and then click “Close”.

 

  1. From the “Action Items” screen, select the “Topology” tab.

 

  1. From the topology screen select ABS

 

  1. From the ABS View” screen select the “Flash” tab. Compare the “Current Flash Number” with the “New Part Number” listed on the “sort table”.  If the “Current Flash Number” is the same as the “New Part Number” continue to Step 22.  If the part numbers are not the same, continue with Step 18.

 

  1. From the ABS tab, select the ABS flash part number. Read the flash special instructions page.  Select “OK” to continue.

 

  1. From the flash ECU agreement page, agree to terms by checking the box.

 

  1. Select “Flash ECU” and then follow the wiTECH screen instructions to complete the flash.

 

 

  1. Confirm the software is at the latest available calibration level.

 

  1. Cycle the ignition key to the ”Off” position, then to the “On” position.

 

  1. Click “View DTCs”, select “Clear All DTCs”, click “Continue” and then click “Close”.

 

  1. Place the ignition in the “OFF” position and then remove the wiTECH micro pod II device from the vehicle.

 

  1. Remove the battery charger from the vehicle.

 

  1. Close the vehicle hood.

 

  1. Return the vehicle to the customer.

 


This notice applies to your vehicle,

 [Model Year and Model]  VIN XXXXXXXXXXXXXXXXX Z20/NHTSA 22V-140

 

LOGO

VEHICLE PICTURE

YOUR SCHEDULING OPTIONS

 

  1. RECOMMENDED OPTION Call your authorized Chrysler/Dodge/Jeep®/RAM BusinessLink Dealership

 

  1. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment

 

  1. Visit mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App.

 

QR Code

 

Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above.

 

DEALERSHIP INSTRUCTIONS

Please reference Safety Recall Z20.

 


IMPORTANT SAFETY RECALL

Electronic Stability Control

 

Dear [Name],

 

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

FCA US has decided that certain [2019 through 2022 Model Year (DJ) Ram 2500 Pickup, (DF) Ram 3500 10K LB. CAB Chassis, 2021 and 2022 (WD) Dodge Durango] vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 571.126 S5.3 ESC Malfunction requires that “The vehicle must be equipped with a telltale that provides a warning to the driver of the occurrence of one or more malfunctions that affect the generation or transmission of control or response signals in the vehicle’s electronic stability control system.” Suspect vehicles may not display the ESC malfunction indicator lamp under certain conditions leaving the driver unaware of a degraded ESC system that is not limiting engine torque during an ESC event.

 

It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers.

 

WHY DOES MY VEHICLE NEED REPAIRS?

Your vehicle [1] may have been built with an Antilock Brake System (ABS) control module that may have software which prevents the Electronic Stability Control (ESC) telltale lamp from properly displaying under certain conditions. Unexpected performance of the ESC system with no warning to the driver can cause a vehicle crash without prior warning.

 

HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?

FCA US will repair your vehicle [2] free of charge (parts and labor).  To do this, your dealer will update the ABS control module software. The estimated repair time is about 1 hour. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership.

 

TO SCHEDULE YOUR FREE REPAIR,

CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY

 

WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?

If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days.  If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.

 

We apologize for any inconvenience, but are sincerely concerned about your safety.  Thank you for your attention to this important matter.

Customer Assistance/Field Operations

FCA US LLC

 


Mr. Mrs. Customer

1234 Main Street

Hometown, MI 48371

 

[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.

[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC  20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-4249153), or go to safercar.gov.

[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.

 

Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.

 


 

 


10 Affected Products

Vehicles

MAKE MODEL YEAR
DODGE DURANGO 2021-2022
RAM 2500 2019-2022
RAM 3500 2019-2022

 


6 Associated Documents

Noncompliance Notice 573 Report

RCLRPT-22V140-4979.PDF 217.9KB

RCLRPT-22V140-4979

 


Recall Acknowledgement

RCAK-22V140-5560.pdf 645.588KB

RCAK-22V140-5560

 


Recall 573 Report

RCLRPT-22V140-6404.PDF 217.9KB

RCLRPT-22V140-6404

 


Manufacturer Notices(to Dealers,etc) – NSRAC re new recall announcemnet

RCMN-22V140-5275.pdf 49.147KB

RCMN-22V140-5275

 


Remedy Instructions and TSB

RCRIT-22V140-8213.pdf 387.907KB

RCRIT-22V140-8213

 


Remedy Instructions and TSB

RCRIT-22V140-5204.pdf 388.788KB

RCRIT-22V140-5204

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V140&docType=RCL

 


 

Chrysler J2534 Application Overview

FCA J2534 System Overview

 

DRB III Emulator

Flash Availability – J2534/Pass Thru Device

Vehicle to Diagnostic Tool Reference Chart

 

Chrysler Recommended J2534 Devices

For Chrysler recommended J2534 device, see below table.

J2534 Device Firmware Version
CTC Vehicle Box * 1.9
UCAN 2 1.0
Blue Streak -2534 Global Programmer 2.10
Actia I+ME Passthru 2.07

* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).

 

Compatible J2534 Devices

Safety Recall Z20 - Electronic Stability Control - 2019-2022 Ram 2500/3500 Cab Chassis & 2021-2022 Dodge Durango » small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
Safety Recall Z20 - Electronic Stability Control - 2019-2022 Ram 2500/3500 Cab Chassis & 2021-2022 Dodge Durango » small light Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
Safety Recall Z20 - Electronic Stability Control - 2019-2022 Ram 2500/3500 Cab Chassis & 2021-2022 Dodge Durango » small light CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware
Safety Recall Z20 - Electronic Stability Control - 2019-2022 Ram 2500/3500 Cab Chassis & 2021-2022 Dodge Durango » small light VSI J2534 ECU Reprogrammer & Diagnostic Adapter
Autel MaxiFlash Elite J2534 ECU Programming Tool
Safety Recall Z20 - Electronic Stability Control - 2019-2022 Ram 2500/3500 Cab Chassis & 2021-2022 Dodge Durango » small light Dearborn d-Bridge Adapter J2534 OBDII Engineering Tool
Safety Recall Z20 - Electronic Stability Control - 2019-2022 Ram 2500/3500 Cab Chassis & 2021-2022 Dodge Durango » small light Drew Tech Mongoose Chrysler Pro Oem Diagnostics And Programing Cable Chrysler

 


Click on the link below to:

Download J2534 Application

(Install the wiTECH 2.0 J2534 Application on your computer)

Download the Setup Utility

(Configure your microPod/MDP device)

Launch wiTECH 2.0

(Once subscription and users are assigned to a tool please follow this link to access wiTECH)

https://www.mopartsp.com/support

 


Chrysler J2534 Manual

wiTECH Software

www.techauthority.com

 


 

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  • 🚗【J2534 ECU Programming and OE-Level Coding】2023 newly released MK908P II auto scanner shares the coding and programming functions with Elite. J2534 ECU programming is designed for B-M-W and Mercedes, allowing you to do online programming directly. Along with the ability to code online and activate hidden features for Benz, BMW, A-udi, Porsche, VW, Nissan, Infiniti, Hyundai, and other major brands, OBD2 scanner MK908P II is definitely an top scanner that will win more orders.
  • 🚗【36 Service for 150+ brands】Same as the OE scanners like snap-on, Autel scanner has strong service capability and can go deep into every part to perform matching and resetting functions. What is better than the OE tools is that 36 services are not just for one specific brand, but for over 150 makes, covering 99% of the models from 1996-2023. MK908P II also supports AutoAuth, and Renault SGW, so you don't have to worry about compatibility issues.
  • 🚗【All System Diagnosis & Comprehensive Report】Code reader MK908PRO II is a professional automotive diagnostic tool compatible with all systems diagnostics. It can diagnose all symptoms of faulty parts, including reading and clearing DTC. View a live data stream from every system. That real-time data means no delay in getting to work. Pre and post-scan reports keep your clients informed of the repair details and provide them with the evidence to settle insurance claims.
  • 🚗【Active Test Gives In-depth Knowledge of Cars】Unlike conventional mechanic scanners, escaner automotriz professional MK908P II auto scan tool allows users can get access to the vehicle subsystem and output commands to the related ECU, thus driving the actuators to perform a specific function and determining the integrity of the system or parts. Monitor the operation of the actuators for accurate diagnostics, such as switching a solenoid, relay, or switch, between two operating states.
Bestseller No. 8
Map, Active Control, 60+ Services, CANFD/DOIP" rel="nofollow noopener sponsored" target="_blank"> 2023 Newest LAUNCH X431 PAD V J2534 Programming Tool, ECU Online Programming&Coding, All-in-One Diagnostics Tool with 2-Year Update, Full Systems,Topology Map, Active Control, 60+ Services, CANFD/DOIP
2023 Newest LAUNCH X431 PAD V J2534 Programming Tool, ECU Online Programming&Coding, All-in-One Diagnostics Tool with 2-Year Update, Full Systems,Topology Map, Active Control, 60+ Services, CANFD/DOIP
  • 👍【ECU ONLINE CODING&PROGRAMMING IN WHAT SITUATION?】🚩1.When replaced a new ECU(coding first,if ecu still not working then coding after programming) 🚩2.Update ECU,due to some of ECU have bugs,so it will cause some fault that difficult to repair. 🚩3.When software damaged in ECU,due to battery and ground issues(the hardware is normal)🚩4.Usually you just need coding when replaced a second-hand ECU 🚩5. Some regions the vehicle calibration and module are not installed.
  • 👍【HOW POWERFUL ABOUT PAD V?】 🚩LAUNCH X431 PAD V supports ECU/ECM Online Programming for 21+ Car Brands, including VW, Ford, Audi, BMW, Hyundai, Kia, Land Rover, MG, Benz, Porsche, Renault, Seat, Skoda, Subaru etc.; 2 YEAR UPDATE.🚩It is portable,support many modules,high speed on diagnostic and program.🚩Directly download programming files on launch server, no restriction of original plant equipment.🚩Free to coding or programming, powerful online function and strong after-sale service.
  • 👍【HOW STRONG ABOUT OUR VCI? 】🚩SMARTLINK C connector with a 3.5-inch screen🚩Support J2534/CANFD/DOIP/D-PDU/RP1210 Protocols for 99% vehicles.🚩It used to read the vehicle data and send it to the tablet via bluetooth. 🚩When the smartlink c works with computer, it acts as a J2534 Pass-thru device to perform the J2534 programming which empowers you to program the ECUs after replacement, and fix corrupted data in ECU, match the components, reflash the second-hand ECUs, flash the hidden functions.🚩Make the diagnosis convenient and quickly.
  • 💯【ALL SYSTEM DIAGNOSTICS & 60+ RESET SERVICES】LAUNCH X431 PAD V can perform OE-level diagnosis on all available systems such as ECM, ABS, SRS, TCM, EPB, TPMS systems, etc. to read/clear codes, read control module information, data stream, actuation tests, and ECU Coding. 🚩This scannner has 60+ services, including ECU Initialization, Oil Reset, SAS Reset, ABS Bleed, DP.F, Throttle Matching , Suspension Calibration, Idle Relearn, Power Balance,Crankshaft Variation Position Learn, EVAP Test, etc.
  • 💯【FULL BI-DIRECTIONAL CONTROL+ REMOTE DIAGNOSIS】Bi-Directional Control /Active Test to send command to the ECU to perform specific tests for accurately identifying problems, such as injector buzz test, idle speed adjustment, window lock test, door lock test, glow on/off, ACG on/off etc. 📊Our X431 Pad V support remote diagnose service between devices, or via mobile phone,tablet and computer.
Bestseller No. 9
RAP2 OEM J2534 Remote Reprogramming Tool for GM / Ford / Chrysler / Toyota / Honda / Nissan / Hyundai / Kia / BMW / Mercedes
  • All in one kit. Everything you need to reprogram vehicles in your shop. Includes OEM software and we do the programming for you.
  • Stop sending vehicles to the dealer or calling a mobile technician. We do the programming for you.
  • Includes hardware, OEM software, voltage maintainer and access to our team of remote experts so vehicles can be reprogrammed in your shop hassle‑free.
  • Call to schedule your programming session, plug it in, and we do the rest!
  • Currently covers BMW, Chrysler, Ford, GM, Toyota, Honda, Hyundai / Kia, Mercedes and Nissan.
Bestseller No. 10
Mongoose-Plus J2534 OEM Vehicle Interface Cable - Ford / Lincoln / Mercury OEM Reprogramming and Diagnostics
  • Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, & VW/Audi.
  • Supports Current & Earlier Vehicles: Enables diagnostics, programming and other “dealer” functions through OEM applications
  • NEW Bluetooth Wireless Options Available: Providing wireless connectivity between your laptop and the Mongoose-Plus
  • Expert Product Support: Staffed by technicians who understand vehicle repair and J2534 Pass‑Thru applications to help you with any technical setup questions
  • Key Registration and Immobilizer Support: Using NASTF Vehicle Security Professional credentials

Last update on 2023-01-26 / Affiliate links / Images from Amazon Product Advertising API

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