Safety Recall Z20 – Electronic Stability Control – 2019-2022 Ram 2500/3500 Cab Chassis & 2021-2022 Dodge Durango

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© Copyright 2022, FCA US LLC, All Rights Reserved (kka) Revision 1 March 2022 Dealer Service Instructions for: Safety Recall Z20 / NHTSA 22V-140 Electronic Stability Control NOTE: Added additional information in the “Repair Section” and “Service Procedure Section”. 2019 – 2022 (DJ) Ram 2500 Pickup (DF) Ram 3500 10K LB. CAB Chassis 2021 – 2022 (WD) Dodge Durango NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall. The Antilock Brake System (ABS) control module software on about 370,437 of the above vehicles may prevent the Electronic Stability Control (“ESC”) telltale lamp from properly displaying under certain conditions. Unexpected performance of the ESC system with no warning to the driver can cause a vehicle crash without prior warning. Remedy Available IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process. Subject Safety Recall Z20 – Electronic Stability Control Page 2 The condition above fails to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 571.126 S5.3 ESC Malfunction requires that “The vehicle must be equipped with a telltale that provides a warning to the driver of the occurrence of one or more malfunctions that affect the generation or transmission of control or response signals in the vehicle’s electronic stability control system.” Suspect vehicles may not display the ESC malfunction indicator lamp under certain conditions leaving the driver unaware of degraded ESC system that is not limiting engine torque during an ESC event. Reprogram the ABS Control Module with the latest software level. CAUTION: Do not interrupt the software update process in any way once it has begun. It may cause permanent damage to the ABS module which will require replacement. It is highly recommended to use special care when reprogramming the ABS module. If the software update for a 2022 model year vehicle is unsuccessful and cannot be reprogrammed, please contact the STAR Center, and provide the following information: • VIN number • Whether or not the vehicle is owned by a customer or is unsold • Screenshots of Witech showing a failed flash (if available). NOTE: When creating a STAR Case in Cherwell please select under Next Step: Y26/Z20 Recall and your case will be delivered to the appropriate STAR team for expedient response. No parts are required to perform this service procedure. Subject [Continued] Repair Parts Information Safety Recall Z20 – Electronic Stability Control Page 3 No parts return required for this campaign. The following special tools are required to perform this repair: ➢ NPN wiTECH MicroPod II ➢ NPN Laptop Computer ➢ NPN wiTECH Software A. Reprogramming ABS Module Procedure. CAUTION: Do not interrupt the software update process in any way once it has begun. It may cause permanent damage to the ABS module which will require replacement. It is highly recommended to use special care when reprogramming the ABS module. If the software update on a 2022 model year vehicle is unsuccessful and cannot be reprogrammed, please contact the STAR Center, and provide the following information: • VIN number • Whether or not the vehicle is owned by a customer or is unsold • Screenshots of Witech showing a failed flash (if available). NOTE: When creating a STAR Case in Cherwell please select under Next Step: Y26/Z20 Recall and your case will be delivered to the appropriate STAR team for expedient response. Parts Return Special Tools Service Procedure Safety Recall Z20 – Electronic Stability Control Page 4 NOTE: The wiTECH scan tool must be used to perform this customer satisfaction notification. If the Antilock Brake System (ABS) Module is aborted or interrupted during reprogramming, it must be restarted. The ABS software must be at the latest software calibration level after completing this customer satisfaction notification. 1. Open the hood and install a battery charger. Verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the flash process. Set the battery charger timer (if so equipped) to continuous charge. NOTE: Use an accurate stand-alone voltmeter. The battery charger volt meter may not be sufficiently accurate. Voltages outside of the specified range will cause an unsuccessful flash. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage. 2. Connect the wiTECH micro pod II to the vehicle data link connector. 3. Place the ignition in the “RUN” position. 4. Open the wiTECH 2.0 website. 5. Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen. Click “Accept”. 6. From the “Vehicle Selection” screen, select the vehicle to be updated. 7. From the “Action Items” screen, select the “Topology” tab. 8. From the “Topology” tab, select the “ABS” module icon. Service Procedure [Continued] Safety Recall Z20 – Electronic Stability Control Page 5 9. From the “Flash” tab, compare the “Current Electronic Control Unit (ECU) Part Number” with the “New ECU Part Number” listed. ➢ If the “Current ECU part Number” is the same as the “New Part Number”, proceed to Step 14. ➢ If the “Current ECU part Number” is NOT the same as the “New Part Number”, continue with Step 10. 10. From the ABS tab, select the latest ABS flash part number. Read the flash special instructions page. Select “OK” to continue. 11. From the flash ECU agreement page, agree to terms by checking the box. 12. Select “Flash ECU” and then follow the wiTECH screen instructions to complete the flash. 13. Confirm the software is at the latest available calibration level. 14. Click “View DTCs”, select “Clear All DTCs”, click “Continue” and then click “Close”. 15. From the “Action Items” screen, select the “Topology” tab. 16. From the topology screen select “ABS” icon. 17. From the “ABS View” screen select the “Flash” tab. Compare the “Current Flash Number” with the “New Part Number” listed on the “sort table”. If the “Current Flash Number” is the same as the “New Part Number” continue to Step 22. If the part numbers are not the same, continue with Step 18. 18. From the ABS tab, select the ABS flash part number. Read the flash special instructions page. Select “OK” to continue. Service Procedure [Continued] Safety Recall Z20 – Electronic Stability Control Page 6 19. From the flash ECU agreement page, agree to terms by checking the box. 20. Select “Flash ECU” and then follow the wiTECH screen instructions to complete the flash. 21. Confirm the software is at the latest available calibration level. 22. Cycle the ignition key to the ”Off” position, then to the “On” position. 23. Click “View DTCs”, select “Clear All DTCs”, click “Continue” and then click “Close”. 24. Place the ignition in the “OFF” position and then remove the wiTECH micro pod II device from the vehicle. 25. Remove the battery charger from the vehicle. 26. Close the vehicle hood. 27. Return the vehicle to the customer. Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid will be used by FCA to record recall service completions and provide dealer payments. Use the following labor operation numbers and time allowances: Labor Operation Time Number Allowance Inspect ABS Module Software Level 18-Z2-01-81 0.2 hours Inspect and update ABS Software Level 18-Z2-01-82 0.2 hours NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions. Service Procedure [Continued] Completion Reporting and Reimbursement Safety Recall Z20 – Electronic Stability Control Page 7 To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification. All involved vehicle owners known to FCA are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached. All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed. GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner’s name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission. To use this system, click on the “Service” tab and then click on “Global Recall System.” Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence. Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair. Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use. If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager. Customer Services / Field Operations FCA US LLC Dealer Notification Owner Notification and Service Scheduling Vehicle Lists, Global Recall System, VIP and Dealer Follow Up Additional Information This notice applies to your vehicle, Z20/NHTSA 22V-140 YOUR SCHEDULING OPTIONS 1. RECOMMENDED OPTION Call your authorized Chrysler / Dodge / Jeep® / RAM BusinessLink Dealership 2. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment 3. Visit recalls.mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App. Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above. DEALERSHIP INSTRUCTIONS Please reference Safety Recall Z20. IMPORTANT SAFETY RECALL Electronic Stability Control Dear [Name], This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. FCA US has decided that certain [2019 through 2022 Model Year (DJ) Ram 2500 Pickup, (DF) Ram 3500 10K LB. CAB Chassis, 2021 and 2022 (WD) Dodge Durango] vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 571.126 S5.3 ESC Malfunction requires that “The vehicle must be equipped with a telltale that provides a warning to the driver of the occurrence of one or more malfunctions that affect the generation or transmission of control or response signals in the vehicle’s electronic stability control system.” Suspect vehicles may not display the ESC malfunction indicator lamp under certain conditions leaving the driver unaware of a degraded ESC system that is not limiting engine torque during an ESC event. It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers. WHY DOES MY VEHICLE NEED REPAIRS? Your vehicle [1] may have been built with an Antilock Brake System (ABS) control module that may have software which prevents the Electronic Stability Control (ESC) telltale lamp from properly displaying under certain conditions. Unexpected performance of the ESC system with no warning to the driver can cause a vehicle crash without prior warning. HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will update the ABS control module software. The estimated repair time is about 1 hour. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership. TO SCHEDULE YOUR FREE REPAIR, CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED? If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed. We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter. Customer Assistance/Field Operations FCA US LLC [Model Year and Model] VIN XXXXXXXXXXXXXXXXX LOGO VEHICLE PICTURE QR Code [1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information. [2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424- 9153), or go to safercar.gov. [3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement. Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days. Mr. Mrs. Customer 1234 Main Street Hometown, MI 48371

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This notice applies to your vehicle, Z20/NHTSA 22V-140 YOUR SCHEDULING OPTIONS 1. RECOMMENDED OPTION Call your authorized Chrysler / Dodge / Jeep® / RAM BusinessLink Dealership 2. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment 3. Visit recalls.mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App. Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above. DEALERSHIP INSTRUCTIONS Please reference Safety Recall Z20. IMPORTANT SAFETY RECALL Electronic Stability Control Dear [Name], This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. FCA US has decided that certain [2019 through 2022 Model Year (DJ) Ram 2500 Pickup, (DF) Ram 3500 10K LB. CAB Chassis, 2021 and 2022 (WD) Dodge Durango] vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 571.126 S5.3 ESC Malfunction requires that “The vehicle must be equipped with a telltale that provides a warning to the driver of the occurrence of one or more malfunctions that affect the generation or transmission of control or response signals in the vehicle’s electronic stability control system.” Suspect vehicles may not display the ESC malfunction indicator lamp under certain conditions leaving the driver unaware of a degraded ESC system that is not limiting engine torque during an ESC event. It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers. WHY DOES MY VEHICLE NEED REPAIRS? Your vehicle [1] may have been built with an Antilock Brake System (ABS) control module that may have software which prevents the Electronic Stability Control (ESC) telltale lamp from properly displaying under certain conditions. Unexpected performance of the ESC system with no warning to the driver can cause a vehicle crash without prior warning. HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will update the ABS control module software. The estimated repair time is about 1 hour. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership. TO SCHEDULE YOUR FREE REPAIR, CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED? If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed. We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter. Customer Assistance/Field Operations FCA US LLC [Model Year and Model] VIN XXXXXXXXXXXXXXXXX LOGO VEHICLE PICTURE QR Code [1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information. [2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424- 9153), or go to safercar.gov. [3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement. Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days. Mr. Mrs. Customer 1234 Main Street Hometown, MI 48371

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03/11/2022 _____________________________________________________________________ New Safety Recall Advanced Communication – Z20 FCA US LLC (FCA US) has announced a safety recall on certain 2019 through 2022 Model Year (DJ) Ram 2500 Pickup, (D2) Ram 3500 Pickup, (DD) Ram 3500 CAB Chassis, (DF) Ram 3500 10K LB. CAB Chassis, (DP) Ram 4500/5500 CAB Chassis, 2021 and 2022 (WD) Dodge Durango vehicles. REASON FOR THIS SAFETY RECALL Some of the above vehicles may have been built with an Antilock Brake System (ABS) control module that may have software which prevents the Electronic Stability Control (ESC) telltale lamp from properly displaying under certain conditions. Unexpected performance of the ESC system with no warning to the driver can cause a vehicle crash without prior warning. The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.126 S5.3 ESC Malfunction requires that “The vehicle must be equipped with a telltale that provides a warning to the driver of the occurrence of one or more malfunctions that affect the generation or transmission of control or response signals in the vehicle’s electronic stability control system.” Suspect vehicles may not display the ESC malfunction indicator lamp under certain conditions leaving the driver unaware of degraded ESC system that is not limiting engine torque during an ESC event. SERVICE ACTION FCA US will conduct a voluntary safety recall to update the ABS control module software. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 1st Quarter of 2022. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles. Customer Services Field Operations FCA US LLC

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-140 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Chrysler (FCA US, LLC) Submission Date : MAR 10, 2022 NHTSA Recall No. : 22V-140 Manufacturer Recall No. : Z20 Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 370,437 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2019-2022 Ram 2500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2019-2022 MY Ram 2500 Pickup vehicles may be equipped with antilock brake system (“ABS”) control module software that prevents the electronic stability control (“ESC”) telltale lamp from properly displaying under certain conditions. The suspect period began on October 11, 2018, when the first vehicle was built with suspect ABS control module software, and ended on March 5, 2022, when the assembly plant was no longer shipping vehicles with suspect ABS control module software. Engineering change and vehicle production records were used to determine the suspect period. Vehicles not included in this recall were built before or after the suspect period. The total affected vehicles for this model is 349,848. Production Dates : OCT 11, 2018 – MAR 05, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-140 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2022 Dodge Durango Vehicle Type : Body Style : SUV Power Train : NR Descriptive Information : Some 2021-2022 MY Dodge Durango vehicles may be equipped with ABS control module software that prevents the ESC telltale lamp from properly displaying under certain conditions. The suspect population began on July 13, 2020, when the first vehicle was built with suspect ABS control module software, and ended on March 4, 2022, when the assembly plant was no longer shipping vehicles with suspect ABS control module software. Engineering change and vehicle production records were used to determine the suspect period. Vehicles not included in this recall were built before or after the suspect period. The total affected vehicles for this model is 20,176. Production Dates : JUL 13, 2020 – MAR 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2019-2022 Ram 3500 Cab Chassis with a gross vehicle weight rating (“GVWR”) less than 10,000 lbs. Vehicle Type : Body Style : OTHER Power Train : NR Descriptive Information : Some 2019-2022 MY Ram 3500 Cab Chassis vehicles, with a GVWR less than 10,000 lbs., may be equipped with ABS control module software that prevents the ESC telltale lamp from properly displaying under certain conditions. The suspect population began on November 29, 2018, when the first vehicle was built with suspect ABS control module software, and ended on March 2, 2022, when the assembly plant was no longer shipping vehicles with suspect ABS control module software. Engineering change and vehicle production records were used to determine the suspect period. Vehicles not included in this recall were built before or after the suspect period. The total affected vehicles for this model is 413. Production Dates : NOV 29, 2018 – MAR 02, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-140 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Noncompliance : Description of the Noncompliance : Federal Motor Vehicle Safety Standard (“FMVSS”) 571.126 S5.3 ESC Malfunction requires that “The vehicle must be equipped with a telltale that provides a warning to the driver of the occurrence of one or more malfunctions that affect the generation or transmission of control or response signals in the vehicle’s electronic stability control system.” Suspect vehicles may not display the ESC malfunction indicator lamp under certain malfunction conditions that affect the generation or transmission of control or response signals in the vehicle’s electronic stability system, leaving the driver unaware of degraded ESC system performance that is not limiting engine torque during an ESC event. FMVSS 1 : 126 – Electronic stability control systems FMVSS 2 : NR Description of the Safety Risk : Unexpected performance of the ESC system with no warning to the driver can cause a vehicle crash without prior warning. Description of the Cause : NR Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68334977AF Component Name 2 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68334977AG Component Name 3 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68455481AC Part 573 Safety Recall Report 22V-140 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 4 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68504022AA Component Name 5 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68504022AB Component Name 6 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68530686AB Component Name 7 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68500957AD Component Name 8 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68500957AE Component Name 9 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68493379AD Component Name 10 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68493379AF Part 573 Safety Recall Report 22V-140 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 11 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68493379AG Component Name 12 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68540243AB Supplier Identification : Component Manufacturer Name : ZF Group Address : 12001 Tech Center Drive Livonia Michigan 48150 Country : United States Chronology : • On February 9, 2022, FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization recognized that the ESC system malfunction indicator lamp may not illuminate under certain conditions when the ESC system experienced a fault, potentially not in compliance with FMVSS No. 126. • On March 03, 2022, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. Description of Remedy : Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to update the ABS control module software. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. Part 573 Safety Recall Report 22V-140 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 How Remedy Component Differs from Recalled Component : The remedy is updated ABS control module software that will meet FMVSS 126 ESC Malfunction requirements. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **03/10/2022: FCA US will notify dealers and begin notifying owners on or about 04/29/2022. Planned Dealer Notification Date : APR 29, 2022 – APR 29, 2022 Planned Owner Notification Date : APR 29, 2022 – APR 29, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-140 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Chrysler (FCA US, LLC) Submission Date : APR 14, 2022 NHTSA Recall No. : 22V-140 Manufacturer Recall No. : Z20 Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 370,437 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2019-2022 Ram 2500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2019-2022 MY Ram 2500 Pickup vehicles may be equipped with antilock brake system (“ABS”) control module software that prevents the electronic stability control (“ESC”) telltale lamp from properly displaying under certain conditions. The suspect period began on October 11, 2018, when the first vehicle was built with suspect ABS control module software, and ended on March 5, 2022, when the assembly plant was no longer shipping vehicles with suspect ABS control module software. Engineering change and vehicle production records were used to determine the suspect period. Vehicles not included in this recall were built before or after the suspect period. The total affected vehicles for this model is 349,848. Production Dates : OCT 11, 2018 – MAR 05, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-140 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2022 Dodge Durango Vehicle Type : Body Style : SUV Power Train : NR Descriptive Information : Some 2021-2022 MY Dodge Durango vehicles may be equipped with ABS control module software that prevents the ESC telltale lamp from properly displaying under certain conditions. The suspect population began on July 13, 2020, when the first vehicle was built with suspect ABS control module software, and ended on March 4, 2022, when the assembly plant was no longer shipping vehicles with suspect ABS control module software. Engineering change and vehicle production records were used to determine the suspect period. Vehicles not included in this recall were built before or after the suspect period. The total affected vehicles for this model is 20,176. Production Dates : JUL 13, 2020 – MAR 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2019-2022 Ram 3500 Cab Chassis with a gross vehicle weight rating (“GVWR”) less than 10,000 lbs. Vehicle Type : Body Style : OTHER Power Train : NR Descriptive Information : Some 2019-2022 MY Ram 3500 Cab Chassis vehicles, with a GVWR less than 10,000 lbs., may be equipped with ABS control module software that prevents the ESC telltale lamp from properly displaying under certain conditions. The suspect population began on November 29, 2018, when the first vehicle was built with suspect ABS control module software, and ended on March 2, 2022, when the assembly plant was no longer shipping vehicles with suspect ABS control module software. Engineering change and vehicle production records were used to determine the suspect period. Vehicles not included in this recall were built before or after the suspect period. The total affected vehicles for this model is 413. Production Dates : NOV 29, 2018 – MAR 02, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-140 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Noncompliance : Description of the Noncompliance : Federal Motor Vehicle Safety Standard (“FMVSS”) 571.126 S5.3 ESC Malfunction requires that “The vehicle must be equipped with a telltale that provides a warning to the driver of the occurrence of one or more malfunctions that affect the generation or transmission of control or response signals in the vehicle’s electronic stability control system.” Suspect vehicles may not display the ESC malfunction indicator lamp under certain malfunction conditions that affect the generation or transmission of control or response signals in the vehicle’s electronic stability system, leaving the driver unaware of degraded ESC system performance that is not limiting engine torque during an ESC event. FMVSS 1 : 126 – Electronic stability control systems FMVSS 2 : NR Description of the Safety Risk : Unexpected performance of the ESC system with no warning to the driver can cause a vehicle crash without prior warning. Description of the Cause : NR Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68334977AF Component Name 2 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68334977AG Component Name 3 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68455481AC Part 573 Safety Recall Report 22V-140 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 4 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68504022AA Component Name 5 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68504022AB Component Name 6 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68530686AB Component Name 7 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68500957AD Component Name 8 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68500957AE Component Name 9 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68493379AD Component Name 10 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68493379AF Part 573 Safety Recall Report 22V-140 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 11 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68493379AG Component Name 12 : Antilock Brake System Control Module Component Description : Module, Antilock Brake System Control Component Part Number : 68540243AB Supplier Identification : Component Manufacturer Name : ZF Group Address : 12001 Tech Center Drive Livonia Michigan 48150 Country : United States Chronology : • On November 15, 2021, during an unrelated FCA US LLC (“FCA US”) engineering vehicle test, it was noticed when a certain diagnostic trouble code became active, the ESC malfunction indicator lamp was not illuminated. • On December 9, 2021, supplier testing verified the issue on some 2021 – 2022 MY Dodge Durango vehicles and 2019 – 2022 MY Ram 2500/3500 trucks. • On January 3, 2022, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization opened a safety investigation based on engineering testing that the ESC malfunction indicator lamp may not illuminate. • From January 2022, through February 2022, FCA US TSRC reviewed vehicle records and met with FCA US engineering to review the issue and understand the part design and change history. • On February 9, 2022, the FCA US TSRC organization recognized that the ESC system malfunction indicator lamp may not illuminate under certain conditions when the ESC system experienced a fault, potentially not in compliance with FMVSS No. 126. • On March 3, 2022, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. Part 573 Safety Recall Report 22V-140 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to update the ABS control module software. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : The remedy is updated ABS control module software that will meet FMVSS 126 ESC Malfunction requirements. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **03/10/2022: FCA US will notify dealers and begin notifying owners on or about 04/29/2022. Planned Dealer Notification Date : APR 29, 2022 – APR 29, 2022 Planned Owner Notification Date : APR 29, 2022 – APR 29, 2022 * NR – Not Reported

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