Safety Recall Z20 – Electronic Stability Control – 2019-2022 Ram 2500/3500 Cab Chassis & 2021-2022 Dodge Durango

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March 10, 2022 NHTSA CAMPAIGN NUMBER: 22V140000

ESC Light May Not Indicate Malfunction/FMVSS 126

An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

 

NHTSA Campaign Number: 22V140

Manufacturer Chrysler (FCA US, LLC)

Components SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL

Potential Number of Units Affected 370,437

 

Summary

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, “Electronic Stability Control Systems.”

 

Remedy

Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Z20.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


New Safety Recall Advanced Communication – Z20

 

FCA US LLC (FCA US) has announced a safety recall on certain 2019 through 2022 Model Year (DJ) Ram 2500 Pickup, (D2) Ram 3500 Pickup, (DD) Ram 3500 CAB Chassis, (DF) Ram 3500 10K LB. CAB Chassis, (DP) Ram 4500/5500 CAB Chassis,  2021 and 2022 (WD) Dodge Durango vehicles.  

 

REASON FOR THIS SAFETY RECALL

Some of the above vehicles may have been built with an Antilock Brake System (ABS) control module that may have software which prevents the Electronic Stability Control (ESC) telltale lamp from properly displaying under certain conditions. Unexpected performance of the ESC system with no warning to the driver can cause a vehicle crash without prior warning.

The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.126 S5.3 ESC Malfunction requires that “The vehicle must be equipped with a telltale that provides a warning to the driver of the occurrence of one or more malfunctions that affect the generation or transmission of control or response signals in the vehicle’s electronic stability control system.” Suspect vehicles may not display the ESC malfunction indicator lamp under certain conditions leaving the driver unaware of degraded ESC system that is not limiting engine torque during an ESC event.

 

SERVICE ACTION

FCA US will conduct a voluntary safety recall to update the ABS control module software. Dealers will be notified of the launch of this safety recall by way of established communication methods.  This recall is estimated to launch in 1st Quarter of 2022.

 


Revision 1 March 2022

Dealer Service Instructions for:

Safety Recall Z20 / NHTSA 22V-140 Electronic Stability Control

 

NOTE: Added additional information in the “Repair Section” and “Service Procedure Section”.

 

Remedy Available

2019 – 2022 (DJ) Ram 2500 Pickup
(DF) Ram 3500 10K LB. CAB Chassis
2021 – 2022 (WD) Dodge Durango

 

NOTE:  Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.

 

IMPORTANT:  Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these vehicles before retail delivery.  Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service.  Involved vehicles can be determined by using the VIP inquiry process.

 

Subject

The Antilock Brake System (ABS) control module software on about 370,437 of the above vehicles may prevent the Electronic Stability Control (“ESC”) telltale lamp from properly displaying under certain conditions. Unexpected performance of the ESC system with no warning to the driver can cause a vehicle crash without prior warning.

The condition above fails to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 571.126 S5.3 ESC Malfunction requires that “The vehicle must be equipped with a telltale that provides a warning to the driver of the occurrence of one or more malfunctions that affect the generation or transmission

limiting engine torque during an ESC event.  of control or response signals in the vehicle’s electronic stability control system.” Suspect vehicles may not display the ESC malfunction indicator lamp under certain conditions leaving the driver unaware of degraded ESC system that is not

 

Repair

Reprogram the ABS Control Module with the latest software level.

CAUTION: Do not interrupt the software update process in any way once it has begun. It may cause permanent damage to the ABS module which will require replacement. It is highly recommended to use special care when reprogramming the ABS module.

 

If the software update for a 2022 model year vehicle is unsuccessful and cannot be reprogrammed, please contact the STAR Center, and provide the following information:

  • VIN number
  • Whether or not the vehicle is owned by a customer or is unsold
  • Screenshots of Witech showing a failed flash (if available).

NOTE: When creating a STAR Case in Cherwell please select under Next Step: Y26/Z20 Recall and your case will be delivered to the appropriate STAR team for expedient response.

 

Parts Information

No parts are required to perform this service procedure.

 

Parts Return

No parts return required for this campaign.

 

Special Tools

The following special tools are required to perform this repair:

➢ NPN wiTECH MicroPod II
➢ NPN Laptop Computer
➢ NPN wiTECH Software

 

Service Procedure

  1. Reprogramming ABS Module Procedure.

 

CAUTION: Do not interrupt the software update process in any way once it has begun. It may cause permanent damage to the ABS module which will require replacement. It is highly recommended to use special care when reprogramming the ABS module.

 

If the software update on a 2022 model year vehicle is    unsuccessful and cannot be reprogrammed, please contact the STAR Center, and provide the following information:

  • VIN number
  • Whether or not the vehicle is owned by a customer or is unsold
  • Screenshots of Witech showing a failed flash (if available).

NOTE: When creating a STAR Case in Cherwell please select under Next Step: Y26/Z20 Recall and your case will be delivered to the appropriate STAR team for expedient response.

 

NOTE: The wiTECH scan tool must be used to perform this customer satisfaction notification.  If the Antilock Brake System (ABS) Module is aborted or interrupted during reprogramming, it must be restarted. The ABS software must be at the latest software calibration level after

provides 13.0 to 13.5 volts.  Do not allow the charger to time out during the  completing this customer satisfaction notification.

 

  1. Open the hood and install a battery charger. Verify that the charging rate flash process.  Set the battery charger timer (if so equipped) to continuous charge.

 

NOTE:  Use an accurate stand-alone voltmeter.  The battery charger volt meter may not be sufficiently accurate.  Voltages outside of the specified range will cause an unsuccessful flash.  If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.

 

  1. Connect the wiTECH micro pod II to the vehicle data link connector.

 

  1. Place the ignition in the “RUN” position.

 

  1. Open the wiTECH 2.0 website.

 

  1. Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen. Click “Accept”.

 

  1. From the “Vehicle Selection” screen, select the vehicle to be updated.

 

  1. From the “Action Items” screen, select the “Topology” tab.

 

  1. From the “Topology” tab, select the “ABS” module icon.

 

  1. From the “Flash” tab, compare the “Current Electronic Control Unit (ECU) Part Number” with the “New ECU Part Number” listed.

 

  • If the “Current ECU part Number” is the same as the “New Part Number”, proceed to Step 14.

 

  • If the “Current ECU part Number” is NOT the same as the “New Part Number”, continue with Step 10.

 

  1. From the ABS tab, select the latest ABS flash part number. Read the flash special instructions page.  Select “OK” to continue.

 

  1. From the flash ECU agreement page, agree to terms by checking the box.

 

  1. Select “Flash ECU” and then follow the wiTECH screen instructions to complete the flash.

 

  1. Confirm the software is at the latest available calibration level.

 

  1. Click “View DTCs”, select “Clear All DTCs”, click “Continue” and then click “Close”.

 

  1. From the “Action Items” screen, select the “Topology” tab.

 

  1. From the topology screen select ABS

 

  1. From the ABS View” screen select the “Flash” tab. Compare the “Current Flash Number” with the “New Part Number” listed on the “sort table”.  If the “Current Flash Number” is the same as the “New Part Number” continue to Step 22.  If the part numbers are not the same, continue with Step 18.

 

  1. From the ABS tab, select the ABS flash part number. Read the flash special instructions page.  Select “OK” to continue.

 

  1. From the flash ECU agreement page, agree to terms by checking the box.

 

  1. Select “Flash ECU” and then follow the wiTECH screen instructions to complete the flash.

 

 

  1. Confirm the software is at the latest available calibration level.

 

  1. Cycle the ignition key to the ”Off” position, then to the “On” position.

 

  1. Click “View DTCs”, select “Clear All DTCs”, click “Continue” and then click “Close”.

 

  1. Place the ignition in the “OFF” position and then remove the wiTECH micro pod II device from the vehicle.

 

  1. Remove the battery charger from the vehicle.

 

  1. Close the vehicle hood.

 

  1. Return the vehicle to the customer.

 


Chronology :

  • On February 9, 2022, FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization recognized that the ESC system malfunction indicator lamp may not illuminate under certain conditions when the ESC system experienced a fault, potentially not in compliance with FMVSS No. 126.
  • On March 03, 2022, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

 


10 Affected Products

Vehicles

MAKE MODEL YEAR
DODGE DURANGO 2021-2022
RAM 2500 2019-2022
RAM 3500 2019-2022

 


12 Associated Documents

Noncompliance Notice 573 Report

RCLRPT-22V140-4979.PDF 217.9KB

RCLRPT-22V140-4979

 


Recall Acknowledgement

RCAK-22V140-5560.pdf 645.588KB

RCAK-22V140-5560

 


Recall 573 Report

RCLRPT-22V140-6404.PDF 217.9KB

RCLRPT-22V140-6404

 


Manufacturer Notices(to Dealers,etc) – NSRAC re new recall announcemnet

RCMN-22V140-5275.pdf 49.147KB

RCMN-22V140-5275

 


Remedy Instructions and TSB

RCRIT-22V140-8213.pdf 387.907KB

RCRIT-22V140-8213

 


Remedy Instructions and TSB

RCRIT-22V140-5204.pdf 388.788KB

RCRIT-22V140-5204

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V140-0380.pdf 175.392KB

RCONL-22V140-0380

 


Recall Quarterly Report #1, 2022-1

RCLQRT-22V140-1551.PDF 211.167KB

RCLQRT-22V140-1551

 


Recall Quarterly Report #2, 2022-2

RCLQRT-22V140-4616.PDF 211.275KB

RCLQRT-22V140-4616

 


Recall 573 Report – 4/14/22

RCLRPT-22V140-2372.PDF 218.195KB

RCLRPT-22V140-2372

 


Recall Quarterly Report #3, 2022-3

RCLQRT-22V140-0967.PDF 211.369KB

RCLQRT-22V140-0967

 


Recall Quarterly Report #4, 2022-4

RCLQRT-22V140-6789.PDF 211.485KB

RCLQRT-22V140-6789

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V140&docType=RCL

 


 

Reprogramming

Chrysler J2534 Application Overview

 

DRB III Emulator

Flash Availability - J2534/Pass Thru Device

Vehicle to Diagnostic Tool Reference Chart

 

Chrysler Recommended J2534 Devices

For Chrysler recommended J2534 device, see below table.

J2534 Device Firmware Version
CTC Vehicle Box * 1.9
UCAN 2 1.0
Blue Streak -2534 Global Programmer 2.10
Actia I+ME Passthru 2.07

* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).

 

Compatible J2534 Devices

Safety Recall Z20 - Electronic Stability Control - 2019-2022 Ram 2500/3500 Cab Chassis & 2021-2022 Dodge Durango | small light CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
Safety Recall Z20 - Electronic Stability Control - 2019-2022 Ram 2500/3500 Cab Chassis & 2021-2022 Dodge Durango | small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
Safety Recall Z20 - Electronic Stability Control - 2019-2022 Ram 2500/3500 Cab Chassis & 2021-2022 Dodge Durango | small light CarDAQ-Plus
Safety Recall Z20 - Electronic Stability Control - 2019-2022 Ram 2500/3500 Cab Chassis & 2021-2022 Dodge Durango | small light CarDAQ-M
Safety Recall Z20 - Electronic Stability Control - 2019-2022 Ram 2500/3500 Cab Chassis & 2021-2022 Dodge Durango | small light VSI J2534 ECU Reprogrammer
Safety Recall Z20 - Electronic Stability Control - 2019-2022 Ram 2500/3500 Cab Chassis & 2021-2022 Dodge Durango | small light

Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles

Safety Recall Z20 - Electronic Stability Control - 2019-2022 Ram 2500/3500 Cab Chassis & 2021-2022 Dodge Durango | small light

RAP2 OEM J2534 Remote Reprogramming Tool

Safety Recall Z20 - Electronic Stability Control - 2019-2022 Ram 2500/3500 Cab Chassis & 2021-2022 Dodge Durango | small light

BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI

Safety Recall Z20 - Electronic Stability Control - 2019-2022 Ram 2500/3500 Cab Chassis & 2021-2022 Dodge Durango | small light

Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909

Safety Recall Z20 - Electronic Stability Control - 2019-2022 Ram 2500/3500 Cab Chassis & 2021-2022 Dodge Durango | small light

GODIAG J2534

 


Click on the link below to:

Download J2534 Application

(Install the wiTECH 2.0 J2534 Application on your computer)

Download the Setup Utility

(Configure your microPod/MDP device)

Launch wiTECH 2.0

(Once subscription and users are assigned to a tool please follow this link to access wiTECH)

https://www.mopartsp.com/support

 


Chrysler J2534 Manual

wiTECH Software

www.techauthority.com

 


 

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Last update on 2024-02-17 / Affiliate links / Images from Amazon Product Advertising API

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