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NUMBER: 08-017-09
GROUP: Electrical
DATE: October 27, 2009
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 08-011-08, DATED MARCH 15, 2008, WHICH SHOULD BE REMOVED FROM YOUR FILES. THIS IS A COMPLETE REVISION AND NO ASTERISKS HAVE BEEN USED.
THE wiTECH DIAGNOSTIC APPLICATION IS THE PREFERRED METHOD FOR FLASHING ECUs.
HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW.
THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 10.01 OR HIGHER TO PERFORM THIS PROCEDURE.
StarMOBILE DESKTOP CLIENT or StarSCAN MAY ALSO BE USED TO PERFORM THIS PROCEDURE.
StarMOBILE STANDALONE IS NOT SUPPORTED AND StarSCAN IS NOT SUPPORTED FOR 2010 MODEL YEAR VEHICLES.
SUBJECT:
Flash: Power Sliding Door Module – Overly Sensitive Obstruction Detection
OVERVIEW:
This bulletin involves verifying there are no mechanical conditions that may lead to slow door operation, making mechanical corrections as necessary and Flash Reprogramming both Power Sliding Door Module’s (PSDM).
MODELS:
| 2008 – 2010 | (RT) | Caravan/Town & Country |
| 2008 – 2010 | (RT) | Chrysler Grand Voyager (International Markets) |
NOTE: This bulletin applies to models with Power Sliding Doors (Sales Code JRA/JRB) built prior to November 16, 2009 (MDH1116XX).
NOTE: If a power sliding door module is replaced for any reason, it is important to check the software level of the replaced module and flash update to the latest software level. Verify part numbers prior to and after update to assure update has successfully completed.
SYMPTOM/CONDITION:
Some customers may experience the power sliding door intermittently not fully closing when activated with either the key fob or switches located in the vehicle. The door will begin the closing process but then reverses at any point without any obvious obstruction or reason. The doors will close manually with no apparent problem.
If the door slows below a threshold during the power close sequence, the system may misinterpret this as an obstruction and reverse the doors direction to open. The detection threshold may be overly sensitive.
The new software will provide revised parameters for power sliding door obstruction detection but it is important to note the software cannot compensate for mechanical problems that can cause the door to slow during a power close sequence.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with TechCONNECT and the appropriate Diagnostic Procedures, verify all door systems are functioning as designed. If DTC’s are present, record them on the repair order and repair as necessary before proceeding further with this bulletin.
If the customer describes the Symptom/Condition or it can be reproduced, perform the Repair Procedure.
POWER SLIDING DOOR MECHANICAL CHECK:
NOTE: The door must be aligned and move freely / smoothly manually before proceeding with the Flash Update.
- Before performing the Flash Repair, mechanically check the door(s) to make sure they move smoothly on their tracks. Manually open and close the doors feeling for any binding or roughness. Make the following checks: a. Strikers are in Line.
- Lower hinge tensioner is in place and tight.
- Center hinge roller is aligned and not binding.
- No obstructions exist (examples – out of place weatherstrip, miss-routed or tight wireharness or any other condition that could cause the door to slow or bind during the power closing process).
- Check door fit, flushness, and gaps. These can contribute to obstruction sensitivity.
- Follow the procedures found in DealerCONNECT>TechCONNECT to make door adjustments as required.
NOTE: Use standard labor operations for any mechanical adjustments required.
FLASH REPAIR PROCEDURE:
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
- Reprogram the Power Sliding Door Modules (both sides) with the latest software. The flash process will update the right and left modules. After reprogramming, the following must be performed:
- Clear any DTC’s that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
| Labor Operation No: | Description | Amount |
|---|---|---|
| 18-19-31-16 | Flash Reprogram – Module, Power Sliding Door – Both (C) | 0.2 Hrs. |
| 18-00-00-WT | StarScan/Star Mobile (International) (C) | 0.2 Hrs. |
FAILURE CODE:
| ZZ | Service Action |
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Chrysler J2534 Application Overview
The Chrysler J2534 System is a combination of the J2534 Application (2010 and newer Model Year Support) and the Chrysler J2534 Flash Application (2009-1996 Model Year Support). J2534 aftermarket users are required and responsible for installing the J2534 device driver provided by the device manufacturer. If you need support installing the device driver software contact the device manufacturer. See the related article “Chrysler J2534 Manual” for additional information. Chrysler J2534 application provides below capabilities:
| New J2534 Application: | |
 | Application Usage and Support |
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| The Chrysler J2534 Flash Application: | |
 | Application Usage and Support |
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Chrysler Recommended J2534 Devices
For Chrysler recommended J2534 device, see below table.
J2534 Device  | Firmware Version |
| CTC Vehicle Box * | 1.9 |
| UCAN 2 | 1.0 |
| Blue Streak -2534 Global Programmer | 2.10 |
| Actia I+ME Passthru | 2.07 |
* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).
Chrysler J2534 System Support:
Support for Chrysler J2534 System is available on-line. For more information, please refer to Chrysler J2534 Manual and knowledge base website.
Chrysler J2534 System
PC Requirements for Chrysler J2434 System:
The Chrysler J2534 Application has been verified to work with the following operating systems using open platform PCs or laptops:
• Windows 7 (32-Bit & 64-Bit)
• Windows XP (32-Bit only)
Chrysler J2434 System Release Notes:
Please click here to view the Application Release Notes.
Chrysler J2434 System Download:
For Chrysler J2534 System support, please refer to “Chrysler J2534 Manual“. Get the J2534 system.
Chrysler ECU Flash Availability matrix:
Click Flash Availability–J2534 Application and Flash Availability–Chrysler Diagnostic Application.
Adaptor Requirements:
A harness adaptor is required to update certain vehicles. The following tables list which vehicles / modules require which adaptor. Adaptors can be purchased through the SPX Miller Special Tools program. See SPX Miller Special Tools program for details.
MLR-J2534-MMC required on:
| SBEC III | 1996 – 1997 | SEBRING / AVENGER (FJ) |
| ETAX III | 1996 – 1997 | SEBRING / AVENGER (FJ) |
| SBEC IIIA | 1997 – 1998 | SEBRING / AVENGER (FJ) |
| ETAX IIIA | 1997 – 1998 | SEBRING / AVENGER (FJ) |
| Powertrain | 2001 – 2201 | SEBRING / STRATUS COUPE (ST) |
MLR-J2534-TCM required on:
| ETAX IIIB | 2003 – 2004 | SEBRING / STRATUS SEDAN (JR) |
| ETAX IVA | 2005 – 2006 | LIBERTY (DIESEL) JEEP (KJ) |
Additional Information and Known Issues / Concerns:
If you are reprogramming the 5.9L diesel engine controller on the 1996-2008 Dodge RAM vehicle, it is necessary to also reprogram the VIN after the ECU has been flashed. To write the VIN to the ECU, you may use aftermarket software support, or use an OEM FCA US LLC scan tool (DRBIII or StarSCAN). For more information, see the FCA US LLC Scan Tool Lease Options section.
- 1996-2009 ALL PCMs
If you are REPLACING a PCM or ECM and the vehicle is equipped with a theft deterrent system (Sentry Key), it must be initialized to properly function with the Anti Theft module. You also need to reprogram the VIN when replacing a PCM or ECM. To write the VIN to the ECU and initialize the PCM to work with the theft deterrent system, you may use aftermarket software support, or use an OEM FCA US LLC scan tool (DRBIII or StarSCAN). For more information, see the FCA US LLC Scan Tool Lease Options section.
FCA US LLC Scan Tool Lease Options:
- For 2009 model year vehicles and prior, it may be necessary to use either a DRBIII or a StarSCAN to perform function required after ECU replacement. To lease the DRBIII call 1-586-532-8400 or click here.
- Beginning with 2010 MY, function required to replace an ECU will be supported via the J2534 application.
