Flash: Instrument Panel Cluster Does Not Show The Letter L

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NUMBER: 08-005-15
GROUP: Electrical
DATE: January 15, 2015

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 15-004. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN’s HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.

HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW.

THE wiTECH SOFTWARE LEVEL MUST BE AT 15.02 OR HIGHER TO PERFORM THIS PROCEDURE.

SUBJECT:

Flash: Instrument Panel Cluster Does Not Show The Letter L

OVERVIEW:

This bulletin involves selectively erasing and reprogramming the Instrument Panel Cluster (IPC) with new software.

MODELS:

2015

(MK)

Jeep Compass/Patriot (International Markets Only )

NOTE: This bulletin applies to vehicles equipped with a 2.0L I4 DOHC 16V Dual VVT engine (sales code ECN) with Continuously Variable Transaxle II (sales code DAV) built between August 18, 2014 (MDH 0818XX) and November 24, 2014 (MDH 1124XX).

SYMPTOM/CONDITION:

A small number of customers may see a number “1” instead of the letter “L” for the shifter position when the vehicle is in low gear.

DIAGNOSIS:

Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all engine systems are functioning as designed. If DTCs or symptom conditions, other than the ones listed above are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin.

If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition or if the technician finds the DTC, perform the Repair Procedure.

REPAIR PROCEDURE:

NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow the charging voltage to climb above 13.5 volts during the flash process.

NOTE: If this flash process is interrupted/aborted, the flash should be restarted.

Reprogram the IPC with the latest software. Detailed instructions for flashing control modules using the wiTECH Diagnostic Application are available by selecting the “HELP” tab on the upper portion of the wiTECH window, then “HELP CONTENTS.” This will open the Welcome to wiTECH Help screen where help topics can be selected.

NOTE: After IPC reprogramming, the following must be performed:

Clear any DTCs that may have been set in all modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them.

POLICY:

Reimbursable within the provisions of the warranty.

TIME ALLOWANCE:

Labor Operation No:	Description	Skill Category	Amount
18-19-45-9H	Module, Cabin Compartment Node (CCN) – Reprogram (0 – Low Skilled)	6 – ELECTRICAL AND BODY SYSTEMS	0.3 Hrs.

NOTE: The expected completion time for the flash download portion of this procedure is approximately 6 minutes. Actual flash download times may be effected by vehicle connection and network capabilities.

FAILURE CODE: