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A malfunctioning TPMS light will not notify an owner of an improperly inflated tire. An improperly inflated tire may experience a complete loss of tire pressure, increasing the risk of a vehicle crash.
Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 138, “Tire pressure monitoring systems.”
The recall began on January 27, 2015.
Owners may contact Chrysler customer service at 1-800-853-1403.
Chrysler’s number for this recall is P76.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Dealer Service Instructions for:
Safety Recall P76 / NHTSA 14V-800 Reconfigure Body Control Module
NOTE: This recall applies only to the above vehicles equipped with Aero Package (sales code AYS), Premium Instrument Cluster (sales code JAJ), and Tire Pressure Monitoring warning (sales code LAB) built from June 05, 2014 through October 28, 2014 (MDH 060503 through 102811).
|IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement toapply to used vehicle inventory and should perform this recall on vehicles in forservice. Involved vehicles can be determined by using the VIP inquiry process.
The Body Control Module (BCM) on about 940 of the above vehicles was configured with a low line Tire Pressure Monitor System (TPMS). The involved vehicles are equipped with a premium instrument cluster which requires the BCM to be configured with a high line TPMS. The low line TPMS telltale, when combined with a premium instrument cluster, will not illuminate the warning lamp when the tire pressure is low and will not provide a warning to the customer. This is a noncompliance to Federal Motor Vehicle Safety Standard No. 138 – Tire Pressure Monitoring Systems (TPMS).
Incorrect tire pressure monitoring could cause the vehicle operator to drive the vehicle without knowing of a low tire pressure condition. Driving a vehicle with a low tire pressure condition could cause tire failure and/or a crash without warning.
No parts are required to perform this service procedure.
The following special tools are required to perform this repair:
|wiTECH VCI Pod Kit
NOTE: The wiTECH scan tool must be used to perform this recall. This procedure must be performed with software release level 15.02 or higher.
- Open the hood. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts. Set the battery charger timer (if so equipped) to continuous charge.
NOTE: Use an accurate stand-alone voltmeter. The battery charger voltmeter may not be sufficiently accurate. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.
- Connect the wiTECH VCI pod or micro pod to the vehicle data link connector located under the steering column.
- Place the ignition in the “RUN” position.
- Open the wiTECH Diagnostic application.
- Starting at the “Select Tool” screen, select the row/tool for the wiPOD device you are using.
- Enter your “User id” and “Password”, then select “OK”.
- Select the “Next” tab at the bottom of the screen.
- From the “Vehicle View” screen, select the “Vehicle Preparations” tab.
- Highlight the “Restore BCM Proxi Configuration” row and select the green arrow.
- Follow the wiTECH screen prompts.
- Perform the “Proxi Configuration Alignment” procedure.
- Follow the wiTECH screen prompts.
- Return to the “Vehicle View”
- From the “All DTC’s” tab, select the “Clear Stored DTC’s”
- Select “OK” from the pop-up text box.
NOTE: Any active Diagnostic Trouble Codes (DTC’s) may require an additional key cycle from “ON” to “OFF” to change DTC status from “active” to “stored”.
- Turn the ignition to the “OFF” position, remove the wiPOD and battery charger from the vehicle and then close the hood.
- Return the vehicle to the customer.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims submitted will be used by Chrysler to record recall service completions and provide dealer payments.
Use the following labor operation number and time allowance:
|Reconfigure Body Control Module
Add the cost of the recall parts package plus applicable dealer allowance to your claim.
NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached.
Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.
Dealers are encouraged to consider alternative scheduling and servicing approaches for this recall. This repair does not require hoists or other full service facility special equipment and is a Chrysler Mobile Service approved repair.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner’s name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the “Service” tab and then click on “Global Recall System.” Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services / Field Operations
Chrysler Group LLC
RECONFIGURE BODY CONTROL MODULE
IMPORTANT SAFETY RECALL
P76 / NHTSA 14V-800
This notice applies to your vehicle (VIN: xxxxxxxxxxxxxxxxx).
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
|The problem is…
|The Body Control Module (BCM) on your vehicle was configured with a low line Tire Pressure Monitor System (TPMS). The involved vehicles are equipped with a premium instrument cluster which requires the BCM to be configured with a high line TPMS. The low line TPMS telltale, when combined with a premium instrument cluster, will not illuminate the warning lamp when the tire pressure is low and will not provide a warning to the customer. Incorrect tire pressure monitoring could cause the vehicle operator to drive the vehicle without knowing of a low tire pressure condition. Driving a vehicle with a low tire pressure condition could cause tire failure and/or a crash without warning.
|What your dealer will do…
|Chrysler will repair your vehicle free of charge (parts and labor). To do this, your dealer will reconfigure the Body Control Module. The work will take about ½ hour to complete. However, additional time may be necessary depending on service schedules.
|What you must do to ensure your safety…
|Simply contact your Chrysler, Jeep, Dodge or RAM dealer right away to schedule a service appointment. Please bring this letter with you to your dealer.
|If you need help…
|If you have questions or concerns which your dealer is unable to resolve, please contact the Chrysler Group Recall Assistance Center at 1-800-853-1403.
Please help us update our records by filling out the attached prepaid postcard if any of the conditions listed on the card apply to you or your vehicle. You may also update this information on the web at
If you have already experienced this condition and have paid to have it repaired, please send your original receipts and/or other adequate proof of payment to the following address for reimbursement: Chrysler Customer Assistance, P.O. Box 21-8007, Auburn Hills, MI 48321-8007, Attention: Reimbursement. Once we receive and verify the required documents, reimbursement will be sent to you within 60 days.
If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to https://www.safercar.gov.
We’re sorry for any inconvenience, but we are sincerely concerned about your safety. Thank you for your attention to this important matter.
Customer Services / Field Operations
Chrysler Group LLC
Note to lessors receiving this recall: Federal regulation requires that you forward this recall notice to the lessee within 10 days.