49A – Electrical Short in Power Liftgate Module – 2014-2016 Jeep Cherokee

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-338 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Chrysler (FCA US, LLC) Submission Date : MAY 11, 2023 NHTSA Recall No. : 23V-338 Manufacturer Recall No. : 49A Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 132,099 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2014-2016 Jeep Cherokee Vehicle Type : Body Style : SUV Power Train : NR Descriptive Information : Some 2014-2016 MY Jeep Cherokee vehicles equipped with a powered lift gate module (“PLGM”) are failing due to an electrical short after FCA US LLC (“FCA US”) Recall ID R27 (NHTSA Recall ID 15V-393) or FCA US Recall ID R67 (NHTSA Recall ID 15V-826) remedial actions are performed. The suspect period began on February 27, 2013, when vehicles were built with a PLGM located in a spot vulnerable to water intrusion, and ended on September 9, 2015, when the PLGM was made more robust to water intrusion. Vehicle production records were used to determine the suspect period. Similar vehicles not included in this recall were built before or after the suspect period, or were built without a power lift gate. Production Dates : FEB 27, 2013 – SEP 09, 2015 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : An electrical short in the power lift gate module may lead to a vehicle fire with the ignition on or off. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. Description of the Cause : NR Part 573 Safety Recall Report 23V-338 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : Customers may experience an inoperable power lift gate. Involved Components : Component Name 1 : Lift Gate Module Component Description : Lift Gate Module Component Part Number : 68146143AA / 68146143AB / 68146143AC / 68146143AD Supplier Identification : Component Manufacturer Name : FLEXTRONICS INTERNATIONAL LTD Address : 27755 Stansbury Road Farmington Hills Michigan 48334 Country : United States Chronology : • On January 5, 2022, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation as a result of an increasing trend in cargo compartment fires in 2014-2015 MY Jeep Cherokee vehicles. • From January 2022, through April 2023, FCA US TSRC analyzed fire patterns, witness statements, vehicle histories, met with engineering to understand the PLGM and change history, reviewed supplier data, and reviewed exemplar vehicles. • As of April 27, 2023, FCA US has identified 50 customer assistance records, 23 warranty claims, and 21 field reports potentially related to this issue for all markets with dates of receipt ranging from July 26, 2017, through January 31, 2023. • As of April 27, 2023, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets. • On May 4, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. Part 573 Safety Recall Report 23V-338 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles. The remedy is currently under development. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : The remedy is currently under development. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **05/11/2023: FCA US will notify dealers and begin notifying owners on or about 06/30/2023. Planned Dealer Notification Date : JUN 30, 2023 – JUN 30, 2023 Planned Owner Notification Date : JUN 30, 2023 – JUN 30, 2023 * NR – Not Reported

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05/18/2023 _____________________________________________________________________ New Safety Recall Advanced Communication – 49A FCA US LLC (FCA US) has announced a safety recall on certain 2014 through 2016 Model Year (KL) Jeep® Cherokee vehicles equipped with a Power Liftgate (sales code JRC). VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles. Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission. REASON FOR THIS SAFETY RECALL Some of the above vehicles equipped with a powered lift gate module (“PLGM”) are failing due to an electrical short after FCA US LLC (“FCA US”) Recall ID R27 (NHTSA Recall ID 15V-393) or FCA US Recall ID R67 (NHTSA Recall ID 15V-826) remedial actions are performed. An electrical short in the power lift gate module may lead to a vehicle fire with the ignition on or off. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. SERVICE ACTION FCA US will conduct a voluntary safety recall on all affected vehicles. The remedy is currently under development. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 2nd Quarter of 2023. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles. Customer Services Field Operations FCA US LLC IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Involved vehicles can be determined by using the VIP inquiry process.

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05/12/2023 _____________________________________________________________________ New Safety Recall Advanced Communication – 49A FCA US LLC (FCA US) has announced a safety recall on certain 2014 through 2016 Model Year (KL) Jeep® Cherokee vehicles equipped with a Power Liftgate (sales code JRC). REASON FOR THIS SAFETY RECALL Some of the above vehicles equpped with a powered lift gate module (“PLGM”) are failing due to an electrical short after FCA US LLC (“FCA US”) Recall ID R27 (NHTSA Recall ID 15V-393) or FCA US Recall ID R67 (NHTSA Recall ID 15V-826) remedial actions are performed. An electrical short in the power lift gate module may lead to a vehicle fire with the ignition on or off. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. SERVICE ACTION FCA US will conduct a voluntary safety recall on all affected vehicles. The remedy is currently under development. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 2nd Quarter of 2023. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles. Customer Services Field Operations FCA US LLC

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