64A – Rear Coil Spring Detachment – 2022-2023 Jeep Grand Cherokee & 2021-2023 Grand Cherokee L

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June 8, 2023 NHTSA CAMPAIGN NUMBER: 23V413000

Incorrectly Installed Rear Coil Springs

Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

 

NHTSA Campaign Number: 23V413

Manufacturer Chrysler (FCA US, LLC)

Components SUSPENSION

Potential Number of Units Affected 331,401

 

Summary

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

 

Remedy

Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 64A.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


SAFETY RECALL

NORTH AMERICA

Rear Coil Spring

 

Reference: 64A / NHTSA 23V-413

 

Remedy available for

2021 – 2023 Grand Cherokee / Grand

Cherokee L

Template Version 1.0

Revision Edition Detail
1 June 2023 Update to LOP Descriptions. Updated NOTEs in Step 1. Updates to Figure 1. Updates to Steps 2 and 4.

 

SYMPTOM DESCRIPTION

The rear coil spring on about 347,500 of the above vehicles may have been built with an incorrectly installed rear coil spring which may detach from the vehicle while driving.

Rear coil springs that detach from the vehicle while driving may result in a hazard to operators and occupants of other vehicles which can cause such vehicles to crash without prior warning and/or may result in injury to vulnerable road users.

 

SCOPE

This recall applies only to the above vehicles with coil spring rear suspension, and not equipped with air spring suspension (sales code SER).

NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.

IMPORTANT:  Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these vehicles before retail delivery.  Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service.  Involved vehicles can be determined by using the VIP inquiry process.

 

REPAIR TO BE PERFORMED

Inspect the rear coil springs for proper orientation to the bottom isolators.

Inspect the upper isolators for proper installation to the body.

If either end of either spring fails the inspection, lower the rear suspension on that side of the vehicle (one side at a time if both sides need repair), remove and replace the lower isolator(s), and reinstall the spring(s) and its isolators in the proper orientation.

 

PARTS INFORMATION

Any required part(s) will be determined by performing an inspection. Do NOT order all the parts on this list in advance of inspection as not everything on the list is required for every vehicle. Vehicles that pass inspection require NO parts.

 

Part No. Qty.  Part Name
68375897AA 1 per side (as needed) Spring Isolator, Upper
68375896AC 1 per side (as needed) Spring Isolator, Lower
06513758AA 2 per side (as needed) Cradle Bolt, Two Ended
06511689AA 1 per side (as needed) Nut, Shock Absorber Clevis

 

PARTS RETURN

No parts return required for this campaign.

 

SPECIAL TOOLS

No special tools are required for this campaign.

 

OWNER NOTIFICATION / SERVICE SCHEDULING

All involved vehicle owners known to FCA are being notified of the service requirement by first class mail.  They are requested to schedule appointments for this service with their dealers.  A generic copy of the owner letter is attached.

 

ADDITIONAL INFORMATION

If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.

Customer Services / Field Operations FCA US LLC.

 

SERVICE PROCEDURE

 

  1. Raise and support the vehicle (Refer to 04 – Vehicle Quick Reference/Hoisting/Standard Procedure).

 

NOTE: If the spring stop is slightly deformed, measure the area of the smallest gap.

NOTE: Neither the coil spring end nor the isolator spring stop are machined surfaces. If the ends of these surfaces are not parallel to each other, measure the area of the smallest gap. See A-B measurement in Figure 1.

NOTE: In the following step, you will need to measure for a 10mm or less gap at the end of the coil spring. Use a stack of feeler gauges, toolmakers calipers and dividers, the square end of a 3/8” extension, or any tool that measures 10mm and will reach into the space to be measured.

 

  1. Inspect for the following:
  • Gap from the end of coil to isolator spring stop (Figure 1)

Pass: 10mm or less gap

Fail: greater than 10mm

  • Coil not sitting on top of the center pilot of the isolator (Figure 2)

 

  1. Verify that the upper spring isolator is seated flush to the body on the welded pilot on the body (Figures 3 and 4).

  1. Did the vehicle pass both inspections (Steps 2 and 3)?
    • YES – No further work is required. Lower the vehicle and return it to the customer.
    • NO – Proceed to Step 5.

 

NOTE: If both sides need repair, lower one side of the rear suspension at a time.

 

  1. Remove both rear wheels.

 

  1. Lower the exhaust system at its rear hangers at the rear of the vehicle to create clearance to lower the rear suspension crossmember. Support the system with a jack stand or strap (Figure 5).

 

  1. On L models with 3 row seating, the exhaust hangers can be accessed by removing the bottom of the wheel well liner and rolling it up out of the way (Figure 6).

 

  1. Remove the nut holding the brake pipe bracket to the body (Figure 7).

 

  1. Place a jack under the compression link (8) at the shock absorber end (Figure 8).

 

  1. Remove the lower shock absorber clevis nut and bolt, then lower the jack under the compression link (Figure 9).

 

  1. Remove the bolt (2) and nut (3) and remove the rear crossmember rear support bracket (1) (Figure 10).

 

  1. Remove the bolt (2) and nut (1) and remove the rear crossmember front support bracket (3) (Figure 11).

 

  1. Remove the ride height sensor cable fastener (clip) at the body (if equipped) (Figure 12).

  1. Using a suitable marking device, mark the position of the crossmember on the rear frame rails.

 

  1. Support the crossmember at the center with a suitable lifting device and remove the front and rear bolts from one side. (Figure 13).

 

NOTE: A second technician will be required to work the lifting device and control the rear spring during removal, and keep it properly aligned during installation.

 

  1. Lower the rear suspension crossmember enough to remove the rear coil spring.

 

  1. Remove the lower isolator by prying it from the compression link. Clean the compression link surface under the lower isolator. Install a new lower spring isolator to the compression link. If the upper isolator was not positioned to the body correctly, it should also be replaced. Otherwise, reuse the upper isolator.

 

  1. As you begin reinstalling the coil spring, starting with the upper isolator on the coil spring, ensure that the coil spring is flush against the stop in the upper isolator (rotate the isolator).

 

  1. Install the spring, and assure the following:
  • The upper isolator is located properly to the pilot on the body
  • The bottom coil spring end is located, and remains in contact with the stop in the lower isolator (rotate the spring)
  • The bottom of the coil spring is not riding on top of the lower isolator pilot

 

NOTE: The new rear suspension crossmember bolts may have a larger head than those removed, requiring a larger socket than used during removal.

 

  1. Raise the rear suspension crossmember, aligning the reference marks made previously. Install the NEW front and rear bolts, and tighten to 180 N·m (133 ft. lbs.) (Figure 13).

 

  1. Perform the inspections in Steps 1-3 and verify that the vehicle now meets specifications. If it does not, repeat steps 15-20.

 

  1. Install the rear crossmember front support bracket (3), bolt (2) and nut (1) and tighten to 20 N·m (15 ft. lbs.) (Figure 11).

 

  1. Install the rear crossmember rear support bracket (1), bolt (2) and nut (3) and tighten to 20 N·m (15 ft. lbs.) (Figure 10).

 

NOTE: The shock clevis fastener must be torqued with the vehicle at normal ride height.

 

  1. Install the lower shock absorber clevis to the compression link. Install the clevis bolt and NEW nut and tighten the nut to 50 + 178° Nm (37 + 178° Ft. Lbs.) (Figure 9).

 

  1. Install the nut holding the brake pipe bracket to the body tighten to 7 N·m (62 in. lbs.) (Figure 7).

 

  1. Install the ride height sensor cable fastener (clip) to the body (if equipped) (Figure 12).

 

  1. If needed, repeat steps 6-26 for the other side of the vehicle.

 

  1. Raise the exhaust system at the rear of the vehicle and reattach it. On L models, resecure the wheel well liner, tightening the fasteners securely.

 

  1. Perform a four-wheel alignment.

 

  1. Return the vehicle to the owner.

 


Chronology :

  • On March 3, 2023, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation as a result of a report on a 2023 MY Jeep Grand Cherokee alleging a rear coil spring falling off while driving.
  • From March 3, 2023, through May 17, 2023, FCA US TSRC reviewed claims of rear coil springs falling off vehicles, met with engineering and vehicle manufacturing to understand the part design, assembly process, and review part and vehicle measurement data.
  • As of May 25, 2023, FCA US is aware of two customer assistance records, 17 warranty claims, and two field reports potentially related to this issue for all markets with dates of receipt ranging from April 5, 2022, through May 4, 2023.
  • As of May 25, 2023, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets.
  • On June 1, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

 


3 Affected Products

Vehicle

MAKE MODEL YEAR
JEEP GRAND CHEROKEE 2021-2023

 


7 Associated Documents

Defect Notice 573 Report

RCLRPT-23V413-6565.PDF 215.614KB

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Recall Acknowledgement

RCAK-23V413-2769.pdf 645.262KB

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Miscellaneous Document – REAR COIL SPRING PART NUMBERS BY MODEL / MODEL YEAR

RMISC-23V413-8136.pdf 100.384KB

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Manufacturer Notices(to Dealers,etc) – NSRAC re New Safety Recall Advanced Communication – 64A

RCMN-23V413-9675.pdf 50.001KB

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Remedy Instructions and TSB

RCRIT-23V413-4349.pdf 980.229KB

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Remedy Instructions and TSB

RCRIT-23V413-4392.pdf 638.775KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-23V413-7691.pdf 174.537KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V413&docType=RCL

 


 

SaleBestseller No. 1
A-Premium 2PCS Front Suspension Coil Spring Set Compatible with Jeep Grand Cherokee 1999 2000 2001 2002 2003 2004, Replace# 52088262KE, 52088263KF
  • [Vehicle Fitment]: Compatible with Jeep Grand Cherokee 1999-2003 4WD, Grand Cherokee 1999-2004 RWD, Grand Cherokee 1999-2004 AWD, Grand Cherokee 2001-2001 AWD (4.0L L6 242cid)
  • [Position]: Front Left and Right, Driver and Passenger Side
  • [Reference Number]: 80974, SMS80874, RA1026, 52088262KE, 52088263KF, 52088264KG, 52088262, 52088263, 52088264
  • [Function]: Ensure optimal road holding in all driving situations and under varying loading conditions.
  • [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted coil spring kit. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
Bestseller No. 2
A-Premium 2Pcs Front Suspension Coil Spring Set Compatible with Jeep Wrangler 2007-2017 3.6L 3.8L, Driver and Passenger Side, Replace# 52126315AC
  • [Vehicle Fitment-1]: Compatible with Jeep Wrangler Unlimited/Unlimited Mountain 2012 V6 3.6L, Wrangler Unlimited 70th Anniversary 2011 V6 3.8L, Wrangler Unlimited 75th Anniversary/Unlimited Black Bear 2016 V6 3.6L, Wrangler Unlimited Altitude 2012 V6 3.6L, Wrangler Unlimited Hard Rock 2015 V6 3.6L, Wrangler Unlimited Mountain 2010 V6 3.8L, Wrangler Unlimited Rubicon 2012-2017 V6 3.6L, Wrangler Unlimited Rubicon 2007-2011 V6 3.8L, Wrangler Unlimited Altitude 2015 V6 3.6L
  • [Vehicle Fitment-2]: Compatible with Jeep Wrangler Unlimited Sahara 2012-2017 V6 3.6L, Wrangler Unlimited Sahara 2011 V6 3.8L, Wrangler Unlimited Sahara 2007-2010 V6 3.8L, Wrangler Unlimited Smoky Mountain 2017 V6 3.6L, Wrangler Unlimited Sport 2012-2015/2017 V6 3.6L, Wrangler Unlimited Sport 2010-2011 V6 3.8L, Wrangler Unlimited Sport S 2016 V6 3.6L, Wrangler Unlimited Willys Wheeler 2014 V6 3.6L, Wrangler Unlimited Winter Edition 2017 V6 3.6L, Wrangler Unlimited X 2007-2011 V6 3.8L
  • [Installation Position]: Front Left and Right (Driver and Passenger Side)
  • [Reference Number]: 81220, 52126315AC, 52126316AC, 52126317AC, 52126318AC
  • [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted coil spring kit. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
Bestseller No. 3
A-Premium 2PCS Rear Suspension Coil Spring Set Compatible with Jeep Grand Cherokee 1999 2000 2001 2002 2003 2004, 4WD, RWD, Replace# 80871
  • [Vehicle Fitment]: Compatible with Jeep Grand Cherokee 2002-2003 AWD, Grand Cherokee 2001-2001 AWD (4.0L L6 242cid), Grand Cherokee 1999-2004, Grand Cherokee 2001-2003 4WD, Grand Cherokee 2001-2003 RWD
  • [Position]: Rear Left and Right, Driver and Passenger Side
  • [Reference Number]: 80871, SMS80871, 52088404KY, 52088550KX, 52089500AAKZ, 52088404, 52088550, 52089500AA
  • [Function]: Ensure optimal road holding in all driving situations and under varying loading conditions
  • [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted coil spring kit. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
Bestseller No. 4
A-Premium 2Pcs Rear Suspension Coil Spring Set Compatible with Jeep Wrangler 1997-2006, TJ 1997-2005, 2.4L 2.5L 4.0L, Driver and Passenger Side, Replace# 3229
  • [Vehicle Fitment-1]: Compatible with Jeep Wrangler 2004-2004 Sport L6 4.0L Manual, Wrangler 2005-2006 Sport, Wrangler 1997-2002 Sahara L6 4.0L, Wrangler 2003-2003 Sahara L6 4.0L Automatic, Wrangler 2004-2004 Sahara L6 4.0L Manual, Wrangler 1997-2002 SE L4 2.5L, Wrangler 2003-2004 SE L4 2.4L, Wrangler 2002-2006 X, Wrangler 1997-2001 Sport L6 4.0L
  • [Vehicle Fitment-2]: Compatible with Jeep TJ 1997-2002 Sahara L6 4.0L, TJ 2003-2003 Sahara L6 4.0L Automatic, TJ 2004-2004 Sahara L6 4.0L Manual, TJ 1997-2001 Sport L6 4.0L, TJ 1997-2002 L4 2.5L, TJ 2003-2003 L4 2.4L, TJ 2004-2004 Sport L6 4.0L Manual, TJ 2005-2005 Sport L6 4.0L
  • [Installation Position]: Rear Left and Right (Driver and Passenger Sides)
  • [Reference Number]: 3229, 52089103, 52089104
  • [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted coil spring kit. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
Bestseller No. 5
A-Premium 2PCS Front Suspension Coil Spring Set Compatible with Jeep Wrangler 2000-2006 L6 4.0L, TJ 2000-2005 L6 4.0L, Replace# 52060130AA, 52088126
  • [Vehicle Fitment-1]: Compatible with Jeep Wrangler Rubicon 2003-2004, Wrangler Rubicon 2005-2006 Automatic, Wrangler Sahara L6 4.0L 2000-2004, Wrangler Sport L6 4.0L 2000-2000 Manual, Wrangler Sport L6 4.0L 2001-2004, Wrangler Unlimited 2004-2004 Automatic, Wrangler Unlimited 2005-2006, Wrangler Unlimited Rubicon 2005-2006, Wrangler X 2002-2004, Wrangler X 2005-2006 Automatic --- with Air Conditioning
  • [Vehicle Fitment-2]: Compatible with Jeep TJ Rubicon L6 4.0L 2003-2004, TJ Rubicon L6 4.0L Automatic 2005-2005, TJ Sahara L6 4.0L 2000-2004, TJ Sport L6 4.0L Manual 2000-2000, TJ Sport L6 4.0L 2001-2004 --- with Air Conditioning
  • [Position]: Front Left and Right, Driver and Passenger Side
  • [Reference Number]: 3226, 52060130AA, 52088126, 52088126AB, 52088127AB, 52088129AB
  • [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted coil spring kit. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
Bestseller No. 6
Rubicon Express 3.5-4.5" Lift Rear Coil Springs - RE1365"
  • Product Type: AUTO_PART
  • International products have separate terms, are sold from abroad and may differ from local products, including fit, age ratings, and language of product, labeling or instructions
  • : Yes
  • Warranty: Yes
SaleBestseller No. 7
Superlift Front Coil Springs for Jeep Cherokee/Comanchee | Replacement for 3" Lift | 126 | Fits 1984-2001 Jeep Cherokee XJ/Comanchee MJ with 3" Lift
  • FITMENT | Fits 1984-2001 Jeep Cherokee XJ / Comanchee MJ with 3" Lift
  • Vehicles with 2.5" of lift
  • Provides exceptional ride quality and consistent ride height
  • Made in the USA
Bestseller No. 8
A-Premium 2Pcs Front Left and Right Suspension Coil Spring Set Compatible with Jeep Cherokee 1984-1996, Comanche 1986-1992, Grand Cherokee 1993-1998, Wagoneer 1984-1987
  • [Vehicle Fitment]: Compatible with Jeep Cherokee 1984-1996 (Heavy Duty), Comanche 1986-1992, Grand Cherokee 1993-1998, Wagoneer 1984-1987 (Heavy Duty)
  • [Installation Position]: Front Left and Right, Driver and Passenger Side
  • [Reference Number]: CC782
  • [Directly Fit]: This Coil Spring Set is made to the original equipment dimensions for dependable fit and performance, ensuring optimal road holding in all driving situations and under varying loading conditions
  • [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted coil spring kit. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
Bestseller No. 9
A-Premium 2Pcs Front Suspension Coil Spring Set Compatible with Jeep Wrangler 1997-2006, TJ 1997-2005, 2.4L 2.5L 4.0L, Driver and Passenger Side, Replace# 52088126AB
  • [Vehicle Fitment]: Compatible with Jeep Wrangler 2003-2004 L4 2.4L, Wrangler 2000-2002 L4 2.5L, Wrangler 1997-2000/2005-2006 L6 4.0L, TJ 2003 L4 2.4L, TJ 2000-2002 L4 2.5L, TJ 1997-2000/2005 L6 4.0L
  • [Important Note]: Constant Rate Spring; It fits the model with Air Conditioning
  • [Installation Position]: Front Left and Right (Driver and Passenger Side)
  • [Reference Number]: 3224, 52088126, 52088126AB, 52088127AB, 52088128AB
  • [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted coil spring kit. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
Bestseller No. 10
MOOG 80974 Coil Spring Set for Jeep Grand Cherokee

Last update on 2024-04-13 / Affiliate links / Images from Amazon Product Advertising API

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