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June 8, 2023 NHTSA CAMPAIGN NUMBER: 23V411000
Crankshaft Position Sensor Failure
An engine stall can increase the risk of a crash.
NHTSA Campaign Number: 23V411
Manufacturer Chrysler (FCA US, LLC)
Components ENGINE AND ENGINE COOLING
Potential Number of Units Affected 80,629
Summary
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Remedy
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Owner notification letters are expected to be mailed July 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 66A. This recall is an expansion of recall 20V-475.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
New Safety Recall Advanced Communication – 66A
FCA US LLC (FCA US) has announced a safety recall on certain 2014-2019 MY Ram 1500 and 2014-2020 MY Jeep Grand Cherokee vehicles equipped with a 3.0L diesel engine.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with engines that may have the magnetic signal material delaminate from the body of the tone wheel.
The magnetic material attached to the reluctor wheel provides a signal to the crankshaft position sensor. If this signal material is lost, the engine loses its ability to synchronize injector pulses and cam timing. This loss of crankshaft position can result in an engine stall, as well as loss of the ability to restart the engine. A loss of motive power can cause a vehicle crash without prior warning.
SERVICE ACTION
FCA US will conduct a voluntary safety recall on all affected vehicles to update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that crankshaft position signal is lost. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 3rd Quarter of 2023.
Chronology :
- On May 9, 2023, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation into 2014-2019 MY Ram 1500 and 2014-2020 MY Jeep Grand Cherokee vehicles built with 3.0L Diesel engines with tone (“reluctor”) wheels that have insufficient bond between the magnetic coating and the tone wheel body.
- During May 2023, FCA US TSRC conducted an analysis of stall patterns and vehicle history and determined that the affected vehicles were equipped with the Gen II 3.0L Diesel engine and the crankshaft tone wheel was the origin of the stalls.
- As of June 1, 2023, FCA US is aware of 10 customer assistance records, 611 warranty claims, and three field reports potentially related to this issue for all markets with dates of receipt ranging from September 29, 2015, through May 23, 2023.
- As of June 1, 2023, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets.
- On June 1, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.
13 Affected Products
Vehicles
MAKE | MODEL | YEAR |
JEEP | GRAND CHEROKEE | 2014-2020 |
RAM | 1500 | 2014-2019 |
4 Associated Documents
Defect Notice 573 Report
RCLRPT-23V411-5713.PDF 215.759KB
Manufacturer Notices(to Dealers,etc) – NSRAC re New Safety Recall Advanced Communication – 66A
Recall Acknowledgement
RCAK-23V411-7147.pdf 645.142KB
Manufacturer Notices(to Dealers,etc) – NSRAC re New Safety Recall Advanced Communication – 66A
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V411&docType=RCL
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06/09/2023 _____________________________________________________________________ New Safety Recall Advanced Communication – 66A FCA US LLC (FCA US) has announced a safety recall on certain 2014-2019 MY Ram 1500 and 2014-2020 MY Jeep Grand Cherokee vehicles equipped with a 3.0L diesel engine. REASON FOR THIS SAFETY RECALL Some of the above vehicles may have been built with engines that may have the magnetic signal material delaminate from the body of the tone wheel. The magnetic material attached to the reluctor wheel provides a signal to the crankshaft position sensor. If this signal material is lost, the engine loses its ability to synchronize injector pulses and cam timing. This loss of crankshaft position can result in an engine stall, as well as loss of the ability to restart the engine. A loss of motive power can cause a vehicle crash without prior warning. SERVICE ACTION FCA US will conduct a voluntary safety recall on all affected vehicles to update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that crankshaft position signal is lost. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 3rd Quarter of 2023. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles. Customer Services Field Operations FCA US LLC
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-411 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Chrysler (FCA US, LLC) Submission Date : JUN 08, 2023 NHTSA Recall No. : 23V-411 Manufacturer Recall No. : 66A Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 80,629 Estimated percentage with defect : 2 % Vehicle Information : Vehicle 1 : 2014-2019 Ram 1500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2014-2019 MY Ram 1500 vehicles built with 3.0L Diesel engines may have the magnetic signal material delaminate from the body of the tone wheel. The suspect period began on June 12, 2013, when 3.0L Diesel engines with suspect tone wheels were introduced in vehicle production, through December 13, 2019, when suspect engine stock was depleted in vehicle production. The vehicle population was determined by engine and vehicle assembly traceability records. Similar vehicles not included in this recall do not have suspect magnetic tone wheels on 3.0L Diesel engines, were included in FCA US LLC (“FCA US”) Recall ID W58 (NHTSA Recall ID 20V-475), or were built with other engines that do not have magnetic tone wheels. The total affected vehicles for this model is 58,393. Production Dates : JUN 12, 2013 – DEC 13, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-411 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2014-2020 Jeep Grand Cherokee Vehicle Type : Body Style : SUV Power Train : NR Descriptive Information : Some 2014-2020 MY Jeep Grand Cherokee vehicles built with 3.0L Diesel engines may have the magnetic signal material delaminate from the body of the tone wheel. The suspect period began on December 19, 2012, when 3.0L Diesel engines with suspect tone wheels were introduced in vehicle production, through October 13, 2019, when suspect engine stock was depleted in vehicle production. The vehicle population was determined by engine and vehicle assembly traceability records. Similar vehicles not included in this recall do not have suspect magnetic tone wheels on 3.0L Diesel engines, were included in FCA US Recall ID W58 (NHTSA Recall ID 20V-475), or were built with other engines that do not have magnetic tone wheels. The total affected vehicles for this model is 22,236. Production Dates : DEC 19, 2012 – OCT 13, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The magnetic material attached to the reluctor wheel provides a signal to the crankshaft position sensor. If this signal material is lost, the engine loses its ability to synchronize injector pulses and cam timing. This loss of crankshaft position can result in an engine stall, as well as loss of the ability to restart the engine. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A loss of motive power can cause a vehicle crash without prior warning. Description of the Cause : NR Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Reluctor Wheel Component Description : Crankshaft Component Part Number : 68493358AA Part 573 Safety Recall Report 23V-411 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Hutchinson Address : 1 Route d’Avire Segre-en-anjou Blue Foreign States Country : France Chronology : • On May 9, 2023, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation into 2014-2019 MY Ram 1500 and 2014-2020 MY Jeep Grand Cherokee vehicles built with 3.0L Diesel engines with tone (“reluctor”) wheels that have insufficient bond between the magnetic coating and the tone wheel body. • During May 2023, FCA US TSRC conducted an analysis of stall patterns and vehicle history and determined that the affected vehicles were equipped with the Gen II 3.0L Diesel engine and the crankshaft tone wheel was the origin of the stalls. • As of June 1, 2023, FCA US is aware of 10 customer assistance records, 611 warranty claims, and three field reports potentially related to this issue for all markets with dates of receipt ranging from September 29, 2015, through May 23, 2023. • As of June 1, 2023, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets. • On June 1, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. Description of Remedy : Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that crankshaft position signal is lost. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. Part 573 Safety Recall Report 23V-411 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 How Remedy Component Differs from Recalled Component : The remedy component will be a software flash that, if failure of the tone wheel occurs, causes a malfunction indicator light to illuminate and prevents an engine stall. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **06/08/2023: FCA US will notify dealers and begin notifying owners on or about 07/28/2023. Planned Dealer Notification Date : JUL 28, 2023 – JUL 28, 2023 Planned Owner Notification Date : JUL 28, 2023 – JUL 28, 2023 * NR – Not Reported
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06/15/2023 _____________________________________________________________________ New Safety Recall Advanced Communication – 66A FCA US LLC (FCA US) has announced a safety recall on certain 2014-2019 MY Ram 1500 and 2014-2020 MY Jeep Grand Cherokee vehicles equipped with a 3.0L diesel engine. VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles. Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission. REASON FOR THIS SAFETY RECALL Some of the above vehicles may have been built with engines that may have the magnetic signal material delaminate from the body of the tone wheel. The magnetic material attached to the reluctor wheel provides a signal to the crankshaft position sensor. If this signal material is lost, the engine loses its ability to synchronize injector pulses and cam timing. This loss of crankshaft position can result in an engine stall, as well as loss of the ability to restart the engine. A loss of motive power can cause a vehicle crash without prior warning. SERVICE ACTION FCA US will conduct a voluntary safety recall on all affected vehicles to update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that crankshaft position signal is lost. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 3rd Quarter of 2023. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles. Customer Services Field Operations FCA US LLC IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Involved vehicles can be determined by using the VIP inquiry process.
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