65A – Engine May Shut Down – 2022 Jeep Grand Cherokee

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06/09/2023 _____________________________________________________________________ New Safety Recall Advanced Communication – 65A FCA US LLC (FCA US) has announced a safety recall on certain 2022 model year (WL) Jeep® Grand Cherokee and Grand Cherokee L Plug-in Hybrid Electric Vehicles (PHEV) equipped with a 2.0L engine. REASON FOR THIS SAFETY RECALL Some of the above vehicles equipped with the 2.0L PHEV engine may experience an engine shut down condition caused by diagnostic reactions to faults caused by loss of communication between the Transmission Control Module and the Hybrid Control Processor. An engine shut down condition may result in an unexpected loss of motive power while driving, which can cause a vehicle crash without prior warning. SERVICE ACTION FCA US will conduct a voluntary safety recall on all affected vehicles to update vehicle control software. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 2nd Quarter of 2023. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles. Customer Services Field Operations FCA US LLC

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-412 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Chrysler (FCA US, LLC) Submission Date : JUN 08, 2023 NHTSA Recall No. : 23V-412 Manufacturer Recall No. : 65A Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 12,458 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Jeep Grand Cherokee Vehicle Type : Body Style : SUV Power Train : NR Descriptive Information : Some 2022 MY Jeep Grand Cherokee 4xe vehicles equipped with the 2.0L Plug-in Hybrid Electric Vehicle (“PHEV”) engine. The suspect period began on July 23, 2021, when the 2022 MY production began, and ended on November 19, 2022, when updated vehicle control software was implemented in vehicle production. The suspect period was determined using supplier and vehicle production records. Similar vehicles not included in the recall population are not equipped with the PHEV engine or were built after the suspect period. Production Dates : JUL 23, 2021 – NOV 19, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Some 2022 MY Jeep Grand Cherokee 4xe vehicles equipped with the 2.0L PHEV engine may experience an engine shut down condition caused by diagnostic reactions to faults caused by loss of communication between the Transmission Control Module and the Hybrid Control Processor. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An engine shut down condition may result in an unexpected loss of motive power while driving, which can cause a vehicle crash without prior warning. Part 573 Safety Recall Report 23V-412 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Cause : NR Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Unknown. Root cause is under investigation. Component Description : Unknown. Root cause is under investigation. Component Part Number : Unknown. Root cause is under investigation. Supplier Identification : Component Manufacturer Name : Not a different manufacturer Address : NR NR Country : NR Chronology : • On December 8, 2022, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation into 2022 MY Jeep Grand Cherokee 4xe PHEVs for a loss of motive power. • From December 2022, through May 2023, FCA US TSRC conducted an analysis of stall reports and vehicle history and determined that there were multiple causes and repairs for a stall condition. • As of May 26, 2023, FCA US is aware of seven customer assistance records, 10 warranty claims, and six field reports potentially related to this issue for all markets with dates of receipt ranging from October 5, 2022, through May 18, 2023. • As of May 26, 2023, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets. • On June 1, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. Part 573 Safety Recall Report 23V-412 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to update vehicle control software. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : Remedy is updated calibration software in the Transmission Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **06/08/2023: FCA US will notify dealers and begin notifying owners on or about 07/28/2023. Planned Dealer Notification Date : JUL 28, 2023 – JUL 28, 2023 Planned Owner Notification Date : JUL 28, 2023 – JUL 28, 2023 * NR – Not Reported

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SAFETY RECALL NORTH AMERICA Loss of Motive Power Reference: 65A / NHTSA 23V-412 FCA US LLC _________________________________________________________ Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service. Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer. Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2023 STELLANTIS Group. All Rights Reserved (tdb) 1/5 Remedy available for 2022 (WL) Jeep Grand Cherokee and Grand Cherokee L 4Xe PHEV vehicles Template Version 1.0 Revision Edition Detail 0 June 2023 Initial Version. SYMPTOM DESCRIPTION An engine shut down condition on about 12,450 of the above vehicles may be caused by diagnostic reactions to faults caused by loss of communication between the Transmission Control Module and the Hybrid Control Processor. An engine shut down condition may result in an unexpected loss of motive power while driving, which may cause a vehicle crash without prior warning. SCOPE This recall applies only to the above Plug-in Hybrid Electric Vehicles (PHEV) equipped with a 2.0L engine (Sales Code ECX). NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall. IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process. REPAIR TO BE PERFORMED Update the calibration software in the Transmission Control Module Powertrain Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor. ALTERNATE TRANSPORTATION Dealers should attempt to minimize customer inconvenience by placing the owner in a loaner vehicle if the vehicle must be held overnight COMPLETION REPORTING / REIMBURSEMENT Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid will be used by FCA to record recall service completions and provide dealer payments. Use the following labor operation numbers and time allowances: Labor Description Number Hrs Inspect PCM, TCM, and HCP Module Software Levels 18-65-A1-81 0.2 Inspect and Reprogram Module(s) – Includes Contactor Routine 18-65-A1-82 0.2 Related Operations Labor Description Number Hrs Reprogram PCM Software 18-65-A1-51 0.2 Reprogram TCM Software 18-65-A1-52 0.1 Reprogram HCP / AHCP Software 18-65-A1-53 0.2 NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions. PARTS INFORMATION No parts are required to perform this service procedure. PARTS RETURN No parts return required for this campaign. SAFETY RECALL NORTH AMERICA Loss of Motive Power Reference: 65A / NHTSA 23V-412 FCA US LLC _________________________________________________________ Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service. Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer. Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2023 STELLANTIS Group. All Rights Reserved (tdb) 2/5 SPECIAL TOOLS Number Description NPN wiTECH MicroPod II / MDP NPN Laptop Computer NPN wiTECH Software DEALER NOTIFICATION To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification. OWNER NOTIFICATION / SERVICE SCHEDULING All involved vehicle owners known to FCA are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached. VEHICLE LISTS, GLOBAL RECALL SYSTEM, VIP AND DEALER FOLLOW UP All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed. GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner’s name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission. To use this system, click on the “Service” tab and then click on “Global Recall System.” Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence. Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair. Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use. ADDITIONAL INFORMATION If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager. Customer Services / Field Operations FCA US LLC. SAFETY RECALL NORTH AMERICA Loss of Motive Power Reference: 65A / NHTSA 23V-412 FCA US LLC _________________________________________________________ Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service. Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer. Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2023 STELLANTIS Group. All Rights Reserved (tdb) 3/5 SERVICE PROCEDURE NOTE: The wiTECH scan tool must be used to perform this Safety Recall. The wiTECH software is required to be at the latest release level before performing this procedure. NOTE: For ALL model year vehicles, the Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP), Powertrain Control Module (PCM), and Transmission Control Module (TCM) must be updated to the latest available software calibration level at the completion of this recall. NOTE: If this software update flash process is interrupted/aborted, the flash should be restarted. NOTE: It is normal for the high voltage charging lamp on the dash to flash like there is a charging system failure while performing software updates. 1. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the flash process. Set the battery charger timer (if so equipped) to continuous charge. 2. Connect the wiTECH MDP to the vehicle data link connector 3. Place the ignition in the “RUN” position. 4. Open the wiTECH 2.0 website. 5. Enter your “User id” your “Password” and your “Dealer Code”, then select “Finish” at the bottom of the screen. 6. Starting at the “Vehicle Selection” screen, select the vehicle to be updated. 7. From the “Action Items” screen, select the “All Flashes” tab. Inspect if new software flashes are available for the “HCP” and/or “PCM” and/or “TCM”. ➢ If none of the listed modules have new software available, then proceed to Step 31 and claim the inspection LOP to complete this recall. ➢ If one or more modules have new software available, then continue with Step 8. 8. Create a Vehicle Scan Report (VSR) before proceeding with software updates. 9. Ensure there are no current DTCs that could cause concern with modules being flashed. If any questions, please share the VSR with the STAR center. 10. Using wiTECH, from the topology screen select the Battery Pack Control Module (BPCM) icon. Under the “Misc Functions” tab select “Disable HV Battery Contactors” and follow screen prompts. 11. Confirm contactors open using wiTECH. (If contactors do not open key on and key off the vehicle). Once successful a note will appear on the wiTECH screen indicating that contactors are now open. IMPORTANT: To prevent Diagnostic Trouble Code (DTC) P0AA4 from setting, wait 5 minutes after verifying BPCM high voltage battery contactors are disabled before proceeding with software update. SAFETY RECALL NORTH AMERICA Loss of Motive Power Reference: 65A / NHTSA 23V-412 FCA US LLC _________________________________________________________ Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service. Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer. Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2023 STELLANTIS Group. All Rights Reserved (tdb) 4/5 NOTE: The PIM contains two processors, Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP). The HCP and AHCP are combined into one PIM software update. The software update must begin with updating the HCP. The AHCP will update immediately following the HCP. 12. From the “Action Items” screen, select the “All Flashes” tab. ➢ Select “HCP” by clicking the arrow on the right side of the screen. Read the special flash instructions, then select “OK”. Continue with Step 13. ➢ If “HCP” is not displayed as one of the available flashes, the PIM software is already at the current software level and does not require updating. Proceed to Step 17. 13. From the “Flash ECU Agreement” page, agree to terms by “Checking the Box”. 14. Select “Flash ECU” and then follow the wiTECH screen instructions to complete the flash. 15. Once the software is confirmed to be at the latest available calibration level, select “View DTCs”. 16. Select the “Clear All DTCs” tab, then click “Clear All DTCs” and then select “Close”. It may be necessary to cycle the ignition OFF to RUN to clear the codes. 17. From the “Action Items” screen, select the “All Flashes” tab. ➢ Select “PCM” by clicking the arrow on the right side of the screen. Read the special flash instructions, then select “OK”. Continue with Step 18. ➢ If “PCM” is not displayed as one of the available flashes, the PCM software is already at the current software level and does not require updating. Proceed to Step 22. 18. From the “Flash ECU Agreement” page, agree to terms by “Checking the Box”. 19. Select “Flash ECU” and then follow the wiTECH screen instructions to complete the flash. 20. Once the software is confirmed to be at the latest available calibration level, select “View DTCs”. 21. Select the “Clear All DTCs” tab, then click “Clear All DTCs” and then select “Close”. It may be necessary to cycle the ignition OFF to RUN to clear the codes. 22. From the “Action Items” screen, select the “All Flashes” tab. ➢ Select “TCM” by clicking the arrow on the right side of the screen. Read the special flash instructions, then select “OK”. Continue with Step 23. ➢ If “TCM” is not displayed as one of the available flashes, the TCM software is already at the current software level and does not require updating. Proceed to Step 27. 23. From the “Flash ECU Agreement” page, agree to terms by “Checking the Box”. 24. Select “Flash ECU” and then follow the wiTECH screen instructions to complete the flash. 25. Once the software is confirmed to be at the latest available calibration level, select “View DTCs”. 26. Select the “Clear All DTCs” tab, then click “Clear All DTCs” and then select “Close”. It may be necessary to cycle the ignition OFF to RUN to clear the codes. SAFETY RECALL NORTH AMERICA Loss of Motive Power Reference: 65A / NHTSA 23V-412 FCA US LLC _________________________________________________________ Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service. Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer. Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2023 STELLANTIS Group. All Rights Reserved (tdb) 5/5 27. Using wiTECH, from the topology screen select the Battery Pack Control Module (BPCM) icon. Under the “Misc Functions” tab select “Enable HV Battery Contactors” and follow screen prompts. Once successful a message will appear on the wiTECH screen indicating that contactors are now closed. 28. Select the “Clear All DTCs” tab, then click “Clear All DTCs” and then select “Close”. It may be necessary to cycle the ignition OFF to RUN to clear the codes. 29. Verify the contactors are working – listen for a clicking noise when contactors open and close when the vehicle ignition is cycled on and off. 30. Generate a VSR to ensure P0AA4/P0AA1 or any DTC is not active or pending. 31. Turn the ignition to the “OFF” position and then remove the wiTECH micro pod II device from the vehicle. 32. Remove the battery charger from the vehicle. 33. Return the vehicle to the customer or inventory.

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FCA USA LLC 65A Involved Component Part Numbers Jeep Grand Cherokee PHEV Vehicle Control Calibrations Submitted on June 27, 2023 Calibration Part Numbers for 2022 Model Year 68540121AD 68540121AF 68540121AH 68540121AJ 68540121AL 68540121AE 68540121AG 68540121AI 68540121AK Hybrid Control Processor 68540173AD 68540173AF 68540173AH 68540173AJ 68540173AL 68540173AE 68540173AG 68540173AI 68540173AK Auxiliary Hybrid Control Processor 68532757AA 68532758AC 68338289AE 68532757AH 68532758AJ 68532758AA 68532757AD 68532757AF 68532758AH 68532757AK 68532757AB 68532758AD 68532758AF 68532757AI 68532758AK 68532758AB 68532757AE 68532757AG 68532758AI 68532757AC 68532758AE 68532758AG 68532757AJ Transmission Control Processor

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This notice applies to your vehicle, 65A/NHTSA 23V- 412 YOUR SCHEDULING OPTIONS 1. RECOMMENDED OPTION Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership 2. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment 3. Visit recalls.mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App. Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above. DEALERSHIP INSTRUCTIONS Please reference Safety Recall 65A. IMPORTANT SAFETY RECALL Loss of Motive Power Dear [Name], This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. FCA US LLC has decided that a defect, which relates to motor vehicle safety, exists in certain [2022 model year (WL) Jeep® Grand Cherokee and Grand Cherokee L] Plug-in Hybrid Electric Vehicles (PHEV) equipped with a 2.0L engine. It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers. WHY DOES MY VEHICLE NEED REPAIRS? The transmission control module and the hybrid control processor on your vehicle [1] may experience loss of communication caused by diagnostic reactions to faults resulting in an engine shut down condition. Engine shut down may result in an unexpected loss of motive power while driving, which can cause a vehicle crash without prior warning. HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will update vehicle control software. The estimated repair time is 45 minutes. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership. TO SCHEDULE YOUR FREE REPAIR, CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED? If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed. We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter. Customer Assistance/Field Operations FCA US LLC [Model Year and Model] VIN XXXXXXXXXXXXXXXXX LOGO VEHICLE PICTURE QR Code [1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information. [2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424- 9153), or go to safercar.gov. [3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement. Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days. Mr. Mrs. Customer 1234 Main Street Hometown, MI 48371

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-412 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Chrysler (FCA US, LLC) Submission Date : JUN 27, 2023 NHTSA Recall No. : 23V-412 Manufacturer Recall No. : 65A Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 12,458 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Jeep Grand Cherokee Vehicle Type : Body Style : SUV Power Train : NR Descriptive Information : Some 2022 MY Jeep Grand Cherokee 4xe vehicles equipped with the 2.0L Plug-in Hybrid Electric Vehicle (“PHEV”) engine. The suspect period began on July 23, 2021, when the 2022 MY production began, and ended on November 19, 2022, when updated vehicle control software was implemented in vehicle production. The suspect period was determined using supplier and vehicle production records. Similar vehicles not included in the recall population are not equipped with the PHEV engine or were built after the suspect period. Production Dates : JUL 23, 2021 – NOV 19, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Some 2022 MY Jeep Grand Cherokee 4xe vehicles equipped with the 2.0L PHEV engine may experience an engine shut down condition caused by diagnostic reactions to faults caused by loss of communication between the Transmission Control Module and the Hybrid Control Processor. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An engine shut down condition may result in an unexpected loss of motive power while driving, which can cause a vehicle crash without prior warning. Part 573 Safety Recall Report 23V-412 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Cause : NR Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : ZF Transmission Control Calibration Component Description : Please see the attached supplemental information titled “FCA USA LLC 65A Involved Component Part Numbers Jeep Grand Cherokee PHEV Vehicle Control Calibrations – 06272023.pdf” Component Part Number : See attached document referenced above for the vehicle control calibration part numbers Supplier Identification : Component Manufacturer Name : ZF Group Address : 12001 Tech Center Drive Livonia Michigan 48150 Country : United States Chronology : • On December 8, 2022, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation into 2022 MY Jeep Grand Cherokee 4xe PHEVs for a loss of motive power. • From December 2022, through May 2023, FCA US TSRC conducted an analysis of stall reports and vehicle history and determined that there were multiple causes and repairs for a stall condition. • As of May 26, 2023, FCA US is aware of seven customer assistance records, 10 warranty claims, and six field reports potentially related to this issue for all markets with dates of receipt ranging from October 5, 2022, through May 18, 2023. • As of May 26, 2023, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets. • On June 1, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary Part 573 Safety Recall Report 23V-412 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 safety recall of the affected vehicles. Description of Remedy : Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to update vehicle control software. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : Root cause unknown. There is more than one involved component and calibration software. Remedy is updated calibration software in the Transmission Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor that changes fail safe from shut down to limp home. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **06/08/2023: FCA US will notify dealers and begin notifying owners on or about 07/28/2023. Planned Dealer Notification Date : JUL 28, 2023 – JUL 28, 2023 Planned Owner Notification Date : JUL 28, 2023 – JUL 28, 2023 * NR – Not Reported

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