65A – Engine May Shut Down – 2022 Jeep Grand Cherokee

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June 8, 2023 NHTSA CAMPAIGN NUMBER: 23V412000

Engine May Shut Down

An engine shut down can result in an unexpected loss of drive power, increasing the risk of a crash.

 

NHTSA Campaign Number: 23V412

Manufacturer Chrysler (FCA US, LLC)

Components ENGINE

Potential Number of Units Affected 12,458

 

Summary

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee vehicles equipped with 2.0L PHEV engines. The engine may shut down due to a loss of communication between the transmission control module and the hybrid control processor.

 

Remedy

Dealers will update the vehicle control software, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 65A.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


New Safety Recall Advanced Communication – 65A

FCA US LLC (FCA US) has announced a safety recall on certain 2022 model year (WL) Jeep® Grand Cherokee and Grand Cherokee L Plug-in Hybrid Electric Vehicles (PHEV) equipped with a 2.0L engine.

 

REASON FOR THIS SAFETY RECALL

Some of the above vehicles equipped with the 2.0L PHEV engine may experience an engine shut down condition caused by diagnostic reactions to faults caused by loss of communication between the Transmission Control Module and the Hybrid Control Processor. An engine shut down condition may result in an unexpected loss of motive power while driving, which can cause a vehicle crash without prior warning.

 

SERVICE ACTION

FCA US will conduct a voluntary safety recall on all affected vehicles to update vehicle control software. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 2nd Quarter of 2023.

 


SAFETY RECALL

NORTH AMERICA

Loss of Motive Power

Reference: 65A / NHTSA 23V-412

 

Remedy available for

2022 (WL) Jeep Grand Cherokee and Grand Cherokee L 4Xe PHEV vehicles

 

Template Version 1.0
Revision Edition Detail
0 June 2023 Initial Version.

 

SYMPTOM DESCRIPTION

An engine shut down condition on about 12,450 of the above vehicles may be caused by diagnostic reactions to faults caused by loss of communication between the Transmission Control Module and the Hybrid Control Processor.  An engine shut down condition may result in an unexpected loss of motive power while driving, which may cause a vehicle crash without prior warning.

 

SCOPE

This recall applies only to the above Plug-in Hybrid Electric Vehicles (PHEV) equipped with a 2.0L engine (Sales Code ECX).

NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.

IMPORTANT:  Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these vehicles before retail delivery.  Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service.  Involved vehicles can be determined by using the VIP inquiry process.

 

REPAIR TO BE PERFORMED

Update the calibration software in the Transmission Control Module Powertrain Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor.

 

ALTERNATE TRANSPORTATION

Dealers should attempt to minimize customer inconvenience by placing the owner in a loaner vehicle if the vehicle must be held overnight

 

PARTS INFORMATION

No parts are required to perform this service procedure.

 

PARTS RETURN

No parts return required for this campaign.

 

SPECIAL TOOLS

Number Description
NPN wiTECH MicroPod IIeBay / MDP
NPN Laptop Computer
NPN wiTECH Software

 

OWNER NOTIFICATION / SERVICE SCHEDULING

All involved vehicle owners known to FCA are being notified of the service requirement by first class mail.  They are requested to schedule appointments for this service with their dealers.  A generic copy of the owner letter is attached.

 

SERVICE PROCEDURE

NOTE: The wiTECH scan tool must be used to perform this Safety Recall.  The wiTECH software is required to be at the latest release level before performing this procedure.

NOTE: For ALL model year vehicles, the Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP), Powertrain Control Module (PCM), and Transmission Control Module (TCM) must be updated to the latest available software calibration level at the completion of this recall.

NOTE: If this software update flash process is interrupted/aborted, the flash should be restarted.

NOTE: It is normal for the high voltage charging lamp on the dash to flash like there is a charging system failure while performing software updates.

 

  1. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the flash process.  Set the battery charger timer (if so equipped) to continuous charge.

 

  1. Connect the wiTECH MDP to the vehicle data link connector

 

  1. Place the ignition in the “RUN” position.

 

  1. Open the wiTECH 2.0 website.

 

  1. Enter your “User id” your “Password” and your “Dealer Code”, then select “Finish” at the bottom of the screen.

 

  1. Starting at the “Vehicle Selection” screen, select the vehicle to be updated.

 

  1. From the “Action Items” screen, select the “All Flashes” tab. Inspect if new software flashes are available for the “HCP” and/or “PCM” and/or “TCM”.
    • If none of the listed modules have new software available, then proceed to Step 31 and claim the inspection LOP to complete this recall.
    • If one or more modules have new software available, then continue with Step 8.

 

  1. Create a Vehicle Scan Report (VSR) before proceeding with software updates.

 

  1. Ensure there are no current DTCs that could cause concern with modules being flashed. If any questions, please share the VSR with the STAR center.

 

  1. Using wiTECH, from the topology screen select the Battery Pack Control Module (BPCM) icon. Under the “Misc Functions” tab select “Disable HV Battery Contactors” and follow screen prompts.

 

  1. Confirm contactors open using wiTECH. (If contactors do not open key on and key off the vehicle). Once successful a note will appear on the wiTECH screen indicating that contactors are now open.

 

IMPORTANT: To prevent Diagnostic Trouble Code (DTC) P0AA4 from setting, wait 5 minutes after verifying BPCM high voltage battery contactors are disabled before proceeding with software update.

NOTE: The PIM contains two processors, Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP).  The HCP and AHCP are combined into one PIM software update.  The software update must begin with updating the HCP.  The AHCP will update immediately following the HCP.

 

  1. From the “Action Items” screen, select the “All Flashes” tab.
    • Select “HCP” by clicking the arrow on the right side of the screen. Read the special flash instructions, then select “OK”.  Continue with Step 13.
    • If “HCP” is not displayed as one of the available flashes, the PIM software is already at the current software level and does not require updating. Proceed to Step 17.

 

  1. From the “Flash ECU Agreement” page, agree to terms by “Checking the Box”.

 

  1. Select “Flash ECU” and then follow the wiTECH screen instructions to complete the flash.

 

  1. Once the software is confirmed to be at the latest available calibration level, select “View DTCs”.

 

  1. Select the “Clear All DTCs” tab, then click “Clear All DTCs” and then select “Close”. It may be necessary to cycle the ignition OFF to RUN to clear the codes.

 

  1. From the “Action Items” screen, select the “All Flashes” tab.
    • Select “PCM” by clicking the arrow on the right side of the screen. Read the special flash instructions, then select “OK”.  Continue with Step 18.
    • If “PCM” is not displayed as one of the available flashes, the PCM software is already at the current software level and does not require updating. Proceed to Step 22.

 

  1. From the “Flash ECU Agreement” page, agree to terms by “Checking the Box”.

 

  1. Select “Flash ECU” and then follow the wiTECH screen instructions to complete the flash.

 

  1. Once the software is confirmed to be at the latest available calibration level, select “View DTCs”.

 

  1. Select the “Clear All DTCs” tab, then click “Clear All DTCs” and then select “Close”. It may be necessary to cycle the ignition OFF to RUN to clear the codes.

 

  1. From the “Action Items” screen, select the “All Flashes” tab.
    • Select “TCM” by clicking the arrow on the right side of the screen. Read the special flash instructions, then select “OK”.  Continue with Step 23.
    • If “TCM” is not displayed as one of the available flashes, the TCM software is already at the current software level and does not require updating. Proceed to Step 27.

 

  1. From the “Flash ECU Agreement” page, agree to terms by “Checking the Box”.

 

  1. Select “Flash ECU” and then follow the wiTECH screen instructions to complete the flash.

 

  1. Once the software is confirmed to be at the latest available calibration level, select “View DTCs”.

 

  1. Select the “Clear All DTCs” tab, then click “Clear All DTCs” and then select “Close”. It may be necessary to cycle the ignition OFF to RUN to clear the codes.

 

  1. Using wiTECH, from the topology screen select the Battery Pack Control Module (BPCM) icon. Under the “Misc Functions” tab select “Enable HV Battery Contactors” and follow screen prompts. Once successful a message will appear on the wiTECH screen indicating that contactors are now closed.

 

  1. Select the “Clear All DTCs” tab, then click “Clear All DTCs” and then select “Close”. It may be necessary to cycle the ignition OFF to RUN to clear the codes.

 

  1. Verify the contactors are working – listen for a clicking noise when contactors open and close when the vehicle ignition is cycled on and off.

 

  1. Generate a VSR to ensure P0AA4/P0AA1 or any DTC is not active or pending.

 

  1. Turn the ignition to the “OFF” position and then remove the wiTECH micro pod II device from the vehicle.

 

  1. Remove the battery charger from the vehicle.

 

  1. Return the vehicle to the customer or inventory.

 


Chronology :

  • On December 8, 2022, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation into 2022 MY Jeep Grand Cherokee 4xe PHEVs for a loss of motive power.
  • From December 2022, through May 2023, FCA US TSRC conducted an analysis of stall reports and vehicle history and determined that there were multiple causes and repairs for a stall condition.
  • As of May 26, 2023, FCA US is aware of seven customer assistance records, 10 warranty claims, and six field reports potentially related to this issue for all markets with dates of receipt ranging from October 5, 2022, through May 18, 2023.
  • As of May 26, 2023, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets.
  • On June 1, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
JEEP GRAND CHEROKEE 2022

 


7 Associated Documents

Recall Acknowledgement

RCAK-23V412-2093.pdf 645.508KB

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Defect Notice 573 Report

RCLRPT-23V412-3623.PDF 214.093KB

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Manufacturer Notices(to Dealers,etc) – NSRAC re New Safety Recall Advanced Communication – 65A

RCMN-23V412-2973.pdf 48.699KB

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Remedy Instructions and TSB

RCRIT-23V412-8448.pdf 135.919KB

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Recall 573 Report – 6/27/23

RCLRPT-23V412-1897.PDF 214.325KB

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Miscellaneous Document – Calibration Part Numbers for 2022 Model Year

RMISC-23V412-5517.pdf 104.924KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-23V412-0912.pdf 174.436KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V412&docType=RCL

 


 

Reprogramming

Chrysler J2534 Application Overview

 

DRB III Emulator

Flash Availability - J2534/Pass Thru Device

Vehicle to Diagnostic Tool Reference Chart

 

Chrysler Recommended J2534 Devices

For Chrysler recommended J2534 device, see below table.

J2534 Device Firmware Version
CTC Vehicle Box * 1.9
UCAN 2 1.0
Blue Streak -2534 Global Programmer 2.10
Actia I+ME Passthru 2.07

* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).

 

Compatible J2534 Devices

CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
CarDAQ-Plus
CarDAQ-M
VSI J2534 ECU Reprogrammer

Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles

RAP2 OEM J2534 Remote Reprogramming Tool

BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI

Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909

GODIAG J2534

 


Click on the link below to:

Download J2534 Application

(Install the wiTECH 2.0 J2534 Application on your computer)

Download the Setup Utility

(Configure your microPod/MDP device)

Launch wiTECH 2.0

(Once subscription and users are assigned to a tool please follow this link to access wiTECH)

https://www.mopartsp.com/support

 


Chrysler J2534 Manual

wiTECH Software

www.techauthority.com

 


 

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Last update on 2024-03-18 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 


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