56A – WL, WS Rearview Camera Visibility – 2022-2023 Jeep Grand Cherokee, 2021-2023 Grand Cherokee L, & 2022-2024 Wagoneer & Grand Wagoneer

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FCA US LLC Recall Part Numbers 56A – WL, WS Rearview Camera Visibility Submitted on August 14, 2023 CENTRAL VISION PROCESSING/PARK ASSIST MODULE PART NUMBERS BY MODEL AND MODEL YEAR Part Numbers by Model and Model Year Grand Cherokee Grand Cherokee L Wagoneer / Grand Wagoneer 2022 2023 2021 2022 2023 2022 2023 2024 68606048AA 68606048AB 68606048AC 68606053AA 68606053AB 68606053AC 68382435AD 68382435AD 68382435AE 68382435AE 68382435AF 68382435AF 04672909AA 04672909AB 04672909AC 68382478AH 68382478AH 68382478AI 68382478AI 68382478AJ 68382478AJ 68382478AK 68382478AK 68606025AA 68606025AA 68606025AB 68606025AB 68606025AC 68606025AC 68606045AA 68606045AA 68606045AB 68606045AC 68606045AD 68426135AG 68606051AA 68606051AB 68606051AC 04672884AD 04672884AE 04672884AF 04672884AG 68598674AD

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08/15/2023 _____________________________________________________________________ New Safety Recall Advanced Communication – 56A FCA US LLC (FCA US) has announced a safety recall on certain 2022 through 2023 Model Year (WL) Jeep® Grand Cherokee and 2021 through 2023 Model Year (WL) Jeep® Grand Cherokee L and 2022 through 2024 Model Year (WS) Wagoneer and Grand Wagoneer vehicles equipped with Central Vision Park Assist [sales code XAK]. REASON FOR THIS SAFETY RECALL Some of the above vehicles may be equipped with a Central Vision Park Assist Module (CVPAM) containing software that may prevent the camera signal from passing through to the media screen under certain conditions. The vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing up without verifying it is safe to do so could lead to an increased risk of injury to people outside the vehicle. The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.111 S6.2.6 requires that “The rear visibility system default to the rearview image being visible and meet the requirements of FMVSS No. 571.111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected.” Vehicles with suspect CVPAMs may not display the rearview image during a backing event under certain conditions. SERVICE ACTION FCA US will conduct a voluntary safety recall to update the CVPAM software. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 3rd Quarter of 2023. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles. Customer Services Field Operations FCA US LLC

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-577 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Chrysler (FCA US, LLC) Submission Date : AUG 14, 2023 NHTSA Recall No. : 23V-577 Manufacturer Recall No. : 56A Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 162,713 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2023 Jeep Grand Cherokee Vehicle Type : Body Style : SUV Power Train : NR Descriptive Information : Some 2022-2023 MY Jeep Grand Cherokee vehicles may be equipped with a central vision processing/park assist module (“CVPAM”) containing software that may prevent the camera signal from passing through to the media screen under certain conditions. The suspect period began on May 17, 2021, when 2022 MY vehicle production began, and ended on August 04, 2023, when FCA US LLC (“FCA US”) began containing suspect vehicles under plant control. The suspect period was determined using vehicle production records. Similar vehicles not included in this recall were built after the suspect vehicle production period or were built with updated CVPAMs. The total affected vehicles for this model is 60,164. Production Dates : MAY 17, 2021 – AUG 04, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-577 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2023 Jeep Grand Cherokee L Vehicle Type : Body Style : SUV Power Train : NR Descriptive Information : Some 2021-2023 MY Jeep Grand Cherokee L vehicles may be equipped with a CVPAM containing software that may prevent the camera signal from passing through to the media screen under certain conditions. The suspect period began on December 03, 2020, when 2021 MY vehicle production began, and ended on August 04, 2023, when FCA US began containing suspect vehicles under plant control. The suspect period was determined using vehicle production records. Similar vehicles not included in this recall were built after the suspect vehicle production period or were built with updated CVPAMs. The total affected vehicles for this model is 59,508. Production Dates : DEC 03, 2020 – AUG 04, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2022-2024 Jeep Wagoneer/Grand Wagoneer Vehicle Type : Body Style : SUV Power Train : NR Descriptive Information : Some 2022-2024 MY Jeep Wagoneer and Jeep Grand Wagoneer vehicles may be equipped with a CVPAM containing software that may prevent the camera signal from passing through to the media screen under certain conditions. The suspect period began on February 24, 2021, when 2022 MY vehicle production began, and ended on August 04, 2023, when FCA US began containing suspect vehicles under plant control. The suspect period was determined using vehicle production records. Similar vehicles not included in this recall were built after the suspect vehicle production period or were built with updated CVPAMs. The total affected vehicles for this model is 43,041. Production Dates : FEB 24, 2021 – AUG 04, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-577 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Noncompliance : Description of the Noncompliance : Federal Motor Vehicle Safety Standard (“FMVSS”) No. 571.111 S6.2.6 requires that “The rear visibility system default to the rearview image being visible and meet the requirements of FMVSS No. 571.111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected.” Vehicles with suspect CVPAMs may not display the rearview image during a backing event under certain conditions. FMVSS 1 : 111 – Rear visibility FMVSS 2 : NR Description of the Safety Risk : The vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing up without verifying it is safe to do so could lead to an increased risk of injury to people outside the vehicle. Description of the Cause : NR Identification of Any Warning that can Occur : The driver will notice that the rearview image is not displayed when the vehicle is placed into reverse. Involved Components : Component Name 1 : Central Vision Park Assist Module Component Description : Please see attached supplemental information titled “FCA US LLC Recall Part Numbers-56A-WL, WS Rearview Camera Visibility_08142023.pdf” Component Part Number : See attached document referenced above for the central vision park assist module part numbers. Supplier Identification : Component Manufacturer Name : ROBERT BOSCH LLC Address : 38000 Hills Tech Drive Farmington Hills Michigan 48331 Country : United States Part 573 Safety Recall Report 23V-577 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Chronology : • On October 7, 2022, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to rearview back up camera sometimes not displaying the rearview image in some 2021-2023 MY Jeep Grand Cherokee and Jeep Grand Cherokee L, 2022- 2023 MY Jeep Wagoneer and Jeep Grand Wagoneer vehicles. • From October 2022, through June 2023, FCA US TSRC met with FCA US engineering to review the issue, understand the part design and failure mode, and to determine the suspect population. • On June 21, 2023, the FCA US TSRC organization recognized a vehicle build issue existed on certain vehicles related to the rearview back up camera not displaying the rearview image, potentially causing a noncompliance with FMVSS No.111. • On August 7, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. Description of Remedy : Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to update the CVPAM software. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : The remedy is to update the CVPAM software that meets FMVSS 111 Rear Visibility requirements. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **08/14/2023: FCA US will notify dealers and begin notifying owners on or about 10/03/2023. Planned Dealer Notification Date : OCT 03, 2023 – OCT 03, 2023 Planned Owner Notification Date : OCT 03, 2023 – OCT 03, 2023 * NR – Not Reported

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SAFETY RECALL NORTH AMERICA Rearview Camera Visibility Reference: 56A / NHTSA 23V-577 FCA US LLC _________________________________________________________ Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service. Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer. Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2023 STELLANTIS Group. All Rights Reserved (DJT) 1/4 Remedy available for: 2023 Model Year (WL) Jeep® Grand Cherokee 2023 Model Year (WL) Jeep® Grand Cherokee L 2023 – 2024 Model Year (WS) Wagoneer and Grand Wagoneer 2022 Model Year (WL) Jeep® Grand Cherokee 2021 – 2022 Model Year (WL) Jeep® Grand Cherokee L 2022 Model Year (WS) Wagoneer and Grand Wagoneer Template Version 1.0 Revision Edition Detail 1 August 2023 Remedy now available for all vehicles in recall. Floor plan added. SYMPTOM DESCRIPTION The Central Vision Park Assist Module (CVPAM) on about 162,700 of the above vehicles may contain software that may prevent the camera signal from passing through to the media screen under certain conditions. The vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing up without verifying it is safe to do so could lead to an increased risk of injury to people outside the vehicle. The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.111 S6.2.6 requires that “The rear visibility system default to the rearview image being visible and meet the requirements of FMVSS No. 571.111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected.” Vehicles with suspect CVPAMs may not display the rearview image during a backing event under certain conditions. SCOPE This recall applies only to the above vehicles equipped with Central Vision Park Assist (sales code XAK), Integrated Off-Road Camera (sales code XNY) or both. IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process. REPAIR TO BE PERFORMED Update the Central Vision Park Assist Module (CVPAM) software. COMPLETION REPORTING / REIMBURSEMENT Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid will be used by FCA to record recall service completions and provide dealer payments. Use the following labor operation numbers and time allowances: Labor Description Number Hrs Inspect Park Assist Control Module (PAM) Software Level 18-56-A1-81 0.2 Inspect and Reprogram Park Assist Control Module (PAM) 18-56-A1-82 0.4 Labor Description Number Allowance Floor Plan Reimbursement 95-95-95-97 Calculate See Below Floor Plan Reimbursement represents the vehicle’s average daily allowance (see table below) multiplied by the number of days the vehicle was in dealer inventory and not available for sale. This reimbursement is limited to the number of days from the date of the stop sale to the date that the remedy was made available. Note: If the vehicle was received by your dealership (KZX date) AFTER the stop sale date, you will use the KZX date instead of the stop sale date. For this Recall, the stop sale was initiated on SAFETY RECALL NORTH AMERICA Rearview Camera Visibility Reference: 56A / NHTSA 23V-577 FCA US LLC _________________________________________________________ Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service. Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer. Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2023 STELLANTIS Group. All Rights Reserved (DJT) 2/4 08/22/2023 and the remedy was made available on 08/24/2023, therefore, the number of days cannot exceed 2 days. Vehicle Average Daily Allowance 2021-2022 (WL) Jeep Grand Cherokee and Grand Cherokee L 2022 (WS) Wagoneer and Grand Wagoneer NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions. PARTS INFORMATION No parts are required to perform this service procedure. PARTS RETURN No parts return required for this campaign. SPECIAL TOOLS Number Description Picture NPN wiTECH MDP NPN Laptop Computer NPN wiTECH Software DEALER NOTIFICATION To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification. OWNER NOTIFICATION / SERVICE SCHEDULING All involved vehicle owners known to FCA are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached. VEHICLE LISTS, GLOBAL RECALL SYSTEM, VIP AND DEALER FOLLOW UP All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed. GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner’s name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission. To use this system, click on the “Service” tab and then click on “Global Recall System.” Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence. Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair. Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use. ADDITIONAL INFORMATION If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager. Customer Services / Field Operations FCA US LLC. SAFETY RECALL NORTH AMERICA Rearview Camera Visibility Reference: 56A / NHTSA 23V-577 FCA US LLC _________________________________________________________ Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service. Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer. Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2023 STELLANTIS Group. All Rights Reserved (DJT) 3/4 SERVICE PROCEDURE A. Central Vision Park Assist Module (CVPAM) NOTE: The wiTECH scan tool must be used to perform this recall. If the reprogramming flash for the PAM is aborted or interrupted, repeat the procedure. 1. Open the hood. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the flash process. Set the battery charger timer (if so equipped) to continuous charge. NOTE: Use an accurate stand-alone voltmeter. The battery charger volt meter may not be sufficiently accurate. Voltages outside of the specified range will cause an unsuccessful flash. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage. 2. Connect the wiTECH MDP to the vehicle data link connector. 3. Place the ignition in the “RUN” position. 4. Open the wiTECH 2.0 website. 5. Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen. Click “Accept”. 6. From the “Vehicle Selection” screen, select the vehicle to be updated. 7. From the “Action Items” screen, select the “Topology” tab. NOTE: The PAM must be at the latest software calibration level after completing this recall. NOTE: The CVPAM (CVPAM) is identified as the Park Assist Module (PAM) in the scan tool. There will not be a separate CVPAM component in the Electronic Control Unit (ECU) view menu. When the vehicle is equipped with the Surround View Camera (SVC) system, the CVPAM will also be equipped to the vehicle. If the vehicle is not equipped with the SVC system, then the PAM will be used instead of the CVPAM. 8. From the “Topology” tab, select the “Park Assist Module (PAM)” module icon. 9. From the “Flash” tab, compare the “Current Electronic Control Unit (ECU) Part Number” with the “New ECU Part Number” listed. ➢ If the “Current ECU part Number” is the same as the “New Part Number”, proceed to Step 15. ➢ If the “Current ECU part Number” is NOT the same as the “New Part Number”, continue with Step 10. SAFETY RECALL NORTH AMERICA Rearview Camera Visibility Reference: 56A / NHTSA 23V-577 FCA US LLC _________________________________________________________ Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service. Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer. Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2023 STELLANTIS Group. All Rights Reserved (DJT) 4/4 10. From the PAM tab, select the PAM flash part number. Read the flash special instructions page. Select “OK” to continue. 11. From the flash ECU agreement page, agree to terms by checking the box. 12. Select “Flash ECU” and then follow the wiTECH screen instructions to complete the flash. 13. Confirm the software is at the latest available calibration level. 14. Click “View DTCs”, select “Clear All DTCs”, click “Continue” and then click “Close”. 15. Place the ignition in the “OFF” position and then remove the wiTECH MDP device from the vehicle. 16. Remove the battery charger from the vehicle. 17. Close the vehicle hood. This notice applies to your vehicle, 56A/NHTSA 23V-577 YOUR SCHEDULING OPTIONS 1. RECOMMENDED OPTION Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership. 2. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment 3. Visit recalls.mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App. Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above. DEALERSHIP INSTRUCTIONS Please reference Safety Recall 56A. IMPORTANT SAFETY RECALL Rearview Camera Visibility Dear [Name], This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. FCA US LLC has decided that certain [2022-2023 Model Year (WL) Grand Cherokee, 2021- 2023 Model Year (WL) Grand Cherokee L, and 2022-2024 Model Year (WS) Wagoneer/Grand Wagoneer] vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 571.111 S6.2.1 (field of view). It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers. WHY DOES MY VEHICLE NEED REPAIRS? Your vehicle [1] may be equipped with a Central Vision Park Assist Module (CVPAM) containing software that may prevent the camera signal from passing through to the media screen under certain conditions. The vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing up without verifying it is safe to do so could lead to an increased risk of a crash or injury to people outside the vehicle. The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.111 S6.2.6 requires that “The rear visibility system default to the rearview image being visible and meet the requirements of FMVSS No. 571.111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected.” Vehicles with suspect CVPAMs may not display the rearview image during a backing event under certain conditions. HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will update the CVPAM software. The estimated repair time is 30 minutes. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership. TO SCHEDULE YOUR FREE REPAIR, CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED? If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed. We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter. Customer Assistance/Field Operations FCA US LLC [Model Year and Model] VIN XXXXXXXXXXXXXXXXX LOGO VEHICLE PICTURE QR Code [1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information. [2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424- 9153), or go to safercar.gov. [3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement. Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days. Mr. Mrs. Customer 1234 Main Street Hometown, MI 48371

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This notice applies to your vehicle, 56A/NHTSA 23V-577 YOUR SCHEDULING OPTIONS 1. RECOMMENDED OPTION Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership. 2. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment 3. Visit recalls.mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App. Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above. DEALERSHIP INSTRUCTIONS Please reference Safety Recall 56A. IMPORTANT SAFETY RECALL Rearview Camera Visibility Dear [Name], This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. FCA US LLC has decided that certain [2022-2023 Model Year (WL) Grand Cherokee, 2021-2023 Model Year (WL) Grand Cherokee L, and 2022-2024 Model Year (WS) Wagoneer/Grand Wagoneer] vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 571.111 S6.2.1 (field of view). It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers. WHY DOES MY VEHICLE NEED REPAIRS? Your vehicle [1] may be equipped with a Central Vision Park Assist Module (CVPAM) containing software that may prevent the camera signal from passing through to the media screen under certain conditions. The vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing up without verifying it is safe to do so could lead to an increased risk of a crash or injury to people outside the vehicle. The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.111 S6.2.6 requires that “The rear visibility system default to the rearview image being visible and meet the requirements of FMVSS No. 571.111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected.” Vehicles with suspect CVPAMs may not display the rearview image during a backing event under certain conditions. HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will update the CVPAM software. The estimated repair time is 30 minutes. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership. TO SCHEDULE YOUR FREE REPAIR, CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED? If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed. We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter. Customer Assistance/Field Operations FCA US LLC [Model Year and Model] VIN XXXXXXXXXXXXXXXXX LOGO VEHICLE PICTURE QR Code [1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information. [2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424- 9153), or go to safercar.gov. [3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement. Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days. Mr. Mrs. Customer 1234 Main Street Hometown, MI 48371

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