November 22, 2023 NHTSA CAMPAIGN NUMBER: 23E090000
High Voltage Battery May Fail and Cause Fire
A vehicle fire while parked or driving can increase the risk of injury.
NHTSA Campaign Number: 23E090
Manufacturer Chrysler (FCA US, LLC)
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 5
Summary
Chrysler (FCA US, LLC) is recalling certain Mopar Hybrid Service Kit Battery Packs, 400V, with part number 68488244AA. When installed into a vehicle, the high voltage battery may fail internally and result in a fire while parked or driving.
Remedy
Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will repurchase the high voltage battery pack, free of charge. Owner notification letters are expected to be mailed January 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is C1A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
New Safety Recall Advanced Communication – C1A
FCA US LLC (FCA US) has announced an equipment safety recall on certain Mopar High Voltage (HV) 400V battery packs, part number 68488244AA.
REASON FOR THIS SAFETY RECALL
Some of the above HV batteries may fail internally. The defect has not been identified and the root cause is still being investigated. If installed in a vehicle, an internally failed HV battery could lead to a vehicle fire with the ignition on or off. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage.
SERVICE ACTION
FCA US will conduct a voluntary safety recall on all affected parts to repurchase the HV battery. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 1st Quarter of 2024.
Chronology :
- On May 12, 2023, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation after receiving two field reports of 2021 MY Jeep Wrangler PHEVs with fires originating from the HV battery.
- In May 2023, FCA US requested buybacks of both vehicles for further analysis.
- From May 2023, to September 2023, FCA US received five additional reports of 2021-2022 MY Jeep Wrangler PHEVs with fires originating from the HV battery and requested buybacks of these vehicles for further analysis.
- In October 2023, FCA US received two vehicle buybacks and have disassembled the HV battery packs. The modules and cells are undergoing additional analysis.
- As of November 9, 2023, FCA US is aware of zero customer assistance records, zero warranty claims, and eight field reports potentially relating to this issue for all markets with dates of receipt ranging from April 6, 2023, to November 2, 2023.
- As of November 9, 2023, FCA US is not aware of any accidents or injuries potentially relating to this issue for all markets.
- On November 16, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected units.
1 Affected Product
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| MOPAR | HYBRID BATTERY PACK | |
4 Associated Documents
Defect Notice 573 Report
RCLRPT-23E090-1936.PDF 214.47KB
Recall Acknowledgement
RCAK-23E090-3584.pdf 645.467KB
Manufacturer Notices(to Dealers,etc)
Miscellaneous Document – Recall Part Number Model Compatibility Chart
RMISC-23E090-7469.pdf 64.352KB
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SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23E-090
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Chrysler (FCA US, LLC)
Submission Date : NOV 22, 2023
NHTSA Recall No. : 23E-090
Manufacturer Recall No. : C1A
Manufacturer Information :
Manufacturer Name : Chrysler (FCA US, LLC)
Address : 800 Chrysler Drive
CIMS 482-00-91 Auburn Hills MI
48326-2757
Company phone : 1-800-853-1403
Population :
Number of potentially involved : 5
Estimated percentage with defect : 1 %
Equipment Information :
Brand / Trade 1 : MOPAR
Model : Hybrid Service Kit – Battery pack, 400V
Part No. : 68488244AA
Size : NR
Function : NR
Descriptive Information : Some high voltage (“HV”) batteries may fail internally.
The defect has not been identified and the root cause is still being investigated.
The suspect part population includes HV batteries built July 26, 2021, through
March 15, 2022, and was determined using supplier manufacturing records.
Similar HV batteries not included in this recall were manufactured before or after
the suspect period.
Production Dates : JUL 26, 2021 – MAR 15, 2022
Description of Defect :
Description of the Defect : If installed in a vehicle, an internally failed HV battery could lead to a vehicle
fire with the ignition on or off.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : A vehicle fire can result in increased risk of occupant injury and/or injury to
persons outside the vehicle, as well as property damage.
Part 573 Safety Recall Report 23E-090 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Description of the Cause : NR
Identification of Any Warning
that can Occur :
None
Involved Components :
Component Name : Hybrid Service Kit
Component Description : Battery pack, 400V
Component Part Number : 68488244AA
Supplier Identification :
Component Manufacturer
Name : SAMSUNG SDI AMERICA INC
Address : 4121 N ATLANTIC BLVD
AUBURN HILLS Michigan 48326-1570
Country : United States
Chronology :
• On May 12, 2023, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”)
organization opened an investigation after receiving two field reports of 2021 MY Jeep Wrangler PHEVs with
fires originating from the HV battery.
• In May 2023, FCA US requested buybacks of both vehicles for further analysis.
• From May 2023, to September 2023, FCA US received five additional reports of 2021-2022 MY Jeep Wrangler
PHEVs with fires originating from the HV battery and requested buybacks of these vehicles for further analysis.
• In October 2023, FCA US received two vehicle buybacks and have disassembled the HV battery packs. The
modules and cells are undergoing additional analysis.
• As of November 9, 2023, FCA US is aware of zero customer assistance records, zero warranty claims, and
eight field reports potentially relating to this issue for all markets with dates of receipt ranging from April 6,
2023, to November 2, 2023.
• As of November 9, 2023, FCA US is not aware of any accidents or injuries potentially relating to this issue for
all markets.
Part 573 Safety Recall Report 23E-090 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
• On November 16, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a
voluntary safety recall of the affected units.
Description of Remedy :
Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected parts to
repurchase the HV battery.
FCA US has a longstanding policy and practice of reimbursing owners who
have incurred the cost of repairing a problem that subsequently becomes
the subject of a field action. To ensure consistency, FCA US, as part of the
owner letter, will request that customers send the original receipt and/or
other adequate proof of payment to the company for confirmation of the
expense.
How Remedy Component Differs
from Recalled Component :
Remedy will be to repurchase the HV battery.
Identify How/When Recall Condition
was Corrected in Production :
NR
Recall Schedule :
Description of Recall Schedule : **11/22/2023: FCA US will notify dealers and begin notifying owners on
or about 01/11/2024.
Planned Dealer Notification Date : JAN 11, 2024 – JAN 11, 2024
Planned Owner Notification Date : JAN 11, 2024 – JAN 11, 2024
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or
installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR
Address : NR
NR
Country : NR
Company Phone : NR
* NR – Not Reported
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FCA US LLC Recall Part Number/ Model Compatibility
C1A – Jeep Wrangler PHEV High Voltage Battery
Submitted on November 22, 2023
The chart below shows the vehicle make/model/model year(s) in which the recalled components COULD be used/installed as aftermarket or service parts. This list does not represent vehicle models or model years in which the recalled components were used for initial vehicle production
High Voltage Battery Pack Part Compatibility
2020 MY
2021 MY
2022 MY
2023MY
2024MY
X
X
X
X
X
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11/23/2023
_____________________________________________________________________
New Safety Recall Advanced Communication – C1A
FCA US LLC (FCA US) has announced an equipment safety recall on certain Mopar High Voltage (HV) 400V battery packs, part number 68488244AA.
REASON FOR THIS SAFETY RECALL
Some of the above HV batteries may fail internally. The defect has not been identified and the root cause is still being investigated. If installed in a vehicle, an internally failed HV battery could lead to a vehicle fire with the ignition on or off. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage.
SERVICE ACTION
FCA US will conduct a voluntary safety recall on all affected parts to repurchase the HV battery. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 1st Quarter of 2024.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC
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