February 22, 2024 NHTSA CAMPAIGN NUMBER: 24V131000
Improperly Machined Steering Knuckle
A loss of vehicle control increases the risk of a crash.
NHTSA Campaign Number: 24V131
Manufacturer Chrysler
(FCA US, LLC)
Components STEERING
Potential Number of Units Affected 250
Summary
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.
Remedy
Dealers will replace the steering knuckle, free of charge. Owner notification letters are expected to be mailed April 12, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA’s number for this recall is 07B.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
New Safety Recall Advanced Communication – 07B
FCA US LLC (FCA US) has announced a safety recall on certain 2023 and 2024 model year (WL) Jeep Grand Cherokee vehicles.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with a steering knuckle that is improperly machined. A steering knuckle without finished machining can cause a ball joint to not be seated correctly and the ball joint nut to not be fully torqued which can cause ball joint to knuckle separation. A ball joint separating from the knuckle results in the wheel falling outboard, which can cause a vehicle crash without prior warning.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to replace the steering knuckle. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 2nd Quarter of 2024.
Chronology :
- On January 12, 2024, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation into some 2024 MY Jeep Grand Cherokee vehicles potentially built with a suspect steering knuckle with incomplete finish machining.
- During January 2024, FCA US TSRC conducted an analysis of loss of steering patterns and vehicle history and determined that the affected vehicles were equipped with suspect steering knuckles.
- As of January 31, 2024, FCA US is not aware of any customer assistance records, warranty claims or field reports potentially related to this issue for all markets.
- As of January 31, 2024, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets.
- On February 15, 2024, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| JEEP | GRAND CHEROKEE | 2024 |
5 Associated Documents
Defect Notice 573 Report
RCLRPT-24V131-2142.PDF 214.172KB
Recall 573 Report – 2/29/2024
RCLRPT-24V131-9892.PDF 214.171KB
Manufacturer Notices(to Dealers,etc)
Recall Acknowledgement
RCAK-24V131-4559.pdf 653.212KB
Manufacturer Notices(to Dealers,etc)
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SEOCONTENT-START
02/23/2024
_____________________________________________________________________
New Safety Recall Advanced Communication – 07B
FCA US LLC (FCA US) has announced a safety recall on certain 2023 and 2024 model year (WL) Jeep Grand Cherokee vehicles.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with a steering knuckle that is improperly machined. A steering knuckle without finished machining can cause a ball joint to not be seated correctly and the ball joint nut to not be fully torqued which can cause ball joint to knuckle separation. A ball joint separating from the knuckle results in the wheel falling outboard, which can cause a vehicle crash without prior warning.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to replace the steering knuckle. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 2nd Quarter of 2024.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-131
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Chrysler (FCA US, LLC) (Stellantis) FEB 29, 2024 NHTSA Recall No. : 24V-131 Manufacturer Recall No. : 07B Manufacturer Information :
Manufacturer Name : Chrysler (FCA US, LLC) (Stellantis) Address : 800 Chrysler Drive
CIMS 482-00-91 Auburn Hills MI 48326-2757
Company phone : 1-800-853-1403 Population :
Number of potentially involved : 250 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2024-2024 Jeep Grand Cherokee Vehicle Type : Body Style : SUV Power Train : NR
Descriptive Information : Some 2024 MY Jeep Grand Cherokee vehicles may have been built with a steering knuckle that is improperly machined. The suspect period began on December 27, 2023, when suspect steering knuckles were introduced into vehicle production, and ended on January 2, 2024, when suspect steering knuckles were no longer used in vehicle production. Vehicle production and supplier traceability records were used to determine the suspect period. Similar vehicles not included in this recall were built before or after the suspect period or were repaired prior to release from the vehicle assembly plant. Production Dates : DEC 27, 2023 – JAN 02, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : A steering knuckle without finished machining can cause a ball joint to not be seated correctly and the ball joint nut to not be fully torqued which can cause ball joint to knuckle separation.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : A ball joint separating from the knuckle results in the wheel falling outboard, which can cause a vehicle crash without prior warning. Description of the Cause : NR Part 573 Safety Recall Report 24V-131 Page 2 Identification of Any Warning
that can Occur : Potential for noise and vibration while driving. Involved Components : Component Name 1 : Steering Knuckle Component Description : Front Steering Knuckle Component Part Number : 68483788AD Supplier Identification : Component Manufacturer
Name : SAINT JEAN INDUSTRIES Address : 424 INDUSTRIAL PARK RD
HEBER SPRINGS Arkansas 72543-8520
Country : United States Chronology :
• On January 12, 2024, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation into some 2024 MY Jeep Grand Cherokee vehicles potentially built with a suspect steering knuckle with incomplete finish machining. • During January 2024, FCA US TSRC conducted an analysis of loss of steering patterns and vehicle history and determined that the affected vehicles were equipped with suspect steering knuckles. • As of January 31, 2024, FCA US is not aware of any customer assistance records, warranty claims or field reports potentially related to this issue for all markets. • As of January 31, 2024, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets. • On February 15, 2024, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-131
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : FCA US will conduct a voluntary safety recall to replace the steering
knuckle. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense.
Remedy will be to replace the improperly machined steering knuckle with a properly machined steering knuckle.
NR Recall Schedule :
Description of Recall Schedule : **02/22/2024: FCA US will notify dealers and begin notifying owners on
or about 04/12/2024.
Planned Dealer Notification Date : APR 12, 2024 – APR 12, 2024
Planned Owner Notification Date : APR 12, 2024 – APR 12, 2024
* NR – Not Reported
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02/29/2024
_____________________________________________________________________
New Safety Recall Advanced Communication – 07B
FCA US LLC (FCA US) has announced a safety recall on certain 2024 model year (WL) Jeep Grand Cherokee vehicles.
VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles.
Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with a steering knuckle that is improperly machined. A steering knuckle without finished machining can cause a ball joint to not be seated correctly and the ball joint nut to not be fully torqued which can cause ball joint to knuckle separation. A ball joint separating from the knuckle results in the wheel falling outboard, which can cause a vehicle crash without prior warning.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to replace the steering knuckle. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 2nd Quarter of 2024.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Violation of this requirement by a dealer could result in a civil penalty of up to $27,168 per vehicle. Involved vehicles can be determined by using the VIP inquiry process.
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