April 25, 2024 NHTSA CAMPAIGN NUMBER: 24V290000
Inoperative Electronic Stability Control/FMVSS 126
Driving with an inoperative electronic stability control system can increase the risk of a crash.
NHTSA Campaign Number: 24V290
Manufacturer Chrysler
(FCA US, LLC)
Components ELECTRONIC STABILITY CONTROL (ESC)
Potential Number of Units Affected 2
Summary
Chrysler (FCA US, LLC) is recalling certain 2021 Ram Promaster vehicles. An insecure ground connection may cause the electronic stability control (ESC) to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, “Electronic Stability Control Systems.”
Remedy
Dealers will tighten the ground nut assembly, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 43B.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
New Safety Recall Advanced Communication – 43B
FCA US LLC (FCA US) has announced a safety recall on certain 2021 Model Year (VF) Ram ProMaster vehicles.
REASON FOR THIS SAFETY RECALL
Some vehicles may have a loose ground securement for the Anti-lock Brake System (ABS) module, which may result in the loss of communication with the ABS module which can lead to a loss of Electronic Stability Control (ESC). A vehicle with a non-functioning ESC system may increase the risk of a crash in certain driving condition.
The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 126 S5.1.2 requires that Electronic Stability Control (“ESC”) “is operational during all phases of driving including acceleration, coasting, and deceleration (including braking) ….” Vehicles with a loose ground securement may not have ESC operational during all phases of driving.
SERVICE ACTION
All vehicles in this recall have been remedied by securing the loose ground. Dealers will be notified of the launch of this safety recall by way of established communication methods.
Chronology :
- On January 23, 2023 FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to an inoperative ABS module in some 2021 MY Ram ProMaster vehicles.
- From January 2023, though July 2023 FCA US TSRC reviewed warranty data, field records and customer assistance records to understand potential customer consequences.
- From July 2023, through March 2024, FCA US TSRC met with FCA US engineering and manufacturing to review the issue, understand the failure mode, and to determine the suspect population.
- On March 27, 2024, the FCA US TSRC organization recognized a vehicle build issue existed on certain vehicles that can lead to a loose ABS module ground connection which can lead to a loss of ESC function, potentially resulting in a noncompliance with FMVSS No.126.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| RAM | PROMASTER | 2021 |
3 Associated Documents
Noncompliance Notice 573 Report
RCLRPT-24V290-7611.PDF 214.727KB
Recall Acknowledgement
RCAK-24V290-6867.pdf 645.238KB
Manufacturer Notices(to Dealers,etc)
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SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-290
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Chrysler (FCA US, LLC) APR 25, 2024 NHTSA Recall No. : 24V-290 Manufacturer Recall No. : 43B Manufacturer Information :
Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive
CIMS 482-00-91 Auburn Hills MI 48326-2757
Company phone : 1-800-853-1403
Population :
Number of potentially involved : 2
Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2021-2021 Ram ProMaster Vehicle Type : Body Style : VAN Power Train : NR
Descriptive Information : Some 2021 MY Ram ProMaster vehicles may have a loose ground securement for the Anti-lock Brake System (“ABS”) module, which may result in the loss of communication with the ABS module which can lead to a loss of Electronic Stability Control (“ESC”). The suspect population began on August 14, 2021, when the first suspect vehicle was produced, and ended on October 18, 2021, when the last suspect vehicle was produced. Warranty repair records were used to determine the suspect period. Similar vehicles not included in this recall were built with proper ground securement.
Production Dates : AUG 14, 2021 – OCT 18, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance :
Description of the Noncompliance :
Federal Motor Vehicle Safety Standard (“FMVSS”) 571.126 S5.1.2 requires that Electronic Stability Control (“ESC”) “is operational during all phases of driving including acceleration, coasting, and deceleration (including braking) … .”
Vehicles with a loose ground securement may not have ESC operational during all phases of driving. FMVSS 1 : 126 – Electronic stability control systems FMVSS 2 : NR Description of the Safety Risk : A vehicle with a non-functioning ESC system may increase the risk of a crash Part 573 Safety Recall Report 24V-290 Page 2 Description of the Safety Risk : in certain driving condition.
Description of the Cause : NR Identification of Any Warning
that can Occur : None prior to failure. If the ground circuit loses connection, one or more malfunction indicator lamps will illuminate on the instrument panel. Involved Components : Component Name 1 : M6x1.0 Nut Component Description : nut.hex.flg Component Part Number : 06107185AA Supplier Identification : Component Manufacturer
Name : Emhart Fastening Teknologies Address : 49201 Gratiot Rd
Chesterfield Michigan 48051-2521
Country : United States Chronology :
• On January 23, 2023 FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to an inoperative ABS module in some 2021 MY Ram ProMaster vehicles. • From January 2023, though July 2023 FCA US TSRC reviewed warranty data, field records and customer assistance records to understand potential customer consequences. • From July 2023, through March 2024, FCA US TSRC met with FCA US engineering and manufacturing to review the issue, understand the failure mode, and to determine the suspect population. • On March 27, 2024, the FCA US TSRC organization recognized a vehicle build issue existed on certain vehicles that can lead to a loose ABS module ground connection which can lead to a loss of ESC function, potentially resulting in a noncompliance with FMVSS No.126. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-290
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
• On April 18, 2024, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.
Description of Remedy :
Description of Remedy Program : All vehicles in this recall have been remedied by ensuring the ground nut
assembly is fully tightened to the proper specification. Warranty records show these repairs occurred between December 2, 2021, and January 27, 2022.
FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense.
How Remedy Component Differs from Recalled Component :
This recall is not related to a part defect but rather an assembly issue where the ground nut assembly may not have been fully tightened to specification. The remedy is ensure that the nut is torqued to the proper specification.
Identify How/When Recall Condition was Corrected in Production :
NR
Recall Schedule :
Description of Recall Schedule : *04/25/2024: Owner notification not required per NHTSA agreement
since vehicles are already remedied. FCA US will notify dealers on or about 06/14/2024.
Planned Dealer Notification Date : JUN 14, 2024 – JUN 14, 2024 Planned Owner Notification Date : NR – NR
* NR – Not Reported
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04/26/2024
_____________________________________________________________________
New Safety Recall Advanced Communication – 43B
FCA US LLC (FCA US) has announced a safety recall on certain 2021 Model Year (VF) Ram ProMaster vehicles.
REASON FOR THIS SAFETY RECALL
Some vehicles may have a loose ground securement for the Anti-lock Brake System (ABS) module, which may result in the loss of communication with the ABS module which can lead to a loss of Electronic Stability Control (ESC). A vehicle with a non-functioning ESC system may increase the risk of a crash in certain driving condition.
The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 126 S5.1.2 requires that Electronic Stability Control (“ESC”) “is operational during all phases of driving including acceleration, coasting, and deceleration (including braking) ….” Vehicles with a loose ground securement may not have ESC operational during all phases of driving.
SERVICE ACTION
All vehicles in this recall have been remedied by securing the loose ground. Dealers will be notified of the launch of this safety recall by way of established communication methods.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC
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