April 25, 2024 NHTSA CAMPAIGN NUMBER: 24V291000
Rearview Camera Image May Not Display/FMVSS 111
A rearview camera image that does not display decreases the driver’s visibility, increasing the risk of injury or crash.
NHTSA Campaign Number: 24V291
Manufacturer Chrysler
(FCA US, LLC)
Components BACK OVER PREVENTION
Potential Number of Units Affected 2
Summary
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”
Remedy
Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 44B.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
New Safety Recall Advanced Communication – 44B
FCA US LLC (FCA US) has announced a safety recall on one 2023 model year (WL) Jeep Grand Cherokee vehicle and one 2023 model year (WL) Jeep Grand Cherokee L vehicle.
REASON FOR THIS SAFETY RECALL
The above vehicles may have been built with an improperly fastened rearview camera connection at the Display Screen Module (DSM) which may prevent the camera signal from passing through to the media screen. The vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing up without verifying it is safe to do so could lead to an increased risk of injury to people outside the vehicle.
The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.111 S6.2.6 requires that “The rear visibility system default to the rearview image being visible and meet the requirements of FMVSS No. 571.111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected.” Vehicles with improperly fastened rearview camera connections at the DSM may not display the rearview image during a backing event under certain conditions.
SERVICE ACTION
All vehicles in this recall have been remedied by securing the rearview camera connections at the DSM. Dealers will be notified of the launch of this safety recall by way of established communication methods.
Chronology :
- On April 20, 2023, FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to rearview cameras not displaying in some 2023 MY Jeep Grand Cherokee and Grand Cherokee L vehicles.
- From April 2023, through August 2023, FCA US TSRC reviewed warranty data, field records, and customer assistance records to understand potential customer consequence.
- From August 2023, through March 2024, FCA US TSRC met with FCA US engineering and manufacturing to review the issue, understand the failure mode, and to determine the suspect population.
- On March 27, 2024, the FCA US TSRC organization recognized a vehicle build issue existed on certain vehicles related to the rearview back up camera not displaying the rearview image, potentially causing a noncompliance with FMVSS No.111.
- On April 18, 2024, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| JEEP | GRAND CHEROKEE | 2023 |
3 Associated Documents
Recall Acknowledgement
Noncompliance Notice 573 Report
RCLRPT-24V291-7833.PDF 215.831KB
Manufacturer Notices(to Dealers,etc)
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SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-291
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Chrysler (FCA US, LLC) APR 25, 2024 NHTSA Recall No. : 24V-291 Manufacturer Recall No. : 44B Manufacturer Information :
Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive
CIMS 482-00-91 Auburn Hills MI 48326-2757
Company phone : 1-800-853-1403
Population :
Number of potentially involved : 2
Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2023-2023 Jeep Grand Cherokee L Vehicle Type : Body Style : SUV Power Train : NR
Descriptive Information : One 2023 MY Jeep Grand Cherokee L vehicle may have been built with an improperly fastened rearview camera connection at the Display Screen Module (“DSM”) which may prevent the camera signal from passing through to the media screen. The suspect period began on January 3, 2023, when the suspect 2023 MY Grand Cherokee L vehicle was produced, and ended on January 3, 2023, when supplier manufacturing implemented an additional control to ensure the DSM connection is properly connected in production. Warranty records were used to determine the suspect population. Similar vehicles not included in this recall were built with a properly connected DSM connection. The total affected vehicles for this model is 1.
Production Dates : JAN 03, 2023 – JAN 03, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-291 Page 2 Vehicle 2 : 2023-2023 Jeep Grand Cherokee Vehicle Type : Body Style : SUV Power Train : NR
Descriptive Information : One 2023 MY Jeep Grand Cherokee vehicle may have been built with an improperly fastened rearview camera connection at the DSM which may prevent the camera signal from passing through to the media screen. The suspect period began on February 27, 2023, when the suspect 2023 MY Grand Cherokee vehicle was produced, and ended on February 27, 2023, when supplier manufacturing implemented an additional control to ensure the DSM connection is properly connected in production. Warranty records were used to determine the suspect population. Similar vehicles not included in this recall were built with a properly connected DSM connection. The total affected vehicles for this model is 1.
Production Dates : FEB 27, 2023 – FEB 27, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : Federal Motor Vehicle Safety Standard (“FMVSS”) No. 571.111 S6.2.6 requires that “The rear visibility system default to the rearview image being visible and meet the requirements of FMVSS No. 571.111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected.” Vehicles with improperly fastened rearview camera connections at the DSM may not display the rearview image during a backing event under certain conditions. FMVSS 1 : 111 – Rear visibility FMVSS 2 : NR
Description of the Safety Risk : The vehicle operator will notice that the rearview image is not displayed if
attempting to reference the image while backing. If this warning is not heeded, backing up without verifying it is safe to do so could lead to an increased risk of injury to people outside the vehicle.
Description of the Cause : NR Identification of Any Warning
that can Occur : None prior to failure. However, the driver will notice that the rearview image is not displayed when the vehicle is placed into reverse. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-291 Page 3 Involved Components : Component Name 1 : WL IP Harness Component Description : WL IP Harness Component Part Number : 68596713AB Supplier Identification : Component Manufacturer
Name : Yazaki North America Address : 6801 Haggerty Rd
Canton Michigan 48187
Country : United States Chronology :
• On April 20, 2023, FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to rearview cameras not displaying in some 2023 MY Jeep Grand Cherokee and Grand Cherokee L vehicles. • From April 2023, through August 2023, FCA US TSRC reviewed warranty data, field records, and customer assistance records to understand potential customer consequence. • From August 2023, through March 2024, FCA US TSRC met with FCA US engineering and manufacturing to review the issue, understand the failure mode, and to determine the suspect population. • On March 27, 2024, the FCA US TSRC organization recognized a vehicle build issue existed on certain vehicles related to the rearview back up camera not displaying the rearview image, potentially causing a noncompliance with FMVSS No.111. • On April 18, 2024, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. Description of Remedy :
Description of Remedy Program : NR
How Remedy Component Differs This recall is not related to a part defect but rather an assembly issue
where a connection at the DSM may not have been properly secured The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-291
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573 from Recalled Component : during vehicle production. The remedy is to insure a proper connection.
Identify How/When Recall Condition was Corrected in Production :
NR
Recall Schedule :
Description of Recall Schedule : **04/25/2024: Owner notification not required per NHTSA agreement
since vehicles are already remedied. FCA US will notify dealers on or about 6/14/2024.
Planned Dealer Notification Date : JUN 14, 2024 – JUN 14, 2024 Planned Owner Notification Date : NR – NR
* NR – Not Reported
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04/26/2024
_____________________________________________________________________
New Safety Recall Advanced Communication – 44B
FCA US LLC (FCA US) has announced a safety recall on one 2023 model year (WL) Jeep Grand Cherokee vehicle and one 2023 model year (WL) Jeep Grand Cherokee L vehicle.
REASON FOR THIS SAFETY RECALL
The above vehicles may have been built with an improperly fastened rearview camera connection at the Display Screen Module (DSM) which may prevent the camera signal from passing through to the media screen. The vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing up without verifying it is safe to do so could lead to an increased risk of injury to people outside the vehicle.
The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.111 S6.2.6 requires that “The rear visibility system default to the rearview image being visible and meet the requirements of FMVSS No. 571.111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected.” Vehicles with improperly fastened rearview camera connections at the DSM may not display the rearview image during a backing event under certain conditions.
SERVICE ACTION
All vehicles in this recall have been remedied by securing the rearview camera connections at the DSM. Dealers will be notified of the launch of this safety recall by way of established communication methods.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC
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