April 25, 2024 NHTSA CAMPAIGN NUMBER: 24V289000
Rearview Camera Image May Not Display/FMVSS 111
A rearview camera image that does not display decreases the driver’s visibility, increasing the risk of injury or crash.
NHTSA Campaign Number: 24V289
Manufacturer Chrysler (FCA US, LLC)
Components BACK OVER PREVENTION
Potential Number of Units Affected 8
Summary
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”
Remedy
Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 40B.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
New Safety Recall Advanced Communication – 40B
FCA US LLC (FCA US) has announced a safety recall on certain 2022 – 2023 model year (WL) Jeep Grand Cherokee and 2023 – 2024 model year (WL) Jeep Grand Cherokee L vehicles.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with an inline connector for the rearview camera coaxial cable connector that is not properly secured and may prevent the camera signal from passing through to the media screen. The vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing up without verifying it is safe to do so could lead to an increased risk of injury to people outside the vehicle.
The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.111 S6.2.6 requires that “The rear visibility system default to the rearview image being visible and meet the requirements of FMVSS No. 571.111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected.” Vehicles with improperly connected coaxial cables may not display the rearview image during a backing event under certain conditions.
SERVICE ACTION
All vehicles in this recall have been remedied by securing the rearview camera coaxial cable connection. Dealers will be notified of the launch of this safety recall by way of established communication methods.
Chronology :
• On January 12, 2023, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to rearview cameras not displaying in some 2022-2024 MY Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles.
• From January 2023, through April 2023, FCA US TSRC reviewed warranty data, field records, and customer assistance records to understand potential customer consequence.
• From April 2023, through July 2023, FCA US TSRC held regular meetings with FCA US Engineering to understand all potential failure modes of the issue and whether the behavior is regulated by FMVSS No.111. • From July 2023, through March 2024, FCA US TSRC held regular meetings with FCA US Supplier Operations, FCA US Engineering, and FCA US Manufacturing regularly to review manufacturing and quality control processes, part design, and production records to understand the scope of the issue.
• On April 10, 2024, the FCA US TSRC organization recognized a vehicle build issue existed on certain vehicles related to the rearview back up camera not displaying the rearview image, potentially causing a noncompliance with FMVSS No.111.
• On April 18, 2024, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.
3 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| JEEP | GRAND CHEROKEE | 2022-2024 |
3 Associated Documents
Recall Acknowledgement
RCAK-24V289-6886.pdf 645.286KB
Noncompliance Notice 573 Report
RCLRPT-24V289-4802.PDF 216.203KB
Manufacturer Notices(to Dealers,etc)
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SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-289
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Chrysler
(FCA US, LLC) APR 25, 2024 NHTSA Recall No. : 24V-289 Manufacturer Recall No. : 40B Manufacturer Information :
Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive
CIMS 482-00-91 Auburn Hills MI 48326-2757
Company phone : 1-800-853-1403
Population :
Number of potentially involved : 8
Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2022-2023 Jeep Grand Cherokee Vehicle Type : Body Style : SUV Power Train : NR
Descriptive Information : Some 2022-2023 MY Jeep Grand Cherokee vehicles may have been built with an inline connector for the rearview camera coaxial cable that is not properly secured and may prevent the camera signal from passing through to the media screen. The suspect population began on June 16, 2022, when the first suspect 2022 MY vehicle was produced, and ended on May 18, 2023, when the last suspect vehicle was produced. Warranty records were used to determine the suspect population. Similar vehicles not included in this recall were built with a properly connected coaxial cable. The total affected vehicles for this model is 5.
Production Dates : JUN 16, 2022 – MAY 18, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-289 Page 2 Vehicle 2 : 2023-2024 Jeep Grand Cherokee L Vehicle Type : Body Style : SUV Power Train : NR
Descriptive Information : Some 2023-2024 MY Jeep Grand Cherokee L vehicles may have been built with an inline connector for the rearview camera coaxial cable that is not properly secured and may prevent the camera signal from passing through to the media screen. The suspect population began on August 19, 2022, when the first suspect 2023 MY vehicle was produced, and ended on December 9, 2023, when the last suspect vehicle was produced. Warranty records were used to determine the suspect population. Similar vehicles not included in this recall were built with a properly connected coaxial cable. The total affected vehicles for this model is 3.
Production Dates : AUG 19, 2022 – DEC 09, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : Federal Motor Vehicle Safety Standard (“FMVSS”) No. 571.111 S6.2.6 requires that “The rear visibility system default to the rearview image being visible and meet the requirements of FMVSS No. 571.111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected.” Vehicles with improperly connected coaxial cables may not display the rearview image during a backing event under certain conditions”. FMVSS 1 : 111 – Rear visibility FMVSS 2 : NR
Description of the Safety Risk : The vehicle operator will notice that the rearview image is not displayed if
attempting to reference the image while backing. If this warning is not heeded, backing up without verifying it is safe to do so could lead to an increased risk of injury to people outside the vehicle.
Description of the Cause : NR Identification of Any Warning
that can Occur : None prior to failure. However, the driver will notice that the rearview image is not displayed when the vehicle is placed into reverse. Involved Components : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-289 Page 3 Component Name 1 : WL IP Harness Component Description : WL IP Harness Component Part Number : 68596713AB Supplier Identification : Component Manufacturer
Name : Yazaki North America Address : 6801 Haggerty Rd
Canton Michigan 48187
Country : United States Chronology :
• On January 12, 2023, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to rearview cameras not displaying in some 2022-2024 MY Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. • From January 2023, through April 2023, FCA US TSRC reviewed warranty data, field records, and customer assistance records to understand potential customer consequence. • From April 2023, through July 2023, FCA US TSRC held regular meetings with FCA US Engineering to understand all potential failure modes of the issue and whether the behavior is regulated by FMVSS No.111. • From July 2023, through March 2024, FCA US TSRC held regular meetings with FCA US Supplier Operations, FCA US Engineering, and FCA US Manufacturing regularly to review manufacturing and quality control processes, part design, and production records to understand the scope of the issue. • On April 10, 2024, the FCA US TSRC organization recognized a vehicle build issue existed on certain vehicles related to the rearview back up camera not displaying the rearview image, potentially causing a noncompliance with FMVSS No.111. • On April 18, 2024, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-289
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : All vehicles in this recall have been remedied by securing the rearview
camera coaxial cable connection. Warranty records show these repairs occurred between August 11, 2022, and February 6, 2024. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production :
FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense.
This recall is not related to a part defect but rather an assembly issue where a coaxial cable may not have been properly secured during vehicle production. The remedy is to insure a proper connection.
NR Recall Schedule :
Description of Recall Schedule : **04/25/2024: Owner notification not required per NHTSA agreement
since the vehicles are already remedied. FCA will notify dealers on or about 06/14/2024.
Planned Dealer Notification Date : JUN 14, 2024 – JUN 14, 2024 Planned Owner Notification Date : NR – NR
* NR – Not Reported
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04/26/2024
_____________________________________________________________________
New Safety Recall Advanced Communication – 40B
FCA US LLC (FCA US) has announced a safety recall on certain 2022 – 2023 model year (WL) Jeep Grand Cherokee and 2023 – 2024 model year (WL) Jeep Grand Cherokee L vehicles.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with an inline connector for the rearview camera coaxial cable connector that is not properly secured and may prevent the camera signal from passing through to the media screen. The vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing up without verifying it is safe to do so could lead to an increased risk of injury to people outside the vehicle.
The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.111 S6.2.6 requires that “The rear visibility system default to the rearview image being visible and meet the requirements of FMVSS No. 571.111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected.” Vehicles with improperly connected coaxial cables may not display the rearview image during a backing event under certain conditions.
SERVICE ACTION
All vehicles in this recall have been remedied by securing the rearview camera coaxial cable connection. Dealers will be notified of the launch of this safety recall by way of established communication methods.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC
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