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14B – SCCM Internal Failure – 2023-2024 RAM

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SCCM Internal Failure

Reference: 14B / NHTSA 24V-199

Remedy available for
2023 (DS) Ram 1500 Classic Pickup
2023-2024 (D2) Ram 3500 Pickup
2023-2024 (DD) Ram 3500 Cab Chassis
2023 (DF) Ram 3500 10k Lb. Cab Chassis
2023-2024 (DJ) Ram 2500 Pickup
2023-2024 (DP) Ram 4500/5500 Cab Chassis

 

Template Version 1.0

Revision Edition Detail
0March 2024Initial version.

 

IMPORTANT:

  • Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these vehicles before retail delivery. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle.
  • Some of the involved vehicles may be in dealer used vehicle inventory. Dealers should complete this recall service on these vehicles before retail delivery.
  • Dealers should also perform this recall on vehicles in for service. 

Involved vehicles can be determined by using the VIP inquiry process.

 

SYMPTOM DESCRIPTION

About 15,720 of the above vehicles may have been built have been built with a steering column control module (SCCM) with an insufficient weld between an internal flexible flat cable (FFC) and busbar. The SCCM may not allow a deployment signal from the Occupant Restraint Controller to reach the driver airbag module, preventing airbag deployment. An airbag that does not deploy when intended may result in increased risk of injury to the driver in certain crashes.

The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208 requires driver’s airbag deployment during a crash.

 

SCOPE

This recall applies only to the above vehicles.

NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.

IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these vehicles before retail delivery.  Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service.  Involved vehicles can be determined by using the VIP inquiry process.

 

REPAIR TO BE PERFORMED

Use wiTech to perform SCCM Serial Number

Validation. If the SCCM fails the validation, replace the SCCM. If it passes the validation, return the vehicle to the customer.

 

PARTS INFORMATION

Part No. Qty.  Part Name
CSPRB2A1AA1SCREW, Hex Flange Head (M10X1.5X35 – Steering Wheel) (All Platforms)
CSPRB2A2AA1STEERING CONTROL

(SCCM MODULE) 2023 (DS) RAM 1500 Pickup

CSPRB2A3AA1STEERING CONTROL

(SCCM MODULE) 2023 (DS) RAM 1500 Pickup (with NHS heated steering wheel and with XAP power adjustable pedal)

CSPRB2A6AA1STEERING CONTROL

(SCCM MODULE) 2023 – 2024 (D2) RAM 3500 Pickup, 2023 – 2024 (DJ) RAM 2500 Pickup, 2023 – 2024 (DD) RAM 3500 Cab Chassis, 2023 – 2024 (DP) RAM 4500/5500 Cab Chassis (with XA8 non-adjustable pedals, without NHS heated steering wheel)

CSPRB2A7AA1STEERING CONTROL

(SCCM MODULE) 2023 – 2024 (DP) RAM 4500/5500 Cab Chassis, 2023 (DF) RAM 3500 <10K LB. Cab Chassis, 2023 – 2024 (DD) RAM 3500 Cab Chassis, 2023 – 2024 (DJ) RAM 2500 Pickup, 2023 – 2024 (D2) RAM 3500 Pickup (with XA8 nonadjustable pedals, with NHS heated steering wheel)

CSPRB2A9AA1STEERING CONTROL

(SCCM MODULE) 2023 – 2024 (D2) RAM 3500 Pickup, 2023 – 2024 (DJ) RAM 2500 Pickup (with XAP power adjustable pedal or XAM power adjustable pedals with memory, and with NHS heated steering wheel)

 

PARTS RETURN

No parts return required for this campaign.

Render the recalled part unusable and discard.

 

SPECIAL TOOLS

Number Description
NPNwiTECH MicroPod IIeBay logo / MDP
NPNLaptop Computer
NPNwiTECH Software
10187Remover Tool, Driver’s Airbag
C-4755Trim Stick
2050200100Remover, Driver Air Bag
10187Remover Tool, Driver’s Airbag

 

OWNER NOTIFICATION / SERVICE SCHEDULING

All involved vehicle owners known to FCA are being notified of the service requirement by first class mail.  They are requested to schedule appointments for this service with their dealers.  A generic copy of the owner letter is attached.

 

SERVICE PROCEDURE – DIAGNOSIS

A. wiTECH Diagnostic Testing

NOTE: The wiTECH scan tool must be used to perform this recall.  The wiTECH software is required to be at the latest release level before performing this procedure.

 

  1. Connect the wiTECH MDP to the vehicle data link connector.

 

  1. Place the ignition in the “RUN”

 

  1. Open the wiTECH 2.0 website.

 

  1. Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen. Click “Accept”.

 

  1. From the “Vehicle Selection” screen, select the vehicle to be updated.

 

  1. Select “SCCM” from the topology screen.

 

  1. Go to the “Misc. Functions”

 

  1. Select “SCCM Serial Number Validation”.

 

  1. One of these results will be displayed:
  • “Serial Number Confirmed OK. No replacement needed.” Clear any set codes and return the vehicles to the owner.
  • “This SCCM is faulty and needs replacement. Refer to recall instructions.” Complete the SCCM replacement steps below.

 

SERVICE PROCEDURE – DS

B. Remove SCCM

WARNING: To avoid serious or fatal injury on vehicles equipped with airbags, disable the Supplemental Restraint System (SRS) before attempting any steering wheel, steering column, airbag, seat belt tensioner, impact sensor or instrument panel component diagnosis or service. Disconnect and isolate the battery negative (ground) cable, then wait two minutes for the system capacitor to discharge before performing further diagnosis or service. This is the only sure way to disable the SRS. Failure to take the proper precautions could result in accidental airbag deployment.

 

WARNING: To avoid serious or fatal injury, use extreme care to prevent any foreign material from entering the Driver AirBag (DAB), or becoming entrapped between the DAB cushion and the DAB trim cover. Failure to observe this warning could result in occupant injuries upon airbag deployment.

 

CAUTION: If the clockspring is not properly centered in relation to the Steering Angle Sensor (SAS), steering wheel, steering shaft and steering gear, it may be damaged or Diagnostic Trouble Codes (DTC) may be set in the SAS. Service replacement clocksprings are shipped pre-centered and with a locking pin installed. This locking pin should not be removed until the clockspring has been installed on the steering column.

 

  1. Place the front wheels in the straight-ahead position.

 

  1. Disconnect and isolate the negative battery cable. If equipped with an Intelligent Battery Sensor (IBS), disconnect the IBS connector first before disconnecting the negative battery cable.

 

  1. Wait 2 minutes for capacitor discharge.

 

  1. From below the steering column, remove the two outboard screws within the recess areas (2) that secure the upper shroud (1) to the lower shroud (3) (Figure 1).

 

NOTE: There are snap connections near the instrument cluster and between the shroud and the steering wheel that secure the upper and lower shroud.

 

  1. Remove the upper shroud (1) by pushing gently inward and upward on both sides of the upper shroud above the parting line of the lower shroud to release  the snap features that secure the two shroud halves to each other (Figure 1).

 

  1. Release the steering column tilt lever and lower the column to its most downward position for easiest driver airbag removal access.

 

NOTE: It may be helpful to use a small mirror to aid visibility during the initial attempt to remove the

 

Driver AirBag (DAB) from the steering wheel.

 

  1. There are three airbag retainer access holes (1) on the instrument panel side of the hub of the steering wheel (2), located at the two o’clock, six o’clock and ten o’clock positions. The steering wheel must be rotated to bring each of these access holes up to the twelve o’clock position of the steering column one at a time for removal access (Figure 2).

 

  1. Insert the short blade (Tip A) of the DAB Removal Tool (Special Tool Number 10187 ) (1) or the blade of an equivalent prying tool into either of the upper (two o’clock or ten o’clock) access holes (3) of the steering wheel hub rear trim cover (2), being certain to place the blade of the tool on the inboard (steering wheel hub) side of the airbag snap retainer wire loop (Figure 3).

 

  1. Push the handle of the tool downward for the blade to pry the snap retainer wire loop (3) upward far enough to disengage the loop from the hook of the steering wheel armature. At the same time, gently pull the DAB (1) away from the steering wheel (2) to prevent the retainer from snapping back into place over the hook once it is disengaged (Figure 4).

 

  1. Repeat Steps 7 and 8 at the other upper (two o’clock or ten o’clock) access hole to disengage the other upper snap retainer wire loop.

 

  1. Repeat Steps 7 and 8 at the lower (six o’clock) access hole to disengage the lower snap retainer wire loop. The lower snap retainer wire loop has a distinctive V-shape and must always be installed onto the six o’clock hook of the steering wheel armature.

 

  1. Pull the DAB away from the steering wheel far enough to access and disengage the plastic push-in retainer (2) of the clockspring pigtail wire harness (1) from the locator hole (3) at the 12 o’clock position on the back of the airbag housing (Figure 5).

 

CAUTION: Do not pull on the clockspring pigtail wires or pry on the connector insulator to disengage the connector from the driver airbag inflator connector receptacle. Improper removal of these pigtail wires and their connector insulators can result in damage to the airbag circuits or connector insulators.

 

  1. The clockspring DAB pigtail wire connector insulators (1) are secured by integral latches (2) to the airbag inflator connector receptacles, which are located on the back of the airbag housing. Pinch both latches firmly, then pull the insulators straight out from the airbag inflator to disconnect them from the connector receptacles (Figure 6).

 

  1. Remove the DAB from the steering wheel.

 

  1. Remove the steering wheel bolt and DISCARD.

 

  1. Disconnect the wire harness connectors (1) and (2) (Figure 7).

 

  1. Remove the steering wheel.

 

  1. Using a trim stick C-4755 or equivalent, disengage the retainer clip that secures the hood release to the steering column opening cover, and remove the hood release handle from the cover (Figure 8).

 

  1. Remove the two fasteners (2) that secure the bottom of the steering column opening cover (1) to the instrument panel (Figure 8).

 

  1. Remove the Data Link Connector (3) from the steering column opening cover (2) by pressing in the tabs (1) and pushing the connector through the opening on the back side of the cover (Figure 9).

 

  1. Using a trim stick C-4755 or equivalent, release the retainer clips that secure the steering column opening cover (1) to the instrument panel and remove the cover (Figure 10).

 

  1. Disconnect necessary wire harness connectors.

 

  1. Remove the lower shroud to column retaining screw (1) and carefully move the lower shroud over the steering column tilt lever and off the steering column (Figure 11).

 

  1. Remove the screw (1) (Figure 12).

 

  1. Remove the screw (1) (Figure 13).

 

  1. Pull the SCCM slightly away from the steering column and disconnect the pedal adjustment wire harness connector, if equipped.

 

  1. Remove the SCCM from the steering column (Figure 14).

 

  1. Disengage the wire harness routing clip (1) (Figure 14).

 

  1. Disconnect the wire harness connectors (2 & 3) (Figure 14).

 

  1. Remove and DISCARD the SCCM from the vehicle.

 

C. Install SCCM

NOTE: The Steering Column Control Module (SCCM) centering can be verified by visually confirming the blue striped ribbon is present in the sight glass (Figure 15).

 

  1. Connect the wire harness connectors (2&3) (Figure 14).

 

  1. Secure the wire harness routing clip (1) (Figure 14).

 

  1. While sliding the SCCM over the steering column connect the pedal adjustment wire harness connector, if equipped.

 

  1. Install and securely tighten the screws (1) (Figures 12 & 13).

 

  1. Remove the lock tab or any other device that is being used to secure the SCCM rotor to the SCCM case to maintain SCCM centering.

 

  1. Install the lower shroud, shroud to column retaining screw (1) and tighten securely (Figure 11).

 

NOTE: If the vehicle is equipped with an automatic transmission, be certain to engage the gearshift lever boot into the opening in both shroud halves.

 

  1. Lift the steering column opening cover into position. Connect necessary wire harness connectors.

 

  1. Align the retainer clips that secure the steering column opening cover (1) to the instrument panel and install the cover (Figure 10).

 

  1. Install the Data Link Connector (3) to the steering column opening cover (2) through the opening on the back side of the cover (Figure 9).

 

  1. Install the two fasteners (2) that secure the bottom of the steering column opening cover (1) to the instrument panel and tighten securely (Figure 8).

 

  1. Engage the retainer clip that secures the hood release to the steering column opening cover (Figure 8).

 

NOTE: Do not reuse the old steering wheel bolt (a new bolt must be used)

 

  1. Align the steering column control module (SCCM) lug and install steering wheel to the column.

 

NOTE: Be certain that the steering wheel mounting bolt is tightened to the proper torque specification to ensure proper clockspring operation.

 

  1. Install the NEW steering wheel bolt. Tighten the bolt to 61 N·m (45 ft. lbs.).

 

  1. Connect the wire harness connectors (1) and (2) (Figure 7).

 

  1. Position the Driver AirBag (DAB) close enough to the steering wheel to reconnect the two clockspring DAB pigtail wire (1) electrical connections (5) to the inflator connector receptacles (4) on the back of the airbag housing (Figure 5).

 

  1. Reconnect the wire connectors to the airbag inflator connector receptacles by pressing straight in on the connector insulator. Be certain to engage each keyed and color-coded connector to the matching connector receptacle. You can be certain that each connector is fully engaged in its receptacle by listening carefully for a distinct, audible click as the connector latches snap into place.

 

  1. Be certain to fully engage the plastic push-in retainer (2) of the clockspring pigtail wires into the locator hole (3) at the 12 o’clock position on the back of the airbag housing (Figure 5).

 

  1. Carefully position the DAB (1) into the hub cavity of the steering wheel (2). Be certain that the clockspring pigtail wires and the steering wheel wire harness are not pinched between the DAB and the horn switch, the steering wheel armature or, on vehicles equipped with a diesel engine, the steering wheel damper weight (Figure 4).

 

  1. Engage the lower airbag snap retainer wire loop (3) onto the lower hook of the steering wheel armature. The lower snap retainer wire loop has a distinctive V-shape and must always be installed onto the six o’clock hook of the steering wheel armature (Figure 4).

 

  1. Roll the DAB upwards and press firmly and evenly over the two upper snap retainer wire loop locations simultaneously until they snap into place over the two upper hooks of the steering wheel armature.

 

NOTE: If the vehicle is equipped with an automatic transmission, be certain to engage the gearshift lever boot into the opening in both shroud halves.

 

  1. Position the upper shroud (1) onto the steering column over the lower shroud (3) (Figure 1).

 

  1. Align the snaps features on the upper and lower shroud halves and apply hand pressure to snap together.

 

  1. From below the steering column, install the two outboard screws within the recess areas (2) that secure the upper shroud (1) to the lower shroud (3) (Figure 1).

 

NOTE: Do not reconnect the negative cable to the battery at this time. The Supplemental Restraint System (SRS) Verification Test procedure should be performed following service of any SRS component.

 

NOTE: The following procedure should be performed using a diagnostic scan tool to verify proper Supplemental Restraint System (SRS) operation following the service or replacement of any SRS component. Refer to the appropriate diagnostic procedures.

 

  1. During the following test, the negative cable remains disconnected and isolated from the battery, as it was during the Supplemental Restraint System (SRS) component removal and installation procedures.

 

  1. Be certain that the diagnostic scan tool contains the latest version of the proper diagnostic software. Connect the scan tool to the 16-way Data Link Connector (DLC) (2). The DLC is located on the driver side lower edge of the instrument panel, near the steering column opening cover (1) and outboard of the steering column (Figure 16).

 

  1. Transition the status of the ignition switch (also known as the Keyless Ignition Node/KIN or Ignition Node Module/IGNM) to ON and exit the vehicle with the scan tool.

 

  1. Check to be certain that nobody is in the vehicle, then connect the negative cable to the battery.

 

  1. Using the scan tool, read and record the active (current) Diagnostic Trouble Code (DTC) data.

 

  1. Next, use the scan tool to read and record any stored (historical) DTC data.

 

  1. If any DTC is found in Step 28 or Step 29, refer to the appropriate diagnostic information.

 

  1. Use the scan tool to erase the stored DTC data. If any problems remain, the stored DTC data will not erase. Refer to the appropriate diagnostic information to diagnose any stored DTC that will not erase. If the stored DTC information is successfully erased, go to Step 32.

 

  1. Transition the status of the ignition switch to OFF for about 15 seconds, and then back to ON. Observe the airbag indicator in the instrument cluster. It should light from four to six seconds, and then go out. This indicates that the SRS is functioning normally and that the repairs are complete. If the airbag indicator fails to light, or lights and stays ON, there is still an active SRS fault or malfunction. Refer to the appropriate diagnostic information to diagnose the problem.

 

NOTE: Proper SCCM installation must also be confirmed by viewing the SAS menu item, Data Display function using a diagnostic scan tool.

 

SERVICE PROCEDURE – DP, DJ, DF, DD AND D2

D. Remove SCCM

 

WARNING: To avoid serious or fatal injury on vehicles equipped with airbags, disable the

Supplemental Restraint System (SRS) before attempting any steering wheel, steering column, airbag, seat belt tensioner, impact sensor or instrument panel component diagnosis or service. Disconnect and isolate the battery negative (ground) cable, then wait two minutes for the system capacitor to discharge before performing further diagnosis or service. This is the only sure way to disable the SRS. Failure to take the proper precautions could result in accidental airbag deployment.

 

WARNING: To avoid serious or fatal injury, use extreme care to prevent any foreign material from entering the Driver AirBag (DAB), or becoming entrapped between the DAB cushion and the DAB trim cover. Failure to observe this warning could result in occupant injuries upon airbag deployment.

 

CAUTION: If the clockspring is not properly centered in relation to the Steering Angle Sensor (SAS), steering wheel, steering shaft and steering gear, it may be damaged or Diagnostic Trouble Codes (DTC) may be set in the SAS. Service replacement clocksprings are shipped pre-centered and with a locking pin installed. This locking pin should not be removed until the clockspring has been installed on the steering column.

 

  1. Place the front wheels in the straight-ahead position.

 

NOTE: If the vehicle is equipped with an auxiliary battery, when disconnecting and isolating the negative battery cable for the 12-volt system, both batteries will need to be disconnected to power down the vehicle.

 

  1. Disconnect the Intelligent Battery Sensor (IBS) wire harness connector (1) (Figure 17).

 

NOTE: Failure to disconnect the IBS wire harness connector can lead to damage of the IBS wire harness connector.

 

  1. Loosen the ground terminal nut (2) and remove the negative battery cable with IBS from the battery and isolate it.

 

  1. If the vehicle is equipped with an auxiliary battery, Loosen the clamp (1) and remove the clamp from the battery and isolate.

 

NOTE: If the vehicle is equipped with an auxiliary battery, install the negative clamp on the negative battery post and tighten to the proper torque specifications prior to connecting the IBS.

 

  1. Wait 2 minutes for capacitor discharge.

 

  1. Locate the access hole dimples (1) in the lower surface of the steering wheel hub rear trim cover near each of the two horizontal spokes.

 

  1. Using the Remover, Driver Air Bag 2050200100, pierce the trim cover at the dimple and insert it through one of the steering wheel access holes. A guide and notch integral to each side of the steering wheel hub rear trim cover and the mounting/horn switch plate will assist in directing the tool to the ends of the retainer spring (Figure 18).

 

  1. When the tool makes contact with the retainer spring, push inward (toward the steering column) on the tool far enough to disengage the retainer spring from under the hook of the steering wheel armature.

 

  1. Pull the released side of the DAB away from the steering wheel far enough to insert a trim stick or another long and thin obstacle between the released spoke of the DAB trim cover and the steering wheel spoke hub cavity. This will help to prevent the released end of the retainer spring from becoming accidentally engaged again while the opposite end of the retainer spring is being released.

 

  1. Repeat Steps 6 and 7 for the opposite end of the retainer spring.

 

  1. Pull the DAB away from the steering wheel far enough to access the steering wheel wire harness connector to the DAB inflator initiators (1) (Figure 19).

 

CAUTION: Do not pull on the clockspring pigtail wires or pry on the connector insulators to disengage them from the Driver AirBag (DAB) inflator initiator connector receptacles. Improper removal of these pigtail wires and their connector insulators can result in damage to the airbag circuits or the connector insulators.

 

  1. The clockspring DAB pigtail wire connector insulators are secured by integral latches and a Connector Position Assurance (CPA) lock to the airbag tether cutter and inflator connector receptacles, which are located on the back of the floating horn switch plate and the DAB housing. Pull the lock straight away from the connector insulator, then pull the insulators straight away from the connector receptacles to disengage and disconnect them (Figure 19).

 

  1. Remove the DAB and floating horn switch plate from the steering wheel as a unit.

 

  1. Disconnect the steering wheel wire harness connectors (1) (Figure 20).

 

  1. If equipped, disconnect the heated steering wheel wire harness connectors.

 

  1. Remove and DISCARD the steering wheel bolt (2) and retain the damper if equipped (Figure 20).

 

NOTE: If the steering wheel cannot be removed by hand, a commercially available puller may be used to remove the steering wheel.

 

  1. Remove the three steering column shroud screws (Figure 21).

 

  1. If equipped, release the shifter boot (1) from the steering column shroud (Figure 22).

 

  1. Disengage the upper steering column shroud tabs (2) from the lower steering column shroud (Figure 22).

 

  1. Disengage the gap hider (1) from the upper steering column shroud (2) and remove the upper steering column shroud (Figure 23).

 

  1. Remove the lower steering column shroud screws (2), then the shroud (1) (Figure 24).

 

  1. Secure the SCCM in the straight-ahead position.

 

  1. Remove the screws (1) (Figure 25 and 26).

 

  1. Pull the SCCM slightly away from the steering column and disconnect the pedal adjustment wire harness connector (4), if equipped (Figure 27).

 

  1. Remove the SCCM from the steering column.

 

  1. Disengage the wire harness routing clip (1) (Figure 27).

 

  1. Disconnect the wire harness connectors (2 & 3) (Figure 27).

 

E. Install SCCM

NOTE: The Steering Column Control Module (SCCM) centering can be verified by visually confirming the blue striped ribbon is present in the sight glass (Figure 28).

 

  1. Connect the wire harness connectors (2 & 3) (Figure 27).

 

  1. Secure the wire harness routing clip (1) (Figure 27).

 

  1. While sliding the NEW SCCM over the steering column connect the pedal adjustment wire harness connector.

 

  1. Install and securely tighten the SCCM screws (1) (Figure 25 and 26).

 

  1. Position the lower steering column (1) shroud to the steering column (Figure 24).

 

  1. Engage the upper steering column shroud (2) to the gap hider (1) (Figure 24). Verify that the top shroud is properly secured to the gap hider. Move the tilt column up and down to ensure the gap hider stays connected to the upper shroud.

 

  1. Install the upper steering column shroud to the lower steering column shroud (Figure 22).

 

  1. If equipped, install the shifter boot (1) to the steering column shroud (Figure 22).

 

  1. Install and securely tighten the three steering column shroud screws (2) (Figure 21).

 

  1. If equipped, connect the heated steering wheel wire harness connectors and secure the steering wheel wire harness.

 

  1. Install the steering wheel to the steering column.

 

  1. If equipped, position the damper to the steering wheel, then install a NEW steering wheel bolt and tighten the nut to 61 N·m (45 ft. lbs.) (Figure 20).

 

  1. Connect the two steering wheel wire harness connectors (Figure 19).

 

  1. Position the DAB close enough to the steering wheel to connect the steering wheel wire harness connectors to the DAB inflator initiators (1) (Figures 19 and 20).

 

  1. Connect the clockspring pigtail wire connectors to the airbag inflator initiator connector receptacles by pressing straight in on the connector insulator. Be certain to engage each keyed and color-coded connector to the matching connector receptacle. Be certain that each connector is fully engaged in its receptacle, then push the connector lock straight into the connector to lock it in place.

 

  1. Carefully position the DAB to the steering wheel hub cavity while tugging lightly upward on the clockspring pigtail wires for the airbag and tucking the wires in the upper hub cavity of the steering wheel. Be certain that none of the steering wheel wiring is pinched between the airbag housing or the horn switch and the steering wheel armature.

 

  1. Using both hands, push firmly and evenly on both sides of the DAB trim cover until both ends of the spring retainer have snapped in place under the hooks within the hub cavity of the steering wheel.

 

  1. Do not connect the negative cable to the battery at this time. The Supplemental Restraint System (SRS) Verification Test procedure should be performed following service of any SRS component.

 

NOTE: The following procedure should be performed using a diagnostic scan tool to verify proper Supplemental Restraint System (SRS) operation following the service or replacement of any SRS component. Refer to the appropriate diagnostic procedures.

 

  1. During the following test, the negative cable remains disconnected and isolated from the battery, as it was during the Supplemental Restraint System (SRS) component removal and installation procedures.

 

  1. Be certain that the diagnostic scan tool contains the latest version of the proper diagnostic software. Connect the diagnostic scan tool to the 16-way Data Link Connector (DLC). The DLC is located on the driver side lower edge of the instrument panel, near the steering column opening cover and outboard of the steering column.

 

  1. Check to be certain that there are no occupants in the vehicle, then connect the negative battery cable. If equipped with an Intelligent Battery Sensor (IBS), connect the IBS connector.

 

  1. If the vehicle is equipped with Keyless Go, follow the warning below.

 

WARNING: After disconnecting the 12-Volt battery wait two minutes before proceeding. Remove the ORC fuses, connect the 12-Volt battery, wait two minutes before proceeding. Cycle the ignition to the on position, then reconnect the orc fuses. Failure to follow these instructions may result in possible serious or fatal in jury.

 

  1. For vehicles with a standard ignition follow the warning below.

 

WARNING: Turn the ignition on, then reconnect the 12-Volt battery. Failure to follow these instructions may result in possible serious or fatal injury.

 

  1. Exit the vehicle with the diagnostic scan tool.

 

  1. Using the diagnostic scan tool, read and record the active (current) Diagnostic Trouble Code (DTC) data.

 

  1. Next, use the diagnostic scan tool to read and record any stored (historical) DTC data.

 

  1. If any DTC is found in Step 25 or Step 26, refer to the appropriate diagnostic information.

 

  1. Use the diagnostic scan tool to erase the stored DTC data. If any problems remain, the stored DTC data will not erase. Refer to the appropriate diagnostic information to diagnose any stored DTC that will not erase. If the stored DTC information is successfully erased, go to Step 29.

 

  1. Turn the ignition switch OFF for about 15 seconds, and then back to ON. Observe the airbag indicator in the instrument cluster. It should light from four to six seconds, and then go out. This indicates that the SRS is functioning normally and that the repairs are complete. If the airbag indicator fails to light, or lights and stays ON, there is still an active SRS fault or malfunction. Refer to the appropriate diagnostic information to diagnose the problem.

 

NOTE: Proper SCCM installation must also be confirmed by viewing the SAS menu item, Data Display function using a diagnostic scan tool.

 

Driver’s Air Bag May Not Deploy – 2023-2024 Chrysler, Jeep & RAM

 

Driver’s Air Bag May Not Deploy – 2023-2024 Chrysler, Jeep & RAM

 

Remedy Instructions and TSB

RCRIT-24V199-0888.pdf 1246.659KB


⬇ Download PDF (1.19 MB)

 

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  • [Affordable] + [Reliable Car Health Monitor] Will you be confused what happens when the warning light of ABS/SRS/transmission/check engine flashes? Instead of taking your cars to dealership, this FOXWELL scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. Note：The device is a diagnostic tool, not a repair tool. To turn off a warning light, you must first physically repair the issue causing it. Only then can the scanner be used to clear the corresponding fault code.
  • [5 in 1 Car Diagnostic Scanner] Compared with obd scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also serves as ABS/SRS scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance functions like reset or relearn. For the SRS system, NT604 Elite can read and clear common fault codes not caused by a crash, but crash/collision data cannot be cleared.
  • [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite ABS SRS scanner supports 60+ car brands from worldwide (America/Asia/Europe). You don’t need to pay extra software fee. AUTOVIN may not work on some older vehicles or certain vehicle brands. If AUTOVIN fails, please input the vin code manually or go to the Diagnostic Menu to select your vehicle model.
  • [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level car scanner diagnostic tool only offers plastic bag to hold the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
$169.99
Buy on Amazon Price incl. tax, excl. shipping
SaleBestseller No. 2
Innova SD35 OBD2 Scanner – ABS, SRS, TPMS & Check Engine Code Reader, Live Data, All System Diagnostics, Compatible with Most Vehicles
Innova SD35 OBD2 Scanner – ABS, SRS, TPMS & Check Engine Code Reader, Live Data, All System Diagnostics, Compatible with Most Vehicles
  • OBD2 SCANNER FOR ALL SYSTEMS – The INNOVA SD35 is a tablet-based OBD2 scanner designed for advanced diagnostics. Read and clear check engine light, ABS, SRS, and TPMS codes, plus test your car battery and alternator to prevent unexpected failures. Vehicle coverage may vary. Please use Innova’s Coverage Checker to verify compatibility.
  • ALL-SYSTEM DIAGNOSTICS & LIVE DATA – Unlike basic code readers, this OBD2 scanner for all vehicles scans engine, transmission, ABS, SRS, and more. Get real-time live data, including RPM, fuel trims, temperature readings, and oxygen sensor performance.
  • OBD2 TABLET WITH USER-FRIENDLY INTERFACE – This automotive scan tool features a high-resolution display, making vehicle diagnostics faster and easier.
  • ADVANCED TPMS, OIL RESET & SERVICE FUNCTIONS – Perform TPMS sensor checks, oil light reset, and other service resets with ease This professional diagnostic tool provides comprehensive vehicle maintenance capabilities in one device.
  • WIDE VEHICLE COVERAGE (1996 & NEWER CARS & TRUCKS) – This OBD2 scanner Bluetooth tablet is compatible with Toyota, Ford, Honda, Chevrolet, Nissan, Dodge, and more. However, feature coverage may vary. Please use Innova's Coverage Checker to verify coverage.
$149.99 −$30.02 $119.97
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 3
OBDMATE OBD2 Scanner with ABS SRS Transmission Diagnostic Tool
OBDMATE OBD2 Scanner with ABS SRS Transmission Diagnostic Tool
  • 【Reset ABS/SRS/Transmission/Engine Lights】 More than an check engine code reader, OBDMATE OM901 obd2 scanner performs comprehensive diagnostics for the 4 most-used systems (ABS/SRS/Engine/Transmission). It quickly clears fault codes, turns off warning lights, read data stream and auto VIN.
  • 【3.5" Handheld Scanner with 4 System Diagnose】 3.5" Super large TFT screen equipped displays an intuitive menu and clear readings of various sensors from ABS, SRS, ECM and TCM systems. It arrived with a silicone protective case and hard-shell carrying case, ensuring long-lived durability and drop resistance. The car diagnostic tool is plug-to-play designed, plug it and get diagnosis started without any batteries or updates required.
  • 【One-Click I/M Readines&Full OBD2 Functions】 Press F1 to get an intuitive corloured form about whether various emissions-related systems on the vehicle are operating properly. Help you get smog-check ready quickly. OM901 car scanner supports all essential OBD2 functions you need: read & clear codes, view freeze frame, read I/M readiness, retrieve VIN, live data stream (with graphing display), O2 sensor test, onboard monitoring mode, and EVAP leak test.
  • 【Battery Voltage Check&DLC Pin Test】 It allows you to monitor battery health by testing current battery voltage. Plus, this obd2 diagnostic tool features DLC 16-PIN test to check current voltage of every pin.
  • 【Automotive Scanner Diagnostic Kit】 The package comes with 1 car scanner, 1 USB-type c cable, 1 hard storage bag and 1 user manual(en). Free to update without any hidden fees. 5 languanges available in setting including English, French, Italian, German and Espanish. Valuable and Portable, making it a great tool kit for car owners, DIY enthusiasts, and professional mechanics.
$139.99
Buy on Amazon Price incl. tax, excl. shipping
SaleBestseller No. 4
Full Systems OBD2 Scanner Car Diagnostic Tool with ABS SRS Transmission Etc
Full Systems OBD2 Scanner Car Diagnostic Tool with ABS SRS Transmission Etc
  • 【Full Systems Automotive Diagnostic】 More than checking engine, ABS and SRS, OBDMATE OM970 obd2 scanner performs comprehensive diagnostics on all electric modules. It quickly scans and clears fault codes, turns off warning lights, reads live data, and features Auto-VIN technology.
  • 【Live Datastream&4-in-1 Graph】 Easily view live sensor data such as RPM, fuel trims, ATF temperature, wheel speed sensor, battery voltage and so on. OM970 scan tool also supports 4-in-1 trend graphing. Spend just 3 minutes to check – and you'll know exactly what's going wrong, helping you avoid hundreds in dealership diagnostic fees.
  • 【One-Click I/M Readiness&Full OBD2 Functions】 Press F1 to get an intuitive corloured form about whether your vehicle's emissions-related systems are operating properly. Help you get smog-check ready quickly. OM970 obd2 diagnostic tool supports all essential OBD2 functions you need. Plus, it features battery voltage test and DLC 16-PIN test.
  • 【Straightforward Menus with Easy Navigation】 All functions are easy to understand without obscure decriptions. 3.5" Large screen delivers clear readings while keeping one-hand operation. The car diagnostic tool comes with a silicone protective case and a hard-shell carrying case, ensuring long-lived durability and drop resistance.
  • 【Budget-Friendly, No Subscriptions, Free Software Updates】 Plug and play: no bluetooth pairing, monthly fees, Wi-Fi connection, or any other troublesome initial settings. OM970 obd2 scanner works out of the box with the latest software. Lifetime free upgrade.
$159.99 −$32.00 $127.99
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 5
Outzone B800 BMW SRS Airbag Reset Tool | OBDII Scanner Read & Clear Fault Codes | Fits E36/E46/E34/E38/E39/Z3/X5 (1994-2003) – Except 2001 330i
Outzone B800 BMW SRS Airbag Reset Tool | OBDII Scanner Read & Clear Fault Codes | Fits E36/E46/E34/E38/E39/Z3/X5 (1994-2003) – Except 2001 330i
  • ✔️【Professional SRS Reset for 1994-2003 BMW】 Designed specifically for classic BMW models (1994-2003). This B800 scanner reads & clears SRS airbag fault codes, turns off the warning light, and saves you a costly dealer visit. Confirmed compatible with: E36, E46 (EXCEPT 2001 330i), E34, E38, E39, Z3, and X5 (E53). NOT compatible with any BMW built before 1994 or after 2003.
  • ✔️【Important: Two Different Connection Ports – Read Before Use】 To avoid “not working” issues, please note: For 1994–2000 BMWs (most E36, E34, Z3, early E39), the SRS diagnostic port is a round 20-pin connector under the hood. You MUST use the included 16-pin to 20-pin adapter cable. For 2000–2003 models (late E46, E39, X5), use the standard OBD-II port inside the cabin. Incorrect connection is the #1 reason for “incompatibility” reports.
  • ✔️【Read & Clear Fault Codes in Minutes】 Quickly diagnose why your SRS light is on. The scanner accurately reads fault codes from airbag and seatbelt pretensioner systems. With one button press, clear the codes and reset the SRS warning light in seconds. No expensive dealer tools needed.
  • ✔️【User-Friendly for DIYers – No Mechanic Required】 Easy operation with an intuitive button layout: ‘Enter’ to confirm, ‘Scroll’ to navigate. The clear LCD screen shows results instantly. Includes a step-by-step manual (revised for clarity) to guide you through the entire reset process.
  • ✔️【Reliable Support with 1-Year Warranty】 We stand behind the quality of our B800 scanner. It comes with a 1-Year Hassle-Free Warranty. If you have any questions or need support, please contact us with your Order ID, and our dedicated team will assist you promptly.
$30.99
Buy on Amazon Price incl. tax, excl. shipping

 

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